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Fontana Nissan
16444 S Highland Ave, Fontana, CA 92336, United States
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Fontana Nissan

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Me
Review №1

I had a very nice experience when purchasing my new Nissan Maxima. Steven Wilson the finance manager made my purchase pain free!! And I got the monthly payment I needed! Thanks so much!

Be
Review №2

Thankful to have landed at this dealership! Got an awesome deal on a Sentra for my daughter. Steve in finance was so helpful, thank you so much!! Would 100% recommend this dealership!

Ma
Review №3

We purchased our new car from Leon Danayan. Our experience was excellent. He really went above and beyond to help us. Usually buying a vehicle is stressful but then was so easy. I would definitely come back.

Ju
Review №4

We had a pleasant shopping for car. He gave us the best deal. He was honest, kind, respectful, thoughtful, helpful, fast, cheerful attitude, understanding, and he did everything to help us get the best deal for our familys budget. We are grateful and blessed that he helped us.He looks up for his customers. We felt welcome and understood.Our family is delighted with his service.If you come to this dealer you will walk out with a car, best deals ever!Thank you, Anselmo Cruz!

ja
Review №5

Made the drive down here from OC and very pleased with my experience. Thank you to steven in finance for answering all my questions and explaining everything to me. Very happy with my purchase!

Br
Review №6

Best nissan dealers in Southern California bought my Nissan rogue in 2015, I service every single vehicle that I have here always helpful, I havent bought a car here recently but I did sold a 370z to them. I hope when the time comes they are able to help me get the new z. BTW I miss the z line up they used to have, now they have sentras hopefully that change soon 👀👀👀.

Na
Review №7

Great car buying experience here at Fontana Nissan! Thanks to Leon Danayan Sales Consultant.

ve
Review №8

I came here to purchase my car after my lease was up. I was dreading coming in because the process usually takes so long. Leon the sales consultant was very helpful and made the process run smoothly and super fast! Would definitely recommend coming here and asking for Leon!

Vi
Review №9

Had a great experience buying a car there. Guillermo Loera was a great salesperson and the big reason why we keep coming back to Fontana Nissan.

Ju
Review №10

Good customer service reps car came back working correctly the first time and was clean.

Ni
Review №11

I took my car to Fontana Nissan for repair on my transmission. I have to say the service I received here was amazing. They were quick and friendly. Philip Finely took care of me from beginning to end. He kept me updated with the process of my car while it was there and answered all my questions. If you need to take you car in for any kind of service small or big I highly recommend Philip Finely.

He
Review №12

Victor was very helpful, he helped me overcome some hesitations on the vehicle and made sure I was happy and was taken care of through the whole process he was very patient and kind

Du
Review №13

We bought a car here and it was excellent service! Bernice was soo helpful, knowledgeable and patient. Guillermo made sure everything was taken care of quickly and had great customer service! Pricing was great and warranty offered was awesome! And finance guys Steven and MJ were so helpful! Everything was explained well and no pressure, they answered all my questions. I am very happy with my experience!!

Ke
Review №14

Bernice was polite, knowledgeable. Sold them car for a good price. Was even driven home. Pleasant service there.

Au
Review №15

Guillermo was very helpful and provided excellent service. Please come see him

Do
Review №16

Thank you to Phillip Finley and the service department!I usually dread getting my car service but Phil made the process quick, easy and stress free. He kept me updated throughout the process and had my car back to me faster than expected. If anyone out there needs to have their Nissan serviced, Phil at Fontana Nissan is your guy! Thanks again!

De
Review №17

Unfortunately I havent had the opportunity to buy a vehicle here yet. My review is for service. If youre a good vehicle owner, and care about the longevity of your vehicle, make yourself an appointment with Philip on the service drive and hell take care of you. Hes a nice guy with no nonsense and always lets me know whats good for me. Anything thats under warranty he gets it taken care of and he only ever recommends things that he would do to his own car in my opinion. Have an appointment, dont be rude if you dont have one trust me youre not that guy. Dont be that guy. Have an appointment be a good person be good to your car, these These are nice people it looking out for you and they want your car to keep running.

Ta
Review №18

Had good experience here Guillermo Loera he helped us with great customer service and got my mom what she wanted. Come see him and let him get you in what u want he will take good care of you.

