You couldnt ask for a more honest and reliable place to buy all your appliances. Been a most satisfied customer for over 40 years.
They listened and they were wonderful. Got my appliance and installed like they said.
They had the only new white side-by-side refrigerator in the county when ours went out, but it had a dent. I could have lived with the dent, but they wouldnt even bother plugging it in to see if it worked alright. Or give me a price. So went to a referbish type business instead.
Expert and professional service from Trevor and Andrew, who brought our new dryer, removed our old one, and cleaned up a nasty mess made by the previous installer (NOT from Van Dyke) many years ago. We cant imagine two nicer and more competent young men. Special thanks! Jim & Diane
Family owned & it shows! They treat you like family every single time. Ive purchased a washer, dryer (SpeedQueen) & an oven, Im sure Ill be back for more in the future.
Van Dyke Appliances has been my go-to for appliance repairs over the last 5 or so years. Their repairman Larry is very good at his job and their service rates are very fair. Larry exceeds my expectations every time Ive used his services.
Great service! Very knowledgeable about all the products they sell.
Pete, Andrew and the rest of the people that work there are top notch! They have helped us with a new dishwasher, washing machine, stove/oven range and most recently a refrigerator. They are honest, reliable people with an excellent work ethic and are so very helpful. They work to get you what you need, even in a pandemic! Thanks guys, we appreciate you!
Im shopping for a washer and dryer and was hoping that I would find a good deal for Presidents day. Sadly, they dont offer the best of deals and selection.
I purchased a Maytag Wi-Fi wash machine and dryer for around $2200 as well as a microwave and the frame kit that goes with it. The first person I talk to he had an attitude like I really don’t want to be here. I then talked to Becky who apparently is the owner sometimes she was nice other times she was moody not something I want to have to see on my end. They were nice enough to put a loaner washer in my home with a new dryer. Although when they brought the dryer it didn’t look brand spanking new there was a few surface scratches on it and I paid for brand new the owner finally admitted it had been sitting on the floor for a couple weeks and I said well that’s not really brand new in the box and she said well we will just come pick it up and give you a refund. I don’t know who operates in that manner but I found it unprofessional. I ended up just keeping the dryer as is because it sounded like I didn’t have much choice. I measured the microwave as she requested to get the right Trim kit etc. this trim kit does not fit in properly I asked her if I can return the trim kit because I’m not using it and she said no sorry we can’t return it I’ve never heard of such a thing. as much as I would love to help local business if it was Lowe’s or Home Depot they wouldn’t have a problem returning something that was brand new. I finally asked her if she could go halfway on the return she said sure but you have to bring it in. I threw it in the garbage. And I thought if I’m bringing it in I should get a full refund. I’m just done dealing with them at this point. And then the owner had the nerve to say to me we’ve gone above and beyond for you. Which is far from the truth. As much as I want to help local businesses probably will go to Home Depot or Lowe’s next time. Never once did they thanked me for my business or act appreciative that I did come to them. Instead she said she went above and beyond. I realize there a third-generation business but that is no excuse for not giving the utmost best service especially when you’re competing with big box stores that are doing everything they can to put the small guys out of business.
Excellent and responsive customer service. I would give more than 5 stars if I could. Van Dykes was willing to research and order a type and size of upright freezer that is extremely hard to secure during these COVID-19 times. No other appliance dealer in the greater PDX area was willing to do this. In addition, due to a remodel delay, they were also gracious about warehousing the appliance until the remodel was complete.
Been buying our appliances here for as long as I can remember. Very competitive prices, excellent customer service, and the owners are super friendly and very knowledgeable!If you live in Forest Grove you already know this, if you live in the surrounding area you need to check them out before you buy.
Nice people
Great local spot. No hassle experience buying a new dishwasher
Excellent customer service with knowledgable staff! Very helpful. We went here after lowes and home depot couldnt explain to us what the differences in the dishwashers were and didnt have the one we ultimately chose. Im happy to support a local business and I will return for future appliances.
Family owned and operated, support local! Great staff, delivery services with installation, wont get that with the big brick and mortar. The support during and after the sale has been above and beyond. Thank you to the staff, you guys helped make some big desisions with us.
Very friendly local store, Pete is great and very helpful.
Great people, good prices, and selection.
Nice friendly and helpful people. Great place to buy appliances and they have good warranty repair people.
Thank you for your great service
Family owned and staffed. They dont have a big showroom but can get whatever you want. I have purchased several appliances from them and have always been happy with their service.
Was able to get in, buy a washer that fit my needs, and have it delivered within an hour. Great experience, great people.
We purchased a front load washing machine. Van Dyke Appliance beat everyone on price and service. Dont believe that just because Van Dyke is not a huge chain that they cannot provide the best. They can and they do. This was not my first purchase from Van Dyke Appliance and it wont be the last!
Best staff ever...
Helpful locally owned shop. Ive gone in for purchases and for repair- in both cases I received great customer care.
Theyve always been super helpful w/questions, sales or repair questions.
Great local home town appliances, parts and furniture store.
Very nice and friendly people, repairs were done really fast
Good old town appliance store.
Locally owned is what I really like! And just awesome people PERIOD!!
GREAT people to serve your needs. Shop local.
Got repair dryer parts for DIY job. High prices but cost you pay for convenience of not waiting days to get parts in the mail.
Great locally owned company with hometown service and values
Good people they really care
90% of appliance repair is asking the right questions. These people know the right questions.
Great people great place
Great customer service...
Good deals
Not helpful at all.