Very rude owner. Dropped off bike on Sat to fix and told me it would be ready on Wed. I called Thursday to ask if It was ready and he said “Did I call you?”. I recommend you be a little more friendly and have a better attitude. Demeanor is really bad. Smile a little more it won’t hurt you!
Horrible communication from the shop owner. I had dropped off a bike frame to get painted. Down time was suppose to be 4-6 days… I called the shop to see if the frame was ready for pick up about 7 days after drop off. I was told paint was still being ordered. Mind you this was a basic metallic grey color.. Another week passes by and the bike is still not even prepped for paint.. He later told me he was busy and didn’t have time to paint the frame. He should of been upfront from the beginning and shouldnt of been giving me the run around.. Wasted 3 weeks of my time.
When he opened it was nice dealing with him but now its horrible, cant get any service from this place, all they have are cheap no brand bicycles and accessories, go take your business elsewhere. this place is no good.
Owner is kinda creepy. he likes to kiss customers non consensually. true story.
Very friendly and great customer service! The owner Responded to my email on Christmas Day and looked at my bike the following day. He was quick and very reasonably priced. I will definitely take my bike to this location for any other issues that may pop up.
Very good service nice guy would recommend
Hector is an amazing guy. Legit bikes and service!
The best bike shop in town. Really good affordable prices and the owner super helpful and always trying to give you the best prices possible highly recommend this place.
Great small business. Used to live nearby and this was my local bike shop. After, I would never go anywhere else. Even if I lived far away. Hector is knowledgeable, professional, and friendly. He is the cheapest on price and highest on service. Wish Al local small businesses were all ran like Hectors bike shop. Highly recommended!
I just want to say thank you to Hector and Milena for helping me out with this beautiful bike and I couldn’t have asked for better customer service. They treat you like family and go above and beyond to make sure that all your bike needs are met. If you’re looking for a new bike or bike parts or even a repair or tuneup. Go and see Hector and Milena at their shop.They will take care of you and you will not be disappointed. They are amazing!!!! Thank you again Hector and Milena!😁
Owner knowledge of bikes makes it the best shop for your money. 🚲
The guy was in the Olympics what more can I say . The best advice best tech best 👌 👏 best
Great shop! Knowledgeable staff is very helpful and friendly. Great prices and honest work
I like this place. He and she are always attentive to my bike needs which happen often. Kind and courteous too.
Great customer service & reliable work doing quickly.
Everybody out there who has a bike, when your at Hectors bike shop respect this man because he is great at what he does. this week he just had his father passed away R.I.P and you should love everyone in your life everyday. he still came in to work and I respect this man for it. I love his service I never go anywhere but Hectors cause he is a true professional thank you sir.
Hector is a class act. Every once in a while you meet someone who honors people and has passion for what they do. Hector is one of those. He may not be the cheapest or the fanciest, just a good man and mechanic. I would not even think about taking all 3 of my bikes to anyone but him. 10 out of 10 !Highest recommendation possible!
I decided to bring my bike that needed some much needed TLC and Hector went over and beyond. He exceeded my expectations. I needed 2 new tires 2 new rims and 2 tubes as well as some new grips and a tune up. He gave me the best price around and I could not be happier with the result! My bike looks brand new and rides even better! Im so glad I decided to go with hectors instead of going to these corporate bike shops, Id rather help out the mom and pop shop any day!
Not good they gave me the wrong parts and cost 72$ for 2 stuff
Very good service ! Best bike shop that Ive ever been too! Very knowledgable .
Hi everyone happy Friday 13th. Well my experience at Hector and Milo bike shop.... it went smooth customer service was the BOMB and my bike looks great and rides smooth. Thanks to all in shop. Id give 10 stars if I could
No good, no costumer service
This is my first time visiting this store. The sign saids the store hours is from 1-5. It is currently 1:42pm and the store is still closed. There is a total of 5 people outside waiting for the store to open. To top it off, its 108 degrees. Absolutely unacceptable.
Hectors bike shop is a great! I walked in while having some bike issues on our extended tour and Hector was able to get things fixed and us back on the road right away. Also some really neat history as Hector raced bikes professionally in Central America. Highly recommend!