Ca
Review №19

I wanted to take the time and rewrite this review as as the manager at the dealership mark I believe was truly a great help and was Sincerely apologetic about the experience. When above and beyond to correct any Inconveniences that were caused.. Its very professional and really does take their customer service seriously. Thank you

Ma
Review №20

I just bought the car that I have been wanting from 7 to 10 years and it was all thanks to Danny and Alex from Fontana Nissan. They are awesome people and they will bend over backwards to help you. I would definitely recommend you buying a car from Danny with alexs assistance of course Alex is the manager Danny is a sales person and they are awesome.

Da
Review №21

I took my car to Fontana Nissan for service and Philip Finley helped me out. He was polite and took the time to explain all my services to me. I highly recommend Fontana Nissan and Philip for service!

Mi
Review №22

Thank you Philip Finley for all your Help with my Service. I am thankful for employees like you. Your Job is Really Tough and under appreciated by People who have Never Worked in Customer Service. Especially in These times. Thank you for all your Help! Keep up the good work

Sa
Review №23

Leon Danayan was the first sales rep I have ever met and he was extremely helpful and patient throughout the whole process. Made me feel 100% secure with my purchase and made my first dealership experience wonderful!!

Ro
Review №24

Guillermo Loera was very helpful and explained everything on the vehicle we purchased. Great salesman I truly recommend. Very helpful and honest.

Sa
Review №25

Leon Danayan and Syed Haidar were very knowledgeable and helped us find the option that worked best for us when our lease ended. You can tell they care about their customers. Highly recommend working with them!

Wa
Review №26

Leon could not have been more helpful and knowledgeable. We went to Fontana Nissan, where we had leased out Rogue 3 years ago, to get an oil change and inquire about end-of lease options. Leon agreed our best bet was to buy the car we have and like, because a computer chip shortage has caused a shortage in available used cars--and the dealership had none with all wheel drive on their lot. In the time it took to get the cars 30,000 mile checkup, all the paperwork was completed and we drove home to Lake Arrowhead with OUR car (well, ours and the banks) and saved that final lease payment we would have had in August. Thanks Leon and MJ, the finance man.

Br
Review №27

Had my car done by the service department and they did not disappoint! Quick, reliable and polite. Thanks Fontana Nissan service department!

Ja
Review №28

Guillermo was super friendly and knowledgeable. Love my new Sentra

Ga
Review №29

Guillermo was very helpful in assisting me and my dad buy a new truck!

De
Review №30

I love my new MURANO. I purchased it at Fontana Nissan they were very helpful, Delmi was great.

Er
Review №31

I had to come in for a recall on my 2020 Sentra, each staff member was friendly and professional. It took just under 2 hours to finish with maintenance, which was surprisingly fast considering I was not the first in line. Over all I highly recommend this dealership.

Re
Review №32

I brought my car in for service. It was overheating. Philip Finley helped me. He was very professional and knowledgeable. He took care of my car and made sure I was informed the entire time. Thank you Mr. Finley!

Ce
Review №33

I love my new car and Guillermo Loera got me it with a better deal than I was expecting.

Ju
Review №34

Thank you Philip Finley for all your help. Quality service from a quality guy. I will be returning and sending anyone I can!

Ar
Review №35

This car dealership is so professional, they made buying a car a very pleasant experience. The staff and Victor was awesome he listened to what I wanted and made it happen 🙌. I appreciate 🙏 him so much.

Mi
Review №36

We recently bought a new Nissan Rogue from Fontana Nissan and our Sales Person was Danny Truong. We started the process a few months ago and Danny continued to follow up with us the entire time. He was not a burden, rather a tremendous asset to the process. When the day finally came, Dannys professionalism, honesty and overall understanding of the sometimes stressful event turned the entire process into a successful, happy moment for us. Buying a car should be an exciting day and it was for us. We also received A REALLY GREAT DEAL.

Gu
Review №37

Danny Truong was amazing and took care of all my needs. I told Danny every thing I wanted and how I didn’t want to waste either of our time. He understood what I asking for and jumped in to help me and made me feel important. Thank you Danny Truong for being so professional, respectful, understanding and so polite to myself and my family. Fontana Nissan will treat you right, you won’t regret it.

