High prices poor customer service and 00000% professionals I we when to see a few box trucks the guy who was helping us didnt care he sent us to a different lot from the same dealer to look for another truck we wait for 5 minutes in our car because he was gonna go with us at the end he was like go to this location take a look if you like it come back lol very funny we didnt know were going

Fernando Garcia and the entire staff at Pacific Auto Center, were in a word, INCREDIBLE!!! After some unfortunate life events, my credit took a hit, but these guys got me hooked up. Got me financed with the monthly payment I was looking for on the exact truck I wanted. VERY HAPPY WITH THE GENTLEMAN AT PACIFIC AUTO CENTER!!!! Go check them out, you wont be disappointed, I guarantee it!!!

Terrible terrible service. We were there for almost 3 hours, i wish I can give them -5 stars. Be very cateful, they have so many hidden fees

I got discriminated they dint even check my credit. They flat out told me no i went to carmax i got a better truck and the people were friendly over there i dont recommend this place to nobody yall are better of going to carmax or certified chevy or ford or ram dealers and their trucks are way over priced

They are real 👎 I they give put up a price on the internet or on cargurus and when you are about to sing the buy the car the price goes up 3000 bucks that is insane men show it at the price you Advertise I know taxes en all that going to effect but over 3000 $ men

Our experience was TERRIBLE!!! We drive out here an hour from home. We called to look at a blue Tacoma. When we arrived, they didn’t know what we were talking about AND had a white one to look at. We sat in the office after driving to a second lot for the truck we wanted. Before anything even started... the price rose $2500 for add ons they put onto the truck. If you are buying a new car you get the option for add ons. Don’t charge me for something advertised as an upgrade. Frank Rodriguez ( I believe that was his name, since we were never properly introduced) was unable to complete any paperwork correctly. We had to continually correct his errors. He then left with out paperwork and after 15 minutes came back so we could write in information that “didn’t” print. He left again for another 20 minutes, AND finally took information for our trade in. After leaving again... he comes back to say we are too far apart. We had a $15,000 trade in and my sons credit score is in the mid 700’s. They would never know that, since they refused to run it. Frank said he wasn’t running credit because our numbers were too far apart. They wanted a payment of over $600 and we wanted one closer to mid $300’s. This would have been our 3rd car purchased from them. After this experience, everyone will know how bad their service is. We will no longer return here to purchase anything.

Prices listed on Internet are fake. They will add $3000-4000 markup to every single car before tax and other fees. Very unhonest marketing strategy. I am very disappointed.

Straightforward, fast and efficient. I knew what I wanted, they had it, and the deal is done. Great to work with!

Pls be careful with these people. The window sticker is not the real price!!! I came here 2months ago and test drove a conversions van. Sticker price said 15.9k and Sales person Chris confirmed. I didnt want to finance so I saved and came back to pay cash. Talk to a different salesman that told me also 15.9k and I told him I didnt need to see it again because I was here 2months prior and I ready to buy it. We came to the office started paperwork and he said stop he needed to talk to his manager Eddie about something. Came back to tell me the price has been changed to 44k he made a mistake and nothing they can do about it! I was still willing to buy if they can honor they price or at lease discount something off of the 44k.... they did absolutely nothing and said this is now the price period!!!! Horrible business and not a good sales place!!!!

My experience here was terrible. I had an appointment to see a specific truck and told them I was driving 3 hours one way to come see it. They sold it and did not even mention it during the three phone conversations that we had. After we got there, they were very unprofessional and did not wear their masks, even though I had my wife and a baby with me. Since the truck that I wanted to see was already sold, I asked to look at another one and they could not be bothered to look it up and find it. They asked me if I knew the information about the truck when there was a computer with their inventory right in front of them. I ended up going back home and the trip cost me $80 round trip in gas. Not a small amount in this economy.

Apparently they have a new building, and I walked into the old one where a guy was extremely rude and told me I had to leave, and go to the new building. (that I had no idea existed). So, I left with my pre-qualified capital one offer, and went to Moss Chevrolet.

INSPECT THE PAINT AND CAR FRAME THOROUGHLY. Bad dents on slightly used cars look like they’re covered up with white-out. Yet they claim they put protective paint on it. Salesman claims they can fix it until the manager admits they just can’t. Quality of inspection is poor, unclean seats with foot prints on it, and dirt chips all over the vehicle.

They shot gunned our credit. Ran multiple credit inquiries at different banks. We went to a Chevrolet dealership in Riverside and our credit scores were extremely low compared to when we checked them a few days ago. Needless to say, Chevrolet in Riverside got a deal today. They (Pacific Auto Center) tried to play finance games with us. Pressured us for money when we told them what we had to put down. Wouldn’t tell us the interest rates. I don’t recommend coming here. If you do, finance with your bank or suffer the consequences. They will run your credit through multiple banks and they tack interest on to make a profit.

