Sara and her staff have always gone above and beyond in providing the best service. She always has the best interest of the client at hand and her follow up is unlike any other dealership. This is why we continue to have our Minis serviced there. Never do they make you feel like they dont care because they absolutely love what they do in helping out our community of Mini enthusiasts. Simply the Best. Ask for Sara or Eddie and youll be glad that you did. Thank You againNick and Susan DeNoia Ft Myers FL
Beth, salesperson was wonderful to work with. She was knowledgeable and answered all questions with confidence, and I never felt any hint of pressuring. She took a big part of the day to make sure all our questions were answered. In a short statement. She was great.The only person we had direct contact with the person in charge of financing. He also acted like Beth. He too was great.I just finished writing the above review and I went out and started my new to me mini. So far the only miles I’ve put on it was to bring to my residence and then grocery shopping, a distance of less than 45 miles. During that short ride everything was wonderful and I was beaming over my new purchase.However,I just started the car and the check engine light immediately came on. Since it’s Sunday nobody was at the MINI OF FT. MYERS to help me. I’m quite disgruntled over the situation and hope that the company will take the vehicle in immediately tomorrow to determine the reason for the light.Upon receiving this car I was assured that all was good to go, and that it had been inspected and all was alright. I will know tomorrow morning. Keep tuned
Beth Monde was amazing. Super friendly, very accommodating, and not pushy. Will be buying my next Mini Cooper from her!
Beth Sales Agent is and has been great. She is pleasant, friendly, knowledgeable about all the different models of Mini. I think the best characteristic of Beth is she isnt pushy, no pressure, and is a great listener and communicator.Bob and his protégé Steve in finance were also great to work with. Bob is very friendly and knowledgeable about the different finance options, and is also a great listener.Thank you all for making my Mini experience fun!
The service and people were wonderful. We were greeted right away by Beth Monde who ultimately sold us our first Mini. Everyone we came into contact with Dave the manager and Bob the Finance Manager were just as wonderful. We smiled the entire time were were there. They actually made purchasing a car fun without the hard sales pitch and pushy tactics. Beth was extremely knowledgeable about Mini and took the time to show me all about the car before we drove off. Finance terms and contracts were explained in details. Absolutely no surprises. Nice change at an auto dealer. They put the good in person experience back in buying a car which will make you not want to go to all these new online delivery car services. I highly recommend. Thanks again team.
In my life have purchased more than 20 cars and all of them were from dealerships. So I was prepared to “fight for my customer rights”. When I came in to this MINI I was greeted by Yuri and this was the easiest experience I ever had in dealership! True feeling of VIP client! Yuri showed me market value on my car and after did very fair appraisal of my 4 years old trade. I’ve been in two other dealerships prior MINI and have had minimum $1000 cheaper offers! Yuri explained me all the features and options on my car and I have never left dealership with full free learning course about my new car! Now Im feeling more advanced and confident using every button and can teach my friends, who thought they know it all... Before salespeople just showed me where to turn on lights and wipers... Very grateful to Yuri for sharing his knowledge and all efforts, patience explaining me everything.Absolutely the best experience!First thing what I will do before buying another car - will text Yuri to get his advice.If anyone is going here make sure to ask for Yuri!
Betzi was awesome!! She was knowledgeable, very customer focused and committed to her job! I would highly recommend her anytime!! She made the deal very easy!
Having bought over 30 vehicles in my lifetime, I can honestly say that this was the most pleasant experience Ive ever had. My wife and I interacted with three individuals at the dealership and all three couldnt have been more courteous and helpful. They took thier time and walked us through the entire Mini experience including an eye opening test drive. The instructions to this survey said not to mention names which I would love to do as they were terrific. I cannot say enough good things about our Mini Cooper experience. Keep up the good work. A Mini newbie!
I was welcomed right away by Beth my salesperson, she was very nice, knowledgeable and informative regarding my mini. I think she was excited as me!!I felt at ease not pressured, very pleasant experience all around! Highly recommend this dealership.