Ti
Review №38

Best service. Phillip Finley is fast and efficient.

Je
Review №39

Awesome service been coming to this dealer since 2008 😊 Thank you Leon D for your help greatly appreciated

FR
Review №40

Not, so friendly service .

MA
Review №41

We had a great service at Fontana Nissan yesterday. The salesmen Jeff and Leon were helpful and did their absolute best to get us the car we wanted! Thank you guys.

Ve
Review №42

Guillermo loera was very helpful and knowledgable with the purchase of our nissan rouge. Kind and friendly.

JB
Review №43

Thank you so much to Philip Finley for making my service experience so quick and easy!!!

Cr
Review №44

We were helped by Leon Danayan. His customer service was excellent. He is extremely nice and helpful. One of the nicest sales man Ive encountered yet!

Ka
Review №45

Guillermo is the best sales person, great service.

Lu
Review №46

If you want to experience or know what a a 5 star customer service is, then go to Fontana Nissan and see for yourself.

Ge
Review №47

Guillermo loera was verry helpful. Thanks

Br
Review №48

Guillermo was very helpful and profess 10/10 would recommend going here.

Au
Review №49

Guillermo Loera was very professional as always. Love my new car

Mz
Review №50

I STOPPED IN THE DEALERSHIP ON A SATURDAY AFTERNOON TO MEET A SERVICE REP, HIS NAME IS JUAN MELENDEZ, AND HE EXPLAINED WHAT SERVICE I NEEDED FOR MY NISSAN AND SCHEDULED MY SERIVICE FOR THE FOLLOWING SATURDAY. I CALLED AHEAD OF MY SERIVCE TO LET JUAN KNOW I HAD TO WORK, BUT THAT I WAS SENDING MY SON WITH MY CAR. JUAN GREETED MY SON AND ASSURED ME THE SERVICE WOULD BE JUST AS EXPLAINED. HE WAS RIGHT AND THATS ALL I WANT AS A CUSTOMER, HONESTY, SINCERITY, AND VALUE FOR MY DOLLAR! I PURCHASED MY NISSAN FROM FONTANA NISSAN 10-5-2019, AND I CONTINUE TO RETURN FOR THE EXCEPTIONAL SERVICE!

Ce
Review №51

I arrive to drop off my vehicle at 5am as stated in my confirmation. 4/3/21 The dealer was closed this was very inconvenient for me since I had to schedule a private pick up (ride)Nissan of fontana needs to get it right.

Sp
Review №52

I believe to be as Fair as possible,That being said this trip to Fontana Nissan earned them five stars! And it starts at the TOP!Came in frustrated left feeling better, thanks to Juan and Crystal and most of all Mike C.Hope the next time I see you I will be buying a vehicle or routine maintenance 🙏

Ch
Review №53

I do believe Guillermo has the best attitude of anyone ive ever met. Could have helped me get my car out faster but....still attitude is five stars. Thank you nissan

Br
Review №54

We just absolutely loved guillermo. We wouldnt have bought the car if it hadnt been for him. Steven in the finance dept.was excellant. Even alex came out and introduced himself to us😃

St
Review №55

Guillermo rocks, if your gonna get a Nissan here ask for Guillermo! Great honest service.

mi
Review №56

I worked with Leon Danayan at Fontana Nissan and he got me out of there and into my new Rogue without a bunch of b.s. Also the Sales Manager Frank jumped in and took me for a ride in my car so I would be able to work my Pro Pilot. They took good care of me and still do !

Ma
Review №57

No issue is too big for these guys...just talk to them and they will do their best to make you happy. Leon Danayan and everyone at Nissan Fontana pulled through and took care of us! That’s why I keep coming back to buy here.

Da
Review №58

Traded in and purchased a vehicle. Had a great experience with Leon Danayan. Great service and even bought us lunch unexpectedly. Will definitely recommend to other people.