Hector is the best bike shop ever I been to many bike shops but hector has surpassed all of them. I highly recommend you going to his bike shop, no one can repair your bike like hector. He can do more then just fixing them he can paint them, Restore them etc.
Héctor has the best bike shop in the inland empire. Went in and got my bike wheel trued. Does better work than most shop and charges way less. Will never go to any other bike shop again. Shout out to my sis and Manuel 😎
Such great customer service. Hector wven goes out of his was to satisfy his customers. Ive been there two times and brought my boyss bikes. His prices are pretty reasonable too. If you really want a good bike repair Patterson, definitely checked out Hectors! I promise you will not be disappointed!
My experience was nothing less then excellent... Everyone there has a great attitude and they are legitimately caring about ones needs.Sector put together a fixie bike for me that is just awesome!!! I was going from store to store looking for my next bike and could not find it until I went there... Sector designed my bike and its worth every penny I paid for it... Thank you guys!!
Im happy with the service and expertise from Hector the bike shop owner.
Good prices! Great service! Great people!
This is my 3rd time coming this week, it says they open at 11am. The 3 times I came,I either left my house a little bit before 11 or a little bit after ....still wasnt open...Right now its 11:30 (still closed) they need to be consistent with the hrs or just change it....It sucks. There loss tho cause Ive been waiting here for 30 min and I see a lot of customers leaving ...Literally seen about 8 people.
Went in with my back Bmx rim off looking for a tire and inner tube. Hector hooked me up and put my bike back together again he even noticed my cranks were loose and tighten them right up got back on my bike and good to go. Would recommend anyone. Great shop!
This bike shop is decent the prices are very high though. I came here originally because walmart didnt have the type of tube I needed so I bought a heavy duty tube from Hector. Worked great he even helped me when I came back after having problems with putting it on. There is something off about him as if he has something to hide, anyways the service is decent Im actually thinking about getting a repair on my front tire today hopefully everything goes smooth
Bought my bike on offer up, shoulda just got it new. Came to Hector’s Bike Shop & got grips, new tires & got heavy duty inner tubes, riding like new! Thank you Don Hector!
I am restoring a 2 seater beach cruiser and have been to several bike shops to find the parts that I want for it. Hector and Milena were very helpful and their prices were very reasonable.. great shop AAA+
I love this shop and I will always be a reoccurring customer. Hector is one of the best around!
Great prices and many items to choose from.
Took in my budget road bike for a tune up. Now rides better than new. Great prices and service. Will be coming back for all my bicycle needs.
Went in expecting wizard good times! Met Hector or Dr.. PePe as most know him and the rest is magic. Helped me pick out the perfect Huffy and I rode home to Long Beach on it. As I rode away I looked back to see him in the window smiling and waiving to me as I shed a single tear...... I highly recommend this wonderland of bicycle bliss and Dr. PePes pleasant nature.
Excellent customer service, I have gone to this bike shop in the past & still good service. I wish there was more than 5 stars cause this guy goes above & beyond.
This place has good service and good prices
Hector is a super nice guy that will give the best deals on bikes. I just bought my 2nd bike from him and he customized it for my girlfriend.
Great customer service, Thank You Hector
Bought expensive bikes, his and hers, Phat Cycles and took longer to receive than quoted. Then the guys bike tires started splitting. Hector said it was the sun but explained that the bikes were always in garage or inside and the bikes were only two months old. Since he claimed there was nothing he could do I offered to pay for replacements as riding the bike was unsafe. It has been two months and still I have not received a call from Hector. Have driven by four times and he just gives me the run-around. Dont know why since I was going to pay for them. Finally fed up went to Dons bicycle on Riverside and they ordered the tires, had them in four days. As stated in other reviews it is a crap shoot if the store is open, I guess he is the only one that works there. He closed for July 4th for 5 days. Dont know how someone can run a business like this. Horrible customer service.
Great Service. No problems at all.
Hectors very knowledgeable and helpful . Good place to go for repairs or to purchase bikes or bike parts
Amazing guy, great prices, awsome customer service.Great selection of items and even gives opinion on how to build and customize a bike.
