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Aqua Living Factory Outlets
4511 NE 5th Terrace, Fort Lauderdale, FL 33334, United States
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Aqua Living Factory Outlets
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Li
Review №1

I bought my Dr. Wellness X3 spa in March 2021 from Curtis who was super helpful very attentive and we have zero complaints with his service. Due to Covid we received the spa in August. Which was worth the wait. I highly recommend everyone to buy from this location. The delivery people was very careful to deliver the spa with care. We are enjoying the spa everyday. The jets are super powerful, the heating is extremely hot at 104 but you can lower it to your liking. The colors are beautiful and romantic at night. The space is perfect for 6 people. Curtis always answered all my questions and concerns and it has been a pleasure doing business with him. We purchased everything over the phone and received my invoice through email. I am extremely happy with this product. Money well spent and the price was amazing compared to other places I tried to looked for something affordable but excellent quality and that’s what I got.

Al
Review №2

After investigating and researching for six months I decided that The Spa King could deliver me the best bang for the money. Curt followed up several times to make sure everything was going well with the install and operation. Im very happy with my decision to purchase what he suggested based on his numerous years of experience. Love relaxing in our new hot tub!

er
Review №3

Curt found the perfect hot tub at the right price for my needs. Service was professional and came out the day after delivery to be sure everything worked like a charm. So happy I was referred by a friend. Love to support local businesses! 💗Spa King

Ya
Review №4

Had an amazing experience with Spa King!! There is a huge shortage of spas currently with the pandemic and I had been in contact with Curt for a few weeks trying to find my dream spa. Curt went above and beyond to locate my spa from another Spa King location in Florida and deliver it in just a couple of days. I highly recommend Spa King as they have the best service at reasonable prices. Thanks again Curt!!

Ro
Review №5

What can we say; Curtis is a breath of fresh air for South Florida. As a native of Miami Beach it is getting close to impossible to find local companies with good business ethic and professionalism; not to mention spectacular responsive follow up. We were lucky to find Spa King on a late Sunday afternoon after attending the Spa show at the War Memorial which ended up being a Bait and Switch from one manufacturer passing it off as a multi spa company show.We could have been sold a much larger and more expensive spa than we needed and were convinced by Curtis the less costly was more practical one was for us. When it came time for delivery, which ended up being to narrow along the side of our home; Curtis quickly relied on a crane company to lift it over our home and have it placed exactly were we wanted it. This was accomplished over three days with multiple visits by his crew, numerous phone calls and a multitude of emails and text messages all while we were in Hawaii on vacation.The follow up post deliver over the last couple of weeks has been nothing less than unbelievable and we already have a half dozen friends and family we will be sending his way!To Curtis and the Spa King crew; the Issenbergs thank you!

Ma
Review №6

Awesome selection of spas!

Yi
Review №7

Been waiting 4 days for a callback to schedule an appointment. Have called twice asking for them to call me to schedule an appointment. Will be taking my money elsewhere.

Kr
Review №8

Buying a hot tub from the SPA KING was an excellent decision. Jim was kind enough to show me around the large selection they had in their warehouse until I was comfortable choosing the one that was right for me and my family. He exceeded my customer service expectations, making himself available for questions after hours while I learned my new spa. I feel comfortable knowing that in the future if I needed questions answered, no doubt he would make himself available. Its obvious to a consumer that these are good people selling good products

Ju
Review №9

I wet tested at another dealer prior to going to spa king. Spa King is really a warehouse full of spas where you can find what you need without the fluff. Jason helped me find my spa with no pressure sales - he explained what was important and what wasn’t and why. There was absolutely no pressure. I put down a refundable deposit to hold my tub which turned out to be months and months. Still no problem for Jason. When it came time to get it scheduling was quick, the delivery people were able to remove and put back my screen enclosure and do it all for a more than fair price. I even have a neighbor that purchased a spa from The Spa King. Any issues are quickly addressed. I have had nothing but a positive experience. If you are looking for a tub, don’t pull the trigger until at least visiting The Spa King.

Ji
Review №10

I was in the market for a hot tub at my new house. Started researching online and came across Curt from Spa King. We started talking and telling him my budget. Curt was not pushy, knew his tubs and real easy to deal with. Few days later Curt called me saying he found a great used hot tub. I went to showroom and bought the tub. He gave me a great deal, steps, new cover and delivery for my exact budget. Received the tub yesterday and I’m in love with it. I would recommend anyone who is in the market for a hot tub to call Curt aft Spa King

Di
Review №11

I came in without a clear idea of what kind of spa was best for me and Jason immediately steered me in the right direction. I had no idea that I could get the perfect size spa that was plug and play. The spa was delivered the next day and everything went very smoothly. I have been using the spa every day and I love it! Don’t hesitate to visit Spa King if you are looking for a spa at an excellent price. Ask for Jason! He is super knowledgeable, professional, quick to answer any follow up questions, and such a pleasure to work with.

