user
Gunther Mazda
1800 S State Rd 7, Fort Lauderdale, FL 33317, United States
Appearance
Gunther Mazda
Comments
Su
Review №1

Jodi is the reason I bought another Mazda. She’s easy to talk to and very knowledgeable. However, I’m always irritated when it takes FIVE hours to finish the business. An hour, at the most,was choosing and driving vehicle. But we sat SO long…..hungry and almost decidingto forget the entire purchase. By the time Jodi showed me all the instructions, I couldn’t absorb anything! I have to say that I purchased two leases at Rick Case and it was in/out. There has to be an easier process!!

Rh
Review №2

I remember Gunther for years as a landmark and and one of the first places my mom bought a car. I was confident of good service buy wary because...life. Marius was eager to please and found just what I asked for. Even when I had mechical problems after the sale he was quick yo ensure it was taken care of the next morning. I would recommend Marius for your next buying experience. In fact tell him Rhonda sent you. 😉

Ma
Review №3

Teri and the entire staff of Gunther Mazdas service department are fantastic. They are all so friendly and customer service focused. The facility is great for waiting, whether youre needing to work in their business center or just relax. Thanks, Teri for a great experience!

Ju
Review №4

I went into the Service Dept. at Gunther Mazda for my 3 month oil change. I was greeted promptly and went into the waiting area which had a large TV showing puppy training videos and a complimentary coffee bar & bottled water. After about 45 minutes I received a text message with a real time video of the Service Technician showing me the wear on my tires, & all the undercarriage parts as well as the new filter. My car was washed and returned clean. Very cool! My Service Advisor is Teri and shes the best since Amos worked there. Thank you Gunther!

Al
Review №5

This is a service review.I made an appointment to have my touchscreen replaced under warranty. I was informed when I made the appointment that it would be done while I waited. When I got there, Teri was the service manager who was assigned to me. We went over what needed to be done and she gave me an estimate of the time it would take to get the work done.I brought my work laptop and got some work done. The car was finished sooner than estimated, including an unexpected car wash.I know corporate Mazda is upping their game. They should be proud to have Gunther as one of their dealership. Overall, it was a pleasant experience and I was impressed by the personalized customer service.

An
Review №6

Gunther Mazda continues to impress me. I had my car serviced recently and everyone there was fantastic and helpful. I would like to especially commend Derrick for his help and dedication. He kept me posted on every step along the way and was very personable with my family and I. He called me and informed me of updates and left me messages if I missed his call. Really appreciate customer service like this. I can’t recommend Gunther Mazda enough!

El
Review №7

Very impressed with the service I received from Anthony Huerta. He took his time to teach me some of the tricks my CX30 does.I tell everyone this car does everything but fly or float. Love my Mazda!

Da
Review №8

I must admit buying a car is stressful, but the team at Mazda made me very comfortable for the entire process. From the beginning Oliver set me up and went over every detail of my new Mazda 3 and explained all of the cool features. He presented himself in a positive, professional manor. Great customer service! Thank you!

Ma
Review №9

On the whole a pleasant experience. We were greeted at the door by a salesman, Nick A, who asked what we wanted. He told us what was in inventory that mostly matched our needs. To cut a long story short, by end of day we bought a car. Price negotiations were tough but always politely handled. Nick helped us through all the paperwork and even drove us to our car rental return so we could drive home in our new car. . We are excited by our new purchase.

Ri
Review №10

I do not look forward to car buying, as most people. But, it’s something that has to be done from time to time. With that said, the crew at Gunther Mazda made my CX9 lease trade in and new purchase about as painless as possible. They were fair with the pricing, their lease service perks and ding/dent protection are a plus. They have a nice new showroom with a coffee bar and comfortable seating as well. If I stay with Mazda after this lease, I will definitely come back to Gunther.

An
Review №11

Nelson was great. My wait time was very reasonable for what I had to have done (rear brakes) waiting room was comfortable very nice to provide coffee, water and WiFi I was able to work while I waited. I feel I got a good value fue my money

Ja
Review №12

After having been to 2 dealerships prior to walking in, I was blown away by the professionalism and truly notable service I received from Oliver. He was never once pushy whatsoever, he worked hard to get me the best deal possible in these times all the time with a smile and a very friendly, professional attitude. He knew the vehicles inside and out, answered all my questions and even came in on his day off to finalize with me. I will definitely be coming here when it’s time to renew and will be happy to work with Oliver again.

