Amazing service, my girlfriend and I brought her car over because we noticed the engine check light on this past Sunday. As soon as we walked in we were greeted by a young lady named Rose. She instructed us on how to utilize a diagnostics devices that we plugged into my girl’s car. I went back into the store and Steve (I think that’s his name) was able to print out a diagnostics report showing me exactly what prompted the check engine light. And if the service couldn’t get any better, my girlfriend wanted to check out some of the products there and I believe the store manager, (introduced himself as Mr. Marcus) assisted us by showcasing all the various products that would work for her exact make and model! Nonetheless, I can truly say I’ve never been shown so much attention like this before and even though this isn’t my local AutoZone, I’ll definitely be back!
I just stopped by the store a few minutes ago. I needed brake pads for my Ford transit connect xlt. Lou helped me. He took the time to explain my options and any other parts I might need. He was a huge help. AutoZone has a great employee in Lou. I really appreciate his assistance.
Really great customer service and attentiveness. Nathalie was a huge help and very kind! Will definitely be returning to this Auto Zone
Marcus is definitely a good guy! I just moved here from Denver and was having problems with my battery. He took the time to check it out, and even changed it out because I didnt know how to. I was also given some advice on other concerns with my car. I would definitely recommend this autozone! Thanks Marcus for making a bad situation good.
Nathalie was knowledgeable, and considerate.Definitely will be coming back. !
I LOVE this location and the employees who work here! They had both parts I needed in stock without having to order them to the store, and Stev was able to install them for me right there with no troubles at all. Super friendly and helpful crew!
Nat was extremely helpful and knowledgeable. I came in yesterday, and I. Was. Frantic. She immediately noticed I was stressed out about my car and helped me find my part quickly. She is awesome and I will definitely be coming back!!
The A/C was out on our rentalCar, so we came to autozone to get a recharge. Andrew was very helpful, he saw us struggling to figure it out and came out to assist us. He was extremely kind and patient and made sure we were taken care of before going back inside. Thanks Andrew! Our trip got off to a great start thanks to you!
Kevin and Marcus were super helpful and helped me to find the issue with the car. I cant recommend them enough.
Very help and quick! Josh did amazing.
I came here for a minor battery issue, I felt so comfortable I asked a question regard my wheel bearings they, came looked gave advice we even laughed a little, the information I got really bettered my whole understanding of vehicles. Even if I have to drive 20 miles Im going to visit this AutoZones star team which where Kevin, Nat and Marcus or Marvin if I recall correctly. Great experience I would recommend.
Out of everyone in the store that tried to assist me in ordering my part for my car … Natalie was the most helpful and should be promoted in running the store. Thank you for your patience and knowledge, went above and beyond to help resolve the issue.
I almost never leave reviews, but Marcus, the associate who assisted me went above and beyond. He was very knowledgeable and made my visit extremely pleasant. I found a closer Auto parts store, but the service I received made this the only store I’ll ever visit
I AM USING THIS LOCATION TO ALL MY TRUCKS PARTS NEEDS, MARCUS HINES ONE OF THERE EMPLOYES ARE SIMPLY AMAZING !!! ALWAYS POLITE ALWAYS INFORMATIVE AND GO ABOVE AND BEYOND TO HELP TAKING HIS TIME THIS GUYS ARE REALLY AMAZING AND BRING A LOT OF RESPECT TO THIS BRUNCH, THANK YOU MARCUS SEE YOU NEXT TIME
Lou and rod provided great customer service! They were very knowledgeable on the products I needed for my car. Thank you again 😉
I’ve been to many Autozones over the years but this one is the best. Rose was absolutely amazing with all the help. I will be back and I will be asking for her again
Jermey was very knowledgeable and friendly. It’s nice to go somewhere where people go above and beyond. Keep up the great work will definitely be back again.
Went to AutoZone not knowing which part I needed. Kevin was patient through the whole experience. Definitely coming again
Kevin handled my business excellently. I will be back.
Kevin H. was amazing with helping me get windshield wipers for my wifes car, his knowledge off the top was great and his customer service was very good.... that man needs a raise 👍🏿👍🏿👍🏿
Rose Marie has very good customer service skills, commutative,friendly and was very helpful for the parts i was looking for so far she’s the best employee at auto zone hands down .
Super friendly staff. A gentleman named Marcus was very helpful and courteous.
A huge thank you to Marcus for changing out my wiper blades! Everyone was extremely helpful and friendly- especially Marcus! Great customer service
Natalie from AutoZone was incredibly helpful also informative so I understood every step of the way. One of the best in the business!
This Autozone staff was the best Ive experienced in a long time. They were very professional and prompt to taking care of my needs. Very knowledgeable and efficient. I wont go anywhere else. Kudos to the staff!