Ga
Review №12

We were looking to get a new spa ..came across The Spa King, lucky for us we had Jason! We did not have an appointment, and with out hesitation Jason took care of us, answered all questions and spend time with us until we found what we wanted. Jason is professional and followed through with the sale of the spa. The delivery of the Spa was amazing as well, Dorian was excellent he and was careful with his crew. Ask for Jason at Spa King and you will be happy.

Ca
Review №13

Curt was amazing. I needed my spa exported and he was incredibly helpful with the process from purchase to delivery to the port. He still contacts me to ensure that the swim spa is operating correctly.

Am
Review №14

My overall experience with The Spa King was amazing!! Very good customer service and Jason was extremely helpful with everything! I am a first time buyer and he was nothing but informative and very honest. Jason helped me with picking out the best hot tub for me as well as staying in contact with all the steps leading up to the delivery and setup. I would definitely recommend this place to everyone! Thank you!Amanda

Jo
Review №15

Scheduled service for my hot tub via email. Got a prompt response. Eric came and gave a very comprehensive analysis of what needed to be done. He returned a week later and did an amazing job! He is really great and I’m very satisfied. I highly recommend Spa King. Thanks Spa King and thanks Eric!

Pi
Review №16

My wife and I we did a lot of research on what would be the best fit for us on our backyard and we chose to go with a spa instead of a above ground pool. The first place we went was The Spa King, where we met Curtis and right off the bat the experience was very pleasant. No hard selling, giving us all the info needed since we never owned a Spa before and he listened to us and answered all of our questions accordingly. He then went above and beyond by even providing other places for us to go to before making a final decision since the prices were so good to be true. We left only to comeback 10 mins later ( 2X times higher elsewhere ) and making a final purchase with them lol. No joke, customer service as well is above and beyond, you call them and they always pick up the phone and try to help as much as possible. Do yourself a favor, if you are on the fence of buying a spa, go to The Spa King first and you will see why they are the best on this with the even better prices compared to the competition. Attached are some of the pics of our new Pinnacle Plug and Play 110v spa. Our backyard is finally 90%, now only missing the Projector and TV and it’s done 😅. Thanks again to Curtis and The Spa King, highly recommended in the South Florida area.

Co
Review №17

We are new users of a spa. Debbie has been incredibly patient with our questions, and with the time weve taken. She showed us everything we needed to know and then some about the use of spas for relaxation and therapy. There was never any high-pressure sales technique, just asking us questions and letting us ask questions, smiling and showing us the various options. What a delightful experience! We cant wait to get into our spa! :-)

Ro
Review №18

After wanting a jacuzzi we shopped around for so long looking for the perfect jacuzzi for me and my family after we sat down and made the arrangement we end up getting a larger jacuzzi. Jason was so helpful,patient,and knowledgeable. We are so grateful for all you guys help. Thank you Jason for accommodating are needs! -Toshiba and Roy 👍🏽

Ma
Review №19

Best prices and Customer Service! Jason was very professional. He walked me through all the options available and he found the best for my family. The price was very reasonable and he’s willing to help in the future with any questions. He also sent me a guide for sanitizing the spa in the best. Same day delivery. I would recommend him to everybody! Thank you Spa King!

Me
Review №20

Jason at The Spa King was a pleasure to deal with. He was very knowledgeable and helped us pick the perfect spa. Jason went above and beyond to make sure all our needs were met. If you are shopping for a spa I highly recommend you go see Jason at The Spa King in Ft Lauderdale. They have a great selection and the best prices. Thank you Jason for everything.

Sc
Review №21

Wonderful Customer Service! I purchased a pre-owned spa about a year and a half ago. We recently had a few issues with the jets. When their technician, Eric came out he was very informative and helpful. We discovered that all of the jets needed to be replaced. The Spa King ordered replacements of all jets and had them delivered and installed, free of charge. Eric recently returned and did a wonderful job re-installing the jets. In this day and age, when customer service is practically non-existent, The Spa King goes above and beyond customer expectations. I highly recommend them and will turn to them again for any future spa needs.

da
Review №22

Our spa had been malfunctioning for months and none of the other spa repair companies we called were able to fix it.We called Spa King and they sent Eric - one of their technicians to take a look at it. It took some time for him to troubleshoot what was causing the malfunction. But, once he figured out the issue he was able to fix it on-site and get it working perfectly! Very professional, courteous and respectful! We are very satisfied and highly recommend Spa King!Ask for ERIC!! :)

Mi
Review №23

Shopped everywhere from Palm Beach to Miami and Spa King had the best pricing by far for top quality hot tubs. Curt took great care of us and made sure we were happy throughout the whole process. If you’re looking for high quality at a reasonable price, check the Spa King out. Thanks again for everything!!!!!