Very expensive. They didnt work for me. Dont stop

Seen this place everywhere online and expected great service. Wrong, wrong, wrong ! Prices were $7-$10k above kbb and told me I couldn’t get a better deal elsewhere on top of hidden fees! Gladly purchased a vehicle elsewhere

Great deal . Excellent customer service . Great sales person . Thanks Francisco Rodríguez . Great buy !!

Mike Got me my truck for a great price Ram 3500, Ill be back to buy another.

Wish I could give Pacific Auto Center negative stars. We waited over an 2 hours just to get help. We only got help because we kept asking. Once we did the guy didn’t even want to assist us. It seemed as if he did everything in his power to make us want to leave. Wouldn’t recommend this place to anyone I will be reaching out to corporate.

Great staff. Great selection of Pick-Ups and SUVs.

Such a great experience at Pacific Auto Center! They were honest and up front about everything. Mike was very professional and willing to work with us over the phone so we didn’t have to waste any time. Tony was great and made things very quick and simple! They both made the car buying experience enjoyable. We highly recommend them for you car buying needs!

I purchased a van from them last year and had such a great experience. Since my business is expanding and I needed another van I came back here. Found what I was looking for and it had a great price. The staff is friendly and knowledgeable. I definitely recommend them and I’m sure I’ll be back.

Terrible experience here! Drove over 4 hours to see a car they had but as soon as I got there I knew I had made a mistake. They had Terrible customer service & it was over crowded, some workers weren’t even wearing there masks. You can catch the virus if you come here. Very unprofessional bunch of guys I’m glad I didn’t buy from them.

Best truck shopping experience ever period. Huge selection if you cant find a truck there it doesnt exist. Frank Rodriguez was extremely helpful and knowledgeable. We never felt pushed towards a particular vehicle. He was patient and worked out a great deal for us. When it was time to sign papers Luis Sibille took over and the great service continued. Every piece of paper we signed was explained, he offered extended warranty but didnt push when we declined. Top notch service all around.

This dealer is amazing!! We had nothing but a great experience purchasing our vehicle. By far our best yet!! They made the process so simple and did everything they were able to in order to accommodate us. Everyone was extremely friendly and honest. When I am ready to purchase another vehicle I will definitely come here first. I couldnt have asked for better people to work with!! Thanks for everything!!! A+++++++

I got a great deal on a slightly new 2018 F250 Superduty with only 24500 miles for $47000. Friendly, professional people. I found them to be extremely service oriented. A PLEASURE TO DEAL WITH I HIGHLY RECOMMEND PACIFIC TRUCK & AUTO SALES!!

We had a great experience with Frank! He made sure we got the deal we were looking for without any of the hidden junk that a lot of other salesmen pitch to you. Now my family will be able to look forward to new adventures in our beautiful new truck. Thanks Frank! He kept my energetic son laughing and entertained. Definitely goes beyond just making a sale! If thinking about going here, ask for Frank.

Our experience here was awesome! Frank was a great help and answered all our questions with out hesitation. I got the car I always wanted at a reasonable price. Thank you so much Pacific Auto Center!

Mike P., one of the salesmen, greeted us as we came in. He emailed us the correct address as they have 2 locations and we were able to find Pacific Auto with no problem. Mike P. was very knowledgable about the trucks we came to look at. He was helpful and got us into an affordable truck . ABSOLUTELY NO PRESSURE. Friendly atmosphere. We highly recommend Pacific Auto.They have the best selection of trucks that we have seen in this area.

The sales person was nice and not pushy. He listened to what we were interested and we found a nice truck for a great price. Would definitely come back.

Great experience! Very helpful, very courteous sales team. Erik and Frank made sure I got the best deal possible. Definitely recommend to anyone shopping for a vehicle.

Frank R very helpful! Respectful and reasonable. Gave us a snack while signing for our new truck! Highly recommended. If you go to Pacific Auto Center ask for Frank and you won’t be let down!

Tried to sale me a truck with an emissions issue. I brought my own scanner and saw they had recently cleared codes so then when the code came back on they tried to tell me that after I buy the truck I have to take it to chevy to get it fixed... What?? So then they cleared the code so that the next guy can come along and get screwed.

They dont fill your tank with gasWent I bought a truckWow thats sad

Came in to look at a 2014 Ram and got help from Frank. He was a great help and worked to get us the best deal. he wasnt too pushy and let us make up our minds without forcing us. Great dealership and staff!

Mr.Mark Atkinson of Pacific Auto Center sold us a 2013 Ford 3500 Dually super Duty with a 6.7 diesel. It is the smoothest and most quietest runner. Our experience at PAC is and was smooth, Friendly and easy. We thank Mark the Staff and the Managers for a Happy truck buying adventure there in Fontana Ca.