Only location I will go to now staff is always super helpful, Marcus installed my Battery for me, he’s very knowledgeable 👍🏽
Rosemarie is there best employee to have working there shes very professional and very knowledgeable about her job, not to mention extremely helpful.. thank you AutoZone for a great experience, Marlon!
One of the best auto zone out here!! Best customer service they were sooo pacient with me and actually are willing to help ! Specially this tall handsome guy I believe his name was Zane he helped me out with my car and thanks to him my car is running back again !! Highly recommend
Nathalie was extremely helpful and knowledgeable!! As well as the rest of the staff. Everyone is always extremely friendly and willing to help with whatever I need. The store didn’t have exactly what I was looking for but Nathalie took the time and was patient with me and helped me find a solution!! Thank you thank you!!! Give her a bonus would ya!!! :)
Nathalie was SUPER helpful over the phone, and even more so when I went in to get the new Marine/RV battery - I couldnt lift it (heavy) and she was awesome - got the old one out the trunk, put the new one in - super helpful and friendly - THIS IS WHY WE SHOP AT AUTOZONE!!! Best customer service, GREAT prices, helpful staff - THANK YOU AUTOZONE!!!! and Thank you Nathalie!
Rosemarie and George very helpful customer service representatives. Very pleasant experience and pleased with the service and help they provided
I went to the AutoZone (located at 3151 Griffin Rd 33312) today because my car needed a new battery. I was helped by John who not only checked my old battery, but he also went out of his way to unmount it and replace it with the new one and new terminals. He was extremely helpful and did all the work for me. Amazing costumer service!
Kevin, parts Mgr was absolutely wonderful!! Great customer service! Greeted me when I entered the store, stopped what he was doing to help me and then went WAY ABOVE and showed me where the power steering fluid went AND came outside to assist a damsel in distress!! BIG SHOUT OUT TO KEVIN! YOU ROCK!! I’ll come back every time I need something for one of my two trucks!!
Shout out to Josh for helping me with my battery!
She knows her parts and is very helpful around the store. Anything u need nat got u
Friday and Kay were life savers!!! Thank you for helping my with my battery. State Rd 84 AutoZone is the best!🙏🏽🔋Also thanks to the Store Manager aka Parts Specialist for pulling my battery out of the sky.😁
Thanks to Josh for helping me put in my wiper blades.
Clean and well stocked store. Andrew helped me select wiper blades for my vehicle and installed them for me at no additional charge. Super pleasant experience at store #5173. Thank you guys so much.
Nathalie was so great and helped me get exactly what I needed. Super nice and knowledgeable
Very good location. Nathalie was extremely helpful. Answered all my questions and more.
I bought some equipment to strap my bike to the top of my car today since I’m in a rush to move out, and Kayla kindly came out to my car and secured my bike for me, I didn’t have to do anything! Will miss this store!
Man guys at is autos zone they know what thh ty Sy talking about and quick as .... in and out thank you for help me out I be back for more stuff
The manager/sales person who personally assisted me was Fernando Ortiz. He was engaging and exuded caring about helping me with my difficult car battery replacement situation.He helped to guide me with an excellent sense of reassurance that allowed me to comfortably purchase the best products for my situation — and he also came up with some outstanding solutions for the future maintenance of my battery life and functionIn addition, he provided rapid installation and further assisted me with the additional courtesies of some minor repair needs that he had noticed.In summary, after this interaction, you have a new and, going forward, loyal customer of AutoZone at 905 W State Rd 84 in Ft Lauderdale FL. Please send the team there my warmest regards and appreciation.
I didnt get the ladys name who helped me today but, she was great! It was raining & my windshield wiper (passenger side) flew off, she helped me in picking one out & placed it on my car. Thank you!
Lou was great. Needed a battery for my car and he was quick, helpful, and professional. I really appreciate his help.
Got my alternator with all smiles n great service.....makes you feel more like a neighbour than a cash customer......helped me with my alternator, explain to me the core charges, etc and even gave me a lil discount.......life saver in an already rough time. Fernando was great. Very helpful
Wray was very professional and really wanted to make sure that I got what I needed. Very patient while I mad my decision on which battery to purchase for my car and quickly installed it for me without me even asking. One reason I like autozone is the top quality service that the employees have.
The Associate Josh helped my replace the battery on my car. It only took him 10 minutes. Very reliable service! Thanks!!
Fernando was very helpful. He asked, without prompting, if I needed help installing a bulb.Took him less than 2 minutes, but much appreciated!
Natalie helped me over the phone and Rosemarie helped when I came in for new power steering pump. Thank you ladies! Wonderful
Excellent!! Thank you Joshua!! It was a excellent employee . Good and fast job changing the car batery, kind and respectful and very clear in his comunicación.