Su
Review №24

We’ve had to have 2 repairs in the past year and I just need to say how incredibly happy I am with Eric, the repair man. He Is the main reason I am happy with Spa King. He is very reliable, knows his business, and honest. We have had our tub for awhile and didn’t even consider it would still be under warranty but Eric did all the paperwork and all the work was covered under warranty! YES!

Ma
Review №25

Outstanding service, quality of products and punctuality of delivery. Always a phone call away if you need help. Highly recommended. Also very reasonably priced

Sc
Review №26

Curt is great. we have purchased 2 spas from him and he always helps us with anything we need. if i have a question, i send him a text and he answers within 2 minutes. Service after the Sale!!!! We highly recommend. Quality spas at great prices. 👍👍👍👍👍

Ki
Review №27

Best prices period on a new spa! This is my second spa. The first one I had for about 15 years. I spent months speaking to local and online spa sales persons....no one was close to the price The Spa King quoted. Delivery was on time and fast, guys were very professional. Oh yeah, they give you a new cover and step with purchase.

Mi
Review №28

Recently, my husband and I worked with Curtis on purchasing a new 6 person spa at Spa King. We had no knowledge of owning a spa as this was our first time, but after working with Curtis, we purchased one the same day. Curtis has deep knowledge and expertise about the many models that are available. He was able to describe the feature functionality, the product’s many purposes, and how to maintain it. Most importantly, he is a true professional and I highly recommend working with him and this organization if you’re in the market for a hot tub or spa.

al
Review №29

Wish I could give 10 stars! I purchased a spa this week and it was such a pleasure experience, Curtis was very professional and Accommodating, he even came by to show me how to operate my new spa and add the chemicals. This is the only place I’d recommend to buy a spa from!

Jo
Review №30

I bought a 5-person hot tub from Spa King around 20 months ago. I use it five days out of seven, year round. I had researched hot tubs for hours & hours on line and visited a few dealers. You walk into Spa King and its a large warehouse where there are probably 50 hot tubs on display. The other dealers had maybe 5 in their showroom. I worked with Jason on the sale and he knows the product like the back of his hand. The price was very competitive and the hot tub was delivered TWO DAYS later. With other companies there was a 6-8 week wait. Jason recommended an electrician to do the hook up and, again, very reasonable (and surprising) rate. About 14 months into my purchase, the heating element failed. I texted Jason on his cell (yes, he gives you his cell number) and he put me in touch with the right person in the Company and three days later it was fixed, no charge. My spa had a 2 year warranty on parts and labor. Very easy to deal with, I recommend this company. I would not buy a spa before you check this place out.

Ro
Review №31

The Spa King was spectacular, great customer service Curt in sales went above and beyond with everything!I am a first time buyer and he was nothing but informative and very honest.Update 02/13/2020:I had a few small issues with the tub. They sent Eric Sanders The Spa King head service department.Eric Sanders is wonderful, polite, knowledgeable, neat, courteous and a hell of a hot tub technician!RoryProfessional Service, Happy Client!

Ja
Review №32

I dealt w Curt and he was great. My spa is awesome and I am very happy with their company. They helped me get an electrician named Andy who was very honest and I couldnt be happier. 5 stars all the way.

Da
Review №33

Love the fact I found the perfect hot tub at this local shop quick fast delivery

tr
Review №34

Best experience buying a hot tub. Walked in knowing little left with the right tub for my needs. Price was amazing, customer service amazing and I highly recommend this company for all your hot tub needs.See Jason great salesman!ThanksTravis

Je
Review №35

Great Prices and service. I dealt with Jason who patiently explained all of my options and found me a great spa and a great price. I did have an issue with the spa after 7 months. I called Jason and he immediately set me up with service to remedy my warrantee issue.

Ha
Review №36

I recently purchased a hot tub from The Spa King and the entire experience has been great. Curtis was my sales person and he is very knowledgeable and friendly. We got a great price and the hot tub was delivered when promised. I bought a small corner hot tub for my back patio and it looks great. Even with my 110 volt outlet, the jets are powerful and the water is just the right temperature. Im very happy with the hot tub and highly recommend The Spa King.

