So happy with my experience at this place. I was looking for a new king bed and Dennis was beyond helpful. He was super patient with my indecisiveness, and he found me a bed to help with my back pain and kept me within my budget. The delivery guys were above and beyond. I’m in love with my new adjustable frame and mattress. Thank you so much!
We have been a customer of the Sleep Store in Fort Collins for many years. When we were looking for an articulating bed, the only store in town with that type was the Sleep Store. The product was well priced, delivered according to plan, and has served us well.We returned for a replacement mattress for the bed a year or so ago and were pleased that the salesperson found the exact type of mattress we wanted. It was painless. Again, the product was well priced!Recently, our adjustable bed broke and a hard-to-find part was needed. The professionals at the Sleep store were tenacious about finding the replacement part and kept us in the loop during the search process.Why would anyone work with another store! They have the expertise to guide you to the right products and to provide impeccable service to earn and keep your business.
This was a nice little store with a very helpful salesman. We went looking for bed frames and we were shown the back area where the discounted stuff was. A nice variety of things, a little expensive but thats the norm when it comes to bedroom furnishings.
Absolutely the very best experience! John and Dennis bent over backwards to help us with an emergency situation, and they handled us with compassion and grace. And kudos to Israel for his help in scheduling and installation. They will go the extra mile for you. I would highly recommend them to anyone looking for a new bed.
What a great experience and Dennis was so knowledgeable and help us pick the right bed for our aches and pains. I thought I knew what I wanted but I was way off. I listen to him and tried other mattresses to find the exact one. I would never guessed in a million years that I would have picked the we got but I’m so wrong. I love our bed! Plus the the delivery guys were outstanding! These young men were polite courteous and in and out! Great place to buy your next mattress for the right price! Thank you Dennis!
Quality mattresses and huge inventory. Service is good and the delivery guys are attentive to placing your new items carefully in your home. Just choose from existing inventory. So many choices. Long time locally owned business. Great reviews from repeat buyers. That says it all.
The owner helped us pick out a bed today. We are two college kids on a low budget, and he spent lots of time helping us find the perfect mattress. We looked at other stores but his was by far our favorite. He had a good selection, and beds for any budget. I was very satisfied with the service, the bed, and the price. I would highly recommend purchasing a mattress here.
My son and I went here to get him a bed for his first apartment after college. The owner was so helpful to us and helped us find the perfect bed. He also got us a great deal so we were able to upgrade to a better mattress. They delivered the bed right on time for his move-in date. Loved the great service here! My son is very happy with his bed.
I love shopping for beds and accessories at the Sleep Store. Awesome customer service in the store. There showroom of beds and furniture is so awesome. The dilivery guys were so professional. They assembled and set-up my beds and furniture very fast. I just had to give them both a tip. Thanks Sleep Store for my comfortable beds and accessories.
Can’t say enough good things about this store. They’re very helpful as well as fair in helping find the bed that best fits your needs, and they go above and beyond in terms of customer service, particularly on the part of the owner. Thank you to you and all of your staff!
We shopped all over Fort Collins for a new mattress. Dennis helped us determine our needs and gave us a great deal. When it came time to deliver the mattress he made it happen on our limited availability and his team took care of every detail while respecting our house. Go see Dennis at the Sleepstore!
We visited The Sleep Store in Fort Collins and had the best experience. Before going there we had visited a different mattress place and walked out because it felt like we were buying a used car. Dennis at The Sleep Store was incredible! We learned so much regarding mattresses and ways to get a better sleep that we were astonished. Ended up purchasing a wonderful mattress and sheet set and are so happy we went there. We feel like we walked into the store and left with not only a quality mattress at a great price but also gained a great down to earth friend. Thank you so very much Dennis!!
We came in looking for a futon, and Jake was the man who helped us today, and may I say did such a wonderful job! He took into consideration what we were looking for while also helping us find the best price possible! We didn’t think it would be this easy to find what we wanted so fast! He even came out and helped out load it up in the car, in my opinion he deserves a raise! Go Jake!
The selection was good and the manager knew his stuff. He helped us make a decision based on what we liked from our previous mattress. He was patient with my indecisive ways. So happy I went in!
Ive never had a new mattress before. So shopping for one, I had no idea what to do. I called the Sleep Store (my 5th store I called) asking for help. I spoke with Dennis and he asked me what I was looking for! He helped me every step of the way. Answering any questions I had he answered. Now I have the most AMAZING, COMFORTABLE Queen ever! If you are looking for a new bed, call the Sleep Store and ask for Dennis Landry. He will get you exactly what you are looking for!I havent slept this well in such a long time
Dennis was extremely helpful assisting me finding the best mattress for my bad back at a more than reasonable price. He was knowledgeable of the competitive pricing among other stores and ensured he provided the best deal. I also had a small timeline that I wanted my mattress and bed frame by, which he was able to meet despite the holiday time frame. I would highly recommend the Sleep Store to anyone who is looking for a great deal with outstanding customer service. Easily a 5/5.
