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RC Auto Detail & Carpet Cleaning
428 Maple St, Fort Collins, CO 80521, United States
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RC Auto Detail & Carpet Cleaning

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Ra
Review №1

I went to them because I spilled a protein shake on the seat, which spilled to the floor; they assured me that the car would be cleaned and interior detailed thoroughly. For $350 I expected an outstanding detail. However, when we picked up the vehicle the seats and floor were soaked and smelt clean enough. But 2 days later- When it all dried I inspected it. I’m so disappointed in the service they provided. I have a small enough SUV that can be cleaned well. But let me say that my last row of seats were NOT even touched. The middle row was cleaned just enough to make them look clean but the never pulled the middle seat down to clean the cup holder. Or thoroughly vacuum. I’ve done a better job detailing my car at a drive up car wash! Not to mention that the Shake I spilled on the passenger side, they didn’t even bother to clean the floor or the plastic panels and the seat is still stained. I will not be recommending far less going back to this establishment. Not to mention that they had quoted me 4-6 hours for a thorough clean it was done in 1.5 my complaint is just that! Took so little for a cheap clean! Not to mention that for the price my headliner was not cleaned and the outside has water droplet stains on the windows and paint. Disappointing is an understatement!

Ke
Review №2

*Nothing positive about my experience here!Just wow. I purchased a mini package to ensure the interior of my vehicle would be cleaned and when I got there, I was told that only my dash would get a “dry wipe”. For everything I asked about, I was told it would be an additional expense. While I was there I inquired and was blown away by how they overcharge for their packages. This company is hella sub par. From the poor price points to the lack of detail on what the tech did clean….spend your time and money elsewhere. Integrity is everything if you want my money and respect. I will stick with independent small businesses in Wellington from now on for my auto detailing needs. Lesson learned!

Al
Review №3

Great service by the team at RC Auto Detailing. Very thorough walk through of my car pre-clean and post-clean to ensure the technician understood what was most important in my mini-detail and that I was satisfied with the results. I was!

Ca
Review №4

Great Customer Service, and great quality of work! I had been wanting to detail my car (inside and out) for a long time - RC Auto Detail came highly recommended. I am thrilled at how my car turned out - it looks brand new (and their prices are very reasonable)! Thank you so much for the great all-around service RC Auto Detail & Carpet Cleaning!

Ma
Review №5

These guys know attention to detail. They did a fantastic job. Best value I’ve found.

Sc
Review №6

The shop is clean, well maintained, and has a professional appearance. The detail on my vehicles was exceptional, and I was satisfied with the service provided in relation to the cost. So much so, I joined the car wash club to maintain both vehicles in between full details, I will have done twice a year (after winter and end of fall). Unlimited car washes for each month...very good deal and no worries about paint scratches using an automatic car wash.Marcus and Matt care about the vehicles they work on and is shows when you look at your vehicle. Highly recommend this business if you want your vehicles to look good year round.

De
Review №7

I had a mini detail done here and I was thoroughly impressed. Not only was Jason super thorough, he also did a number of services that werent included in the mini detail package I bought. He cleaned off my doors, got a CD out of my CD player that has been stuck for YEARS, and he took the sticker off the back of my car! Super friendly, quick, and accommodating. I would 10/10 recommend getting your detailing done here!

Sa
Review №8

I made an appointment for 9am. Upon my arrival the admin told me the excessive dog hair in my vehicle would be extra $50. I disagreed with the term excessive, I have leather seats so any dog hair would be contained to the back portion on my vehicle. My dog rides in my car like 4 times a year, maybe. They told me the would call me when the car was finished, and there was only one other appointment schedule for 1pm and so they would be leaving by 3 or 4pm. The tech asked me if I was busy all day? Ummm...what? What difference does it make? No one ever called me. I called at at 3:00 and then at 3:30, I left a message on the voicemail but decided to head there. When I arrived at 4pm they were working on my car! What is the point of making an appointment for my car in the morning if they don’t start until the afternoon? The explanation I was given was that they “got other customers.” Can anyone tell that I’m annoyed? Just want to make sure that is coming across loud and clear as I sit here and wait, 7.5 hours after I dropped off my car.

Tr
Review №9

First of all they broke my car environmental controls, when I took it in for a interior detail. When I took it in for them to take a look at it they assured me they would pay for the repair. When I took the bill back for payment, I was blown off after several attempts to contact the owner. He denied that his techs did anything to damage my car, but it’s a three year old car and everything worked just fine when I dropped it off. Now he will not even return my emails asking for at least a refund on the serial. All in all it cost me close to $700 to get an interior detail done. I’ve never been treated with this kind of disrespect from a business in my life. I would take your vehicle somewhere else. Very dissatisfied and disappointed.

Sc
Review №10

Took my car in to have a solid ceramic coat put on it. They did an awesome job! Quoted 4 hours they took closer to 5 but the car looked absolutely stunning. 5 stars. Excellent work Nick!

