They provided me with outstanding service, even did my wheel alignment free of charge. The manager was suppose kind and all his employees were professional and they did outstanding work. My brakes are working perfectly and everything they told me was true about my car. I really appreciate their Service.- Oumie.
Hello everyone reading this I just wanted to let you all know this place will scam you. That’s right I had my power steering pump replaced back in March and now it’s august and the pump did indeed went bad (I had 2 independent mechanics take a look) they wanted me to have work done for other things as well that were not the issue. I thought I could trust this place but I was wrong and they kept my money and would not replace my pump. Oh yeah one more thing you have ‘90 days warranty’ so if your car messes up on the 91st day it’s going to cost you. What made me more upset was they didn’t even test it to make sure it was the pump I just saw them pointing a flashlight where the pump is located. Go to an independent shop you’re better off and you save more.
Service was ok but I would prefer to go to a smaller business, large franchise companies like this are all about up sales (like in my case)***update***Had my thermostat replaced here, truck started over heating, took my truck to my usual mechanic and he showed me that a bolt on my thermostat was missing prior to making repairs. Again I didnt feel like Midas wanted to take care of me and invest in repeat business, it seemed to me they just wanted to meet their quota for the day.
Got an oil change with synthetic oil, service was quick I was out in 45 minutes. Very good customer service.
Couldnt be more satisfied with the service I received today. The store manager Amado Ochoa assisted me and he was more than attentive. He is very personable, courteous and professional. They ordered the parts I needed and they came expediently! He also shared wisdom from life experiences that completely blessed my life! I HIGHLY recommend Midas to anyone and everyone.
Well what can I say the person on the counter was helpful and nice. They got my car fixed me truck and Im on the road again. All I can say is thank you guys at Midas for the job you do.
These guys are great. Service is really good. Amado the manager is really nice and very accommodating. I highly recommend.
These guys are great! Thank you Manny for getting my car fixed fast and the right way! Definitely mechanics who love cars as much as they love the job!
Very professional...great customer service and did a great job replacing my back rotors
Love this place, i bring my Cadillac here, instead of taking it to the dealership. I save a lot of money overall on maintenance. Midas is very knowledgeable, and they take time and explain everything to you. I highly suggest appointments if you hate waiting and extensive amount of time. And please try and go during the week when Armodo( sorry if i butchered your name🤦🏾♀️) is there wonderful, friendly, courteous and such a people person!!
Came in for an oil change. Appointments only or 1 and half hour wait. No big deal until the manager started touting their professionalism and bad mouthing other businesses. Said they werent Jiffy Lube. So I went to Jiffy lube. Also manager must have been a preacher cause God was mentioned multiple times. Save your religion for yourself. Dont bring it to a public business. Dont assume you know peoples spiritual preferences. Is this a Chik Filet or Midas?
They are always friendly & helpful. Prices are pretty reasonable & they usually have an available coupon to use for most repairs and/or services.
I went in for rear brakes but it was to expensive he cote me $390 front $390 rear told him the car not even worth that it’s just my work car so he also cote me for two tires that I need so I say ok with the two tires all done and finish my bill was $286 I could have gotten 4 tires for that price not a satisfied costumer $100 for labor and he still charged me for the brakes inspection $35 WOW REMEMBER THIS GOD NOT SLEEPING BELIVE ME !!!!!
Very professional and friendly! I took my car in to get the ABS brakes looked at. They checked my truck and was honest about the condition my ABS system was in and my brakes. They didnt try to sale me anything I didnt need! I really appreciate the honesty and definitely will be doing business with them in the future!
Very friendly, great work, its very hard to find honest auto repair shops, I highly recommend these guys, they are good prices and do clean work
Never again these guys dont know what the hell theyre doing $700 down the drain my check engine still coming on for the third time lm warning you this place you need to avoid
I am extremely satisfied with the service I received at this Midas location! Although not from the local Fontana area, I was exceptionally taken care of. The store manager, Amado, greeted me with excellent customer service at every visit to this shop. Despite being very obviously busy, I was consistently regarded as a priority. Junior removed and replaced my third brake light, and in under an hour, I had left the shop. Very reasonable appointment timing and service charge. Will adamantly recommend to local friends and family!
Guy at the front desk needs better customer service skills. Expected for someone to call me once my brakes were done so I can pick up my vehicle and instead get a call asking if im going to pick my car up because it has been done and they were closing within the hour. Will not be going back to any Midas location. Customer service was pretty non-existent.
The customer service at this location is astounding! I feel listened to and accommodated on the needs of my vehicle. Most places discredit me for being a female, but I felt valued since the instant I walked through the door. I highly recommend this company and location. I was taken care of by Amado who took the time to explain things to me and hear out any concerns I had. Thank you!
Trash service, went in for a repair on my car. I was charged a whopping $1418 for a repair that an import shop would charge me $988 out the store.I called the shop to see if I could cancel the service and the manager gave me a sappy story about how we made a deal and he ordered the part etc.Low and behold the part they said they ordered cost me $705 dollars yet the original cost for the part is only $280, so apparently charged roughly a $400 mark up and took 2 days to fix my car. They were really trying to screw me over.When I got my final bill, it was $1297 and they charged me $1418, so where did the other $100 go. Going to contact my lawyer go this. Trash service, Pleas stay away!!
Came to this establishment thinking I would get good service! Tall guy claiming to be the owner told me according to his mechanics my vehicle needed extra work and parts and price went through the roof. I found it suspicious since I wasnt having any other problems. To be safe took it to couple of other places and asked for advice to my surprise both places told me car was fine. Well thats one place I wont trust recommend or ever go back to. Do your homework and shop around before knowing who you can trust.
I was happy with their service for oil changes. Then they found a coolant leak. Thermostat housing they said. I saved the money, came back and got it “fixed”A few weeks later I had to put coolant in the car daily. So I decided to take it to a radiator shop, and lo and behold, they didn’t find any previous work done on the car. Just a like a temporary fix I guess. I had to pay again for a thermostat housing and whatever else it needed to fix the leak. I was out $440. I guess when they see a girl they feel they can swindle you. I was so disappointed because they had treated me with courtesy and I was happy to give them my business after I decided to stop going to sunrise ford. Oils changes I guess it’s fine and they don’t take long if you go early. I WOULD NOT get anything fixed unless you’re a person who knows about cars to verify the work they’re “supposedly” gonna do.
The manger is very nice and helpful I done my oil and filter Service 3 times with them and they have good prices and for my brakes they did a good job on it and during that time they have a promotion
I just bought a used car and my check engine light turned on. Thankfully I got a warranty with it. I contacted Midas and Amado who works there helped me with the whole process of getting my car fixed. He made me feel that my car was in good hands. Best customer service experience
Great place for all your mechanic needs.
Midas saved the day with the same day repair option. Fixed my wheel bearings,shocks and inner tire rods .
Amando and his staff were very professional and detailed through every step of my brake job. They even allowed me to look at my car and explain the condition of my rotors and brake pads with the measurements. Their thoroughness was much appreciated. Will be taking my car there for routine maintenance.
The guys out side are rude and yelling at the guy inside i felt very Uncomfortable not a nice place to work
In the process of getting my oil changed ... the guy at the desk was cool very professional even gave me a discount for it being my first time here
So far my family loves them! And the main dude is super nice!
The people are friendly and and the service is fast
Amado is a tech that cares.I mean, I usually go to Midas. But, these guys are a little higher on the next tier.
They honor they word
I went in for an oil change at 8 am there was a guy before me for one also. The guy in the front told me that the guy before me has an oil change and it won’t be done til 12:30 and that’s when they can take me...4 hours for an oil change when the lot and garage is empty?
Took care of my girls rear struts asap
Amado the manager gives excellent customer service. He got his technician working on my Escalade making sure it running tight.
Do not recommend went to get oil change and they broke my speedometer. Never went over 90 mph in my car not before them anyways now when im going around 50 or 60mph its saying im going over 110mph never will go back.
Reasonable prices. Good customer service!
Always great customer service. I have been going to the Midas for 15 years. Will continue to be a valued patron.
I went in for an oil change and Im very satisfied with my experience. The staff was kind and knowledgeable, the oil change was a reasonable price, and the Midas touch that they do was very nice. I also asked about transmission flushes for future reference and they quoted me a better price than anywhere else I have checked. The only thing that could have made it better, was if I had an appointment. I had to wait an hour for them to get to my car, but thats to be expected as a walk in. I will definitely be coming back for my transmission flush.
Very helpful. Technician and sales rep. Were very helpful. But the diagnostic fees were crazy. I ended up going to la Sierra tire shop. They scratched my rim a little, but I saved overall.
The the service was great the front desk representative was very courteous and friendly. Every car I had I bought here for service...
Amado Was very Helpful, Nice, and helped me out with car. 🙌 Recommen
Midas is a great place to go if you want good car service. They have good prices, they are also very flexible with with there prices. I have been getting car service with Midas for 4 years and I have no complaints about this place. These men are very friendly and will work with you to make sure your vehicle is up and running.
I needed someone I could trust when I first started coming here and these guys have been faithfully taking care of my car for years now. Thanks Alex & Eddie, as a single mother, I cant afford to make a mistake when it comes to fixing my car and you guys always fix it right the first time and tell me what I need and dont need. See you next time!
I made an appointment with them and they were able to service my car without wait.
I had a great experience here at our local midas store.. The customer service was great thanks to Eddie! The prices were also awesome. They also offer coffee and water. I will be coming back for my next oil change.
Great and consistent service here! Eddy communicated issues with my car very clearly. Great prices and speedy service!
The master and slave cylinder didnt even last a year when i had them fixed at this place. So i went back to tell them about the issue they said that each part was $150 an $155 and that the only thing they can do is not include labor but the total was going to be $300 in parts at the end.When i asked Auto Zone the day before i went to Midas, Auto zone said they have the parts for $39 and $79 Midas tried to double the price per part, really?so i just left and fixed it my self (which i should of done in the first place) smh anyways they r over charging people here its better to look up how much is the part u need somewhere els an shop around to see who will give u a honest and better deal dont let Midas fool u like they fooled me the first time
I loved the service I received here. True professionals, great work and theyre open on Sundays. Fresh coffee in the morning was a plus!!
Very goid food and a good place to enjoy a great breakfast I recommend thus place to family and friends
Visited Midas this morning Eddie was very helpful with notifying me about my upcoming scheduled maintenance. All of the guys that work here are always professional knowledgeable and helpful.
Very fast and professional job with my oil change. Didnt try to upsell me anything either. Would definitely go again!
Such a great staff, quality parts, oil change was done in less then an hour even for a Saturday morning got there early.
Its a good place to change oil and do not overpay for it. I wish they had more convenient location to drive there.
The very helpful crew have made this place my go to for General car Service. Theyre polite helpful and pleasant.
Great place, came in to get my brakes done after the dealership tried ripping me off. Very pleased with the recommendations made by the front desk in order for me to get the best service for my money!
Im glad these guys didnt try to force the most expensive services on me, like jiffyLube did yesterday !!!!!! I know my cars needs and these guys fulfilled them for me... I only wish I had bought my 4 new tires from them yesterday as well. But i will differently be coming back here again in the future...
This is by far THE WORST Midas shop ever. Please be aware and dont waste your time or money on this place. They have horrible horrible Customer Service especially the shop Manager Jessie. Do your self a favor and go to another auto repair place....
Best Midas ever! Always quick with the oil changes, good coffee & exceptional customer service. Alex y Eddie ROCK!!!
Got my oil changed here for the first time and Eddie and Alex with both very helpful and had great customer service. Definitely bring your car here for any of your vehicle needs!
Excellent service! Guys here do a suberb job. Would not go to another place.
Good service at a good price
Great service
Great service! Attends you right away and checks everything. I will keep being a customer here.
This is the best Midas Iveever been to. Just moved here and already found my go to spot. Thanks Eddie!!
Real fast and very reliable, I got attended by one of the workers named Eddie and I suggest anyone and everyone out there who wants good work and very quick reliable service to show up to Midas and ask for Eddie!
I been coming to Fontana Midas for years now.Good customers service very knowledgeable when asking questions about your car.Eddie and Alex both funny guys.
Great service..people here are friendly and very helpful..I will be bringing my other car here for next brake service..
Eddie is very knowledgeable and got me in and out in less than 2 hours for my repair job.
It was good customer service was good and polite
The Toyota dealer could not get me in today. came to Midas an eddie got me right in fast service. thanks
They went the extra mile to save me money and still see to the concerns I has about my vehicle. For sure going back for any work I need done.
Great place awesome people. Alex and Eddie are really helpful
Staff is respectful and they always do a great job on my truck.
Great service and great info on how to keep my car running good.
I was in for oil change they are nice explain very well ! I recommend MIDAS !👍
Great customer service and fast! Thanks guys!
Midas in Fontana is my go to place for Oil changes. The Staff is AWESOME always offers us fresh coffee and the prices are not too bad.
Great job just walked in and already satisfied!
People told me not so come here and I ignored them. TAKE MY WORD DONT COME HERE. I showed up 20 mins before my appointment (1pm) and didnt leave until 2:10ish. They didnt take my care into the port until after 1:20. I was helped by the OWNER of the location and I paid for a full synthetic service and the OWNER told the employee to give me a conventional service. Not only that but I tried contacting the OWNER to get resolution to this and we ended up playing phone tag since he would only call me during the times I told him not to. After a while I was the only one trying to contact him. He never called me back. DONT GIVE YOUR MONEY TO THIS POS...(reply to his reply) now you want to fix the problem because I left a bad review. No one should give their hard earned money to you Manny, you at disrespectful of people and their time.
Not too happy with their service! They are looking to take someones money instead of being honest!
They were very friendly, super quick and affordable, will definitely come back
Im post late but i stop here n yah the wait was long but seem to fly the works are great keep u update with ur car n u dont have to just sit there u can walk to the 99 to kill time go eat but the work they do is great will be going back
Brakes do not make anymore noise! Took my truck to 2 other shops that could not make the brakes stop squeeking.
Eddie was very knowledgeable, helpful and saved me money which I ❤️❤️❤️
My check engine light came on and Eddie was honest enough to tell me it ws just a gas cap. This is the most honest sho in Fontana. I wont go anywhere else, youve erned customer!!!
Nick resorts to rhetoric & not truth when job is not performed correct the first time.Very disappointing. I dont trust him. 😒
Took my vehicle in because of an oil leak under the car. A mechanic raised the car pointed a flashlight at my oil pan then resumed to tell me that the oil pan had a crack. Then he took me inside and gave me a price 369.00 just for the oil pan plus another 400 dollars in labor. I went home and investigated the problem on my own. I found out it was the drain plug that was leaking, the washer was broken. It cost me roughly 3.00 to fix. These guys are crooks, please dont get robbed by these guys, always get a 2nd opinion or possibly 3rd. Good luck everyone
I was due for a 90k service and Ford said about $600. I called Midus and they were just under $300. Can you guess why I came here now. Oh, I made an appt and I was out in 1-1/2 as promised. Try that a dealer.
Great customer service with best deals in town !!
Eddie and Alex =2 thumbs up! 😀🤠
No wait, good customer service and workmanship
The worst ever they did a oil change and a dinostics test on my car but they fail to tell me that my break were all out thanks a lot. I went to another shopping were the showed me the breaks and they asked me why didnt midas tell you. Ive been a GOODYEAR customer for many years. I went to midas because it was closer to my house. I wont make that mistake again I dont care if I have to drive 30mins to goodyear Ill do it.Its worth the drive.
I brought my car in for exhauste noise. 1 guy told me around $160.00 + tax. I have my doughter bring the car for repair, an Another guy told my doughter $1800.00. Charge $25.00 diagnostic. I brought my car to Jims muffler on riverside and Merrill. Costed me only $100.00
Good customer service!!
Very good service and nice people
Great service, i went to a midas in san antonio texas to get the axle replaced it took them 4 days with me calling over and over again. Then i drove to california and it went out a week later! So i took it to this midas and the guy had it for about 5 hours and i was out the door free of charge he helped my girlfriend get back to college on time . Thanks again to the owner and his staff!
Great customer service with quality service...
Staff was very helpful. I had a problem but they fixed it right away.