Ma
Review №13

My name is Manuel orellana and I leased a car on 10/25/21. John was the sales person who I dealt with, he was extremely professional and easy going. I didn’t feel pressure while he was showing me different vehicles, and he made the experience enjoyable. I would definitely recommend anyone who goes to Gunther Mazda in Fort Lauderdale, to go and see John. Trust me you will be pleased!!!

Ma
Review №14

Anthony was the agent, he was very polite, helpful and especially knowledgable about my car(cx5 2021) he took less than a minute to remedy my clock losing time. I had asked twice before and no one bothered or attempted to solve the problem. I will always request him. Thank you.

La
Review №15

Loved the video they sent showing what needs to be done to the car so no bs. Also helped when explaining to the hubby what needs to be done. They gave recommendations but no pressure to do those recommended and of course the must dos (like new tires cause of how bad mine were) Definitely will go back. Oh and took my car at my appointed time and reasonable time to look over the car and my concerns

Da
Review №16

First time using Gunther Mazda my advisor, Anthony, was extremely helpful in answering all my questions... a fair price for a oil change and tire rotation, they finished up 10 minutes ahead of estimated wait time... Ill definitely be back🍀

Le
Review №17

Dealership will not return calls, emails or messages. Its been days with no return calls. I had to get rid of my car which was new due to the incompetence of service department and lack of customer service. Seems they just dont care. I was a loyal client. I bought 2 cars from these guys. Ive had 5 Mazdas. My first car was a Mazda. if you are buying a car they are quick to respond...but if you have issue its a different story.

Ma
Review №18

My experience with Gunther Service has always been good. Anthony, my advisor, is always friendly and keeps me posted throughout my stay. The waiting area is clean and well stocked with water and your choice of hot beverages.Thanks Gunther Mazda. Always worth coming back!!!

Ro
Review №19

The best service I’ve ever received! From the moment you drive in there is someone to help you. They’re very kind and attentive at this location. Not just one employee, but everyone. The one that most stood out to me was Derrick Walker. Knowledgeable, helpful, cared about my concerns, didn’t make me wait for an answer, and super cool guy! Really great experience! Thank you.

Ja
Review №20

Great service! Service Mgr Mike is always so welcoming and makes sure all your needs are met. I have always bought Mazda cars because I always felt they were honest.

Mi
Review №21

Awesome people and experience! Very fast and none of my time was wasted. Jodi Weisfeld has leased and sold 3 cars to us and each time the experience was great! She is great with customers and very accommodating. Definitely will go back for any vehicle needs. Thank you!! 100% recommend.

De
Review №22

Could have been 5 stars, but I was told my car was going to be ready in 2 hours, but it was 4 instead. Ron tried to be helpful.

Ju
Review №23

They always do a great job. Teri is so friendly and helpful. I look forward to seeing her every 6 months for my regular service!

Jo
Review №24

I just purchased my Mazda a few months ago and I was very impressed with the service I received when I brought it in for my oil change and tire rotation.

Er
Review №25

I am so happy with my experience at Gunther Mazda! I brought in my Mazda3 hatchback for its 24 month service and worked with Teri. I had a few concerns about squeaking brakes and wasn’t sure if anything needed replacing (pads or otherwise). She was honest, upfront, and clearly addressed my concerns and questions. The service technician working on my car, Jesse, took a video of my car on the lift and took the time to show me my brake pads, tires, and rotors and explain the condition of each. Just like Teri, he was upfront and clearly addressed my questions. Not to mention, I received a text with a link video so I could watch it as I waited for my car - I love this new feature!! When my car was returned to me it drove wonderfully - the squeaks were gone, and they were were so kind to clean up my brakes and relubricate them. It didn’t need any of the work or replacing I thought it would and they were honest about it not being necessary. It was such a positive experience and everyone who helped me went above and beyond. Very glad I purchased my car here - thank you! :)

Fa
Review №26

Excellent customer service excellent building excellent staff Anthony was great everyone from the woman who greeted me from pulling in to the young man who came to alert me that my vehicle is ready The facility is awesome the staff is very knowledgeable cant thank Anthony enough for saving me hundreds of dollars I used to take my car to Mazda of North Miami where they would treat me horribly and they were serviced to car horribly they overcharged me for services and they were trying to get some more money out of me Anthony advised me that what they were charging me was actually something my car did not need My car was built to not need those certain things Im not going to go into detail but this place is great and I recommend everyone go there.!!