So glad we stopped in! I have been struggling with back and sleep issues for sometime. I thought I needed a firmer mattress for support. The salesman took his time showing us the different options in our price range. Saw that I was a side sleeper recommend one a little softer... I can not express how LIFE CHANGING that was. I finally sleep all night and have no more back issues. Highly recommend they actually care for their customers needs.
After a week in bed after a surgical procedure the week before, my adjustable bed stopped working. I called two of the large furniture stores in Fort Collins and not one of the salespeople I spoke with could offer any help. They acted as if I were speaking a foreign language! Completely frustrated at that point, I phoned the Sleep Store. I explained my situation to Dennis. He told me what he had in store.and we settled on an adjustable frame that he had on the floor. He told me he would call me right back. He did! Dennis actually called me right back letting me know that they could deliver it that same afternoon! In this day of very little to no personal service from the larger stores, mediocrity seems to be the mantra for the day. The delivery men were polite and professional. They removed the old frame and replaced it with the new one. I have nothing but good things to say about the Sleep Store. For those of us who appreciate personal service, I would advise you to purchase your new mattress or bed, from the Sleep Store. Dennis went out of his way for me. I can’t say enough good things about this company! You’re the best! God bless you guys!
I had a 9 hour surgery and after going through 6 mattress from $800-$1000.00, I finally went to the Sleep Store and met Dennis Landry and with his Knowledge and experience found me a Posh & Lavish Latex Mattress on an adjustable base and it has really changed my life. I am sleeping a lot better after having had to sleep on the floor due to my back injury. John & Dennis are the best. Highly recommend you see them.
Staff was friendly. Location had a well stocked inventory. Price for purchased mattress was reasonable. Persons performing delivery and removal were fast and friendly. Experience rates 5 stars.
Easiest shopping experience of my life. Always ask for Dennis. Hes up front and asks you what you want in a bed and gives you options to find the exact one. I found the perfect bed, took the suggestion of buying a metal frame that can fold up for convenience when moving and avoided having to deal with a heavy box spring!Dennis was great with the delivery process and how they would contact me which is also something I dont have to worry about. THANK YOU SO MUCH.
I needed to purchase two beds for our kiddie condo in Fort Collins and checked a couple other stores before deciding on the Sleep Store! When you go in, you are greeted and the employees are very helpful and informative regarding what options are available. There was a little mix-up with my order but they worked very hard to get the order corrected! You can tell that customer satisfaction is a priority for them. The beds are very comfortable and the price was very reasonable. I highly recommend The Sleep Store!
Dennis stared my wife and I to a different type of mattress. In addition, he suggested we try and adjustable bed. I have to say, I have a bad back and Dennis’s suggestion was spot on! The customer service was outstanding and the installers were extremely professional and informative. I highly recommend the sleep store!
Very affordable pricing on Mattresses, bed sets, futons, recliners and more! Staff is very helpful and not so pushy. High quality stuff.
We purchased a sleeper sofa and a murphy bed from them . The bed installation went great. The sofa was delivered and the delivery people did not know alot about how to work it. It has outlets on the side to charge your phone which did not work . We called to ask what to do about it and they said they would get back to us. 3 months later I am still waiting.Not real impressed with the service .
My husband and I had a great experience last week at the Sleep Store. The salesman Dennis was attentive to our needs in finding us the perfect mattress. We are getting perfect sleep for the first time in a long long time. I would highly recommend the sleep store to anyone.
We went to the Sleep Store based on a recommendation from our neighbor (she had great things to say about this place.) We were in and out in 45 minutes. We were educated about the different mattresses and we shopped around. There were no high pressure sales tactics. We worked with Dennis, and he was knowledgeable, helpful and seemed to genuinely want to help us find a suitable mattress set that worked with our budget. No complaints. Well get our mattress for a low-cost delivery on Monday afternoon after a purchase on Saturday evening.
What a wonderful experience. Dennis is extremely knowledgeable and was able to put together a package for us that was just what we were looking for. Feel free to shop around but youll end up back here, best sleep-related store in Colorado!
My fiancé and I worked with Dennis at the Sleep Store and I must say we had an excellent experience. Like any smart shopper-we went to a couple of places and ended up back at the Sleep Store for our purchase. Dennis provided excellent customer service and helped us pick out the right mattress. I hope we dont have to go back soon, since I LOVE our new mattress, but when we do need one, we will for sure be going back! The customer service here is BEYOND what we expected.