Ta
Review №37

Easy, no hassle experience! Jason was very easy going, knowledgeable and great to work with! The Spa King has a variety of hot tubs that are competitively priced. If your in the market for a hot tub, I definitely recommend Spa King!

Ro
Review №38

The Spa King is a very nice spa store that has a great variety of spas and pools with reasonable prices. We were taken very good care of by the associate Debbie who was very pleasant and informative. A new spa is in my immediate future with the Spa King!

A
Review №39

Were pleased with our purchase! Jason was super helpful, especially in the after installation questions. Very appreciative of his help! The sparking is lucky to have him!

Br
Review №40

Jason knows his hot tubs and the tub is looking and working great!!

Mo
Review №41

GREAT service after a few issues with pipe leaking on our recently bought used Jacuzzi; company stands behind the warranty. Eric is AMAZING! Patient, knowledgeable, dedicated. Love it!

Ti
Review №42

Eric communicated with me in a prompt and professional fashion. He arrived on time and quickly diagnosed the problem. He repaired the hot tub and explained what happened. Eric’s kind, patient and knowledgeable demeanor is amazing!

An
Review №43

We recently attended the Home Show in Wynwood with the intention of selecting a spa for the purpose of relaxation and stress relief.We had the pleasure of meeting Jason, a long-time associate of Spa King. Spa King had a nice selection of spas on display, all very well priced. Jason was courteous, easy going and knowledgeable about their products. After assisting us with finalizing all the paperwork and throwing in a few extras, a convenient delivery date was scheduled, once we had the proper space prepared for the spa. The Pinnacle Spa certainly has all the bells and whistles one would imagine when selecting a luxury spa. The multi-adjustable powerful jets rid us of our knots, while the built in speakers soothe us with our music of choice. It has been a fine investment for our garden oasis, providing us much enjoyment. Many thanks to Jason and his team for making it all happen. Best wishes for continued success,Joe and Andrew

Er
Review №44

The company was professional and honest. The prices where reasonable and quality was great. They are very knowledgeable when it comes to spas.. Awesome experience, I would recommend Curtis to anyone..

Ca
Review №45

Spa King corporate was very good at honoring our spa warranty. Our heater went in our three month old tub and parts and labor and the trip out were all covered. Thank you to Eric and excellent repairtech Man. If you can, request him for any job your spa might need.

os
Review №46

My sales vendor Jason very professional and always able for answers the place wonderful that meet all my expectations. The delivery was at date and time promised. No complaints at all. I recommend this place to buy an spa

Do
Review №47

We had a great experience! Spa King worked with us over a month to find exactly what we wanted. As spa owner newbees, they walked us calmly through the care and maintenance of a spa. The delivery couldnt have been easier. We highly recommend them.

Ho
Review №48

Great experience. We purchased the Bimini Hemingway spa from Mac....no sales pressure and very helpful. He worked with us to select a spa at a great price. We received follow up phone calls to make sure we were happy. A truly, friendly, family owned local business. We highly recommend.

Ma
Review №49

5 stars! Great service, great price and very efficient...Curt was amazing, had all the answers and based on a phone conversation set me up with exactly what I was looking for...handled the transaction 100% over the phone which was great during these quarantine times...I called on a Friday and had my Spa delivered Saturday morning and was using it Saturday night...Curt continued to be extremely helpful with my multiple questions even after the Spa was paid for and delivered in ensuring I set up and operated everything properly.

De
Review №50

We recently purchased a big, 8 person spa with all the bells and whistles from Curtis! We couldn’t be happier with the best customer service, price and the tub itself is awesome! We met Curt at the Home Show and bought from him instead of other vendors because of his knowledge and price and it’s even made in the USA! He even promised to come to our home himself and show us how to use everything for the spa! What a guy !! I’d definitely recommend buying from Curt and Spa King to anyone looking for a spa!! These guys are tops 👍🏼😄

Ju
Review №51

Eric Sanders did a great job repairing our hot tub. He had to replace the light housing, that caused a major leak. Fast, efficient, polite and on time.Thanks Eric.

Ri
Review №52

We were looking into getting a hot tub And as first time buyers we had no clue what we were looking for and exactly what we wanted. I came across Spa King on the internet and gave them a call. I left a message and not even 5 minutes later I received a call back from Jason. From our first interaction, Jason was very upfront, helpful and honest. He helped us figure out what We wanted and immediately advised me what he had in stock. Furthermore, he even sent me pics of what he had available since we live about 1 hour away. We got to Spa King and Jason was extremely helpful with us in selecting the right Hot tub for us. He took his time and explained everything to us. He communicated with us about the delivery schedule and texted us the day of delivery to make sure everything went fine. The delivery guys (Dorian and his crew) were excellent. They contacted us when they were close and again explained the process of filling it up etc. We couldn’t Be happier with Jason as well as with the delivery guys. They offer excellent customer service, they are reliable, they are accesible, honest and very helpful. I highly recommend Spa King. We had a wonderful experience. Thank you guys.

