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Badcock Home Furniture & More of Plantation
3821 W Broward Blvd, Fort Lauderdale, FL 33312, United States
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Badcock Home Furniture & More of Plantation
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Mi
Review №1

Great place to buy furniture. Got 2 dresser drawers at a good price and good quality.

Ch
Review №2

Ive went to this location twice in one week. I wad never greeted or assisted by anyone in the store. The first time I went, everyone was just gossiping and never acknowledged me. I walked out after fifteen minutes. So a week later I decided to go again, same results. My next visit was at Ashley Furniture. Acknowledged as soon as I walked in. Great customer service!

Ju
Review №3

People including Asst Manager had no clue how to help us and did not go out of the way one bit to try. Have recliner that I bought in SC and had maintenance on it. It broke so we Called insurance co to replace and was told they could not do it and gave us some stupid instructions on what we needed to do. Called insurance company when we left and said they were wrong. People unpleasant and asst Manager seemed to be a total dope. I like Badcock but avoid this one. It is also in terrible area.

De
Review №4

Bought a 3 year warranty. Noticed a small puncture 13 months after owning my couch. Called and made a warranty claim, but because they don’t offer the furniture anymore, they can’t help me. Can only offer me 50% of what I paid for it, and they take my old furniture. Big scam!

NE
Review №5

Ms. Gloria is the best salesperson and I would recommend her to everyone. She is well knowledgeable of her product, patient, and always get the job done.

Je
Review №6

I found Badcock Furniture in Plantation from a Google search and I am so happy I did. I needed modern affordable furniture for my new house and this was exactly the store I was looking for. Not only did they have a great selection but the prices were much better than what I saw at City Furniture, Ashley Furniture or Rooms To Go. I purchased a nice dining room table and a modern recliner that doesnt look like a recliner. They were asking about double the price at some of these other furniture stores. The customer service was fantastic and I will be a long time customer of Badcock Home Furniture and More.

Im
Review №7

MS. GLORIA IS AWESOME...SHE IS VERY PROFESSIONAL, KNOWS HER JOB VERY WELL AND KNOWS JUST WHAT THE CUSTOMER IS LOOKING FOR. SHE MADE MY EXPERIENCE SO MUCH EASIER, AND PROCESS WAS QUICK. THANK YOU❤

Ta
Review №8

Okay so look i went into badcock in plantation looking for a dresser and mirror to match my bed. I had a dresser in mind already by looking on the website so when me and my mom entered the store no one greeted us i walked around looking for a dresser this nice young lady by the name of Gloria said hello how are you i will be with a in moment after im done with my customer here i said hello ok no problem. I continued looking around for the dresser that i seen on the website as she was still dealing with the customer. Once she was done she approached me and asked how can she help me i asked her about the summit dresser and mirror that i seen online and wanted to know if they had it she pointed me in the direction and told me she will follow up with me after she finish the previous customer she was dealing with i said ok once i seen the dresser i was soooo Disappointed because the color wasnt even close to the color bed i have in m room already that i also purchased from them a year ago. Anyways i was still browsing around and i came across another dresser that i thought would have look perfect for the bed i have so i was determined to get that dresser so she came back and ask me about the dresser i initially ask about and i told her no i didnt match my bed that i already have so i told her i wanted this dresser that i was standing by she said ok let go check to see if we have any more. So we proceeded to walk to the computer and i was explaining to her how frustrating it is getting funiture or bedroom set separately the bed i purchsed a year ago was discontinued and sadly the entire set was too so i had a hard time finding a dresser that was similar to the color and style of the bed that i have. Anyways Ms. Gloria asked me what type of bed was it so i describe it to the best of my abilities she looked up my order and said oh yes i know exactly what bed you are speaking about. She went on to say oh no maam that dresser u choose is different that wont be a match i said r u sure because i just knew it was the right color she explained to me the difference then she showed me a dress that was similar it was a lil more expensive althought i was a little hesitant bout it but i liked it she was told me to trust her it will match. So i purchased the dresser and mirror and it was delivered today 04/14/2021 and can i tell u im sooo excited that she recommended that dresser because it was/is a perfect match. I usually dont write reviews but i had to for this becaus HER customer service skills was outstanding once again out of all the workers that was there she was the only one who greeted me and was willinging to assist. Thank you Ms.Gloria if you ever go to badcock in plantation area broward and 441 please request her she was awesome