Knowledgable staff and friendly service. They also had the best price for the bed we wanted after shopping 4 other stores.
Very great customer service
Absolutely happy with our new bed!! John is so knowledgeable and friendly. Delivery and set up was a breeze. Love the new pillows too. Would recommend this store to anyone who is looking for good service, great prices and happy customers. Barb and Al Maas
My fiance and I went in to this location on 8/23/16 and arranged the financing and purchase of a mattress. The sales and financing staff were very friendly and accommodating. We gave all of our information, but withheld signing the contract so that we could do all the math and make sure our budget was sound.Upon further inspection we realized the financing we had been approved for was only just short of robbery. We would have payed double the cost of the mattress in interest payments. While legal, this is really very shady.Then, a day later, the mattress delivery people attempted to deliver the mattress with the contract unsigned. I did not accept it or answer the door, and my fiance put in a call to the store.Apparently, manager Dennis thought it was acceptable to forge my fiances signature on the contract and attempt delivery of the mattress without speaking to either of us.If I had accepted the mattress, no doubt there would have been no way to return it and we would have been forced into the terms of the contract.I would stay away from this location and any Sleep Stores, regardless of what excuses they may have for this behavior.This was not a misunderstanding, it was white collar crime.Bad business.EDIT: Email verification of all of this available upon request to any investigating organization.
The Sleep Store of Fort Collins gets 5 stars! Great customer service (ask for Dennis) and products. Highly recommend!
We are incredibly happy with the customer service and the product we got at The Sleep Store!After explaining to John what we were looking for (I have a back injury and havent slept very well in several years and I am quite tired as a result!), the first mattress he showed us seemed absolutely perfect. Never go with the first one, right? We tried out some other mattresses in his store, but it really seemed he got it right from the get-go. We left without buying and checked out some other stores, but no one was able to give us the same experience or attention. John never showed us the typical selling mattresses like some of the other stores did, he listened to what we needed and made a recommendation based on those needs. His 40-some years of experience really shined when he made the best recommendation right out of the gate!The next day, we returned to The Sleep Store around 5:30 pm to purchase the mattress. He gave us some very good advice pertaining to caring for the mattress and keeping it in good shape for as long as possible. Better yet, he had it delivered LATER THAT NIGHT! I was amazed. The guys who delivered it were fast, respectful of our home, and very polite. I slept so well that night and woke up feeling absolutely refreshed, something I havent experienced for longer than I care to admit. The moral of this story: I have absolutely nothing negative to say about our experience with The Sleep Store! We highly recommend that you go talk to John if you are in the market for a new mattress. You will not be disappointed. He might have similar mattresses to other stores, but his knowledge and impeccable customer service takes the cake!
Ok so when you need a new mattress you need to go with someone who has experience. John knows his stuff. Tell him what you are looking for and what size your room is and if you like a soft or a hard top of cushion he knows right where to lead you and the price is good, the service is excellent and the delivery people are nice and courteous in your home. What else do you need? Buy from this guy whos been here in town like forever! I have directed many family members and friends to his store and everyone has been pleased. You will too. He is next to Browns shoes in the old mall. Have a good night sleep knowing that you have a great mattress AND you got great quality for a decent price. I am so surprised I am the first one to review! Thanks John! Ill be back!
Excellent experience. We have purchased mattress from this store several times and have always had honesty and reliable service. They delivered mattresses to us in Steamboat Springs even sure bad weather. Thanks so much.
Dennis at the Fort Collins store did a lot to keep us happy. He gave a fair deal and a great mattress. He ad lots of fantastic information to help me make a decision. They also gave us a 3 month satisfaction guarantee. I think this was more than fair, especially when combined with a mattress cover and free delivery!
I am not much of an online reviewer, but there are times when I feel so satisfied with a purchase or customer service that I feel inclined to write a review.Years ago, I found the only mattress store that I will work with… The Sleep Store. I have purchased mattresses, sheets, pillows and more from both John and Dennis. I love the fact that I trust them and leave feeling good about my purchases.Recently, my daughter left the state to attend college. We were able to get everything for her except for a specific sheet set she was looking for. They went out of their way to find it for us, order it and then have it shipped directly to her for no additional charge.You would be doing yourself a disservice by not checking out The Sleep Store before making any mattress or bedding accessory purchase.
Dennis Landry was incredibly helpful and very knowledgeable! Very happy with our purchase!
