So I definitely love this smoke shop they have really good deals on E juices. The guy behind the counter is really you spectable he deftly knows what hes talking about And they also have over 300 cigars top of the line I would definitely recommend is smoke shop to my friends and family. Like I said before the best deals on E juice Ive ever ran into
Every time I go into the shop, The employees are very friendly and helpful. They always have a large variety there and I never feel rushed being in there. They always can help me find what I need and have awesome deals. It is a great shop with lots of choices to choose from! I always walk out with exactly what I wanted or even something better! keep up the good work guys!
Good place with good selection. Even has some alternative options if your favorite item is out of stock. The new owner has been nice to me since he took over the cigar shop and made it what it is today. Thanks again for the help when I was in today.
Well had my vape pen for about 2 years and went to get a new coil. Well surprise surprise they dont make the coils anymore. The gentlemen in this store were very helpful. They were so great at explaining the different vapes. Great knowledge and great prices!!
Best shop in town! Ive been coming here the past few weeks and the place is always clean and staff are always friendly and helpful. They have the best prices around!
Bought a can of tobacco yesterday, the clerk was not friendly or accommodating on top of that he sold me a can that had the best by date far from over a year ago! Don’t go there unless you want stale expired tobacco, thanks for nothingEdit:Hello, I’m not sure how to respond so I’m adding this edit. Yes, this is the correct shop. In the same center as Tuesday morning, grocery outlet, Elliot’s, Mongolian bbq and dollar tree. I can go back and take a picture if you need more confirmation. This used to be just a cigar shop before you purchased. I got a can of Smokey mountain cherry flavor. The expiration date says 6-7-19 I wish he offered me a receipt because I forgot to ask. That’s another thing CSR’s should offer along with friendliness and customer care. I was helped by a young Caucasian male. He seemed like he didn’t care about helping and didn’t want to answer my questions about this type of tobacco. If you checked last week maybe try checking all the products as this is dated over a year ago. Now I’m stuck with this old can.
These guys have been incredible and super helpful and kind every time I have been there. I would highly recommend this establishment for any of your needs involving cigars and e-cigarettes as well as anything else involving smoking!
My favorite smoke shop within a 100 mile radius the staff are very helpful and friendly. Its a top notch place!
Wonderful place get great customer service every time I am in there! Every time I am helped by Josh BIn there he definitely knows what he is doing so recommend if you are in there just ask for him he will get you what you need! Also if you feel nice he really deserves a raise goes above and beyond for his customers not a single bad thing about that guy
Quality products and a good selection.
Great service, quality merchandise excellent prices
Second time I bought here tobacco for hookah. I can’t understand is it tobacco so bad or is tobacco so not natural. I don’t like it. Sorry guys.
I will not shop at this store again until the employees stop vaping in the store. They have to take their masks off to vape and then theyre letting their air out with the vape smoke which also has droplets of saliva. This is completely dangerous and could be passing covid around to unsuspecting customers. Read about the dangers on the CDC web site. I m shocked that the owners would allow this.
Sean is the bomb! What a most excellent smoke shop. A surprising variety of selection, and what tops it is the amazing customer service
EXCELLENT knowledgeable employees! Huge selections. INCREDIBLE prices! Very fair. I never hesitated to take Sean’s advice and he didn’t lead me astray! I live in Discovery Bay and the prices are outrageous! My mom lives in EDH and I almost didn’t review to keep this hidden gem a secret! 😂! But that’s just wrong! Don’t put up with the other stores that don’t even offer you customer service! Run on down! I will be visiting my mom weekly now!
Awesome shop! Staff are very friendly, helpful and take the time to help me find what I’m looking for. They also have a wide variety of products, from vape juice, mods, coils, cigars, tobacco, wraps, everything!
Best smoke shop in town. Cool workers, these guys always have what I need.
A great shop for pipe smokers. Plenty of tobacco pipes and accessories for pipes. Decent selection of pipe tobacco. They also have loose pipe tobacco. I bought some cherry tobacco (loose). The Tobacco has great aroma, flavor, and was fresh. I Will visit again when i come back to folsom.
Great experience, excellent customer service!