We were able to find a reliable truck after a few weeks of searching online. It was affordable and had low miles. Customer service was very helpful and nice. would recommend coming here.

Theyre an amazing dealership! I recommend coming to them for great deals. They provided the car I wanted at the price I wanted. The sellsman that helped me was named Frank, please come to him for a great deal.

Drove 4 hours, just to find prices provided online are not even right, they tired charging me 3400k for baseless accessories that don’t even make sense, salesman don’t even know how to help out, save your time don’t got there if you do go plan on paying 10k more than sticker price

Thanks to Allan and Joaquin for all theyre help and nice way to communicate to people . i really enjoy doing business with them . they took really good care of me. hope i can come back. I highly recommend Pacific Auto Center.

Fernando and Mike were more than helpful with getting me the car that not only i wanted but needed. This guys did everything and anything so i could drive off their lot with the car. I would recommend them and their dealership no questions ask.

Came down from San Francisco to buy this truck. Experience was awesome. Mike had everything worked out over the phone. When I got there just signed the paperwork and was on my way! Thanks mike!

So happy today, Mark atkinson helped us get the truck of our dreams today. He did the unthinkable and got us the financed and the keys to our dream truck. I would defiantly suggest coming and seeing Mark. He has been very patient, kind and helpful, not like any sales person I have ever worked with. Very pleased customers and will be back to get our next truck.

Good customer service. Low-interest rate. Happy with my experience. Ask for Ernesto Fuentes if you want a salesman that isnt pushy!

Great service! Quick and easy. Frank and Nelson were EXCELLENT to work with. They made the experience as quick and painless as possible.Come in and ask for FRANK!

Amazingly friendly! Frank was ever so patient and made sure we found the right truck! The sales manager was great! We look forward to coming back again for our next vehicle purchase!

Thanks guys for helping me find the perfect truck! Mark and Mario went the extra mile. I got a great deal. My new truck is awesome! I would recommend Pacific Auto Center!

We had the pleasure of working with Mark Atkinson during the process of buying our new to us truck. I contacted him late on Sunday, before the Labor Day holiday on Monday, he was able to stay late and made sure everything was in order for us to drive the 400 miles, on Labor Day, to pick up the vehicle. Even though it was to be his day off on Monday, he was there to make sure everything went smoothly.At the end of the day, we drove back home feeling like it was a win win for both sides of the transaction. We would not hesitate to deal with PAC for our next purchase.Marc - Fairfield, Ca

Mike (internet sales manger) was very helpful over the phone. Everyone was very helpful, they offered us water and snacks. Tony(sales manger) was very easy going and a pleasure to work with. I highly recommend Pacific Auto Center to anyone looking for a great vehicle at a decent price.

This is regarding management. All of it. Tried talking to the owner about the situation he refused. Unprofessional, uncaring, soulless. They only care about sales. Someone close to me worked there months ago. No human integrity.

I bought a car here about 2 years ago, tire tread was so low I almost hydro planed while driving home. Car came with no floormats and about 24 fault codes in the cars computer history, some still active but no check engine light. Well after dozens of visits to a lot of chevy dealerships throughout SoCal and the car is a lemon and chevy buys it back in January. Luckily Im almost breaking even, minus what Ive paid for interest. Im not here to tell anyone dont buy from them but my car was not the only lemon to come out of their lot.

It was OK. I was made to feel like I was wasting their time and I was, so I lost interest. Guess Ill go back to a actual car company dealership, where they have customer service.

Easy as could be. Mike was very professional and gave us a lot of time as we were deciding. Very happy😊

Michael Prieto was very helpful and contacted frequently. Pacific auto center makes you feel comfortable when buying. Will recommend this dealer to anyone.

Perfect customer service. Friendly stuff. Mike, Fernando, Eddie trying to help you. Always will find better financials options for you.

Amazing service all around! Our salesman German was very knowledgeable on diesel trucks and the features that each brand and model year offered! We had a few hiccups during the process, buybeveryone we interacted with were very accommodating and understanding. Sal and Nadia in finance were able to work with us on financing terms and a down payment that worked within our budget. The best no haggle no pressure sales experience I’ve ever had buying a car. We will definitely be back to purchase our next car from here. Couldn’t have asked for an easier or smoother transaction!

Happy with my Chevy family van. We dont have to take 2 cars anymore! Thanks Jason for helping us

Had a great experience buying the truck. Mike the salesman was very informative and helpful. Would definitely recommend Mike and the dealership.

Requested some info on some trucks Id been looking for, Had excellent service from Mark Atkinson the internet sales manager. The day I came in and purchased my new truck Mark wasnt there to finalize the deal. But all in all the experience was great.

Good people!

Great people, lots of choices of trucks. One less now, we purchased one!