Ve
Review №9

We went into this location on Saturday and purchased a sofa, the very next day we returned to purchase a fireplace with a stereo system attached, a laptop and Beats headphones. The fireplace was amazing in the store and sold us immediately!! After purchasing a brand new system, we brought it home the same day and were very excited to connect it and play our music. Unfortunately, after hearing the floor model in the store, the experience with our system was subpar. We set it up correctly according to the directions, there was a lot of static along with the music when it was turned on and the static noise continued even when it was not in use. It was not at all the quality that we anticipated. In contacting the store location, we were informed of the store policy on electronics, which is us having to contact the manufacturer to get assistance. Bob, the store manager, did his very best to help as much as he possibly could while still following protocol. He contacted his corporate office on our behalf!!! When Bob called me back, he said that corporate told him to contact their Electronics Department and have a representative come to troubleshoot the problem. Bob said it may be 1-3 days before they were able to do that. I received a call from the Electronics Department within the hour and they had a representative it to my home within 2 hours!!!! I am grateful for the Customer Service that we received from Bob and the staff at Badcock Plantation!!!! We will be repeat customers FOR SURE!!!! Thanks Bob!!!!

D'
Review №10

My associate Gloria was more than willing. She had the required knowledge and years of experience and made my shopping experience more than worth it. I am happy with my purchase and will definitely recommend.

K.
Review №11

The best part about the delivery service was that it was prompt and I did not have to remain in my house waiting for arrival of my new appliance. As for the hook up, etc this makes the second time that something I purchased was quickly unpacked and left for me to assemble.

Ca
Review №12

Very helpful polite and knowledgeable

Do
Review №13

Went in to look for a TV stand and get a living room set for my home. Spoke with Juan and he gave me the best service you could ask for. He really made the service worth doing. Thank ing him for the kindness that he showed unto me along with the delivery guys they were very respectful when they came to deliver my furniture.

Ma
Review №14

Excellent customer service. Juan is my go-to person and is always very helpful and provides good guidance. This is my 3rd time buying from this store and always very happy and smooth transaction. Thank you!

Ch
Review №15

I bought furniture 2 months ago and have been promised my dresser and damages upon delivery would be fixed and still get no returned calls nor anyone responding to my emails. But they sure to take there payments out like clock work. I have called for days n days......nobody responds or ever picks up the phone, I have waited up to 80 mins for someone to answer n nothing. Shop elsewhere, it’s been a headache from day 1.

Rh
Review №16

Just got my bedroom set delivered today everything is just awesome so far. Very pleased with the service I have received from the day I called to set my appointment, to going to the store until today when my items where delivered. All were professional and their customer service deserve a 10 star 💖.

Di
Review №17

Service is always credible from staffs at the store to delivery personnel...Love the Ontime delivery and love the notification you get about delivery time and date has soon has you left the store.

To
Review №18

Review has been updated...Nice stuff at reasonable prices. I have been looking at used furniture on offer up. Im not seeing a big price difference between what people are asking for pre-owned. I got a nice tall dresser made of dark wood for 299.00Update. The dresser is the most fragile piece of furniture Ive ever known in my life. Every time I touch it it gets a scratch or a dent or something. Extremely flimsy. Drawers do not open very far. By the way I dont have kids its just me... this is the kind of dresser you would put in a spare bedroom where nobody ever goes in.Im reasonably satisfied with the sectional couch but its always sliding apart and I always have to adjust it. I reach my hand around the back of it occasionally and get stabbed by a staple sticking out of the back. Overall happier with the couch then the dresser should never have been made.

Sh
Review №19

I purchased ALL my furniture from this location. Ms. Gloria has impeccable customer service skills. She is very friendly and efficient. 5✴

Is
Review №20

The rep was very polite and knowledgeable. The delivery guys did a great job.

st
Review №21

So, i purchased a bedroom set which was scheduled to be delievered May 15. The night before the delivery, i got a call from the warehouse saying that part of my bedroom set isnt in stock and they wont be having anymore. Mind you, i paid for the item two weeks prior. The next day i went to the store and had conversations with the manager who was extremely rude, unapologetic, and insensitive to my needs. He made me feel as if the it was my fault. I was introduced to another bedroom set which was a little more expensive, but they say it would take another two weeks for me to get it. Anyways i went ahead and purchased that one, a few days before the scheduled delivery, they called saying the shipment will be delayed for another week. I finally got the set today. I called the co-operate office and made complaint about my experience as well as the unprofessional conduct of that store manager, but as we know it, thats gonna fall on deaf ears. The salesman Juan was a very helpful and nice. Overall, the treatment and experience that i garnered was extremely poor especially by that manager. My sisters shopped at Badcock in West Palm Beach, and she vowed its the last.