I am bike mechanic for 43years national and international bike raider 1972 Olympic 1975 champion now owner Hectormilenabikeshop for 11 years serving my experience I love my Fontana people no employee only to hand do everything and thank you visited us welcome and thank you all customers for the beautiful reviews
I was treeted like a custemer is supose to be treated👍👍
Awesome work ! Gives his best to get what I want done recommends me whats bestHe works with me on this I need I recommend him to friends
Hector is the nicest guy on earth, basically the personification of generosity and charity. I wish I could rate 10 stars.
Hector did an amazing job tuning up my sons bike!
Amazing deal ordered a bike for me and did free assembly thanks Hector keep up the good work
Hector is best..and a great man..may God bless him..
Went and got great service for my vintage track bike, great price too
Very nice place with everything that youd need
The other day I went in for a repair on my front wheel of my bike. Services Were great. Thank you!!!
Not reliable he tells me to pick up bike at 3. I arrive at 5 and ask for bike. He replies come back in a half hour because I been busy. I ask for a discount and says there is nothing wrong what I am doing.
Good at what he does and very friendly
He doesnt overprice what he sells and does his best to fix your bike as soon as he can.
Great service
Hector was friendly and took care of my problem on the spot! I will definitely be back!
Place is nice but wack from way back. They didnt open at 11:30 they open at 12:21 for me
Unfortunately I wish my last encounter was as good as the other ones. It started as a repair/warranty on a 2-speed rear hub I had repair a while back when I brought it back for repair in is sat at his shop for about 3-5 months without being worked on, throughout the summer. While it was down I decided to have it panted/powder coated since it was taking so long. I plained taking the parts to a powder coating shop in Downey California and thats when Hector told that the $150.00 I was going to spend on it was to much. This is when I agreed to have one shops he works with do it. Up to this point everything was ok and going fine but, when a time of completion given to me by Hector and was not. I started hearing how he was losing money on this job. Now I did not tell Hector and his son what I was going to pay them they set the price. Now that was one thing. After he did get the parts back from the shop/people power coating it 2 major part where painted the wrong color which would ok if they where going to resand blast the frame and handlebars and paint them the right color but, on reinstalling all the parts/ slap together, done by Hecktors shop my sprocket was installed backwards, parts at the powder coating shop where lost, bolts were not tightened and there was a chip in my handlebars that showed the old paint. This is why I am giving them one star because a half is not availableIn fact after closer inspection nothing was sand blasted and that was part of the verbal contract with Hector. I thought we had an understanding that ALL the parts were to be sand blasted where is the thumbs down button :-(
This bike shop help al customer very good familiar and honestly good prices the best
I bought a bike here and while it was about $100 more expensive than I couldve bough online, it is totally worth to try to ride one to see if it’s a good fit for one.
I bought aBike here, wasnt too happy with the customer service. I was told free maintenance on the bike but after three or or four tune ups Hector didnt want to tune it anymore. I was disappointed never been there since.
The service is extraordinary. The prices are fair.
It was my first time shopping there today and I they treated me well, I bought a locker chain thingy to lock my bike at school and the guy thought me how to use it, good place to shop for bike accesories after all
Good service..fun
Great prices and fast work. Would come back here for sure.
Everytime we call to check for pricing or anything in that matter they never answer there calls and they dont open at the time there suppose to
Excellent place for bicycles and service
Poor service I took my daughter bike on Monday he said will be ready the next day I when until Wednesday not ready I took my business too Orejon bike shop 100% better they fix her bike less then 15 min
Great bike shop.
Very experienced mechanic.
Hector is the Best in the industry period.
Amazing job on the bike repairs!
Hector is awesome, good prices and fast repairs
Hector bike shop different prices and services visited us thank you
Awesome customer service
I wont go anywhere else
Great service.
Best bicycle shop
A1 service...
Horrible service
Expert in Bike Repairs
Nice
Good service, friendly treatment. I recommend it.
Excellent service and repairs are the same day and not to mention the prices. Magnificos was worth voajar asta fontana 👍