Ge
Review №59

The variety is good. Please be aware that most vehicles have the additional tracking system put on them. Even if you neglect to not buy it the original wires have already been spliced and manipulated. Almost every dealership does this now. I don’t know about everyone but if I buy a new vehicle I expect it to be new with nothing cut under my steering column and kick panel. Best of luck people.

st
Review №60

I would like to start by saying that had gone to many different dealers prior to Fontana Nissan and i have nothing but great things to say about Danny Truong and the entire team there. I was in a bad spot and they where able to make a deal happen. From the time i got there it was all up front honesty and no BS. They got straight to the point and explained everything to me. Based on the treatment I received i would have to say that i will only be buying Nissans in the future and inly from Fontana Nissan. Thanks to the entire team at Fontana Nissan and Danny Truong.

Rh
Review №61

I went to purchase a car for my birthday and I was not disappointed!! Leon was a great help in helping me find the perfect car!! Definitely would recommend to a friend !

Ve
Review №62

Was just looking around for a vehicle and couldn’t find what I wanted but Leon helped me to get my second choice! Thanks for everything I’m satisfied and great customer service happy customer !

in
Review №63

I just purchased a Nissan Pathfinder from Fontana Nissan and the experience was great. My salesman Leon was great. He was pleasant, non -pressuring and informative of the vehicles. Although buying a car usually takes several hours, but not this time, im a happy buyer!.

Vi
Review №64

Easy sales process got exactly what i wanted. No hassle. When i took delivery of my vehicle it was in showroom condition. Definitely recommend Fontana Nissan for your next vehicle purchase. Ask for Mr.De La Rosa in the internet sales department. Couldnt be happier with my purchase. 10 outta 10

li
Review №65

Leon D is the best! My family and I return to Fontana every few years to get a new leased car, and Leon does not disappoint. He will find you the perfect car that sticks with your budget and hell get it done fast!

Ju
Review №66

Customer service at the Service Department was friendly and professional. I didnt make an appointment for my oil change and they still serviced my car fast. You have the option to pay for services online once they send you a text message with the total which is great when you want to minimize contact with others. Overall Im normally happy when I pick up my car from getting serviced at this location.

PH
Review №67

Guillermo Loera was super helpful. He was very patient also. Thank you

Le
Review №68

I had such a great experience here! Leon Danayan helped my grammy and I find a new car for myself and it couldn’t have been a smoother process! He was very helpful and had a very friendly/welcoming personality. I ended up getting a Nissan Kicks and I couldn’t love it more! The process was made so simple and easy and I couldn’t be happier! Thank tou Leon and thank you Fontana Nissan!!

Fe
Review №69

The only really benefit I found was that its not as busy as Montclair where I purchased my car with regards to the service dept. That said, if I buy another Nissan soon it will probably be there. The Montclair Nissan felt a little sketchy in the dealings.

Fa
Review №70

Herman did an excellent job on my vehicle and I would recommend him. Herman had his mask on every time communicating with me. However, I have advice for others who work in the service department: When speaking to a customer please have your mask on and if not move six feet apart. I didn’t feel comfortable and will sadly not be returning until further notice. That is very unprofessional especially at this time.

Ra
Review №71

Had a great experience! I was able to get in the exact car I came for thanks to Danny. It didnt look good at the beginning but they got it done! The service was tremendous from sales to finance and everyone was super friendly. Big thanks to Danny and the whole staff!!

Ro
Review №72

Car shopped at Mazda/Honda. & decided to get a Nissan kick. They had what I wanted For less. No pressure from Guillermo My sales Consultant. He had a Good attitude good conversation. & Got me the payment Amount I was willing to pay..thank you.👍As, Time has progressed with my car. I feel Now that I was sold a Lemon. My manufactured tint had bubbles. It was redone by dealer.. Still Has bubbles. My seats look extremely used. My radio volume doesnt higher. My driver side windshield dosent Work. My tires kept losing Air first week Home.. Ugh! Should customers be Sold the same Car that everyone Test Drives? Their Cars used & abused..Ive Only had my Car a few Months. Inc: it has all kinds of Safety Recalls. Does this mean I bought a Lemon? Or just a used for test drives To many times Car?🤷‍♀️

Vi
Review №73

Well is smal dealer nice peopleBut prices cant compare big dealerLike north Hollywood nissan.

Ra
Review №74

Concerning the Nissan Race Shop parts department, they are absolutely the best when it comes to working with customers and their requests. Cody is always willing to help you out with questions and concerns, and they always honor the prices on their site. Anyone looking for parts for their Nissan should always come here first.

