I bought a car there today!!! I worked with Lisa, she was amazing!! I absolutely have to say, THE BEST BUYING EXPERIENCE EVER!!!! I was not hustled. I left with the car I wanted. They made magic happen today, and I am extremely thankful for that!!On my way there I told my kids I feel like Im about to feed myself to piranhas ..Having worked sales my whole life, I sooooo appreciate not being sold today.. I feel like Lisa sold me a car, because she enjoys what shes does. She didnt try to talk me into something else, she didnt try to get me into something I wasnt prepared for.. She literally assisted me with the car that I wanted, and that was awesome!! It was a hassle free buying experience.. I absolutely will tell everyone I know, to go buy cars from Auto Nation..Ask for Lisa, she was wonderful. :)

Do not waste your time. Every dealer they are good to sell later Its the biggest problem for any subject. we bought an f350, 6 months ago so far a sliding window they didnt fix. Looking for another dealler

They were all super nice and really helpful. Bernard was my salesperson and he was pretty great! They got me into a car I wanted with a monthly payment that I can handle. Even gave me a good trade in amount on my old car. Thanks!

From Kimberly talking to me over the phone to meeting her and having her go over all the great features of the vehicle and explaining everything was exceptional and then introducing me to keith the Finance manager and going over everything was great and highly recommend Autonation Toyota to anyone that is looking to buy a new car

I bought a car for the first time in America. I have been living here for less than a year. very happy with the purchase !!! Bernard, the best, responsive, attentive dealer !!! I recommend it !!! despite the fact that I hardly speak English, and it is difficult for me to speak on the phone. Bernard will always, immediately respond to my messages, and will always help to solve any problem. I am very grateful to him and I think that he is the best !!!

Lots of great inventory and good prices. Make sure you ask for Jesse or Hunter!

As soon as we arrived we were greeted by Diego he answered all our questions and was helpful. We were out of the dealership within two hours with our new car.

Do not recommend AT ALL ! Went there today to have them fix the bumper area that they promised to fix, written in my contract when I bought the car. Went home with a worse looking bumper. Also went home more upset after the manager mike and the sales associate Lisa yelled and screamed at my mother telling her that the car was fine. Also apologizing to me that my mother was “so hot headed”. The bumper was worse than when we came in. THE WORST EXPERIENCE I have ever had. Wish I were able to post pics on this ad:(

These people are awesome. Go see Wes and tell him we sent you. Buy your next car here. Sales and finance office are great. Brought this home today. 2020 Tacoma in the perfect color. Thank you Wes and Steve.

We had the pleasure to work with Lazaro on the used car side; what an amazing experience! Professional, kind and worked with us to find our dream car. Made My husband and I feel like family! Thanks again to Lazaro!!

They’re terrible, they sale me a car that had already have problem. In one month the car start giving me problems. I went back to them to let them know because. I have warranty on the car the guy that sold the car to me, Act like he didn’t know who I was . I have Horrible experience. From the use car department.

Do NOT get your car serviced here unless you want to spend your entire day in the waiting room. I’ve been here twice now to get the oil changed under Toyota Care and both time it has been a minimum of 3 hours... for an oil change. Just talked with another lady in the waiting room who has been here for 5 hours. What is the point of scheduling a time to get your car serviced if it is completely ignored? Don’t waste your time.

We brought a used vehicle from them and was totally impressed with how it was presented to us. Their sales and financial people were absolutely professional and personalable. We would recommend this dealership highly.

I usually hate to get a new car, just because sellers are rude or pushy, but Lisa ask what I wanted and needed, keep it in my price range and still managed to get me in a 2020 Toyota under 3K millage. Thank you Lisa!

Our family has purchased 4 cars through Autonation Toyota Ft. Myers. We have always had excellent service and given a fair deal. Our salesman today was Bernard Edwards. He was excellent and we would certainly reccomend him. Keep up the good work.

We always buy our fleet vehicles from Lisa Campion. They are fast, efficient and friendly. Thanks from A Handy Home Inspector.