Kevin was exceptional with the whole experience. Great success job well done...
Kevin H is AMAZING!!! I have used AutoZone for years and have always had super service. But Kevin was above and beyond- he helped me change a very difficult battery ( well mostly he did it but he gave me credit for helping) and had a great sense of humor ! I was back on the road in no time. Great guy, great organization!!
I thought I would need to replace my battery but Lou was able to charge my battery for me with no problem. He saved me some coins, greatly appreciate it!! Lou is awesome!!!
Major kudos to Kevin H who worked with me in a fairly challenging issue. His professionalism and friendly style made the experience first rate. Grateful for his willingness to go above and beyond for me. Great customer service. Thank you Kevin!
Rod came out put my battery in for me no questions ask fast service despite the heat he still came and helped me
Went into this store and received above and beyond service from an employee named Wray! He truly not just surprised me with his willingness and assistance, but reassured me that this this is the Auto Zone I will stop at for any future needs. Thank you Wray! And the AC is working great!
Jose was one of the best auto and electronics help I have ever met in south Florida. He went well and beyond to help me to set up my Bluetooth. Very kind and helpful. I recommend Jose to anyone for an excellent job.
I was in the store today to get wiper blades for my daughter and Kevin H was great! He was friendly and helpful and knowledgeable about the products there. He even put the wipers on for us! 5 stars Kevin!
Great service. No mask BS. HAD WHAT I NEEDED!! MY new parts store.
Lou was very helpful. He even offered to help me to carry the battery to the car. Very polite as well. Thank you Lou!
I had a great experience there today having a battery tested, purchased, and a new one put in. Kevin H. was the person who did this for me. He was helpful knowledgeable congenial and friendly. Thank you very much for the great service.
Kevin makes the store (place ) for me! He is honest, helpful-meaning he is willing to go out of his way to be helpful.Hes knowledgeable.and a great conversationlist. What does that convey to me and others, that he listens and truly cares. Today I was in total crisis. My 🔋 battery stalled, windshield wipers werent working, fluids were low; and I had unknown hours of the toughest start and stop 🚗 driving to do! I had an appointment at 12:30. For my second Covid vaccine at 12:30 p.m. AS it turned out an 8 minute ride from my house to my destination took me from 11:30 am to 5:30 p.m and then proved unsuccessful. Four cars from my reaching my GOAL of getting my second vaccine, the gates were closed by the gatekeepers! To be fair there was severe weather in the area and had it progressed it could have been very dangerous to everyone on the ground. My takeaway- I couldnt have survived today without the knowledge and skills of Kevin.A true attribute to Auto Zone!
On my way home today I helped a friend. After that, I was so upset that it was dark and the temp on my vehicle registered quasi way to hot. I did turn my vehicle off hoping I could get to a gas station. But for the Grace of God, I saw a Bridgestone Tire Sign; which also happened to be a AutoZone Store. I stood there until this nice man came over and inquired as to why I was waiting for someone. To be honest, I feel horrible because he was so helpful and I did not ask his name. I offered to pay but he would not accept any payment. This gentlemans honor restores my hope and faith in humanity.
George was great as were the ladies inside. Thanks for all the help!
They have great customer service, Fernands. Help me out the whole time with no problem and made sure I got what I was looking for
Pick up some wipers the attendant Wray came out assisted very friendly was very pleased with the service,that’s why I go to auto zone for all my automobile parts.
He gave excellent service, helped me with my window wipers and also purchasing hubcaps
Wow great experience with Rosemarie and NathalieExtremely helpful and informative..
Had a situation with a warranty battery out of warranty after replacement 3 months which happened on a Sunday Nathalie was very professional went above and beyond expectations and handled my situation if she handles her customers halfway the way she treated me SHE NEEDS A RAISE and much recognition
The experiment was Excellent! My battery was completely dead & from the purchasing through the installation Joshua Lopez kept a very professional attitude and was very knowledgeable! I will definitely recommend this location to all my friends &Family 😃 keep up the good work!!!!!
Great service!! Andrew DM saved the day AGAIN!!!. He drove 60 miles round trip to bring me a part to service my customer at 7pm. Autozone gets my business..