Mp
Review №22

A+ very helpful people. Definitely will recommend to family. I will definitely be back when I get my own place.

An
Review №23

Gloria help me and my wife she was very knowledgeable and helpful will shop again. Store 3821 W Broward Blvd Fort Lauderdale, Florida 33312

Do
Review №24

The workers in Plantation very professional, courteous. I bought furniture from them twice and each time they called days after to check if everything was good. The last time I went I bought another furniture but had to cancel the order the following day, they dealt with it very nicely, cancelled the order & processed my check to be sent to me in a couple days. No problems whatever. Its a pleasure shopping. Would definitely recommend.

Al
Review №25

STAY AWAY! They are crooks and dont know how to provide fair customer service. DO NOT PURCHASE THE WARRANTY! I got a stain on my sofa which should have been covered under the warranty. So when I called customer service they didnt send someone until 6 days after! Now they are being sleazy and say that its not covered because its accumulated stains/damage over time. They said I should have reported right away, which I did. I will never recommened or purchase from this company again.

La
Review №26

They have nice merchandise for most any price range. The staff was courteous. I like that they acknowledged me but didnt hover over me as I browsed.

PA
Review №27

I have been coming to Badcock in Plantation Fl. for years. Great prices. Great staff especially Gloria. Excellent quality of furniture. I have bought 5 living room sets. 1 king size bedroom set. I dinning room set. And 55” TV.Great low monthly payments.

Eb
Review №28

Good customer service, swift and accurate purchase delivery and installation.

Ka
Review №29

Wonderful

Ja
Review №30

This is my job.

Ro
Review №31

Great customer service, friendly staff and the furniture are of good quality

An
Review №32

Good place if you want furniture. If your low on cash, they also have in-house financing.

Lo
Review №33

I went to the store on 441 and Broward Boulevard what a PlayStation for my son that came with the game and two days later the game did not work I call back by cock and theyre telling me they dont want to see any kind of electronics I would have been appreciate it if I would have was told before I bought the machine. So what Im assuming since the sales guy said there is no warranty on any Electronics you buying a lemon youre stuck with it thats not a very nice way to sell your stuff

nk
Review №34

Nice clean friendly service

ch
Review №35

It very friendly store

Ka
Review №36

I think I was charged too much money for what I got Furniture these days its not meant to last its cheap everything looks the same when you really like something and you want it to last you cant get it you have to buy old

Li
Review №37

I weht there 2 fine a radio but thay didnt have what I wanted

Jo
Review №38

Ms. Gloria, is the reason Ive returned to this location. Today Ivan became another reason. Their customer service was/is SUPERB! THANKS

Ji
Review №39

Couch and recliner both turned green after one single year. Learned a valuable lesson: you get what you pay for, shop somewhere else!

Gr
Review №40

Good customer service, Franklin the salesman was very helpful!

YO
Review №41

Great service, nice furniture but price wise it could be better

to
Review №42

Was in and out in 20 minutes with my dinette set. Granted I was a return customer but the service was excellent

K
Review №43

PLEASE DONT BUY ONE PIECE OF THIS GARBAGE FURNITURE!!!! I purchased a living room recliner set. 3 of the 4 recliners have broken. I also purchased at the same time 3 bedroom sets 2 of the headboards have broken off and the frame is falling a part. This would be remedied if they actually held up theur word and fixed the furniture but they usually have some excuse why they cant.Not to mention the rude customer service. Look else where I would buy here ever again. Not even if THEY GAVE IT TO ME FOR FREE

Ja
Review №44

Highly recommend this place for all your furniture and accessories for your home!

Ch
Review №45

Very displeased with the quality of furniture. If a defective product occurs, own it and make good on warranties that you manipulate customers to purchase. I will never deal with company ever again.

B
Review №46

Delivery date scheduled. Delivery never showed up. Delivery fee was refunded though.

M
Review №47

My Uncle purchased a bed, some lady who worked there told him they would deliver at 10.a.m. They showed up after 8am to deliver when they called to say they were at the house with the bed my Uncle asked them if they could wait a few minutes he was just 10 mins away, they did not wait, yet they want to charge an extra $35.00 for a fee. Called the office to complain they did not care. This is clearly not a good company so glad my Uncle got his refund and was able to buy his bed at a better place, better price and great customer service some things BABCOCK could learn from. BABCOCK YOU SUCK!!!!!