Be
Review №75

My mother purchased a vehicle from Leon at Fontana Nissan. She is very happy. He was very courteous, welcoming and knowledgeable and I will recommend him to all my family and friends.

Do
Review №76

Just got the new 2021 Nissan Rogue😍😍. If your in the area stop by. Call Danny now, so far the best sales rep you can ask for. He will work with you and have you driving off with a brand new car. Had me in tears once I got the approval. #FontanaNissa Thanks so much Danny for your assistance!

Sa
Review №77

My husband and I just bought a certified Kia with the new Nissan lifetime warranty. Danny was our salesman and he did a fantastic job made us feel comfortable and made everything easy. 10 out of 10 recommend. Thank you Fontana Nissan.

Ar
Review №78

Good customer service, willing to work with your needs. Ask for Guillermo.

Ch
Review №79

My sales rep was informative and made everything easy for my first car purchase!!

Jo
Review №80

I really enjoyed my experience with Leon Danayan and I really recommend everybody comes and asks for him by name. Hes very helpful and welcoming.

ta
Review №81

Excellent costumer service, Victor Osornio our internet sales representative was super friendly andas helpful

De
Review №82

It was a great experience for me. Great customer service by all especially Victor and Alex; they both were a great help in every way possible. I’m honored to be a part of the Nissan family.

Je
Review №83

I recently took my Rogue to get serviced and my service advisor Herman did the best he can to ensure my vehicle got what it needed and explained to me the possible wait time . I felt safe while taking my vehicle to get serviced. Herman was wearing a mask and gloves, which made me feel comfortable in these unsettling times. There was protective plexiglass between Herman and I while I met with him at his desk. I understand the wait time isnt going to be speedy, but my vehicle is always taken care of right at Nissan so its worth the wait. Like everywhere during this pandemic, you just have to be more understanding that people in general are doing the best they can and wait times are going to be longer anywhere you go.

Mi
Review №84

All the employees at Fontana Nissan were friendly, professional and willing to work with us to help us get our new vehicle.We will definitely recommend them to family and friends.

Ga
Review №85

I was looking for a car for my daughter’s birthday and I was immediately helped by Leon Danayan. I have been through the car buying experience many times and this was the fastest and most efficient experience I ever had with purchasing a vehicle. I was not expecting to find what I was looking for on the the first dealership location I visited. I planned on going to all of the dealerships on the street to view their inventory. It was nice to test drive the vehicles alone and Leon and the Fontana Nissan team allowed me to drive the car that I selected to pickup my husband so that he could see and feel the drive of the vehicle. The finance process was surprisingly fast even though I didn’t have any of the documents with me to supply them to finance company. They allowed me to use a computer to print out the necessary documents and email the others that I had at home. Everyone I encountered on the lot was extremely friendly.Thank you Leon and the Fontana Nissan team for making my daughter’s 17th birthday amazing. She absolutely loves her Nissan Kick.

An
Review №86

Danny was a great salesman. His service was excellent, no problems throughout the process, it tools us like a day. Very fast and easy. I truly do appreciate his time!

Al
Review №87

Andy the service representative was great kept me informed of everything going on with my car from start to finish even on his day off I really appreciate his attention to detail again 5 stars thank you Nissan

Ja
Review №88

Danny help me with my purchase, very profesional and helpful, he answered all my questions about the lifetime warranty and helped me with a very easy process.He listen to my needs and concerned and did not made me feel pressure during the process.Thanks Danny!

Ka
Review №89

Best customer service I have ever experienced. My sales man Victor Osornio was awesome. His manager Al Larrinago was terrific.. Really took care of me as well. He also had me laughing so hard I was crying at the same time.. Lol 😊. Last but not least MJ Singh the Finance Manager was wonderful. He hooked me up big time with the whole shibam. Have not bought a car in 15 yrs. This was the best experience in purchasing a car that I have ever had. My hats off to all of them. I would recommend Fontana Nissan Dealer in a heart beat to anyone in search of a new or pre-owned vehicle.. Thank you Nissan family for everything you did for me...🚗👍😊

Fa
Review №90

Worst Nissan service provider!!! Called to make an appointment for maintenance, told the waiting time was around 1 hr and 45 mins. However, upon arrival the waiting time was more than 3 and half hrs. Not including the 30 mins waiting for a service rep. come out to talk to us. So why would you take appointment? Why didn’t you say its on a first-come-first-served basis? DO NOT MAKE ANY APPOINTMENTS, COME AS EARLY AS YOU CAN AND KEEP THAT IN MIND, YOU MAY FIRST WAIT INSIDE YOUR CAR FOR MORE THAN 30 MINS, THEN WAIT FOR THE SERVICE TO BE COMPLETED FOR ANOTHER 3-4 HRS. APPOINTMENT WAS A JOKE!

