I’d been in the market for a mattress for a little while and found the City Mattress Clearance Center. Our salesman, Steve S., was very helpful and not pushy at all. We found an amazing deal on an originally $5,000 mattress and it’ll be delivered next week! The process was easy and Steve knew what he was talking about. I highly recommend this store.
Terrible, would never shop here again!They act all friendly and say, We are family run, we will work with you! NOTY TRUE.. if you must return for comfort.. watch out! They change and all the things said were lies like a used car salesman! Only saving grace was the mananger, who was nice.. if you must go there (but there are much better actual family run store by a half price name..no frills but great products and true family there.. but if must.. only use mananger! Even lie about the mattress protector.. do not buy without reading fine print on insert and on your receipt.. but wait.. no receipt until you buy! Think about that!
We decided to buy at City Mattress because of our salesman Mark Lorenzo. I was in the furniture business for 30 plus years and know how competitive it can be. When competition is providing a similar product, the decision to purchase, for me will be about the visitor experience. Mark was excellent. His product knowledge was terrific and his helpful attitude was outstanding.Thank you for a very pleasant experience.
Don and Mark at the City Mattress Clearance store were absolutley amazing! They were extremely knowledgeable about each product and provided excellent assistance in finding what was right for me. They answered every question thoroughly and worked with pricing. Thank you so much for your time, kindness and patience. Highly recommend this store!
Second mattress I am getting from you folks-a happy return customer. No pressure salesman. Asked what our needs were, size, firmness, preferences and then he showed us what would probably work best for us. I liked that rather than to just go look around and not really know what you are looking at. Treated us like family. Knew what he was talking about. Keep up the great work!
The salesman at City Mattress was one of the nicest people I have met in a long time. He was extremely helpful and friendly. I was shopping for a specific item, which they had at a good price. I would recommend this store to anyone, and will definitely look to shop there again.
From the sales person in the store to the delivery and setup, the customer service was excellent! I would definitely do business with them again.
Salespeople are great. No high pressure sales and our new mattress is wonderful. Prices are easy to handle. This is our 2nd mattress from City, we won’t go anywhere else.
Our salesman, Don, was outstanding. Very knowledgeable, pleasant andmost helpful making us able to give a strong recommendation for this company.
A great mattress at a great price. Dennis our sales person spent time with us pointing out the features of the different brands and how features affected price points. Very happy with purchase.
Rick was very helpful!
Surprisingly pleasant experience in purchasing. Problem was the delivery guys dropped off the frame and mattress and left without setting it up, which was supposed to be included.
I had been shopping for a new mattress and found that most sales people had no clue what they were talking about and then I met Dennis Stratho at City Mattresses. He is a person who has been in the business for many years and knows what he is talking about. He was a wealth of knowledge and really helped me to find the right mattress for us. It was really nice to deal with a real professional. I highly recommend seeing Dennis to get the right mattress for you and a good deal!!!!!!!!!!!!!
I had a very positive experience at City Mattress. I was greeted by Dan. I told him what I was looking for and how much I could spend. I think it took me less than 30 minutes andI had a scheduled delivery. I love the bed and am very comfortable in it.
Best Mattress I ever had.Thanks Mark we are very pleased with the PRANA.
It’s a must that this is the first place you shop! It will also be the last!!! Dennis is a wonderful salesman. He is very knowledgeable and with Dennis there is NO pressure! Thanks for your help Dennis. We will be back for more.
Mattress and box spring were delivered in a timely fashion. Delivery men professional and courteous
Simple and pleasant buying experience. Dennis cut to the chase and showed me exactly what I was looking for and in the price range I requested..Only thing he didnt do was throw in a pair of free pillows which would have been a great gesture.
If youre looking for a good deal, visit City Mattress first and ask for Mark! Thank you sir for all your help.
Id like to thank Mark Lorenzo on his excellent customer service in helping me choose the right mattress for my room and for me. I love the choice he made and the delivery time was right on spot. Thanks Mark!
Great Deal. Mark was very fair. Delivery was right on time.
I first slept on this mattress at my nieces house at Thanksgiving on Sanibel Island. It was the best mattress I had ever slept on. I later asked where she got it. She put me in touch with her salesman and I now have one of my own. I Love it!