Za
Review №53

Spa King is a Local Spa Store with Great Inventory, Customer Service, and a Customizable Selection of Spa’s to Choose From! Once we made our Selection, Jason took care of the rest! The Transaction was Simple and Smooth! Delivery and Electric were Set-Up through them and we could not be happier with the Outcome! Thank You to the Spa King Team~

Ma
Review №54

I purchased a Spa from Spa King & Jason made the entire process an easy & pleasant experience. He is very knowledgeable and has a great selection to choose from. Pricing was right and delivery was on time & worry free. I would, without a doubt, recommend purchasing from Spa King. Jason has answered all my questions and checked on my using the Spa afterwards. If Im ever in the market for another Spa, hell be the first person I call. Thank you Jason!!

Sa
Review №55

Eric was very professional and punctual. He was able to quickly diagnosis and fix our hot tub. I would definitely recommend your service based on his performance.

Je
Review №56

From beginning to end, Jason gave me excellent service, talking me through the process and arranging delivery. I highly recommend The Spa King as they handled the entire sale through delivery for me and I had my spa in less than a week.

Ch
Review №57

Curt and Spa King were great. We love our tub. I gave him a budget, he gave us an awesome hot tub. We didnt like the color of the tub panels or the cover. What did Curt do? Changed the color of the panels for FREE, and only charged me $100 to change the customer cover, had to be at cost.To keep SPA King honest, I went down the road to another place with fancy showroom. I have salesman my budget, and seriously laughed.I laughed all the way back to SPA King.Chuck

Ri
Review №58

I bought my spa from Spa King, Ft Laud in SEP 2019... and have loved every minute of it. They were wonderful and would refer anyone to them.

Mi
Review №59

We had a wonderful experience with Jason as our salesman. He is very knowledgeable and always returns our calls promptly. It was truly a pleasure doing business with him.

L.
Review №60

Second time that Curt has installed a Hot-Tub at my home, based on the first experience, we upgraded our tub to a larger unit. Everything was easy, all done on the phone and installed the next day. Perfect 5 star service

An
Review №61

Eric came out diagnosed the issue with my tub, ordered the parts and installed them when I was out of town! I came back to a fully functioning hot tub. Great customer service and experience 10/10 would use again!

De
Review №62

My family had a great experience purchasing our new spa at the Spa King in Ft Lauderdale.All details were explained at time of purchase and our salesman was very helpful.Thank you Spa King for your customer care.Denet Rodes

Do
Review №63

Curt did a great job selling me and helping set up an awesome spa. He took the time to make sure I got a spa that would be perfect for me at a great price, made sure it was all set up and working, and has stayed in touch to step me through getting to know the spa. I couldn’t give a better recommendation!

De
Review №64

After researching places to get a spa, I decided to give The King Spa a try because I wanted to remain local. I like to see a face and know the person(s), Im dealing with, specially with a large purchase.I was not disappointed! From beginning to end, I received an got answers to any questions I had from Jason, and Curtis followed up with me after I had additional concerns. They were very professional and, after the delivery Jason was always available even after hours for any question I had. The prices are better than any other place I checked, they delivered fast and when they promised. Smooth all the way.We are enjoying our Spa and highly recommend them.S. Liston

Fe
Review №65

My wife and I were looking for a nice spa, we searched all over, nobody was as professional and knowledgeable like those people, we got the perfect spa, they were extremely helpful, 5 star for me, I highly recommend them, they are the KING!

An
Review №66

After looking at four other hot tub dealers and not finding what I wanted, I stopped into Spa King in Fort Lauderdale. I was greeted by Jason and I told him basically what I was looking for. Through his expert guidance I found exactly the hot tub that I had been looking for. Courteous service, good prices, look no further. This is the place to get your hot tub.

Sa
Review №67

Was looking to buy a spa and went to The Spa King, spoke to Mark W and he is the nicest most personable guy Ive ever met. I felt very comfortable and wasnt pressured into buying a spa. When Im ready to buy a hot tub this is the only place Id go!

Ja
Review №68

Awesome place to find a spa or swim spa. I got one of each and now my home is the family meeting place. Awesome people, awesome customer service, awesome techs for support!