Is
Review №27

RUN far away from this dealership. I have been experiencing issues with my battery and I scheduled a diagnostic test for my car at 10AM on 10/4. Nelson was the service advisor given to me and told me I would receive updates on the status of my vehicle. After 4 hours of my car being there with no update, I call the service desk and of course to no avail. I call again two hours later and find out Nelson had already left for the day and that the status of my car was unknown, keep in mind HOURS have gone by. In the end I paid $100 for the technician to tell me not to leave chargers plugged into my outlets because it drains the battery. No parasitic draw test was ever performed because there was “not enough time” are you kidding me?? This is a sorry pathetic excuse of a business with horrible incompetent employees. I will never be returning and I will shy everyone I know away from this Mazda.Update: 10/5. I called the Mazda service desk to try to find a resolution. I was directed to Anthony. I spoke to him about my car and the issues I faced the day prior. Anthony said he would get back to me and of course, NEVER heard from him again. A few days later, I attempted to reach out to the service manager with no answer. Lousy service advisors all around.

La
Review №28

Derek is a good people personality Im 68 & have been around treat him good Lawrencwalker

Sh
Review №29

My husband has been buying Mazda vehicles from Jodi at Gunther Mazda for years. She makes buying a car a pleasure—no pressure and goes the extra mile to get you a good deal. This is the first time I bought a Mazda, traded in my old car. I have never traded in a car before so didn’t know if it would be worth it, but I got a wonderful price for my old car and love my new CX-5. We love dealing with the people at this dealership. Terry & Mike at the service center are great as well when my husband has brought his Mazda in for scheduled maintenance. Don’t hesitate to buy a car from Jodi—she’s amazing!

Ka
Review №30

Today I was with Stockton, he was great. The process to buy the car was easy and fast. Stockton was very kind and friendly. If you want to get a good deal and to enjoy the process of buying a car I recommend you to go with Stockton 110%.

S.
Review №31

I had a wonderful experience and would highly recommend using Gunther Mazda for your car services.They have amazing customer service. I got there at 8:45 my appointment time and was greeted courteously and immediately. I left and later received a text my car was ready 2 hours later. I picked up my car again courteously greeted immediately and directed to where I needed to go for pickup. The places was not super crowded and chaotic so I really loved that. Plus they staff are Superb with their customers

ks
Review №32

Very satisfied with my recent purchase of my Mazda CX30.My salesman was Mr. Nik Cani, who very professionally guided me through the sales process. He was very friendly and did not resort to any pressure tactics that I have experienced in the past at other dealerships. I would recommend to my friends to visit Gunther Mazda and to ask for Mr. Cani.Sincerely, Kevin Sweet

Ce
Review №33

I love it, the truth with my family is Mazda, I personally already have 6 cars bought here, I always have the best deal for the lease with Gunther Mazda, Mike the sales Manager is the guy to ask for...

Ra
Review №34

I came in for a 20K service and work with Anthony Huerta, who I’ve cultivated a relationship with as my Mazda Service Rep, in the numerous years as a Mazda owner. It’s ALWAYS a pleasure dealing with the Mazda “family” and I absolutely LOVE the beautiful new showroom and waiting area.keep up the GREAT job!!!

Ho
Review №35

First time at Service Dept. From the lady that installs the interior protection when you arrive to the entire staff as the Service Desk, all were warm, friendly and well organized. I was promised car back in 1.5 hours and received it in less than an hour. Customer comfort area was immaculate, comfortable and well stocked. Every interaction that I have had at this dealership from purchase to service has been a pleasure. Thanks to Gunther and especially my service person, Ron Shultz!

He
Review №36

My experience with Jim Collins was extremely delightful. He goes above an beyond to make you feel welcomed and comfortable, during the process of purchasing your vehicle. He is the reason for me and my family on returning and doing business at Gunther Mazda.

Jo
Review №37

UPDATE*** I spoke with Terry from the service center and she was able to assist me with my vehicle. Its refreshing to have genuinely people that cares about the client with great customer service. Kudos to management.... Terry changed my perception of dealership services center. Keep it up Terry!!!