As
Review №11

Did an awesome job on my mini detail . Thanks yall

Mo
Review №12

Got my car detailed here yesterday (17 Mar 2020). What else is there to say other than my car is sparkling! The kind people here were able to clean out 5 years worth of grime and Im very pleased with the experience. The value isnt half bad, the workers are kind, and they even finished an hour earlier than expected! 10/10

Cu
Review №13

Romia and his crew have a focus on understanding client needs, and in exceeding their expectations. Totally on top of knowing the best products and techniques to make your car shine inside and out. Great prices for the value delivered, and its good to know youre doing business with a totally local shop! My car smells and looks better than ever!

He
Review №14

Got squeezed in on a weekend, which I didn’t ask for but they insisted. Tried to charge me $20 extra because minor pet hair was present but could not guarantee that the hair would be gone and still would charge me. When I picked up the car I was told to call if the marks in the seat don’t dry out/ come out. The spots remained and I noticed there were parts of my windshield, center console, and back seats that hadn’t been touched. I called them and left messages but no reply.This company is a scam, I paid them $160 bucks for me to come back and spot clean myself after they “cleaned it.” Avoid!! There are much better places in Fort Collins to spend your money.

So
Review №15

Great service from the personnel that work here. I got the mini groupon purchase and they person that did the detailing did an amazing job.Note though, the groupon mini detail doesnt entail a full interior detailing, just some vacuuming and dash clean up. If you want full interior detailing, youll need to purchase that from the shop. Regardless, I would recommend this shop anyday.

Jo
Review №16

Ramon did an absolutely fantastic job on my csr. Very affordable - and by far the best detail Ive gotten on my benz. I highly recommend this company to anyone!

Tr
Review №17

They did an outstanding job! I was going to sell my truck and wanted to get it detailed before I put it on the market so I came here. They went over the truck cleaned it out top to bottom and pointed out some things I could also do on my own to help with the sale. What was great about that was they were able to see things that I never would have caught myself. I put the truck for sale on craigslist and it sold in two days!

Jo
Review №18

This is a great company!

Da
Review №19

I have no idea how this company got my email, nor do I want them to have it. I have requested multiple times over the years to have me removed from their distribution list. They think that if they just send an email every 6 to 9 months, no-one will notice. Shame on you.Ill remove this negative when you remove my email.

Li
Review №20

If you are looking for a business to detail your car, call RC Auto! They are located in Old Town and are super responsive to calls. They get the job done quickly and pay attention to the small details of getting your car looking its best! Best auto detail in Fort Collins!

Jo
Review №21

I will never go anywhere else as long as I live in Northern Colorado. Phenomenal attention to detail, honest work, amazing crew. I’m a repeat customer and wouldn’t have my fiancé go anywhere else as well. Couldn’t have asked for better service!!

Si
Review №22

Get. Perfect no contact service!

Ma
Review №23

If you plan on buying a Groupon for this business be sure to read carefully. Wording makes it sound like they are going to clean the inside but it turns out theyre really not going to touch it. Ill be taking my business elsewhere.

Ja
Review №24

I originally went to car toys to get my seats cleaned and they did a really bad job, I went here just to see if they could do better and Nick was extremely helpful and got most of it out! They also sell weather tech and I ordered some mats for my Prius which came in next day. 5/5 customer service 5/5 quality of service.

Er
Review №25

FALSE ADVERTISING: Days ago, I paid for an interior car detail that also focused on the exterior. When I dropped off the vehicle they had no record of me booking the time for 10 a.m. today, nor did they seem to understand that I scheduled the appointment with their online scheduler through Groupon and was sent an email saying that the time was scheduled. In small print it said pending approval. I also left a voicemail days ago without any reply, so I did my due diligence. I showed up at 10 a.m. with a ride and dropped off my vehicle for the already paid detail service. Just because of how things had gone I decided to give another call an hour later - which their main number rings the Greeley office. He said he would text the person working on my vehicle that I wanted the interior focused on and they didnt even have to do the exterior. I received a call back saying that they could put the money towards an interior detail that cost 3x the amount of money but they would not be focusing on the interior of my car whatsoever at all. I planned on taking this vehicle to Buena Vista tonight to meet with family to prepare for my wedding and now have to reschedule my trip. DO NOT TAKE YOUR VEHICLE HERE. Thanks RC, for being the worst business Ive dealt with in 2018.

Ju
Review №26

Great service job well done. Ask about the monthly unlimited hand wash deal it is great for anyone especially rideshare drivers like me.

Ke
Review №27

My car looks awesome! Clean as the day I bought it, maybe even cleaner ☺️

Ab
Review №28

Awesome detailing and very affordable. Great owner!

Da
Review №29

Nick in Fort Collins rocked our Prius. He didnt stop at taking the stains out of the car but he made it look new again!

Information
17 Photos
29 Comments
4.3 Rating
  • Address:428 Maple St, Fort Collins, CO 80521, United States
  • Site:http://rcautocity.com/
  • Phone:+1 970-373-3336
Categories
  • Car detailing service
  • Auto parts store
  • Carpet cleaning service
  • Upholstery cleaning service
Working hours
  • Monday:Closed
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Planning
  • Appointments recommended:Yes
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