Id decided to buy a MINI and found that there are three dealerships pretty much equidistant from our Sarasota home. Casually looking at the ratings I decided to choose MINI of Ft Myers, which turned out to be an excellent decision. These people do a fantastic job! I built my MINI on the website and they quickly located a nearly identical one already on the ship from the UK. A similar one on the lot was ready for me to test drive at the dealership when I arrived, with all of the options and features of the one en route printed out for me. A detailed quote was also prepared ahead of time, so the entire visit took minutes rather than hours and I had my MINI reserved.I let Steven know that I had guests coming who would love to see it, so if it came in on time, Id make the drive down to get it before our guests left Florida. Yuri called me late on a Friday afternoon to tell me it had arrived at the dealership an hour ago. They had it ready for me to pick up by 10 am Saturday morning. Paperwork was in order, theyd transferred the registration from a plate I already owned to the new MINI, and I drove off one happy camper.Since the purchase two weeks ago, theyve been in contact several times to see if I have any questions or problems with my car. [Several questions, no problems.] Yuris knowledge of the cars technology is amazing: I wish I could just download his data base into my brain!These guys get it done with little fuss and lots of caring. Dont hesitate to make them your dealership: Im very happy I did! They not only go the extra mile, they do it with competence and enthusiasm. Five stars!
I am currently in my fourth mini and Sarah and Eddy have always taken such great care of me and my cars! Most recently, I just showed up because I saw a leak from my roof and Sarah still took care of me. I highly recommend going there for any of your mini needs!
All around GREAT experience. This is my second MINI from MINI of Fort Myers and I wouldn’t go anywhere else. From the moment you walk into the showroom you are treated with respect, from the salesperson to the finance person, all was great. With my previous Cooper I’ve used the service department and again always treated well. I love my new Cooper Countryman and sincerely appreciate the staff at MINI of Fort Myers!
I just want to thank Derek Caudill for going the extra mile (or two!) to help resolve a long-term issue with my car. He was relentless in getting it resolved, and because of his tenacity I continue to be a happy Mini customer. Thank you, Derek. I am so thankful for you, and I love driving my buggy🥰
This was a quick and easy purchase. We drove 2 1/2 hours to buy this JCW convertible and it was well worth the drive. We did a hassle free trade in with our older Mini. Great purchase.
Every person was very kind and friendly. It made buying a car very enjoyable. But buying a Mini Cooper already is. I highly recommend a Mini Cooper. The driving experience is sensational and service is always top notch. The staff is highly trained and always friendly.
Kevin Crowley, at Mini of Fort Myers, was an amazing salesman! He listened to all my wants and needs and now I have the car I’ve always wanted. He made sure every detail was perfect!
Would highly recommend Beth for all you mini buying needs. She walked me through the everything with ease. Answered every question i had and made this a really great experience. Lovely customer service and very welcoming too!!
I always have a great experience at Mini of Ft Myers! I needed a bit more maintenance this time around but Derek made sure I knew what needed to be done right away and what could wait. I feel like Derek, and really any of the service advisors Ive worked with over the past several years, offer honest opinions about the work that needs to be done. You all are great... thanks!
I am new to the Fort Myers area and had some not so great experiences with the MINI dealerships up north and across the alley. So I tried other places to get my 2013 Cooper Roadster serviced. After two tries elsewhere, with minimum success, I tried MINI of Fort Myers. From the minute I walked in the door I was impressed with the professionalism and the customer service. They were able to diagnose all the other shops missed and kept me informed of what needed to be done every step of the way. My faith in MINI dealerships has been restored. Thank you.
Making an appointment online was easy, I was greeted courteously, after a short wait, and asked to review my service needs. The communication via text was easy and flawless. I received a couple of phone calls to confirm. It was a good experience.
Love my Mini! Larry was great and took great care of us!Dave the Sale manger was awesome too!Thank you❤️
Attempted to come in and look at a car this weekend and decided against it due to the customer service I received from Steven (sales manager) and Dave. They were not supportive at all through the process of me gathering information regarding the car I was interested in and wanted to process my credit application without me seeing the car. I intend to return because we really like the vehicle but these salesmen were, hands down, the WORST! Hoping to have a better experience with other staff on Monday.
I set up appointment online and met salesman Yurii at Mini Ft. Myers. I was new to mini. He loves the product and for the next two hours showed me every model and explained the differences in each year. We test drove each including a convertible that just came in for trade. We drove that also with the top up and then down! He was amazing in his patience, professionalism, optimism, frankness and knowledge.Unfortunately, I found the color I was looking for and purchased elsewhere. I phoned to thank Yurii for all the time he spent with me. He replied that he was glad that I found what I wanted and that was most important.How great is that? I am now a BIG fan of Mini of Fort Myers for the caliber of sales people like Yurii. I will now take my new used mini there for every service as I suspect that their service department is just as professional, frank and honest.Many thanks, Yurii! You ve got a fan!!!!!!
Friendly and professional. Showroom and waiting areas are always clean and welcoming. Service manager Sarah always remembers me and greets me by name. Excellent!
Excellent service. They always explain everything prior to repair and do excellent work. I purchased my 2014 Mini Countryman new from them and they have done all the service on it. They have kept it running and operating like new from the beginning. I cant say enough about Ed and Sara in the service department. I highly recommend them. Thanks for taking care of all my minis.
We were in town visiting family and went to this dealership. Thought it was a great experience. Bought a used Mini Cooper that seemed to be perfect. Did the 5 hour drive back to Key West and realized we purchased a lemon. Washer fluid leaked out because hose wasn’t connected. Had to replace A/C compressor. Haven’t even owned the car 2 months at this point. Called the dealership for help and was told a lot could happen on a 5 hour drive. Not even interested in helping. Sales person no where to be found. Learned our lesson. Buying used, have it inspected by your own mechanic. Even if you think it is a reputable dealership that puts it through there 5 star bmw garage. So disappointed in BMW also.
Incredible experience and the easiest car I ever purchased. The sales staff was friendly and didnt haggle. They worked within my budget and now Im driving the most adorable convertible Mini Cooper S! I will definitely buy from Mini of Ft Myers again!
Outstanding Customer Service! Yurii was AWESOME and quite patient as I took about 3 weeks to finalize my mini purchase. Kudos to your Fort Myers team! My only disappointment is not being able to participate in your MiniUSA event. Evidently there were limits on the numbers of folks who could attend and I didnt buy the car until July 2nd.
We were met promptly by courteous staff. All services were explained in detail prior to implementation. Very happy 😃
The entire crew at Mini Of Ft. Myers is terrific, helpful, and easy to deal with! Eddie, (Service Manager), Sara for listening to what was needed and getting it done, and Derek (Service Advisors). Alex (Parts Manager) and Colton in Parts were all part of making my visit a pleasure. Thanks Ryan (Service Technician) for doing a thorough inspection of our New To Us 2002 R53! Lets Motor! 😃
Best experience I have had in years when dealing with car dealers. This was truly a pleasant experience. I highly recommend this dealership.
I worked with Beth and she is wonderful. She’s very knowledgeable and patient. Mini is a great car and a lot of fun.
Sara was very helpful and efficient. She explained to me when my vehicle needed service and what type of service. I was interested in accessories as a gift for my husbands mini, and because my husband was with me me, she was discreet and texted the information I requested. I give Sara the highest possible rating. Great experience!
I have purchased many cars over my lifetime from many different dealers and the experience at the Fort Myers MINI was certainly one of the better ones. Informed and informative advisor, Alex, was courteous and helpful as was Bob in finance. Highly recommend this dealership. *****
I am traveling from out of state to fort myers and needed work on my mini. Sara, the mini guru was great to deal with. Made an appointment at a time convenient for me, took the car in and came as promised in an hour with the diagnosis, my car needed a new power steering pump and it will be covered by a recall. They ordered the part, got it the next morning. I arrived at 11am and I was out the door with a washed and vacuumed car 2 hours later. The best mini dealer i have ever experienced. Thank you.
Great service department! Hassle free! Came in for an oil change, left with an oil change and a multipoint inspection! Will return for further maintenance on my vehicle! Service department is top notch and very friendly! Derek kept me up to speed on the whole process!
My salesman, Yurii, was excellent! He took care of us, explained everything, showed us a few things on the car, and kept us informed of the process! I would definitely recommend him as your salesman and Mini of Ft. Myers for your next new car!!
I was having a terrible day. I woke up to my car window being shattered, Sir Jack had been violated. Everyone at Mini was kind, caring and expedited my window repair. They did a wonderful job cleaning up all the broken glass inside, it was everywhere. As always I am happy the staff at Mini of Ft Myers does an exceptional job on repairs. Thank you everyone! 🚙
This was our second time here just for routine service and they are always wonderful! Going in, I knew we were in need of new tires also and was amazed that the prices were so good. Our service advisor was Sara and she even went as far as to show us the best way to angle your mirrors in a Mini to avoid large blind spots. She was wonderful! The communication during service was perfect also!
Taking my ‘19 Clubman to Mini of Ft. Myers for service is great. Service Advisor Derek Caudill looks up the car in his computer, tells what needs to be done, and how long it will take. The car is returned on time and clean. How easy is that?
We arrived a little early for the appointment but the car was accepted right away. Service was only 1 1/2 hours. The car was washed and vacuumed and was spotless. Great service. Thank you
I went to MINI of fort myers after experiencing a slow leak in my tire with a warning from my car. I scheduled service for the end of the day. I arrived and was greeted by Sarah L. Who was very friendly. All paperwork was prepared and executed electronically. I was in and out of the dealership in less than an hour with a new tire (wa wa wa, it couldn’t be patched ) on the rear of my vehicle.Thank you MINI and Sarah for taking such good care of me and Blu, myMINI.
I would have to say this is one of the best service expirences Ive ever had from a dealership. Transparency of service is amazing!
Sara Lengyel is great to work with. So helpful and friendly. Will recommend them to everyone.Thanks again.
The resolution you proposed to Scott Donald and myself is insulting, keep it. BMW can and should do better. Your dealership handled this badly, we’re so disappointed.
Always friendly and very knowledgeable. Help you find exactly what you want. Yurii was the best!
I took my MiniCooper Convertible for a service visit to MINI of Fort Myers. It was a standard service visit. I was greeted by a service representative who was friendly, well-groomed and knew his stuff. There was a spacious waiting room with good air flow. Service was completed on time and my car was returned clean.
Went in with a check engine light on. Took only an hour to diagnose problem, pictures were shown to me, full explanation of what had to be done was given. Complete invoice was explained. Parts had to be ordered a loaner vehicle was given to me. Picked the car up a couple days later. Invoice was as expected. There were no problems. Sara made the experience as painless as she could.
It’s ALWAYS great service and fast maintenance/repairs. Thank you Sara Lengyel and staff.☺️
As always, a big thank you to the service team: Eddie, Derek, Sara, & the technicians that worked on my Mini. .Always professional & friendly..I come to you always with my Mini Cooper maintenance and repair issues. I can trust that job will get done right. Every time I leave, it handles so much better. Derek, the head light/lamp polish is amazing. Yes, I agree with you it looks like a new car. Sara, thank you for telling me about the head lamp service it was worth it. I look forward to future services with you all. Again, well done and thank you for everything you all. My many thank yous to the great auto technicians, please.
The car buying experience at Mini of Ft. Myers was excellent!! We found the car we wanted and did all the negotiations over the phone. When we arrived from Tampa, we were in and out in less than two hours. Would highly recommend this dealership to anybody in the market for a MINI or used car.
Excellent first service on my new to me mini! The team was very thorough, knowledgeable and answered all of my questions before I asked them. Derek is the best!
Required an oil change,unfortunately, it was a longer than usual wait. Was told it was because someone called off leaving their crew make up short.The person who waited on me and provided continued updates was professional and courteous. Much appreciated. The person who provided the complimentary exterior car wash did a nice job. Again, much appreciated!(
Great experience. I ordered a Mini that had to be built. Sales staff was excellent. Will buy there again
Seller totally unprepared, leaving any buyer disappointed, I was willing to close the deal, exchange or buy in cash and he discouraged me in both deals, I think a strong brand should have trained professionals, the manager didnt even get up from his chair, trash of experience, I hope these comments reach the owners.
I could not be more pleased with the service I received from Fort Myers MINI. While on vacation, my sunroof was stuck open! MINI had the car towed in from my location (50 miles away) and fixed the problem quickly. Great service. Great company. They even offered to have me picked up so I could retrieve the car. Nobody does that. Nobody.
Mini of Fort Myers is awesome. There is no pressure and my salesman Yuri was a pleasure to work with. This is my fourth Mini I have purchased. What a great and fun car to drive!
They were fast and super helpful. Especially Sara. They were honest about what was going on and what absolutely needed to be done compared to what could wait. Plus they’re pet friendly!
My review will be updated once the issue with my 2020 Mini SE is resolved. Car has 1,200 miles on it and the backup camera is malfunctioning. Dealer replaced the camera, I drove away, and the issue continues. They insist it is not a camera software issue. I disagree. I look forward to a hopefully happy outcome. Otherwise, the dealership is clean and organized and I like everyone I’ve met. Sales process quick and easy, and fun.
From arriving to departing the experience was professional. Knowledgeable, easy to communicate, I felt the information highlighted was valuable.
Without a doubt the best experience I have ever had at any dealership of any brand. The staff is on point and knows the product. Impressed.
My wife and I had a very positive experience at MINI of Ft. Myers, and are so excited about the MINI Cooper S Convertible we purchased.In addition to having a great inventory of pre-owned MINIs to choose from, without a doubt, what made our experience so positive was the fantastic help we received from MINI sales Associate, YURII NOVYTSKYI. Yurii was incredibly thorough in explaining the unique design aspects of MINI. He gave us a very detailed and helpful orientation to all the features of the cars we were test driving. He was patient in answering every question we had, and communicated with us so clearly at every point along the way. We felt like we could get to know him as a person, and that he really had our best interests in mind.We would enthusiastically recommend both Yurii and Mini of Ft. Myers for anyone looking for a MINI, either new or pre-owned.
As always ~ great service ~ Thank you, Sarah!
Beth Monde was a pleasure to deal with. Very knowledgeable, pleasant, thorough and accommodating. I would recommend MINI of Ft. Myers to anyone.
My wife & I went to look at a 2017 Mini Cooper convertible. The salesperson was very nice & set us up for a test drive. After the test drive we went in the showroom & saw a 2021 Mini Cooper convertible on the showroom floor. We talked to the used car manager about the 2017. He was very nice & gave us a good offer for our trade. Then we talked to the new car sales manager. He was just as nice & made us a deal on the new 2021. There was no pressure from either Manager & they let us take our time to decide. I have to say that was the most relaxed & enjoyable car purchase we have ever made. It was really an enjoyable experience. Im sure in the future we will return to Mini of Fort Myers for our new car needs. Great people & service people. Thanks.
A fantastic experience from start to finish! This dealership is exceeding in the industry of customer service...looking forward to working with them again in the future.
Bought my first Mini!! Besides being the best looking car out there and fun to drive... the Mini of Fort Myers has the BEST CUSTOMER SERVICE EVER !! From start to finish they took care of me and explained everything. Very clean shop area, and safe environment to be in! Everyone is wearing masks and there are lots of sanitation stations. Sara Who took care of me, is very kind and helpful! She helped me throughout the whole process of having my car fixed. I am happy to be a part of the Mini family, and having my car taken care of By professionals ! Thank you LOTS
Best buying experience EVER!!!
Derek was very informative and easy to work with and the car is now running well. I rated only 4 stars for a couple of reasons. First, my car was supposed to get in the shop at 10:30 and it didnt get in until noon. The car was supposed to be finished around 1 pm but didnt get done until 4 which messed up my plans for getting a ride back to the dealership. The technicians did get the car finished quickly once it got in the shop. Also, their prices on some basic services had over a 300% markup compared to other shops in the area. I know dealerships are typically more expensive but was shocked at how much more money they were charging for some basic services like AC and engine filter replacements. Because of the prices, I just got the critical work done here and will take it somewhere else that charges more reasonable prices for the other services they say the car is needing.
I love this Dealer. They treated me like a king. Yurii Novytskyi is the best salesman I have ever had buying a car, he never pushed the sale very easy and very friendly. The two managers are not even they are the best. Thank you everybody i’m very happy with you!
The best experience when buying a car. This is my number four car whit MINI and no pressure what so ever .This is a professional group of people and is been e great to done in two hours and have time left in my day to enjoy my new car. Thank you Yurii Novytskyi and all the staff .Best wishes.
What a great service department never have experienced this kind of Service at any other dealership
I can’t say enough about Mini of Fort Myers. The service department is outstanding in customer satisfaction. The sales department is the bestthere is. This is my third Mini from this dealership.Just to show you how happy they make me ~ I went in to get air in my tires, strolled into the show room to look around and fell in love with the new 2020 Cooper four-door hardtop in Enigmatic Black. I went home that day to think about buying a new car and now here I am driving this beauty. The day I went back to purchase the car they had none left in stock in Fort Myers so my salesman Alex found it for me on the other coast. A week later it was in my possession. Everyone that has seen my new car totally loves it and of course so do I. I couldn’t be happier and I’m truly a very satisfied customer.Pat in Fort Myers
No issues or problems. I told them what I was looking for and the deal I needed to make. Explained if it wasnt possible I didnt want to waste any of our time. They were able to make the deal and do it in a clear, concise and efficient manner.
Beth was the best. Very professional, poignant, super sweet. The process was fast, timely. Would for sure recommend
Easy to schedule, great technology guiding you through service. Friendly and honest staff
Best car buying experience I have had. I feel I got a good deal, a fair trade in price and an excellent vehicle. The fact that they dealt with Suncoast Credit Union and did not attempt to get me to finance through them spoke volumes. Thanks Steven, Beth and Bob.
My experience with MINI of Fort Myers is positive, and the service department has helped me out on two occasions now, with a friendly demeanor, even though the first time I went there I was irritated because I didnt properly understand the way they work.My only wish is that they were located closer to me. I have to drive 90 minutes each way to get there. Please open a MINI of Sarasota!
First time there since my MINI purchase. Sara was very friendly and really seemed to know her stuff! Great service.
We had an Excellent experience with Mini of Fort Meyers. From the GM, to Alex our service rep., everyone treated us like family. They were no pressure and very accommodating. We ordered/purchased a 2021 Electric Mini. We picked it up today and the entire process could not have been better!
It was a pleasure working with both Alex Tolford and Yuri Novytskyi. They were both very knowledgeable and extremely accommodating. Even after the close of business day, Yuri didnt hesitate to take the time to instruct us on how to navigate through all the many high tech features of the vehicle. This made us feel very comfortable with having made the decision to purchase! We are very happy to have had the opportunity to work with your dealership. THANK YOU! Kindest Regards, Donna M.
I just picked up my used 2017 Mini S. It was prepped beautifully. All of the staff treated us very well and it was a pleasure working with Dave and Yuri. I would highly recommend purchasing a Mini from them.
This is the third auto Ive bought from here and the experience has been great each time.From the salesmen Matteo, the manager Dave and Bob in finance. Everyone is good to deal with.
Mini of Ft Myers is truly like going to see a relative that you actually enjoy seeing! You’re treated like Family every time, from the initial Sales experience to the Service Experience it’s always a pleasure, take donuts!
The service department at Mini of Ft Myers is top class. They took very good care of my Pearl and kept me up to date on when the parts arrived and when she would be ready to come home. The fact that I could review the invoice (which was less than estimate) and pay online via my cell phone before picking her up really expedited the process. Huge Kudos to Sara and the rest of the team.
Sarah was great and handled all of my issues. I was in for basic maintenance but had another issue with a speaker. She made sure it was covered under my warranty, ordered the parts and scheduled me for the repair the following week. My Mini has just been driving better since I picked it up so they definitely made some nice and needed adjustments. I found out after my appointment that Mini is offering extensions on maintenance packages so when I went back for the speaker repair I mentioned it and Sarah got me an immediate refund even though I would have been happy to wait for a check. Something like that is great in times like these. I also liked the sales and finance people I spoke with while I was there, Steven and Beth. There is a good chance that I will return to lease a new Mini when current lease is up in October. Liked the car sanitizing as well. Very Cool. Great Job Mini of Fort Myers.
Everyone at MINI of Ft. Myers did everything they could to make the purchase of my MINI a pleasant one. From selection to delivery, they did an awesome job. Recommend.
Visited the Dealership to service our two Minis. One we purchased from your Dealership in 2019 and the other our Family 2014 Mini Convertible (a beauty). As we are moving back to Thailand I inquired about selling the 2019 Mini back to the Dealership. To my satisfaction, the purchase price offered was agreeable and the deal was done. Our Beauty was very satisfactorily serviced including a new tire mounted. Everybody from the Service to the Sales Department was very nice, helpful and knowledgeable. A real pleasure for us!Thank you to all from the Kaelin Family!
Great experience at this dealership! Great service… Great communication… And best of all, really fun car!
Sara Lengyel is our service representative. She is an exceptional representative of Mini of Fort Myers. She is extremely professional and dedicated to her customers. Sara worked with me to repair a tear in my drivers seat. Although we bought the protection package, to include seat tears, Siskin Enterprises/Permaplate, was completely uncooperative in fixing the seat and would go for weeks without taking promised action. With Saras help I finally have my seat repaired!!! Thank you Sara!!
Great place to business with.. Very friendly & courteous staff... I would highly recommend them as a place to do business with.. Great straight forward personalized service.. A nice selection of new cars with great deals.. All makes and models Used car inventory and the service & parts departments are top notch...
Quickly identified main complsint and explained clearly the solution. In addition spotted a few other issues and proposed resolutions. Communications were excellent. Issues clearlycdecribed and solutions clearly priced while giving me the option to approve each item.
Im a new Mini owner and a new fan of Mini of Fort Myers. I would recommend them to anyone in the market for service or sales. Facilities and staff were terrific. And of course Im loving the new Mini Cooper S Coupe!
Derek & Sara were very professional & helpful in explaining what my 2011 Mini Cooper S needed to get me back on the road. I am traveling from Knoxville Tennessee. The complete service vehicle check was worth the piece of mind. Very pleased.
Top notch service! I found Mini of Fort Myers via kbb.com to sell my car. We ended up buying another Mini from them because they offered a great offer, Yuri and the staff went above and beyond to assist us in getting good financing and helping us get a better car.
Great experience to at Mini of Ft Myers.Very professional and courteous staff.
The service lady, Sara was very courteous and helpful. She made sure I was comfortable while I was waiting for my truck to be done and kept checking on me and updating me on the progress.
First Time...Great Service. Thank you to Derek, the Service Manager, and his team at MINI of Fort Myers. Took care of the security computer notice we received, replaced a burnt our tail light bulb, and performed the fuel injection clean. A very safe and comfortable environment in the waiting area, with sanitizing, masks and social distancing adhered to by all employees. Thank you again.
I cannot say enough good things about this dealership. Today was the 2nd time my household has purchased a vehicle from here, and both times it was about the most pleasant, easy experience you could hope for at a car dealership.Everyone is up front, honest, and helpful. I recommend anyone considering this dealership to follow through.Beth Monde was absolutely fantastic. Hopefully my household is done buying cars for awhile, but if something comes up, Beth and Mini of Fort Myers would be my first call.
Fair prices, friendly, and quick!