Br
Review №69

My husband Jake and I are thrilled with our decision to buy our backyard spa from Spa King! Our salesman Curtis was very knowledgeable, kind and professional. Everything was taken care of in an extremely timely manner and we couldnt be happier with our spa! It is extremely relaxing, well designed, comfortable, user friendly and has an amazing sound system too. We highly recommend this product and company!

Jo
Review №70

It’s been almost 1 year since our purchase and are still very happy and thankful we found Kurt from spa king. We had a couple of very minor things break on the spa which were covered under the warranty. I was impressed with how straight forward and easy it was to get the parts I needed and the tub repaired. I have confidence in Kurt from spa king. Will do business with again.

Th
Review №71

I met with Curtis .. He seemed like a decent man . I bought a used small Vita spa (for 2 people) $2,700 plus tax. (Plus tax, Because I didnt have a doctors note) he said it would take five days to inspect the unit Service and clean it . as to make sure everything is working perfectly before he delivers it along with a (1) new spa cover (2) New filter (3) all serviced properly .. Unfortunately it came delivered not working. The circuit board was burned out, the filter was black and damaged. And the unit was dirty and smelled foul. . There was no inspection done on this unit. He just use the inspection as a tool to give me confidence in his service .. However, Just to speak fairly, he did come back a 3 days later, ordered a new circuit board and came back to install it a WEEK later. He did not give me a new cover or a new filter Or clean the unit As He Promised. When I called him, he said I speak to him in a threatening way ..therefore, He will NOT communicate with me any longer.. in summary .. Curtis delivering a defective unit, that I paid In full, but cannot use, was a big disappointment .. Curtis not caring is Definitely NOT a way to treat a customer, this whole experience was disappointing and very uncomfortable. I would NEVER buy or recommend buying a unit from Him or Spa King Again. . For $1,500 more I could have bought a brand new Spa elsewhere.. With all brand new equipment .. brand new filter.. and a real honest warranty.. I would not spend all this time writing this narrative if what Im saying is not all perfectly accurate and true. Hope you find this lengthy evaluation informative, Good luck to all in your spa purchasing.

Ch
Review №72

Love our spa! Experience and Jason’s customer service was great! Definitely recommend!

Me
Review №73

Great experience and selection. Debbie was very helpful and pleasant to work with. I’ll be recommending the Spa King to all of my friends.

Do
Review №74

My husband and I recently purchased a new therapy hot tub from The Spa King. I have to say it was one of the most pleasant purchasing experiences we have had in a long time! Jim was extremely knowledgeable and listened to everything we needed in a hot tub. We both have back and neck issues and Jim made sure he only showed us tubs that would be both enjoyable and therapeutic. He was not a pushy salesperson and did not try to over-sell us a tub that wouldnt be beneficial to us. Jims customer service and follow up with us has been phenomenal. He has gone out of his way to make sure that we are 100% satisfied with our investment. He has been pleasant every time Ive called to ask any questions- his customer service has been above and beyond! I would highly recommend to everyone to go see Jim if they are in need of a hot tub for either therapeutic reasons or just for the shear enjoyment! This has been an investment that will be around for many years to come!

Ra
Review №75

Jason was such a pleasure to work with. He went above and beyond to get us what we need. I highly recommend going to him and purchasing from Spa King.

li
Review №76

Tech was curious, knowledgeable, and honest. He is a five star employee!!! Unfortunately the companies prices are high. That is my only complaint.

St
Review №77

Bought a spa from Jason at Spa Kings, no hassle and no games. Very straight forward when it came to price,quality,service. Delivered in 2 days and got it set up. Jason came out to the house to check on everything and made sure it was operating correctly. Very Happy with my experience and my spa!Thanks Again.

rd
Review №78

A+++ on the spa, customer service and professionalism. We purchased a spa from Curt at Spa King in Oakland Park/Ft. Lauderdale after doing quite a lot of research. Huge inventory!Curt was extremely knowledgeable, professional and and helpful during the entire process. No pressure at all.  He answered all our questions and responded immediately to calls and texts.  From selection, to delivery, to set up and post install follow up, the entire team was exceptional. Great product, great service!I highly recommend The Spa King!Thank you so much!!!

Fl
Review №79

Im very pleased with my purchase from Spa King. Curt is very communicative, always on top of things, and I have to add he is PATIENT AND KNOWLEDGEABLE. He not only made finding the right spa easy, but he also offered financing options and reffered and organized for delivery and installation. Weve had our spa for about a week now, enjoying it to the fullest in this hot Florida weather. The only downside is the steps that came with our swim spa are standard (which I was aware of from headstart) so if you are looking to buy a swimspa, better to order or build higher steps right away. This will make getting in and out more pleasant

Ra
Review №80

Great experience from beginning to end! Going into buying a spa, my fiance and I knew nothing. Curt at Spa King took the time to educate us on what to look for when buying a spa. He was honest and described the good and bad to each model/type and brand. After purchasing the spa we chose, the shipping from the warehouse to Spa Kings location was even faster than we anticipated and the delivery was quick and easy! Curt communicated with us throughout the whole process and answered all our questions. We love our new spa inside and out! We recommend Spa King to anyone looking to purchase a spa!

wi
Review №81

Thank you Spa King !Jason was very knowledgeable and helpful getting my wife and I the right spa. Also installation crew was very professional and fast. Overall a great experience Thanks Jason

Ma
Review №82

Great company, reliable service! We use this company on all of our rental properties. Once we get some more properties will definitely be back to buy some more certified preowned spas.You guys rock!

Ca
Review №83

We went to Spa King on a recommendation and we were not disappointed. The really knowledgeable Curt answered all our questions which helped us make a good decision. Having come to buy a preowned tub we decided to buy a new one because he gave us a great deal and great service. Low overheads mean meant he could offer us lower prices than other companies..

Er
Review №84

After doing some research in different hot tub dealers we decided to purchase our very first tub from the Spa King. There are many reasons why we went with this company.1. Jason.........he was amazing to deal with and very knowledgeable about all products he carried. We had a budget that we needed to stay on and he helped us pick out a very nice tub with added features that kept right within our budget. Not at ANY point did we feel pressured or required to make a decision the day we walked into his showroom. Jason answered all questions and explained benefits each company offers.2. PRICING!!!! We are first time owners and only spend half the year at home as we both travel for work. We knew going into this that we were not investing in a long term daily use hot tub. This would be something we start out with and if we decided we want more features then at least we didn’t take a loan out to make the purchase.3. TIMING- we were somewhat in a hurry to buy our hot tub as I said before we are hardly ever home and we have a window of time to be able to enjoy so we wanted to have it delivered right away. Also, I have a broken leg and water rehab is the best. They were able to have it delivered and installed in TWO DAYS!!4. WARRANTY- not only does our tub come with a manufactures lifetime warranty on the tub and plumbing. The Spa King also has their own warranty where they guarantee maintenance issues and all plumbing and electrical. They have a maintenance man on call that will come out next day to figure out and repair any issues.After we went to other shops that tried to talk us out of our purchase and one store even KICKED US OUT because we would not do a deal that day!😡 We knew that The Spa King was the way to go. No fuss no pressure and no need to wait 3-4 weeks before we received our tub. I would suggest friends and family to this business!!THANK YOU THE SPA KING!!!💕

To
Review №85

Eric the Service Technician was very professional and attentive. Great communicator and got the job done!!! He had to come out multiple times and did not give up until he fixed our issues. Highly recommend Eric for services, hes he man!!!

Ni
Review №86

We were recommended to The Spa King from friends of ours. The inventory The Spa King has available on hand is amazing, I have never seen so many spas, even at home shows. Jim Gandy helped us decide on a Premium Leisure LE630 based on our needs and this spa is awesome. From the first time we called until after the spa was delivered Jim was amazing. He made us feel like family and continues to call to make sure we are enjoying the spa. We definitely recommend talking to Jim, you will be happy you did!

Ma
Review №87

Curt was just fantastic and helped us through the process from A to Z, even coming to our home on his day off to confirm the placement we had in mind for the new spa would work. As a result, we are enjoying a top of the line spa at a fraction of the cost elsewhere and couldnt be happier with our purchase. We highly recommend The Spa King!

Al
Review №88

We knew nothing about hut tubs when we decided to look into buying one. We first solicited information online from a couple of companies. We also visited the showroom of a one hut tub manufacturer, but we were not totally sold, because of the high price and the limited number of tubs that we could see on the floor. We then decided to visit The Spa King on a Sunday, and we were amazed at the large number of hot tubs that they had on the floor. Curt was wonderful. He took his time to show us many different tubs, new and used, and explained to us the the difference among them. The whole time, there was no pressure to sell, but the effort to find the hut tub that would best fit our needs and desires. We picked our tub, put a deposit, and Curt held it for us for a month while we did some renovation work to make space for our beautiful hut tub. We took delivery of the tub, and Curt came to see us at our home to explain everything we needed to know to operate and and maintain it.Needless to say, we are delighted with our new hut tub. Curt was very nice, accommodating and very easy to deal with. The guy knows his stuff!

Do
Review №89

Curtis at The Spa King is excellent. He helped me evaluate options and saved me A TON of money – so much money that I bought from him not only the spa for my Florida house but also the spa for my house in Tennessee. Crazy but true. It was cheaper for me to buy a spa from Curtis and have delivered to Tennessee than to buy anywhere else up there. And the service is outstanding---hes response and solves any issues with no hassle. I gave the Spa King my highest endorsement.

Jo
Review №90

Jason at The Spa King made everything go smoothly. He followed up before, during, and after set up. He was very professional, respectful, and knowledgeable about spa products. He assisted in obtaining tax-free status. Very responsive to my text messages. It turned out that our electrical system couldnt handle the spa. Jason recommended a terrific electrician who solved the problem at a good price. Excellent service and experience all around.

Ju
Review №91

Curtis at SpaKing was amazing. Educated on what’s the best spa that will last near salt water. He was always willing to help throughout the process. Thank you SpaKing. We love our new tub.

Da
Review №92

Spa King was great.. Tech Eric was very nice n helpful.. Did a great job getting my tub up n running even better than before.. Thxs so much.. Definitely will recommendThxs againDawn

Sk
Review №93

The WORSE in customer serviceWe drove to thier place to set up appointmentWas handed a card and told appointments are only made by email. Thought thats wierd but OKMade the correspondence set up a appointment made it VERY clear could not have appointment after 1p. They said no problem it would be eairly in the day and the tech would call before ge arrives. Time goes by and 20 minutes to 1p guess who calls to say they are on thier way. NOPE not gonna happen we told you NOT AFTER 1. They apologize reset the appointment for the next day GUESS WHO NEVER CALLS we contact to make a 3ed appointment for TODAY. The shop closes at 4 GUESS WHO HAS STILL NOT CALLED TO BE HERE FOR THE MORNING APPOINTMENTRun away. Run away fast. They are the most unreliable spa people in south FloridaAnd yes because they only communicate by email I have all the emails as proof that they set up appointments and never show

Ri
Review №94

I had been shopping for a spa for couple of months and was not sure what I wanted. I met a very professional sales person named Curtis. He took the time to really help me understand and made me feel comfortable with my decisions and purchase. I am now enjoying my spa thanks to him! I would 100% recommend them to all my friends and family.

ge
Review №95

We had never owned a spa before and decided to check out a few places, we finally went to SPa King, Jason helped us understand the difference between Jacuzzi spas swim spas and was very much an asset to as he helped us throughout the whole entire project and make sure it worked correctly and made everything the whole task very simple thank you Jason for your help

Sa
Review №96

Spa King is the place you want to go when looking for a hot tub. Amazing prices and great selection. Jason was extremely knowledgeable and helpful.

Ma
Review №97

My man Jason hooked it up again second time I bought from these guys quick fast response great service excellent pricingVery professional delivery crew as well

Ma
Review №98

*EXCEPTIONAL BUYING EXPERIENCE* If you are looking for a hot tub, whether it be new or used, you need to go to The Spa King. Loads of inventory, knowledgeable salespeople, and prices you wont believe. After finding out what I wanted, Curt went to work to make it happen and didnt stop until we had the perfect spa for the perfect deal. They really know their business inside and out and will not sell you junk. Quick delivery, service after the sale, these guys do it all. I highly recommend The Spa King if you are looking for a tub. You wont be disappointed !!

La
Review №99

We purchased our hot tub from The Spa King about two months ago after a long period of searching elsewhere. By far, The Spa King offered the best price and customer service. Our experience was exceptional from the onset. Curt was a wealth of information with helping us select the best spa to suit our needs. We had a few questions after the spa was delivered and Curt was always available by text or phone call to answer our questions. We highly recommend this company to our family and friends. The spa we purchased is awesome and were very happy with our decision!

To
Review №100

Would just like the thank Jason and company for making my life more comfortable since I brought my Spa, its everything you said it would be and more. Also thanks for your great service when ever I called with questions.

Information
59 Photos
100 Comments
4.9 Rating
  • Address:4511 NE 5th Terrace, Fort Lauderdale, FL 33334, United States
  • Site:https://aqualivingstores.com
  • Phone:(954) 320-6022
Categories
  • Hot tub store
  • Sauna store
  • Spa
Working hours
  • Monday:10AM–5PM
  • Tuesday:10AM–5PM
  • Wednesday:10AM–5PM
  • Thursday:10AM–5PM
  • Friday:10AM–5PM
  • Saturday:11AM–4PM
  • Sunday:1–4PM
Service options
  • Kerbside pickup:Yes
  • Delivery:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
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