Weve been shopping for a new matress set for quite some time.We have been all around town, and when we checked out the reviews on this location, we knew we were heading into a positive experience.I cannot express how nice it was to have Dennis, the store manager take care of us .He truly listened to our needs, concerns and exactly what we wanted.He is highly knowledgeable about the matress industry and the products that he sells.We absolutely bought a set from him and we will return to work with him in the future.I very highly recommend this place for all of your furnishing needs.
This is a clearance location. Mattress can cost $2-5,000. I had $500. After trying out all. Even the mattress out of my range. I bought one for $700 + tax, removal fee. It was sold to me with $100 off by salesman. 600 turned into 779 in a blink of an eye. i was told not to sit on edges. Rotate every week, no flipping. Geeze! Guess ill be buying another mattress in a few years.
Our salesman Don was one of the most informative salespeople we had ever met, showed us multiple choices of mattresses, did not rush us at all and made sure all of our questions were answered to our satisfaction. One of our best shopping experiences ever!!
I have the greatest respect for Ken at City Mattress Clearance Center. He was informative, knowledgeable & refreshingly honest about his stock merchandise as well as that sold by other mattress centers.Both he & the products he sells deserve Five Stars!
Great shopping experience! Many mattresses to choose from. Top that with Dennis, who provided excellent customer service. He really knows mattresses and really helped us find the right mattress. We love our new mattress!
My husband and I went looking at mattresses. Dennis was fantastic. We will back.
Mark was a professional,kind, patient,knowledgeable and is an asset to City Mattress he deserves to be recognized as the asset he is and a letter of recommendation put in his file so as when he comes up for review he deserves a pay increase I do not buy from any other bed company and will always ask fork Mark. Thank you Mark I wish you and yours good health and a wonderful New Year and to the same to the owners and the rest of City Mattresses staff thank you!!!!!!!!!
In January of 2015, my husband and I bought the Mood Indigo III Latex Super in Firm and for the last 6+ months weve been complaining about the mattress. It has massive indentations on both his, and my sides, and were both back to the same complaints of back pain we had with the 10 year old mattress we got rid of. This makes me wonder if the clearance center is carrying faulty merchandise. I cant see a reason why a mattress would be so badly indented after 2 years, especially when it has a life of 8-10 years. At this rate there is no way well be able to keep this mattress another 6-8 years. I want to say that this review does not reflect our salesman, he was wonderful, we are unhappy with the product not the salesman.
Excellent experience. Dennis is extremely knowledgeable. Purchased a very costly mattress at a very discounted price. Delivery was right on time. Overall great experience. No reason to shop anywhere else.
Im a repeat customer and plan to continue working with the gang from City Mattress. Always receive professional service from a friendly and knowledgeable staff.
Mark Lorenzo was wonderful to work with. Thank you
Dennis listened to our questions and recommended exactly what we wanted and needed at a great price. You dont realize how bad your old mattress is until you buy a new one.Thanks Dennis.
Bought two twins beds for my grandchildren. Got what I needed at the price I wanted to pay. Have bought all my beds from them. Great people working there.
Just bought my new king size plush 😁 cant wait till Thursday . Thanks for all the help today Kim Ill be sure to post after a great night sleep
We recently purchases a Prana Super Vinyasa at the City Mattress clearance center and Dennis the salesman was F A N T A S T I C. He took the time to spend with us and explain things and had us try out several mattresses. We felt like he cared about us and not just the sale. Which is probably why we ended up buying from City Mattress. He is very knowledgeable and super friendly. We will be buying from them again and recommending all our friends to them.
Dennis was very informative. He offered options and was very professional. Second time in 4 months I have purchased there!
Nice clean store. Professional staff.
Delivery right on time they did an excellent job!
Went shopping for a new mattress... Sales person was very knowledgeable and very easy to work with...Very satisfied with the sales transaction..
Great product, friendly & knowledgeable staff, efficient delivery team.
Very Good Attention from all the staff, fast delivery and fast set up of our bed at home, we are very pleased with this Store!!! I give you 👉5⭐️⭐️⭐️⭐️⭐️, 👍😁👏
Dennis gave us great customer service!!
Excellent products, pricing and delivery staff.
Very good