St
Review №38

Classy dealership. John was exceptionally helpful. Set up the apps, gave a quick tutorial on the car tech, and treated us with honor and respect. Sure, there was a bit of car sales stereotype strategy. But thats their job, right? We love the car and the experience was good. Sorry you missed your early night off, John 😆

Pe
Review №39

Gunther Mazda is exemplary! My oil change was completed before I was even finished perusing the stunning new Mazda models. They gave my car a quick wash too. Everyone was extremely friendly and enthusiastic. I felt like I was in a community of Mazda lovers. I’ll be back for all my service and definitely my next Mazda. Thanks to Nelson and the rest of the Gunther Mazda team!

Ja
Review №40

My daughter went in for her complimentary service on her Mazda, her appointment was at 9:15 and had to wait 30 minutes before the took her car. At that time she was told she needed her tires rotated ( which had been done the day prior as she needed a new tire) she informed the woman in service that she did not need. After leaving the car there for 3 hours we returned to pick up the car, they indeed rotated the tires and then wanted to charge her for it. I refused it and the woman said no problem we will put the tires back in the original position, it will take 15 minutes. we then were waiting for another half hour. The attitude of the lady was definitely not pleasant as well. Needless to say they will not service her car again at Gunther 🤨

Il
Review №41

Best car buying experience I’ve ever had! Not only they gave me a great deal, but made the whole process fun, welcoming, friendly, and exciting. I will definitely come back to buy from them other Mazdas again! Thank you Nickson and Mike for helping me to make a great decision. I appreciate everything you did for me

Ma
Review №42

Gunther came through once again! My family and I have leased and purchased several vehicles from Jim Collins and Tony burba over the years, and have always been treated like family and they have always given us amazing deals! This time I was able get out of my current lease early and into a new carbon edition cx9!It was easy with no haggling and games that salesman are notorious for. Thanks again Jim and Tony!

Iv
Review №43

Anthony from Gunther Mazda is truly the absolute best! Been going to him fir years and he’s treated my car, my wife’s and mothers cars as if they were his own, ALWAYS ASK FOR ANTHONY! He’s worth the wait :)

Ed
Review №44

My wife and I went to Gunther Mazda because we have leased several vehicles with them. Our experience as always, was great. Both Ozzie and Nick were fantastic. We left with the vehicle we wanted at the price we were looking for. In the past, we have referred family and friends and they have come out extremely satisfied. We will continue referring people and definitely go back once our lease is up. Thank you Ozzie! Nick, you were also great!

Ja
Review №45

Mr Jim was the best! He took the time to listen to my concerns and needs with purchasing a vehicle. He assisted me from beginning to end and I’m excited about my new car purchase. Great dealership.

An
Review №46

Its my second time taking my Mazda 3 to Gunther Mazda service. I was able to make the appointment online at night before and to choose the time that best fit my schedule for the next day. I arrived 5 mints before and was immediately greeted and taken care of. Anthony was very attentive, knowledgeable and caring. They also keep wonderful communication through email and text message. They did all the service needed and returned my car clean and washed before the schedule delivered time. As always, I am very satisfied and happy when taking my car to Gunther Mazda.

Bo
Review №47

I had great experience choosing the right car for myself. Jim and Tony were extremely helpful, caring and professional. I recommend Gunter Mazda to everyone that is looking for no stress car buying experience.

Ja
Review №48

I lease a 2019 Mazda 3. All went well. Oil change and recall issues. None which were a big deal. Waiting Lounge offers hot drinks and water at no charge. USA TODAY AS WELL. NO MASKS NEEDED. THANK YOU GUNTHER.The best part was NO charge. Part of what I receive with my 3 year lease.

Xi
Review №49

Excellent customer service as always! This was our 3rd time buying a car from Jodi. Always to attentive to our requests, giving us updates during the process, every time the process goes out as smoothly as posible. It’s a pleasure talking to her to the point that you don’t feel you’re dealing with a salesperson!We love Jodi and we love Gunther Mazda!

Ca
Review №50

Gunther Mazda sales and service are simply the best! They are fair, friendly, organized, and go out of your way to make sure your satisfied and comfortable. I use Jodi for my leases. I use Terry for service. Recommend 💯!

Gi
Review №51

The most pleasant car shopping experience we’ve ever had. Quick, efficient, no games. Jim was excellent to work with.

Ka
Review №52

Great place. Friendly crew. Everyone acknowledges you and asks if you need help and they’re happy to direct you to where you need to go/what you need to do. My service tech, Teri, is amazing. She’s warm and friendly and really knowledgeable. She really took such good care of me and made me feel like a valued customer. Highly recommend Gunther Mazda service and Teri, most of all!