Great Places i want to get some brakes for my car and fridae help me find the right one she was very understanding and recommended a couple brands to check out and i went with duralast gold she also said i should check out my rotors and i need new rotors as well and i left knowing that i got some good customer service will most definitely coming back
Excellent store. Wonderful staff and clean environment Lou was a great help
Gianni just replaced the Battery in my 2016 Hyundai Sonata - he could not have been more professional, or personable. The entire process from beginning to end was remarkably fast. REALLY FAST! I discovered on line that AutoZone not only sells batteries at the best price that I was able to find, but they also install them! Everyone at this location was very friendly and knowledgeable. This AutoZone will now be my go to auto parts store! Thanks again Gianni for excellent customer service and for going above and beyond. It was a pleasure doing business with you, and although I hope the need does not arise, should I need anything for my car, Ill be headed back to this location!
Big thanks to Fernando S., and Josh for helping us with our situation & going an extra mile!
I was accompanied by an outstanding employee named Brittany i believe. She helped me the entire time i was there and she was very nice and patient with me. I will be shopping at this location again.I don’t usually leave reviews but I really felt like everyone should know how wonderful she is.
Great service. Kevin thanks for assisting me so quickly.
Great Energy coming from this store. All the employees were courteous and helpful. Beautiful store. The cleanest Ive been too! Well done!
One of the employees, Brittany, was super nice and cared so much for our experience there. She stuck by us to make sure we had everything we needed and was so detailed in explaining anything. Her energy was contagious and honestly just made my day. : )
Wonderful experience. Melissa was very knowledgeable and friendly with us. She gave us all of our options, especially with our budget. We will definitely return if we have any further car problems/questions.
Nathalie was excellent!! She went above and beyond to help us diagnose a problem, and was very knowledgeable.
Very clean. Fast work. Grate
My experience was great Lou is very knowledgeable and polite.
Kevin H. was helpful and quick with swapping out my old battery that was running at 69% with a new one. I was in and out within my lunch hour and with time to spare. Next time I need auto parts, Ill be coming here. I recommend you do the same.
The man at the register and Joshua were excellent, thank you. They helped me with a cabin air filter.
Great store! Had the wrong parts and Lou helped me figure out the right part! Took his time and put in effort to get my issue resolved!
Wray was curtious fast and knowledgeable
Wray did a really great job with my very old wiper blade replacement. He went above and beyond as it began to rain 👍
On Sunday, driving home from work my car began to shake violently. I have ZERO experience or knowledge about cars or how they operate to even bean to guess what was wrong with my car. Like anyone else, I began to Google the closet auto store and I arrived to AutoZone.Now I am freaking out because I wasnt prepared to pay the insane amount of money it would cost to fix what ever was wrong with my vehicle.I walk inside the autozone and an associate named Fernando greeted me and asked what could he help me with today. So like any other young guy that has absolutely no idea what to say, I began to babble Evey single detail about my car shaking. Where I was when it happened and everything else that I could think of. Fernando provided me with a hand held system that could relay to him what was wrong with my car. After about 10mins of trying to find where to plug in the machine, he walked out and point to where I needed to plug in the machineWe walked back into the store and he old me exactly what was needed to fix my car. And it didnt even stop there. This man WALKED ME THROUGH WHAT TO DO. HOW TO DO IT AND PROVIDED THE TOOLS I NEEDED TO DO THE JOB!When I was finished, he walked ba k outside and said did it work? I was so hyped about doing the work I didnt even turn the car on LOL.And sure enough the car turned on. No more shaking and I couldnt thank this man enough. He saved me god knows how much money at a mechanic shop. God knows how much time and some serious embarrassment.The very least I could do was write this review!!!!Thank you for your help. Everyone wouldnt have done what this man did. So he deserved this review !!!
Kevin Hohn was a very kind and respectful employee at this AutoZone location. Didn’t feel worried about my bad battery, he took care of me every step of the way. He presented all my options and assisted in a timely fashion. All my stress was gone instantly. Thanks, Kevin! Great service!
Stopped by today and Kevin was super nice sweet and helpful ! Customer service on point !!!! Very personable aswell! Ask for Kevin for sure !
Fernando store 5173 is very helpful with a great attitude and doing research to help customers.
Went into the store, and I have to say, its is one of the cleanest Autozones I have ever walked into. The cashier Josh helped me test my battery without hesitation. Overall its a great store! 10/10 would recommend!
Rose was very nice and helpful.
This man Fernando is the man. Amazing salesman, he could’ve sold me the whole store if he wanted to
Kevin H. went the extra mile to find Shell T4 15W 40Computer said it was in stock but they could nit find it.... He got on the ladder & found 4 2.5 gal. Cans for me.... Thanks Kevin....!
Stopped by this autozone and the customer service that Brittany gave was exquisite ... I was recognized as a walked in and thanked as i left i will definitely be coming back
Brandon at state road 84 was a gentleman and offered to put in the windshield wiper fluid I purchased! He is a mechanic and took the time to answer all my questions regarding a hitch for my car. As a person who doesn’t know about cars I appreciate his helpfulness!!