I just wanted to take a moment to thank The Sleep Store of Ft. Collins!My Fiance and I needed a new mattress for the home we just bought,and boy did Dennis at The Sleep Store help us BIG TIME! We got anawesome Beautyrest Black mattress at a fantastic price, and a sleigh bedhe discounted so we could afford both! The delivery guys were greattoo. They were really nice, and set up bed for us really quick! The sleepStore also accommodated us by delivering all the way to us nearDenver!! We haven’t had such a good nights’ sleep in years...Dennisshowed us the exact bed we needed!!!! Thank you so much Sleep Store!
We purchased a split king and it is a perfect sleep platform. The purchase was an outstanding experience; the staff was very knowledgeable and professional. Dennis was exceptionally helpful . The delivery and set up was timely and equally satisfying.
John and every one there is so helpful and knowledgeable. I needed a part for a bed that was purchased from them almost 4 years earlier. They had the part shipped in within a couple days at no cost. They even picked up the shipping cost. Great people who stand behind their products.
I was searching for a new sleeping solution and I bought a great new Tempurpedic mattress set at the Sleep Store in Fort Collins. This was an awesome experience.The staff explained everything to me because I have not had a new bed for 15 yrs.Very pleased with the prompt delivery to my home. The experience overall was fantastic. Thank you!
Honestly, its an amazing company. I had bought a Tempur-pedic and thought it was going to solve all my back problems. Turns out it made everything much worse. I have a latex hybrid now that works wonders and the people at The Sleep Store made sure I had a bed I was satisfied with (after multiple exchanges).
I had a great experience yesterday at The Sleep Store purchasing my daughters first big girl bed mattress. I wasnt sure where to go to get a mattress in Fort Collins. I had read bad reviews for the customer service at Denver Mattress Company and American Furniture Wearhouse, so I wasnt too keen on going to either of those places. I read reviews for The Sleep Store having great customer service and good deals, so I tried it, and Im so glad I did. Dennis came over to help my daughter and I immediately, and he showed us several options and explained the pros and cons, and had me test them out. Within 15 minutes, I was out of there with our new mattress, which he wrapped up and put in my truck for me. Excellent customer service from Dennis, and exactly what I needed for a great price. Im really glad I skipped the big box stores and went to The Sleep Store!
Would give 10 stars if I could. Amazing selection, great pricing, and excellent customer service. You can look elsewhere however, you should purchase your mattress here.
The manager Dennis was so amazing. He went out of his way to help me find the perfect bed! Everyone should shop here!!!
Always a great experience and the best pricing around. Nathan rocks, and his team is all super friendly!
Friendly and knowledge staff. Also, patient with my twin two year olds and eight year old during our search for the right mattress! Really happy with our final decision.
OLDER: Absolutely horrible, older guy who works there was rude and tried to get out of a price he originally offered. Bought a bed for 299, and came in the next day to pick it up. After I found I didnt have the space for the bed, I went in and asked for the sale the guy offered me for the smaller one. He then proceeded to tell me that he never offered the 249 that he did and that it was the same price for the Queen as the Full. He wouldnt budge and offered to refund me, saying I was not correct. I work for retail and if I treated my customers like this, I wouldnt be able to sell a thing. Beyond all of this he consistently spoke down to me. Poor customer serviceUPDATE: Manager called me personally to extend his apologies and worked to get me the deal I was told was available. VERY impressed with their customer service and raised it to a Five star because John was a great store owner who cared for his customers
John and his staff are extremely knowledgable and friendly! Great deals on quality products. I highly recommend Sleep Store to anyone!
Fantastic. We were working with John and he was very patient as my wife and I have very different wants/needs in a mattress. He found us a good Seely Hybrid mattress for less than we were expecting to pay. Delivery was prompt. Good experience overall.
My daughter returned to CSU for her junior year without ordering a bed and had no transportation to get around or pick up something that large. I called many places and was told delivery would be at least a week or 2. I did some research and found that Sleep Store was an established, locally owned business and they got great reviews. I called them and told them I was flying blindly, my daughter couldnt make it there to try out mattresses and they told me which they thought was best...and did not try to upsell me. They delivered it the next day as promised and I couldnt be happier with the level of service and information they provided when we couldnt be there to personally pick something out.
Gathered lots of information. No pressure to buy. Salesman was excellent!
The staff is very friendly and helpful, they go out of your way to make sure all your questions are answered and do everything they can to make sure you were happy
Bought a new aloe bed my box frame broke (amazon) but great place to buy a mattress!
Top notch, really helped us out in a pinch!
Bed. Price. Yes. Good.
Not a great experience. I felt I’m uncomfortable there.
The Sleep Store people know how to treat their customers.
Great selection and fair pricing.
Quick and easy.
Attentive
Nice!!