Fa
Review №53

My husband and myself have been part of the Mazda family for over 12yrs. We absolutely love not only the amazing customer service from our sales man Jim Collins, to our service advisor Teri and the rest of the staff that are truly spectacular. They truly go above and beyond to work with you at all levels. I love my CX5, I believe is one of the best crossover SUV out there; even the basic model truly comes with a good package that holds it’s value. My husband has the Mazda6 and he loves it. Again the amount of things it comes with and drives amazingly for the cost it’s truly a great value. We love being a ZoomZoom family. I always recommend them to anyone. Thank you for continued care and keeping every model to truly get the best for your money.

Ro
Review №54

Gunther Mazda is a dealership that is very pleasant. I have now purchased two cars from this place. The sales reps are great, showing no pressure. I particularly appreciate the helpfulness of Willie with whom I have worked as I purchased both cars. Helpful with no pressure.The Service department is wonderful. Clean, helpful, efficient. I am sure all service writers are very good, but I have always had great service from Ron.I could not be happier with Gunther and when necessary I expect I will go there for my next car.

Mi
Review №55

This was a very smooth process from start to finish.. quick and painless — Ossie and Saif at Gunther Mazda made the process easy. I would highly recommend Gunther Mazda to friends and family. Was happy to make a deal with them and would definitely consider them again in the future.

Ra
Review №56

This was the first time we visited Gunther Motors in Ft. Lauderdale and it was a very nice facility with very fine people. We were attended by Oshe Andrew who was very courteous and attentive to our requirements. He found the car we wanted, took us for a test ride, and went through all our options for purchase. He made us a good deal, took us to the Finance Office for signatures, and handed us the keys. The whole process took about a couple of hours, and was a very pleasant experience.

Do
Review №57

Great experience! Jim Collins did an outstanding job. From the time we arrived until we drove home, everything was informative and enjoyable. The contract and financial details were clearly explained and the process was very efficient. All those who worked with us are to be highly commended. We very much appreciate the excellent service.

An
Review №58

My husband has had a very good relationship with Ivan the salesman. He was very friendly, knowledgeable, prompt. The place is clean, and the service is great. I love my car and the financing options are great!

Lo
Review №59

Bobby Fanucci, the internet salesman was extremely honest, upfront and gave us exact numbers on our lease. We were pleasantly surprised at the dealers transparency. At the time of signing there were no surprises. The transaction was smooth and swiftly.

an
Review №60

Quickest car buying experience of my life. Our salesman Nick was amazing and extremely helpful. Thats why this is our 5th Mazda lease. Great service. Thanks Nick.

Ja
Review №61

Anthony, my service adviser could not have been more helpful and accommodating. The man in the parts department was also very helpful, he even carried my part out to my car. They made an otherwise stressful situation enjoyable. Thank you !!

ET
Review №62

This dealership is very professional...never have an issue with anything

Ta
Review №63

In over 15 years of having my car serviced at Gunther, I have never had a complaint. Mike Y. continues to ensure excellent service for customers, and Teri G. Is the BEST service advisor. Theyve always treated me like family. Keep up the great work!

Em
Review №64

First time at this dealership and it was a great experience altogether. From the moment I pulled in I was greeted by a lovely young lady who took all my information.Then I was attended by Ron at the service department whom I gave all my concerns to.He explained everything and because my car was taking longer than expected, I was given a loaner so that I could go to work.My car had to stay overnight and I kept the loaner for the day.Everything was great when I went to pick up my car and so far everything is working properly. Ive been to other Mazda dealerships, but these guys went beyond. Very glad I did.

Pa
Review №65

We, unintentionally, arrived about 20 minutes before close after spending all afternoon/evening at different dealerships, several which didnt give us the time of day. At Gunther, we were greeted immediately by Oliver, who was very friendly. He answered all of our questions, took us for a test drive, didnt try to sell us any snake oil, and brought out a couple of models for us to make a decision on. All of this well after closing. We drove home in a new CX9. Big props and thanks to Oliver for staying late and making this process enjoyable.

Ad
Review №66

Excellent service. All maintenance procedures are explained beforehand and any recommended services are up front. All charges are also disclosed upfront. Any available discounts are also applied. My service advisor is Terri. She is prompt and reliable. Over the past 10 years as a customer there, I’ve never had any problems with the quality of their work. I’ve never had to bring the car back because something wasn’t done properly.

ju
Review №67

Staff was very polite and helpful! I didn’t have an appointment to service my car but still got in and out in less than two hours. Fast and good service!!