Je
Review №91

I scheduled my appointment to have my vehicle serviced and I was told that if I have my warranty, I would not get charged for the minor things that needed to get done. Today at my appointment, I was told that my Nissan warranty wouldn’t be accepted there because I didn’t purchase my vehicle at that dealership. When I purchased my vehicle, I bought the extended warranty which would cover me at all Nissan dealerships. I went out of my way and drove to the Metro Nissan in Redlands, even though I live in Rancho Cucamonga, in which they were surprised Fontana Nissan told me they wouldn’t accept my warranty. Fontana Nissan was going to charge me $145 for a diagnosis fee and $80 for another fee. I would give this dealership zero stars, but that’s not an option here.

Ta
Review №92

Berenice was the associate who helped us out and let me tell you there is no one that I would recommend than her. She listened to what we were looking for, she showed us options and best of all she treated us like friends. She took her time showing us different years of vehicles and even with covid going on, she made the process as normal as possible! She gave us space to look around and answered all of our questions. When it came down to deciding she helped us as explained that process as it was going. Inside the dealership, it is clean and comfortable. We met the general manager Frank, who let me tell you has the best customer service and is sincere! He truly cares for you as a person and makes you feel welcomes. We came home with a 2019 Nissan Rouge and I will recommend Fontana Nissan to all my friends and family! Will definitely go back there and only there!

ge
Review №93

Thank so much Leon Danayan for been a great help on our purchase

el
Review №94

I had a really good experience with my sales consultant, Leon D, and he got me a great deal at Fontana Nissan!

Ga
Review №95

Philip Finley was my service advisor, for the second time now, and was very satisfied with both the quality of work done, and the communication and overall experience. Great job!

Jo
Review №96

Worst service I ever had.. i own a used car dealer and if this was my service I rather close.. they charge me for nothing check engine light was on and pay for sensor 600 and them light back on again they give me no warranty took the car back.. want me to charge 500 for O2 sensor.. prices are ridiculous.. thanks for nothing.. well for takin my money

Ja
Review №97

My husband and I had a great experience at Fontana Nissan. Lisette helped us at the beginning with the test drive and showing us the car we were looking at in great detail, explaining features we didn’t know about. Leon helped us with the main purchase and was extremely helpful throughout the whole process. He worked hard to get us a deal we were comfortable with and didn’t pressure us to add on more than we needed. Great experience overall.

Jo
Review №98

Great overall experience. I dealt primarily with Leon and Linda but everyone was great from Management, Sales, and Finance. Very pleasant experience when purchasing a used vehicle. would highly recommend this dealership!

de
Review №99

Didnt want to buy any cars just wanted to check out the new vehicles the manager was such a nice older man hes very attentive good customer service skills 😊😊

Na
Review №100

Danny @ Fontana Nissan was very pleasantly nice and helpful!! He came out immediately and started the application process and explained everything precisely. He and other associates worked hard to get me in a nice car..!!

Information
100 Photos
100 Comments
4.3 Rating
  • Address:16444 S Highland Ave, Fontana, CA 92336, United States
  • Site:http://fontananissan.com/?utm_campaign=search:local
  • Phone:+1 909-574-2288
Categories
  • Auto parts store
  • Nissan dealer
  • Car dealer
  • Used car dealer
Working hours
  • Monday:9AM–10PM
  • Tuesday:8AM–10PM
  • Wednesday:8AM–10PM
  • Thursday:8AM–10PM
  • Friday:8AM–10PM
  • Saturday:8AM–10PM
  • Sunday:8AM–10PM
Offerings
  • Car rental:Yes
Payments
  • Checks:Yes
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