Was told my appointment was yesterday, when I showed up I was told it wasn’t until today. No big deal, I must have mixed the days up, so I came back today for my appointment. Was told everyone goes on lunch at 12 and my car wouldn’t even be started until after that, but I wasn’t allowed to leave and come back. I don’t have the time to hang out for 3+ hours at the dealership for an alignment on my day off when for over an hour of that time, no one is even going to be touching my car. Had to reschedule and now have to wait 2 more weeks. Hopefully that appointment goes smoother, I’ve been here once before and had no issues and a great experience, which is why I came back, but now this whole process has been a pretty big inconvenience.

Had the best experience work with Phet and Catelyn. All college kids should go here, they will actually explain what they are doing with your car and whats wrong with it. Everyone is super nice

Phet and her team at Subaru service did an amazing job of answering questions, helping us find the best coupon, and making sure we were comfortable for a full day of waiting for our Outback to be serviced. Since we live out of town and had lots of errands, Phet arranged a rental (2021 Outback). They even loaded and unloaded our coolers and packages for us! 👍

I’ve taken my car here since 2018 when I moved to Fort Collins and I’ve always had a great experience. I recently had one of the top customer service experiences I’ve ever had when my Crosstrek had an issue with the engine, and Phet took really great care of me and helped me understand what was wrong and walked me through the difficult process. I’d highly recommend her and this Subaru service center!

Without a doubt. This is the best place to buy or service your Subaru. Josh in service is exceptional and i have been going there for nigh on 15 years. Bought 2 Subarus from them. So in addition to their attention to the customer, they are friendly and helpful. An exceptional local business! Support them!

A dealer that was honest and straight forward. Better yet their estimates were very competitive with independent shops. Lets face it, the master technicians at the dealership are better trained. I never found this to be the case in Denver.

Josh is awesome! He is clearly very knowledgeable and was able to get my car serviced very quickly even though I made a last-second reservation. He will definitely be my go too guy from here on out.

Tanner was great to work with on my 2017 Outback. I was having battery and starting issues and had brought the car in previously only to be told by another service adviser that it wasnt the battery. Tanner tested the battery, which failed and replaced it under warranty. Thanks to Tanner for great service!!

Its not the fastest service in the world. But they are friendly. Really like the indoor dropoff so I dont have to get out of my car in the cold. And the sitting area is nice too

Good service at a good price. Schedule well in advance; theyre busy!

Honest shop They will fix right or will make it right .Nice to have a dependable shop around

Past service was good, but I had a nail in one tire and was told it couldn’t be repaired and that I needed four new tires. I went to Discount Tire, they patched my one tire without trouble for free and sent me on my way.