Very helpful and welcoming ! For my first time buying a car, Lazaro one of there employees helped me a lot

Best service, willing to work with you. Thank you to Dave, Doug, Austin and Jeremy for getting us into a new car.

Most dishonest car dealership I’ve ever worked with. They marketed and sold a car online they never had in stock. After requesting and taking a nearly $3k deposit, I was informed as much. Despite being presented with multiple sources of proof contradicting their story, dealership maintained vehicle delivery was imminent. After a month of waiting, I asked for a refund of my $2500 deposit. Buyer beware, bait and and switch game is strong at this location. Shop elsewhere

Dont buy from Autonation. Had a full inspection done on the 2007 Jeep Wrangler I bought. They knew I had to drive it home to Wisconsin. Didnt make it, transmission fluid was low and fried 5th and 6th gear. Had this actually been checked they would have discovered an issue. Email to dealership went unanswered, phone call not returned. 5 day tail light warranty is a joke.

Great costumer service,helpful staff, Lazaro helped me a lot and made the car buying process easy and enjoyable

Fast friendly no hassle! Go see Bernard hes great!!!! Helpful friendly and listened to what we needed and wanted. I love my New Toyota❤ signed customer for life!!

Amazing experience friendly staff everyone was helpful

Excellent, straightforward, no nonsense, fair price trade and purchase, very well run car store, Lisa Campion was superior in all sales aspects. Management is excellent and it was reflected throughout my experience overall.

Very helpful and super friendly.

Normally I hardly write bad reviews but I had to share this one . In the beginning of April I took my car in for a routine oil change tires etc . Ok they suggested I should change my fuel pump because of the recall . A week later my 2018 Toyota Camry starts to stutter when I start the car . It kept getting worse and my car completely stops . No I’m sure that my battery got damaged do to my trying to start my car because of the fuel pump . I take it in next day pickup a rental 5 minutes after I drive off they call my wife and tell her it’s the battery and it cost 278 dollars to replace . My advisor Denise Withrow thanks for ripping me off lesson learned watch these people when you get your car serviced

I bought a vehicle and I was told they would fix the cup holder. I signed the papers and now Im told to use the insurance which will come out of my pocket for the deductible. Im just disappointed on how that was handled.

I kept asking my spouse why weve ever dealt with anyone else. Josh made every attempt to get us a car. I rode in with a terrifically damaged and messed up with a Mitsubishi mirage. Mitsubishi only offered me $1,000 for my trade and it was a MITSUBISHI! As long as I live in SWFL I wont buy anywhere else again. Great team, great customer service. I wish I could give them more stars! Thanks for such an awesome upgrade guys! Keep up the good work!!

Bernard was such a pleasure like a breath of fresh air from any other car salesman ever! His personality alone brought us back a second time to make the deal and Brandon was also a pleasure no pressure just the facts one of the best experiences Ive had..... and was truly blessed and grateful that it was my daughters very first experience on her own.AWESOMENESS is how i rate our experience.

Fabulous people and so helpful!!!

If I could give zero stars I would. Not only were the people I spoke to condescending and apathetic, but not a single associate in the collision center was wearing a mask or following social distancing guidelines regardless of the multiple signs stating it was required to do so. When I called to inquire about this there was a staggering lack of accountability on the dealerships part regarding their ability to enforce CDC guidelines. Absolutely terrible service from start to finish. They make me never want to work with Toyota again. Save yourself the headache!

The whole staff was amazing and friendly. Made the whole process easy.

