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Custom Trophy / Active Edge
7132 Turfway Rd, Florence, KY 41042, United States
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Custom Trophy / Active Edge
Comments
De
Review №1

Highly recommend. Weve ordered a few times and have always received great service and good pricing. Jen has worked with us, offered suggestions and helped stay within our budget. Most recently, we had to make a few last minute changes. Jen was very helpful with the changes and still delivered exactly what we needed and on time. I very good business!

Ba
Review №2

Staff is always helpful and professional. I have been ordering apparel here for two businesses. They do a great job, even on a very detailed logo screenprint.

Gl
Review №3

Jen - you are by far an awesome customer relations person. From the moment I walked in with little idea of what I wanted to do you made everything come together seem less. Thank you from the center of my soul. The balloon addition was over the top and made my wife smile. She can’t wait to see what’s inside and truthfully I’m a bit anxious to see it all in person as well.To the public - my review- in a world changing into a selfless and without care of customer service - come to this shop where everyone treats you like one of the family.Thanks again!!!Glenn and Chicky Belen

Ma
Review №4

Wonderful customer service! I was so busy getting my business ready on Friday and completely forget to pick up my apparels. They Owners were so kind to stop back in on their day off so I could get my shirts ready for our Grand Opening today. Thank You!

Je
Review №5

Great experience from the start! My shirts look great, and they even carried them out to my car!!! Will definitely use them for our business from now on!

Ja
Review №6

Got 50 shirts made for the my employees at Poseidon’s. The t-shirts look and feel great! Also they are vary fair on pricing. It only took 7 days for the shirts to be made. Definitely going to reorder again!

st
Review №7

Spent over $5000 with Nicole in the last 4 months. Very professional, great looking shirts and delivery promises filled! Highly recommend for business and for recreation Events!

Ma
Review №8

Jen was awesome! Worked with me over email and the phone and made sure what I needed was done on time! Great gift ideas for an affordable price! Do yourself a favor and give them business

Ke
Review №9

I usually never leave negative reviews but I feel I have to. I placed a small order that I needed to have done in a few days. They initially said it couldnt be completed until the following week but later assured me that it shouldnt be a problem to have it done between 12pm and 4pm (close) in a few days. They said they would email me proofs before processing order. I waited for the email and never received it. I called the day I was supposed to pick the order up and they said they never started the order because I never approved the proofs. I stated I never received the email and they insisted they sent it and to check my spam folder. Nothing. They didnt claim responsibility what so ever for this and acted like I was in the wrong. Now my order was small compared to what they normally get. Was I not prioritized because it was a $24 order? Hard to say but I made it very clear I needed this by the close of Thursday and they had me thinking it would be done. They were nice to talk and helpful but terrible on communication related to business. Either they sent the email to the wrong address or not at all. Either way it ruins the ceremony I had planned. A follow-up email or a phone call would have been nice since I obviously wanted and needed the product. I could have bought the exact same product online for exactly 50% less but decided to stay local to support businesses. Wont make that mistake again.

Ba
Review №10

We could never rave enough about how amazing this company is! They went above and beyond the call of duty several times for us and the service is always prompt and they are very polite and patient. I would recommend them to anyone looking for any sort of branded apparel! Keep up the great work we look forward to our next order!

De
Review №11

Love working with the ladies at Custom Trophy & Apparel. Quality items and quality work. Thank you!

Ke
Review №12

I have worked with Active Edge Apparel for three years now and they are an incredible team! They turn orders around very quickly and work with you to make sure your artwork shows up correctly. I would highly recommend working with them!

ve
Review №13

Always awesome quality work!! Ive worked with them since 2010. Highly recommend 😉

Ta
Review №14

Went into store and asked for 2 simple shirts to be made. Not only was the lady rude but said no way that could happen by Christmas. Didnt even smile or helped out. Never coming back here again.

je
Review №15

Great customer service and prices!

ta
Review №16

I have used many other printing companies in the past. A few years ago custom trophy and apparel earned my business for life due to quality, price, longevity, and the amazing staff.

Jo
Review №17

Laurie and everyone was so nice and helpful. Plus the new custom shirts I got are awesome and made the best gifts!

Sa
Review №18

Super easy to work with my needs and wants. Super responsive and reasonably priced.

Da
Review №19

Generally excellent work. Good turnaround time.

Jo
Review №20

Very helpful and God quality merchandise.

Ry
Review №21

Great service and amazing people to work with

Ri
Review №22

Excella service and affordable.

Gr
Review №23

100% in all phases of operations

Ju
Review №24

Excellent staff and merchandise

Information
100 Photos
24 Comments
4.6 Rating
  • Address:7132 Turfway Rd, Florence, KY 41042, United States
  • Site:https://customtshirtstoreflorenceky.com/
  • Phone:+1 859-795-0141
Categories
  • Custom t-shirt store
  • Banner store
  • Embroidery service
  • Screen printer
  • Sportswear store
  • Uniform store
Working hours
  • Monday:Closed
  • Tuesday:10AM–5PM
  • Wednesday:10AM–5PM
  • Thursday:10AM–5PM
  • Friday:10AM–5PM
  • Saturday:Closed
  • Sunday:Closed
From the business
  • Identifies as women-led:Yes
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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