Be
Review №68

Provide Mazda sales and service departments provide outstanding customer service. I will definitely keep buying/leasing cars from John Curtois, he is the best!

Ge
Review №69

I had a great experience with the service of my CX-5. My service advisor, Teri, was awesome and everything was handled quick and efficiently. I was even provided a video of the service that was done to the vehicle!

Mi
Review №70

My cx5 has a faulty infotainment center, as do a lot of other Mazda car owners. I brought the car in and was told that it’s a known problem. Then they told me that Mazda won’t do anything to take care of this issue. Shame on them. I love my car but when it’s time to get a new one, I’m not sure if I’ll be staying with Mazda.

Ja
Review №71

The Service Manager and Anthony took a very bad weekend experience with my new 2021 Mazda CX-5 and Mazda Roadside Assistance and turned it around. They took accountability to deliver superior service and although the issues I experienced were outside the scope of their control, they made every effort to help me find resolution and ensure issues were documented with those who could control and improve poor experiences I had over the weekend with Mazda Roadside Assistance.My vehicle has been checked and I feel satisfied at this time with the level of detail and resolution they provided. Thank you!

Li
Review №72

Always great service. Their waiting area is great because I can keep working while I wait. WiFi Desk phone charging under A/C. Plus Friendly service!

Gl
Review №73

When schedule your service appointment, be sure to choose Teri, she personable, knowledgeable and always makes sure its a smooth experience every time I go👍

Tr
Review №74

Tanisha (sp?) is a rock star! My daughter was lost while driving to her service appt and Tenisha called her for me and stayed on the phone until she was sure of where she was. THAT is customer service. Anthony was great too. Great communication and the car was ready on time.

De
Review №75

I received a call from Bobby after answering one of his many emails. I told him what I was looking for he told me he would check the inventory in the area and get back to me. Bobby called me back and said no luck, but there was a truck coming and he would check that too. The next call was telling me they in fact have what I’m looking for and I got there’s as fast as I could.Upon my arrival I was met by Cruz and was pleasantly surprised that in fact my new car was there and so began the process straight forward process about my trade my down payment and purchase process. I signed the paperwork and drove out a few hours later in the most lovely Mazda at least in my opinion. If you are looking for a car go see Cruz or call up Bobby there are deals to be made.

Ha
Review №76

Ron in Mazda service was great! Polite, professional, efficient!

Ro
Review №77

Best sales experience Ive EVER had in leasing a car. Im 73 and lease a new car every 3 years. Oliver was great. He LISTENED to what my needs were, didnt waste his time or mine. Just showed one car that fit my needs and we filled out the paperwork. I look forward to working with Oliver again!Robert

La
Review №78

Went in for an oil change and tire rotation, also had a mystery issue as the check engine light had come on. The staff is helpful and up front with pricing. To diagnose why the check engine light came on it cost $140, thankfully that amount goes toward a repair if they find something. Apparently my car needed a software update and my very sensitive check engine light came on. 🙃 I did have to leave my car overnight and make a 2nd trip to get a loaner (grateful for the loaner.)

Ro
Review №79

My experience with the service department at Gunther Mazda was first class. My wait time was minimal and comfortable. Teri in service and Mark the mechanic were friendly, professional, knowledgeable and courteous.

PA
Review №80

I want to express my gratitude to the people in Gunther Motors. Great service and professional commitment with the costumers. Special thanks to Cruz Santana. Great work!!!!

Sh
Review №81

The Service Rep Ron was very nice, friendly and very detailing about what was going on with my vehicle. He kept me updated on everything and explained the problem and the prices as well I was very happy with him, Ron is my new service guy.

Je
Review №82

Yes! yes! definitely come here for your services..first time here and didnt wait too long...their system of customer service works for them.. everyone is pleasant... Nelson was my service rep...absolutely the sweetest... Omg I wish I had ask her name... sweet friendly older woman who greets you when you first come into the area for servicing... It was hot yet she was still enthusiastic about being there. She too, was very sweet. please find a better way to accommodate her especially in temperatures like this given to the uniform she wears.. Gunther waiting area was nice clean spacious and convenient. Very accommodating. Oh yea awesome way of connecting to customers with the texting and update videos about your vehicle...Anyw

Se
Review №83

Good, knowledgeable people. No pressure but fallowing with positive manners, achieving a agreeable result.