DO NOT BUY A WARRANTY FROM AUTONATION!!Ive purchased two vehicles from Autonation Toyota Fort Myers. Both transactions went well and I dearly loved both vehicles. That being said, I have to give them a 1-star Rating for a recent incident. They sold me a bumper to bumper warranty but when I had problems with my car, they would not honor the warranty. They said my warranty was voided by aftermarket parts on the vehicle. However, I have proof that the vehicle had aftermarket parts on it when I bought it (used) from them. If you read the fine print on the page of the contract which I have attached, aftermarket parts do not void the warranty. But even if they did, that would mean the warranty was invalid since the day I bought the car.Their solution was the cancel the warranty and refund it... but only on a pro-rated basis. Only 65% of the warranty (which I had never used and was invalid since day one) is scheduled to be refunded since I have owned the car for one year of the three year warranty. (Ive only driven the car 2,000 miles in that year, but of course they chose the date of the warranty as the basis of the pro-ration)Its plain to see that AutoNations warranty is a scam. Thats unfortunate. Theyre good people, selling great cars. But their warranty is a scam and I STRONGLY recommend against purchasing it.

Had my car serviced today, Tina Becker took great care of of me. She kept me up to detail to what was happening with the car. Thank you! And a shout out to Ryan in the rental car department ( enterprise ) you did a great job too!

Great service went above and beyond to get me a car approved with a reasonable payment. Recomend 100%

Great experience Hunter was a great salesman I would highly recommend AutoNation for your next car

Good folks!!I enjoyed myself..the receptionist is cute and nice.good clean dealership...miss Sosa was excellent also..

Salesperson Lou, was very helpful, informative & we didnt feel pressured.

The sales person Lisa 8 worked with was great!! Very friendly and professional. But it seems like alot of there employees dont do much and are kinda rude. The person at the front desk is your first impression. Maybe a smile and hello how can I help you would go a long way

Bernard Edwards. Simply the best salesman that brings his A game.

Froud, take your business somewhere else

I went to this dealer to check out a used corvette for my dad. I drove from miami to north port and back to Ft Myers to show him this car. We came and checked it out very well. I saw the fact that the car had prior paint work all down the side even with a clean carfax. I was still interested and asked to take it for a test drive. The sales man told me that its a AutoNation rule that the cars price needed to be negotiated and a deposit which I think he said non refundable put down and then you can drive the car. How the world can you make a fair offer if you cant drive it. For all I know it could be a pos and I dont want it. I have been to other AutoNation stores and have bought more expensive cars than this and never heard this. I will contact corporate and ask if this is true. I think its something that manager made up. I wouldnt recommend this dealer because you will waste your time. The sales people were nice thats about it.

Recently bought my first car on my own and went to a lot of places before I made my purchase here and I don’t regret it ! Got an amazing pre owned car and Bernard and Brandon’s customer service was A1! Including the rest of the staff! Great selection, prices, and not pushy. Do your business here.

Shouldnt take waiting inside for 40mins to check in with advisor after scheduled appointment time. Happens everytime, and everytime I have to go hunt down an advisor via management. All desks empty. Waste of everyones time

Definitely ask 4 Bernard, hes been our go 2 guy 4 our last 3 vehicles

I only rated it 1 star because I cant give it 0!

Always great deals here and they go above and beyond. I have bought both my cars here (6 years apart) never any problems. They are also nice and work hard

I sold my car to AutoNation Toyota, they gave me the best price of several places that I checked and even honored the secondary offer hand written on the offer sheet a week later. The transaction was super fast and painless. Be sure to see Brieanna when you go.

Hank and Lisa took very good care of me. Very nice even with a computer outage

What a wonderful experience we had the getting a new car. The sales man was the best ever and I have got a lot of cars in my life. Alex thank you so much for having are best interests and not just to sell a car. Alex my family will remember you forever. Everyone one was just wonderful!!!! Best place to go and get the car you won’t and make friends for a life time. Alex your #1 in my box. 😃. Thank you so much.

Bought my car here. They make dreams come true and miracles happen.

I would suggest people go to Carmax they have their act together.I have nothing good to say about Auto Nation

BIG SHOUT OUT to Bernard!! Yesterday evening he spent 3.5 hrs with me working his but off to get me in the perfect car and he succeeded! Everyone there is fantastic!! Thanks Autonation!!

Real car pricing no games awesome place and staff

Very friendly and hospitalizing crew. Full of nice wonderful employees who satisfy many customers.