Frank was very helpful and profesional. got me into the truck i wanted. great dealer ship to buy your next car

Mike was very helpful and easy to talk to during the whole process. Simple and easy to discuss finances, and work out a payment plan. Would recommend this Auto Dealership to anyone and everyone.

Had really great experience with Mark and Jason at Pacific Auto. The biggest truck selection ever with great prices. Thanks to the owner Joe as well. Really appreciate all the help getting everything taken care of.

Came here to just look for a truck and ended up leaving in one, Mike was very helpful in every way. Not once did I feel rushed or pressured. I will be back again when its time to buy another vehicle no doubt.

Bought a Ford Raptor there. Great price no hassles purchase.

Great service! Mike was great. Took great care if me and got me what i wanted. Thanks!

Mark is a good dude and was helpful making a deal on the truck from a state away. I dig the truck. Its expensive and Im paying dearly for it but its loaded and I wanted it bad enough so....Look fwd to driving back to AZ and getting some miles in it.

Best experience ever. Mike my sales very helpful and knowledgeable. Highly suggest.

Thank you for the easy transaction with my new Jeep Rubicon. Highly recommend. :)

Best experience I’ve ever had buying a car. Amazing! Thank You Mike and Fernando!!

We had a great experience with Mike. He made it super easy to buy a Ram 2500. If you are looking for a place to buy a car or truck go to Pacific Auto Center and ask for Mike!

Good service and a great Truck. Mike and Fernando were attentive and helpful.

Got my DENALI at a great deal thank you Eddie

Frank helped me get a good deal ..Thank you Frank and Edy i will definitely send you some customers.

Mike helped us get a truck and he was amazing! Nelson took great care of us too! Thank you!

Eric was great! non pushy and hassle free. financing was great as well

See Salesman Gilbert for good service

We had the best experience with David Rios walked out with our Dream Truck will definitely keep this place in mind for our next truck. -J Guadalupe Gonzalez

I am so happy just got my F1-50 platinum, truck thanks to Erik, Tony Nelson and Edy, who try so hard to get me into my new F- 150,,,,, Thank you to all of you I love your super great service and trying everything to get me into my dream truck,,, THANK YOU PACIFIC AUTO CENTER...!!!!!!!!!! GREAT JOB!!!!!!!!!!!

I contacted several dealerships and Mike responded the quickest and was the only one that would work with me on delivering the vehicle to my business in Temecula. Id refer him to anyone looking for a pre-owned vehicle.

Omar Fuentes was a big help and was awesome to do my deal with if you ever look for a car or truck ask for him and he will help you and bend over backwards to make you happy

Thanks to Mike and Daniel, i bought my first car! Thank you both so much! Highly recommend!

Pacific Auto Center is such a great place and Frank Rodriguez was such a wonderful salesmen I recommend to come in and ask for Frank.

We just bought a 2016 Ram and our sales Felipe was awesome if you need a beautiful truck go visit Felipe at Pacific Auto .

Great deal on our new truck .. Jason took the time to show us a couple of trucks and got us exactly what we wanted and needed .. ask for him when your looking for a vehicle..

Frank was very helpful and helped us get the truck and price range that we were looking for.

I Came from from Colorado and picked up a beautiful 2015 Ram 2500 ..Thank you Mike and Eddie!!

Fabulous experience from Mike and his boss! They followed through with calls and contacted me when needed and when I arrived, were pleasant, not pushy, and worked with me with a smile! A++++ team! Yeah!

My sales person Jason was great, perfect customer service and made it hassle free when it came down to negotiating the price, hes giving me the best deal on my ford explorer.. I will definetly return for my next purchase

Frank is a very good sales person he really help us throughout the process and all the people there are very hospitable.

Brought my first car and had an amazing experience. great customer service.thanks to frank and tony

Mike was awesome he helped me get the van that I really needed thank you Mike!!

We can to buy a truck frank help us great service very knowledgeable we left very happy Thank you!!

ANYBODY THAT NEEDS A GREAT DEAL, JUST NEED TO COME DOWN AND SEE MIKE, HE TOOK CARE OF US ON OUR 3500 RAM THANKS MIKE

Nice price. Awesome service. The employee called Mike is a really nice guy.

Checked online for used Pathfinders and found the one I wanted at the Fontana store.Called and spoke to Mike who was very helpful. Process was quick and easy

Omar Fuentez was a great salesman. helped me with a bunch of things over the phone and was extremeley fast and most importantly nice. Great guy

We had a great experience with Mark at Pacific Auto. He waited for us to arrive from out of town at closing time. Was friendly and was able to get us the financing that worked for us.

Arbey Burgos,Wonderful young man!!!!!!!! went be to the fullest to get us in a truck that we wanted he made our visit very pleasurable. very nice young man. I would have all my family have him as their sale person.

Thanks for the hassle free truck buying!! Found the truck we wanted online got pre-approved over the phone, came in to test drive and went home with a truck!! Thanks Mike :)