Ke
Review №84

The routine service was performed and the video from the mechanic was great.Would’ve been much more satisfied if the car wash had been more thorough.

Ma
Review №85

From the moment I walked into this dealership, I knew that I was in good hands. My salesman, Nick Ahmad, was attentive to what I was looking for and helped to put me in a car that met my taste and budget. I couldn’t be more satisfied with my choice and will definitely be going back again for future vehicles.

Ma
Review №86

Always excellent customer service and quality maintenance . You are given expectations regarding wait time that are usually met. All the service crew are very friendly and professional . The manager Mike is always available and helpful .

Ju
Review №87

Always a great experience! I love Gunther Mazda! Ask for sales associate Nick Ahmad. I’ve been going to him for years and he ALWAYS delivers. Really listens and no pressure. ....accommodating and goes above and beyond! Highly recommend!

Er
Review №88

Always a pleasant experience ! Teri is the best. She’s so friendly and helpful .

Gi
Review №89

I had great customer service at Gunther Mazda, thanks Jim for making this experience so easy! I love my new CX5. Thankyou again! 👍🏼

Ja
Review №90

The staff are always so nice and helpful. It is hard for me to trust car mechanics because I clearly know nothing about cars and in the past, they have tried to trick me into paying more for things I don’t really need. I can fully trust Mazda mechanics to take care of things for me!

Be
Review №91

Salesman Jim was amazing and got us out with a brand new car in hours! The entire dealership is amazing with a great crew. This dealership must be your first stop before buying a car.

Ya
Review №92

Great customer service. Derrick as always is the best, professional and attentive

La
Review №93

I love everyone at Gunther! From service to collision everyone is friendly and helpful! Theyre stuck with me and my Mazda forever!

St
Review №94

Great experience with Jim at Mazda. It’s the second time dealing with him and the whole process is smooth. I’m extremely satisfied with Gunther Mazda and highly recommend Jim as your sales associate.

Ai
Review №95

My first time servicing my car. Fast, very comfortable waiting area. Love the coffee. My representative Derick exceeded my expectations. Fast and simple. Thank you

Vi
Review №96

We had an excellent experience at Gunther Mazda. It was much better than expected. We were treated with professionalism, courtesy and fairness. Our salesman, Oliver, was great to deal with. Highly recommend!

Da
Review №97

Overall I was very pleased with the service that I received while shopping for my first car. The dealer that assisted me was John and he was very helpful with getting me the car that I wanted. He even gave me a tutorial on how to use some of the technology in the car. The dealership was clean and they even offered lunch (sandwiches) and water. I would go to this dealership again and would recommend it to anyone looking for a car.

Ju
Review №98

I was very happy with my salesperson Willie Loszynski. All and all leasing our new car wasA very pleasant experience.

Le
Review №99

I have been taking my car for service to Gunther Mazda in Fort Lauderdale, and Ron Stultz is always my advisor there. He is courteous and knowledgeable. He inspires confidence. Thanks, Ron, for your expertise over the years. Lee Williams

Vi
Review №100

I drive from Kendall just to get my car serviced here at Guther Mazda ! The staff is beyond friendly and knowledgeable. It’s quite refreshing going to an establishment where people enjoy being at work ! Years of service here, have not one complaint ! If you request a rental during service period they have always put you in one … they have shuttle service .. there newly renovated facility is outstanding. This time I didn’t make an appointment and it was a teacher planning day meaning I was WELL AWARE I WAS IN FOR A WAIT. which actually being that they have “office spaces”designed and super fast wifi available for there guests, I was able to work while I waited and time flew right on bye ! Huge shout out to Ron and Teri ! In service ! Always great ! Honestly everyone is super welcoming and wonderful ! Kudos to the Service Director/ Manager! Im a strong believer to have a successful work flow it starts at the top and has to trickle on down.. Meaning keep your employees happy and that energy flows on to the customers ! Thanks for all you do !

Information
100 Photos
100 Comments
4.5 Rating
  • Address:1800 S State Rd 7, Fort Lauderdale, FL 33317, United States
  • Site:https://gunthermazda.com/?utm_source=google&utm_medium=organic&utm_campaign=google_my_business
  • Phone:+1 954-420-6565
Categories
  • Auto parts store
  • Mazda dealer
  • Auto repair shop
  • Used car dealer
Working hours
  • Monday:12–6PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:10AM–7PM
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations