I first stopped by American Tire Depot for a quote on struts, shocks and brakes. I then shopped it around and could not find another reputable shop that could be the quote. Other shops were charging $600 more the same work. I highly recommend this shop for all you vehicle needs. Very competitive prices and quality work .
The experience I had here was perfect! They helped me get the best tire for my car at a great price. Got multiple quotes from different tire shops and they beat them by over $200. Highly recommended!
Great experience overall, staff was very friendly, courteous and helpful. My tire size and preferred brand was not in stock but they were able to get them within an hour and also installed them within an hour.Definitely will return for future automotive needs.
My experience with American Tire Depot. Was absolutely a positive one! They were very helpful, knowledgeable and polite! I would definitely come back again. Thank you!👍😀
Aaron was extremely helpful over the phone and in person . I think hes the only one that answers the phone there... my only complaint would be that as he was checking me out the phone was ringing 3 other associates all standing there with no customers . Aaron had to stop in the middle of my transaction to take car of the call. He has excellent customer service .. overall my experience was good fast and friendly..
These guys are awesome and so helpful! Service and prices are great. Definitely get your tires from here.
The customer service here is sub-par, I initially called and the customer service was hostile. So I drove to the store waited in the lobby and NO ONE greeted me or asked if I needed help or anything. I called while in the lobby to no answer of the phone. The phone range for 3 minutes was answered and hung up. I then called right back and Joe answered with an attitude telling me no one was ever in the store and there were no cars in the parking lot, basically calling me a liar. I told him theres no cars because I left. I did see a gentleman working on a car so I know he wasnt supposed to stop working to help me but the business was open. I just think Joe needs to work on his customer service. Especially on a street with 5 other tire spots. Also check my reviews I am not just a bitter reviewer these people just really dont know how to treat their customers.
I wanted to give kudos to Aaron Hernandez in fontana for squeezing me in last minute to remove a nail in my tire, they were very busy but he took the initiative to get hands on and assist with the removal of the nail in my tire, Im a mom transporting precious cargo, always on the road so it is crucial for my tire to get fixed and back safely on the road and Aaron fulfilled that with his great customer service.
They found the exact brand and spect tires (4) for my HD work van and had them ready the next morning. When other surrounding shops had to wait a week, install was smooth and really fast. Great!
Stop by yesterday after work to get a Alignment got there at 520pm went inside to ask if they could do that for me one guy inside told me that it was getting late to start But this guy was respectful and nice and Is apologizing to me . he looked at the other guy sitting there I guess he the one in charge to see if they could do it and the other guy seemed not to care about doing the job and I ask if they can give me a Appointment for Next day so I can bring it in with my schedule of my job it was really hard to make it at exat time before they close and he just told me look at this board telling me he is all booked up for Friday to Bring it Saturday which it would have been out of my way Since my job is near this facility. Found them online Thought Id give them a try they just lost a customer
Service was thorough from initial inspection at the appointment time set by Aaron and they were quick to discover the full problem with my truck from brakes and rotors to shocks and struts to delivery time after picking me up at my house I am pleased with the entire experience thank you American Tire Depot
Excellent customer service 🐾 reliable car care safety 🐾 hard-working positive mechanics 🐾 have a safe pleasant year 🐾 UR DOGG REDD
Jaime helped me get all of the maintenance I needed on my car! I actually was early for my appointment but he made sure to get my car going almost right away. He didnt try to oversell me on anything, he told me what coupons were available for the services I needed, and my car is now running like a dream. So happy to find a place that does it all and has weekend availability. By far one of the best experiences I have had at an auto mechanic! Will keep coming back!
Great place. They were professional and made my first time experience a positive one. Fair pricing as well.
Every time I go get services from here, I always get the most gratitude from all the employees that I come in contact with. Thank you all for making my experience a pleasant reminder that there is still good customer satisfaction out there. Again thanks.
Best prices, service, and availability. Only place I take all my cars
Great customer service and communication. Four days before my appointment, they made sure that my tires are there already, so everything went smoothly.
Got me in and out pretty quick a little last minute. Forgot the guys name that helped me, hooked it up. Customer service on point. Work on point.
Great service and pricing! Joe did an amazing job explaining everything. He even made sure to show me where the problem was and what he can do to fix it same day! I’ll be back for sure
Knowledge and reliable employees call ahead to confirm what you see online and you will not have a problem
Had a 8am apt today they were not able to find me in the system. Aaron was able to take care of me still. Great customer service. 3rd time purchasing tires for my vehicles.Highly recommend.
Very friendly and accommodating staff. They went out of their way to help me and took my appointment at the last minute. They even explained it could take longer than expected.I will definitely go back to this location for any tire needs.
I was very grateful if you were able to assists me at such short notice. Went to Costco and American tires they were way too expensive. While they were more affordable. Very happy with service 👍😊
Fair prices and outstanding service. Friendly staff. Went there to get new tires for my RV. Called ahead and spoke to Jaime. He set up everything and all went just like clockwork. Jose is an awesome worker. I plan to continue taking my RV there from now on! Great job guys!!
Jaime was very helpful and service was great. Tires are a good price buy 3 get 1 free.
The attention to replacing all 4 tires, and time frame to get the job done was reasonable. However, one of the tires pressure was low at 35PSI, instead of the 42PSI, which shouldve been corrected prior to leaving. I quickly returned and they took care of me right away, but always best to double check all tire pressures before the customer leaves.
Place doesnt let you down. I have brought all my vehicles here. Up front pricing and no hidden fees. They let you know what it is and what you are paying for before they start any kind of service. I had all 4 of my tires changed to new ones, I was in n out 1 hour tops. Quick service. Cool staff. Highly recommend this place.
I love them they gave it to me straight and when I back with my mother they helped us right away. My mother and I will be going back . They just made two happy customers!
The service was good & fast for just walking in. I think they should consider cleaning the tires so they shine when you leave. Just cosmetics but would be a nice touch.
First time here. Pricing is very competitive. I was getting quoted almost double what i paid here. Also the technician that worked on my car explained the whole procedure and went over what was going to go down. I was told by other shops to come down and visit Jaime, as they are very good on lifted trucks. They kept my jeep a little longer then i though but no problem because they did a great job! I will be referring them and i will be returning to them for all my vehicle needs
The employees are very honest and friendly.
We were so impressed by the work ethic and teamwork of the people working there. Took our RV in there and these guys were quick, efficient and very helpful. Each team member was nice and even pointed out a potential problem with an airbag on one side of the coach. I would recommend this particular site to anyone looking for tires and great service!
Awfully run business. No lights in the office. Took 3 different calls to get tires ordered and they didn’t tell me I needed to pay cash
I was not able to keep my appointment in the San Bernardino area but, I had a great experience over the phone, he even wanted to beat my San Diego cheaper price.
The company tried to make you feel like your getting a great deal with the usage of the term discounts but their are so many fees applied that the discount makes no difference. However, they do provide the best price in Fontana. I called 6 places in the area and American Tire Depot provided the best price. Id recommend this place.
This is going to be my auto mechanic shop for life and tires as long as I have a car they are very nice they made you feel at home and their price is very reasonable Im going to fix income thanks you guys for having me there
Joe was kind and very helpful. The service was efficient and exceptional. Will definitely be bring my vehicle back for needed maintenance.
Joe, he handled everything by phone and let me know all steps and recommendations. The work was completed in a very timely manner. I will return and recommend this company to my friends. Thanks
I took my car in and you gave my car full inspection I thank you and I appreciate you I wasnt expecting the full inspection that I received and you guys were so busy I didnt think you were able to do my car today but your workers and you all did a great job and also taking time to make sure that your customers dont drive away with other dangerous problem I will recommend you guys to everyone and anyone I meet once again thank you for your service and you are on time as you told me I love a professional job 👍👍
Great price and great service. Although my tires were not ready at the scheduled time, it wasnt a big inconvenience to have a small set back, and the customer service more than made up for it. The manager Jaime was on top of his game as far as making me feel like my car was gonna be well taken care of. He threw in a couple of small perks to sweeten the deal for the small set back, so that was like icing on the cake. Thanks a lot to the crew from American tire Depot and a special shout out to the hero of the day Jaime.
Best customer service Ive ever had at a tire shop. Joe made sure all of my questions were answered and that my car was taken care of in a timely manner. Would definitely recommend to anyone who is looking for a good service shop. Great deals, great customer service, quick and professional. Highly recommend.
Very helpful and professional. Thank you! 👍
Make sure they actually balance your tires if you pay for it. I bought some tires a couple of months back and turns out I still had the original lead from the dealer on the tires.
They were great. Customer service was good and I didnt feel taken advantage of. Ill definitely return and recommend them to anyone needing tire/auto services.
The staff is very friendly, knowledgeable, and customer service is excellent. Only issue was, some employees were not mindful to mask wearing to protect themselves and the public. Other than that, I’m very satisfied with my tires and the service I received. I would recommend them to family and friends.
Wonderful place. Great service. Really reasonable prices tires.
Good service 👍 👌 👏 🙌 😀
Amazing job by the staff. I unfortunately ran over something leaving work and and had a 80 mile commute home. The manager and staff were friendly and had me back on the road in under 30 minutes. Thank you for you kindness and helping me beat traffic.
Fast and easy service . I went in because I saw one of my front car tire white threading showing, which were actually wires . So I went in ASAP and explain about my tire . Was in the waiting room very shortly and before I knew it my car was ready
Had great service I ordered my tires they got them there same day but in order for that to happen you have to call about 8am-8:30am on a Monday morning and I took 2 old tires off my truck got them mounted to my hubs in a quick time and an hour later took my other two old tires got them mounted didnt take long This place in my opinion has A++ Customer Service and quick service depending on what your needs are Thanks American Tire Depot I will definitely be back with my truck soon for my alignment👍👍👍👍👍
This shop manager provides a great work environment for his employees happy workers do the best work
First time for me good attitude from the people in the office the service on my car was pretty quick.
Great price and customer service. Only thing that could’ve been better was the wait time but overall, I walked away happy 👍
All the workers were very helpful and they did a really good job I could feel a big difference in the way my truck drove when I left it was a lot smoother than before I went in. Im definitely going back and referring people go there...
Great pricing but my car sat around longer than it needed too. Instead of me being there 2 hours they could have had me out in an hour and fifteen based on what I was seeing, the conversations they were having and the conversations they had with me
Great service got a oil change for my 2013 flex, $55.00 great deal synthic oil.. what i did different which i never do was make a appt. Only waited 1 hour and i was done. Hope it helps have a great one be kind to each other were all 1 race
Nice staff, got the job done and fast (with scheduled appointment), helped me find coupon, have a waiting room with vending machines and movies!
Very customer service oriented. No pressureHappy with the competitive price.Very satisfied with your reps Joe, Beto and Store Manager
Great place in n out
Jaime and James both truly care about their customers they are both very knowledgeable and helpful. The technicians did excellent work and are very quick. Thank you ALL!!
People there, joe was very cool, professional, tires look great, i hope they last and wear, like the other ones i had, b. F good rich, all terrain 👍 k02s
They are trying to trick you even trying to make you spend more $$$$
Im a return customer, and always pleased with the prices and service.Just dont forget about the Covid-19, last time I was there for tires, some employees WERE NOT WEARING THE PROTECTION MASKS.Reason Im only giving 4 stars.
I was able to book an appointment the same day I called, when other places couldn’t schedule me until days away. Great and fast service provided, I highly recommend this place!
Friendly, knowledgeable staff. Honest and done in a good time
Had both of my vehicles serviced here and could not be happier with the service I received. I have worked in the automotive industry for the last 10 years and currently work for a company that does consulting for car dealerships (both sales and service) and I have to say the team here is absolutely top notch. The pricing was more than fair (I was truly surprised at how inexpensive my services were), the communication was consistent and the work most importantly was perfect. Highly recommended having any work you may need done here. I will definitely be bringing both my vehicles back when services are needed.
Wonderful experience. i got a great deal on tires and alignment AND brakes!!
Fast and courteous service. No hassle excellent customer service.
It was a 5 month wait to fix my transmission on my town and country van because of cov.19 and the assurance that I had I just got it so I cant really tell you how it runs in a few weeks I can say more
Amazing customer service. Took care of me when I need new tires on my trailer even stayed open late to to get it done.
I needed new tires and alignment. American Depot off Sierra provided excellent service. They gave me top of the line tires and the best prices. This is the second time they have installed my tires and I am a satisfied customer. Thank you for always providing excellent customer service and incredible prices. I willcontinue to come back for all my car needs.
American tire depot in Fontana was great, they beat out competition by hundreds of dollars on same set of tires . Tires were ordered and came next day on a staggered 22 inch set up can’t complain
Great place to come get your tires and automotive repair great customer service very professional.. will be coming back here.
I damage my sidewall on the freeway. I was able to get the size and brand of tire that I needed installed on the same day. The staff was professional, courteous and completed the job timely. I highly recommend American Tire Depot’s Fontana location
The guys here always do a very good and fast job
I order the tires on line, as promised if they came in that day, the shop would call and possibly get installed, the guys were great and worked me in right before they closed....
The team was fantastic. Finished when they said. Guys are very knowledgeable.
They are always honest and upfront..Also they do a good job..
Joe and his crew were very helpful. Inspected my vehicle and provided the recommended maintenance. Time frame was surprisingly fast and under an hour. I will be a returning customer!
Friendly and knowledgeable people fast and quality work. I’ll be back!
Got my wheels aligned. They also put on some hub caps I bought. Thanks!
Staff was friendly and service was excellent. I replaced all four tires and had an alignment done.I called in advance to get a quote, best deal ever. I definitely recommend this location in Fontana.
Awesome staff & service. All other tire shops wanted me to put my trailer on jack stands & bring the wheels in for new tires. American Tire Depot in Fontana, said BRING IT ALL IN!!! Thank you Jaime, Tire Buster Jesus & Jeff!!!
Great Service, got online quote with a discount. Got a call that I qualified for an even bigger discount than originally quoted! Will come again for future service needs! Highly recommend American Tire Depot.
Worst place ever. Took my vehicle to get a simple tire patch and once I arrived some guy came out and instead of greeting me as a new customer or returning one, he quickly demanded to take my vehicle and go park somewhere else. The place was half empty. So I did and when I when inside the same guy spoke to me completely rude. Worst service ever. He told me for a patch it would take up the whole day and I would have to leave my vehicle there. I drove off and went next door where they treated as if my business was valuable. The place I went to is called Don Cortez Tire shop. Good place. I would recommend this tire shop instead.
This place was great. Called around 10 AM to make an appointment same day to get four new tires and an oil change. They were able to get my specific tire I requested from another location they have them ready for my appointment by 3 o’clock. I had a few other concerns about my car so they looked into it and show me everything that was wrong, and I mean actually showed me. They physically showed me all the things that they were talking about. Their service was great, the prices were fair, and I will definitely be back again
I needed 2 new tires! JAMIE was great!! He had the tires I needed and the price was great. I will tell people I know they should get their tires here. I will ONLY go here from now on.** THE ABOVE COMMENT WAS FROM 2 YRS AND 1 CAR AGO!!!**I will ONLY go to AMERICAN TIRE DEPOT (Fontana, CA) I went there again 5/25/21 and Jaime was still wonderful like the first time I went. I got a reasonable quote, reasonable price, theyre fast, you have somewhere to sit and wait and theyre friendly. Its the only place Ill go to get tires and I tell everyone I know that they should go there also.
Quick and kind service. My vehicle’s flat tire was repaired quickly and effectively despite it being a busy Saturday morning. I believe it was Edgar who performed the service on the vehicle and he was extremely nice and helpful. Would definitely return for future service needs. Thank you!
Great customer service, went in for an alignment, tire rotation and to get a tire patched up. Didn’t make a reservation and were able to take me in, they did an amazing job! Only thing is that they told me my car was going to be ready in an hour and actually took 3 hours. Other than that nice people there and job well done.
Jaime was great. He helped my son get a set of tires. Guys are nice & prices are decect on what types of services you need. They have serviced all 3 of our cars. Keep up the great work! Totally recommend this place.
Service was great. Allen especially, was very thorough.
American Tire Depot extended great customer service, employees were pleasant and very knowledgeable about various Scorpions for MZ Benz. The service was prompt and I felt very comfortable with the services I received.
We were helped by a great guy named Giovanni. I have heard mixed reviews on this business, but he by far exceeded my expectations. To my luck I ran into this place. I had Google searched for Americas Tires near me and this place came up. I had my husband following me behind because I had a flat tire and he had filled air with his compressor to get me to the American Tire Depot. Although, we were not a customer there Giovanni greeted us welcoming and helpful my changing my flat tire with my spare for us to safely drive another 4.5 miles to Americas tires so they could replace my tire since we had our tire certificates with them. If I did not have my replacement tire certificates with Americas Tire for my flat I would have definitely done business with them. Just simply because Giovanni had treated us so well. Great employee and wonderful customer service. I will in the near future do business with them! Thanks Giovanni for all your help!!!
Was waiting in the lobby but the manager Joe was getting an attitude with a Hispanic customer and was really rude to his Hispanic employees... not worth saving a couple dollars to give my business to a company like this, I went to les schwab instead and the customer service was excellent there.
Joe took care of My car need quickly and in very professional manner.I’ve had my last three sets of tire replaced at this location the price was fair but his detail on making time very enjoyable!!
Very friendly and knowledgeable staff. Found the tires I needed at a great price. I had been searching online for a while for good deals. This place beat them all.
Excellent service, quick and reasonable!
I was in deseparate need of tires. I was well taken care of. Oil change and alignment was done as well. Thank you.
Good service best price around $300 dollars Less then anyone around