I went here today to get my keys and some important documents due to my vehicle staying there to be fixed. And I will like to say the representative Ernesto has excellent customer service skills. He was very helpful and friendly. People like me really appreciate people like him. Good decision in hiring him Toyota 🌹

Your typical car dealership ( not my favorite place to go). You wait, cars that are online are already sold and then they buck you with phone calls long after you already but a car somewhere else. But Toyotas are great reliable vehicles

Buyer BEWAREthis place is a bait and switch with them promising low rates or vehicles they cannot deliverWe got taken with a trade in and a rate that was bogus and we lost bothWe unfortunately have to go legal but what a nightmareBad experience

Shopped with Ray Ravencrest. He is very knowledgeable and got me exactly what I needed. I would definitely recommend him.

The worst dealership ever

I have to give Toyota AutoNation of Fort Myers an F for customer service. I had an OK time purchasing a used vehicle from them, and the sales rep was cordial, but I feel like after the sale was in the bag, they dropped the ball and did not make me feel like a valued customer AT ALL. About a month after the purchase, I still had not heard anything from the finance company about the details for making a payment. I called AutoNation multiple times. Spoke with people in the finance department who would “get back to me.” They never did. I called and got their fax number. Sent multiple faxes. No reply. I got the email address of the finance manager. No reply. I called and spoke with the receptionist and begged her to have someone call me back, because conveniently “all of our reps are busy at the moment” and no one could take my call. Absolutely HORRIBLE experience. About 3 days ago I finally was able to track down the finance company, call them myself, explain the situation, and got the information I needed in about an hour. AutoNation was too busy to do this simple thing for me, a “valued customer.” Two weeks I tried to get them to help me. Nada. So, take this into consideration when purchasing a vehicle from AutoNation.

May 7 I go in for service. Very few of the employees are wearing masks. No one is giving me 6 feet of space. Moronic!!!! They obviously are not concerned about the health of their customers...... I will never go back. JS

Found a car I liked, sent an email receiived a response immediately with an appointment time the next morning. Arrived at the dealership they had my appointment scheduled Fanny apologized she couldnt get to me and if I didnt mind dealing with Lisa. I didnt mind as long as she didnt. We walked out side the vehicle was ready as promised (hear that Honda of Fort Myers) did a test drive left a deposit came back the next day which Fanny was nice enough to come pick me up, signed paper work for my loan and I drove home my Rav4. Great service, no pressure, best buying experience in a very long time. No attitudes, no BS, even the loan process was laid back. If you are looking for a vehicle go to them you wont be sorry.Mop

This place is the worst place to get a car. I was supposed to receive a GAP insurance refund the beginning of October and have yet to get it in the mail yet. Turns out when I called and they finally picked up the phone it was never processed! Ive called them 15 times and Brandon has yet to call me back when he said he would. Im simply trying to check the status of the refund. Do not take your business here. Unprofessional.

Susan helped me and she was absolutely wonderful. Very straight forward and I loved that. This was my first car and my experience with these people could not have been better. Everyone was so sweet. Thank you so much for your help.

Bernard is awesome! If you stop by to check out a vehicle weather it is new or preowned he is the man to see! He helped us get a truck that we wanted and he stayed on it until we figured it out. You dont have to have perfect credit. You dont have to make a ton of money a year. They will work with you on so much and help you drive away with something you love. Thank you so much Bernard!!

I am very happy with my new purchase of Ford F-150 I got from AutoNation UsedToyota in Fort Myers. Customer service was great and I do like that they give back to cancer research

Fair deal and good service.My salesman, Star, was very nice and attentive and worked hard to make the sale.I did not feel pressured. He was very thorough.

AutoNation is great place to buy a car or truck! They not only gi c e you a great price on what you buy, they donate to cancer research! Service department is great also!

Raymond Ravencrest was friendly, professional and easy to talk to. He was also very knowledgeable.

Price is the price, although fairly priced. Brought WRX in at noon for final detail and tank fill. Returned at 6 pm. Tank full but exterior of car was not touched. Not detailed cleaned or buffed. Gotta return another day for this. They need better communication and accountability. Buying a car is not my favorite past time.

Car was bought

Awesome purchasing experience. Our sales agent Jorge St Hubin was very open and honest. He was extremely cordial and easy to work with ... If youre looking to buy a vehicle, go see Jorge and ask him about Chicken :) ... The finance agent was prompt and professional and the entire experience was stress free. We highly recommend Fort Myers AutoNation Toyota Used cars.

The sales staff were wonderful to deal with. We dealt with Norman and Kris. Both very easy to work with. This is my second Toyota from Ft Myers Toyota/Autonation. Would recommend them to any body. Also got a great deal. Much cheaper than any other dealer

They were helpful when I bought my car after my last car was totaled in an accident that was not my fault. I was able to purchase my car with the money I got from insurance and not have to do any financing thanks to their advertising of previously owned cars.

Drove from Bonita Springs while on vacation to look at a car for my son. Treated very poorly by an unprofessional salesman, Aneal, who showed us a car that was filthy inside, empty water bottle and all. He was not the least bit interested in selling that car. He acted like we were wasting his time. A few small concessions would have kept us interested, like cleaning the seats but he obviously could care less. I hope management reads this as they have some work to do.

My wife and I recently purchased a used 2010 Toyota Camry from this location. The sales staff was friendly and helpful, but the good times end there. We were sold a vehicle that has a broken oil drain plug. It cannot be tightened or loosened. It is stuck in place. This somehow made it through their inspection process. Since it is time for the vehicles first oil change since we bought it, we are now stuck with a $600 bill to replace the broken parts. Either they dont inspect their vehicles all that well, or they dont change the oil on used vehicles. They are not willing to help us out with this since it has been a few months... (Why would I get my oil changed any sooner if they said it was changed when we bought it!) This is completely ridiculous and makes me lose trust for dealerships. Hopefully you have a better experience, but I would take my business elsewhere.

I purchased a new 2017 HB Camry last year and the sales person was nice to work with and service is great. Also got good trade in value. I will return for my next car.

I am here now with a couple of simple but frustrating problems with my car and so far, so good. I have been treated extremely well by everyone outside where you drive your car up. I was given a service advisor to help me. We will see how it goes. Now my advisor has fixed both problems at no charge ( warranty), and I am getting one free tire (warranty), so I am buying one for 200.00 including 2 yr road hazard warranty. Pretty good deal I think! I would definitely come here again.

I found a car that I love!! However, I was fed a bunch of lies and tales to get me into a car and come to find out, I bought a extended warranty plan that covers everything!! In fact it does not! On top of that I was told that I would get free oil changes for the first two year and free tire rotations for the two years as well and that was not true either! You only get two free. And those will be used within the first 6 months. Brought my car to the new side for service- I.e oil change and tire rotation and when I got my car back from them there was a bubble in the tire and they told me that I was going to have to pay for a new tire when they are the ones that put the bubble there!! Really!! This is completely unacceptable. I will never buy a car from you again nor bring my car here for service!!

Especially Carlos Tirador. Excellent seller. Very nice, very good person.

I went there specifically to deal with a person I have been communicating with online. I was told she was off that day, and was referred to another salesman. The salesman took me on a extremely short test Drive. when I brought up how short the drive was, and was not enough to even test the car, he commented I drove this car already and I assure you it is a good car. When I protested, he did take me on a longer test drive. That was strike 1. Strike 2 or 3 comes when, we were talking numbers. He runs me off a copy of some numbers, but would not let me take the numbers home with me. he snatches the sheet from my hands, and tears it up right in front of me. the reason he sites for doing this, he was afraid to let his manager see the actual quote he gave me and did not want to be held accountable for the price she quoted me. he said he was afraid his manager would fire him, according to him, such low numbers behind his ( the manager)back according to the salesman. Now I was born at night, but not last night. nothing is ever done without a managers final approval. looks like I wont be going back there, and I would warn anyone to stay away from this place because of the unsavory conduct that I experienced!

I was waiting since 9am and I had to leave because the staff that I had to attend had not arrived, that is a lack of respect to customers, arrive at the available time. I wish that in the future this would not happen anymore and they would take their work with more respect.

The staff is awesome! Make sure you go see Fanny...and tell her to give you the Juan Delgado offer...shell know to give you the best offer possible. The best place to get a certified used Toyota...Hearher will hook you up with financing...if there is someome who can get you financed...its her. Remember...tell them the Juan Delgado sent you!

We bought a new car there, so we must have liked the place. We certainly had other options nearby.

These people will steal your money stay the con salesman who works there will lure you into getting a bad deal with a high Apr interest . Ive been trying to get my refund from these every time I come in they tell me something different and refuse to give me back my down payment on the car that I returned to them stay away because these thieves will rob you

Prompt, courteous and straight forward. I feel confident when I leave.

Wont be back. The way they explain cost of different things is confusing. I thought one cost was IF they fixed part NOT for then to check it out! $39.95.... gone. No need to go any further, no one will do anything any way. Taking service elsewhere even tho I bought my car at this dealer ship... DONE

If you are in need of a car - go to Autonation and see Alex. I was in a unique situation with a lot of complications but Alex took care of me from the moment I stepped foot on the lot. Alex was professional, courteous, and made the experience enjoyable. Alex stayed with us for many hours and ensured I received the best deal possible. The sales Manager and finance director were also very professional and nice.By far this was the best car buying experience due to the professionals at autonation... especially Alex!THANK YOU - I love my new car 😊

Roberta and Steven Reeves(Finance) are a great teamI highly recommend them.

Bad business

Nice people there, mrs Champion was great! good buying experience until you get the typical up selling tactics when signing.

Jackie and Dean in service are great. We were fed up with electronic glitches in a 2007 prius, and they got it back to fully operational and pleasant to drive it again.

Very professional in every way.

Purchased my first car here. They told me they worked with first time buyers. They did not explain that were matching me with a company that they use to get over on people. They did not explain that I was signing an agreement 26.8% interest rate on car that was listed as $7000 on the lot. with a Kelly Blue book value of $400 leaving the lot. 12 months later I owe $12,175 due to the fact the American Credit Acceptance loan company did not inform me of their simple interest loan plan which means over the last year my payments have equaled over $3000 in interest payments & $560 towards my principal balance. Also Tracy was supposed to assist me after my car was totaled. I explained my situation to her yet she still went & cancelled my Gap insurance without explaining anything to me. I had to do a lot of back & forth for an issue that has yet to be resolved but had this dealership been honest & up front I would not have bought from them. (:

Roberta, Wayne, and Steve Reeves are amazing. If I could rate them a 10 they would be 100.

Very courteous and professional staff and the place is kept very clean.

Roberta was terrific. Very helpful.

After owning this vehicle for awhile now, almost 2 years, weve come to find out that the CarDax we were given didnt match our vehicle. It had been badly wrecked and sold to us as never in an accident.I was unimpressed by one of the sales managers, who treated me like I was stupid because I requested the back bumper of my car be repainted when it had several places that had been spot painted.When the manager, Carlos became involved, he handled the situation well. My bumper is repainted and Im happy.My salesman, Jay (Boston Jay is what they call him there) was nice and helpful, but at the end was a bit friendlier than I was comfortable with.

Slowest place known to man kind!!!...came for a oil change and had to wait over an hour just to get checked in by someone! Horrible service I ever had! Then when I was finally seen the guy has the audacity to tell me it will be $90 for a oil change and tire rotation...when I use to pay around $40 before..unbelievable!!! Dont ever go here for anything, would def give all zeros if I could...highly dissapointed in this place, total wait time for just a simple oil change took more them 4 HOURS! all they know is how to rip your pocket😒