Am
Review №48

Where to start I wish I can give ZERO stars??. SMH we didnt even have the furniture for a month before the arm rest sunk in on oneside of both couches, so cheap material. We had insurance I dont know why badcock have third party insurance they are horrible and their customer service is ridiculous. They came & took the couches to be fixed😒 upon the movers bringing the couches back we check the armrest & guess what??? They sunk in again & another part broke off while the workers was putting the couch back together 🤦. The workers called the store to let them know whats going on and we spoke to the manager it was a lot of back & forth and they accused us of intentionally breaking the couch smh remind yall the workers was there. Just know we returned all the furniture and will NEVER DEAL WITH THIS LOCATION OR BADCOCK AGAIN. Back to rooms to go🤷

Re
Review №49

Online are a lot of options but just few at store. Excellent costume service. I couldnt find what I was looking for

Li
Review №50

Way better than Aarons or Rent a Center ❤

To
Review №51

Great place for good affordable furniture! Good experience, large selection.

Mi
Review №52

This is where I started my credit history. Hogh school lamp lol but, I made my 6 payments of $15 and never looked back. Lots of choices and always something new.

De
Review №53

You will get furniture no matter your credit but quality is not good.

Mi
Review №54

There furniture are neural, didnt like the colors and way too expensive for their quality merchandise .

Yo
Review №55

The worst place to buy furniture

Na
Review №56

They have some nice looking furnitures and the price was right too!

Vi
Review №57

The people there are very nice people

Sh
Review №58

Worst place to by your things from they dont. Care bout nobody but making money 💰 evil ass people

N
Review №59

Bob the manager provided awesome customer service.

Sh
Review №60

Mrs.Goria was my sale lady. She was very nice and helpful.👏👌

He
Review №61

Ms. Gloria! Great customer service!

As
Review №62

Place sucks furniture fails apart bad quality people are rude desperate for money cheapest place to buy furniture .

Ri
Review №63

Friendly staff and budget minded items. Recommended.

Bo
Review №64

Very disappointed in the store. Prices are a little on the high side, selection is low. Clearance items are overpriced.

er
Review №65

Decent place... mid level furniture

kr
Review №66

Terrible Custumer service over the phone ...they wont give any clear details about their return policy ..they sound like crooks and liars ..avoid this place

Do
Review №67

Very bad experience,customer service rude and unprofessional.wont warranty their low quality overpriced stuff.installation workers have no idea what they are doing.

Se
Review №68

Friendly staff and great pricing.

CO
Review №69

Excellent customer service!!

St
Review №70

Convenient, comfortable furnitures...

Re
Review №71

Excellent Service.

Vi
Review №72

Horrible customer service! Will not buy from there again! Rude sale reps, delivery people and even managers! Smh!

Ƨt
Review №73

Sebastian was very helpful

Ro
Review №74

Ms Jones is the bomb

Is
Review №75

Great deals on furniture

ma
Review №76

Very good stuffs

Cl
Review №77

Organized, decorative displays, professional staff.

Je
Review №78

Too expensive unfortunately

Om
Review №79

Never gave me a chance to finance

Ar
Review №80

Nice furniture

AN
Review №81

Poor customer service

Al
Review №82

Nice stuff

Sa
Review №83

Okay service

Bi
Review №84

Affordability and style

Br
Review №85

Cool

Br
Review №86

Expensive

Id
Review №87

It was my first time going to this furniture store, and personally it was a very pleasant experience, I liked some of the furniture there, and especially the attention that a young man named Alex gave us. 👍😁.

Vi
Review №88

Very excellent the attention of Mr. Juan Carlos I recommend him a lot, he helps you in everything he can. The articles are very beautiful and of good quality

El
Review №89

If only I could give 10 stars I would not but its amazing woaw

Mi
Review №90

Very satisfied with the attention received by Mr. Juan Carlos. Thank you

Al
Review №91

Excellent quality furniture sales

Information
63 Photos
91 Comments
4 Rating
  • Address:3821 W Broward Blvd, Fort Lauderdale, FL 33312, United States
  • Site:https://badcocksfl.com/plantation
  • Phone:+1 954-791-8400
Categories
  • Appliance store
  • Furniture store
  • Electronics store
  • Mattress store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:12–6PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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