Very polite and knowledgeable staff doors appearance was clean and welcoming
It is a great tobacco shop with all the necessary products you need for your smoking pleasure. Fast Friendly Service, excellent quality merchandise. This is definitely my go to place when Im in Folsom.
Horrible customer service questions about my vape for fuse to answer horrible service do not shop here
I was looking for the vape for my cousin. I explained what I was looking for and I was able to find it here and get even a discount. Thank you guys. Good service. Always nice to feel yourself as a valuable customer.
Nice place, friendly people. Really good pipe tobacco. Unfortunately hit or miss on cigars. Had one with no problems. Had another from a different case that was way too moist and un smokeable.
Cool. Nice fella in there.
Love this place. Always got what i need and their very helpful and professional. Real neighborly people. Prices are great. Thank you
Maria is one of the most amazing employee. She gives every customer so much help and care it’s almost impossible to leave having a bad day. I wish more stores had employees like her.
Great place for all tabacco needs! Very friendly and helpful staff, and the black gold tobacco is probably the best I have ever smoked!
Nice store and staff. A little cheaper than the others and good variety, they also have a good selection of incense.
Great selection of cigars! Great service!
I used to be a 2-pack/day smoker, Ive switched to vape and tapered down the nic content over time, the folks here are always SUPER friendly and helpful explaining how the various gadgets and juices work, and the store is always clean and inviting. Thank you!
Ive been buying my cigars here for a couple of years now. These folks are always very nice and helpful and they have some of the best prices
Cheaper than most places around, The owner is engaging and knowledgeable about the items he sells.
Great customer service and great people
I went in with a problem caused by the Elite Smoke Shop and Shaun went out of his way to match the right coils in a new tank to match my battery. Worked perfectly! Maria is so sweet. If I was 40 years younger I would ask her out. Im trying to quit smoking after 50 years and am vaping successfully to do so. Im now dependent on vaping and need the support behind the products I need to use. These are the go to people for support and understanding.
Loved it
Nice, always helpful, well educated, and kind individuals here. Always reccomend my friends to going there for all their Cigar and Vaping needs.
Shaun was excellent today when I went in to have him look at my leaking vape. He fixed it! While he was fixing my vape he was assisting others as well. I made sure he knew I was in no hurry, but he never broke stride with my vape. And I have to say, im not rude in nature, but there was a bit of an annoying woman there, you know.. the kind who thinks the world revolves around her... and this is why I cant be in the customer service industry! Quick judgement doesnt belong in this industry lol. Shaun was professional as ive ever seen, helping the needy customer (there I go again) at the same time giving his attention and his own insight on some of the cigars people were interested in. As he was talking to them, every word seemed as if it was a personal touch on his opinion based on those particular customers. Its hard to experience good customer service anymore, but Shaun was amazing. Im lost for words. Always kept a very warm smile on him, hes a very pleasant person, I could tell. Hes the kind of person no matter what he chooses in life hes going places. Because of the great customer service, moving forward I will only give my business to Folsom Tabacco. Thank you to Maria and Shauns quick reply to my question backed up with Shauns flawless customer service. I appreciate it!!
Good deals, chill employees.
The people in here are knowledgeable and treat their customers well. One of the best customer service experiences Ive had. They will get you set up with mods good juice.....the most (affordable in town btw! ) great shop and great employees. If you need vape supplies....try here first most their oils are nearly half the price of anywhere else in folsom....ive Been to all the stores. This is the best in the area.
They are always so helpful, they stand behind the products they sell.
Great selection, very knowledgeable and always ready to help.
They tried charging me $70 for a Juul charger & 2 packs of 4 Juul pods. The same order that would have cost me less than $40 on the official Juul website. & when I mentioned it the lady that worked there got an attitude about it. Wont catch me back there.
Be sure you are aware of what you are buying because they seem screw up a lot!!!
Great selection of cigars, tons of hookah supplies,and an ever growing selection of vape pens, for all levels of vaping enthusiasts: )
Best smoke shop in town!
Best selection! And so helpful!
Awesome customer service, great mods and kickass juices
Very helpful staff.
Always helpful
Helpful staff.
You want it, they got it.
Just a vape shop.
Little expensive