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NAPA Auto Parts - Oakley Enterprises
4990 AL-157, Florence, AL 35633, United States
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NAPA Auto Parts - Oakley Enterprises

Comments
Jo
Review №1

Very incompetent staff. Last 2 times I ordered parts the was clueless & confused with bad attitude & didnthave parts. I tried getting lawn mower belt & they argued & gave me wrong belt & I had old belt present. Drive thrues are better than their staff..

Ri
Review №2

They had the exact parts i needed to fix my lawnmower only thing was they didnt price me the whole assembly for the job i was performing on the mower so it ended up being another 20 something dollars to complete the job. Was not very happy over that but it happenes and life goes on.

Ge
Review №3

Wonderful staff to work with and they are very helpful. Great service department as well.

Da
Review №4

Called from parking lot to get price on a utility trailer and they quoted a price. Went back next day and was told a higher price. When questioned the price was told had sold all the trailers at the lower price the day before and just got in a new shipment that day that was a higher price. The same trailers from previous day were still there and no new ones were there. When questioned it tried to backtrack.

Sa
Review №5

Very helpful and friendly staff.

Ty
Review №6

Bought multiple peices of equipment from them. Went to get a chain for the chainsaw I bought from them. Was sold the wrong parts and it did not fit the saw. I was working 20+ mins from there location, buy the time I noticed the part was wrong it was almost closing time and I immediately had to go back to exchange it (big inconvenience on me). I was cutting it close on timing so I called to explain I would be there right at closing time. and was told they would not wait 1 min after 6 to assist me so I had to speed to get there by 5:59. They lost a customer here. I would suggest you shop somewhere where they care about the customers

Ju
Review №7

Quick very helpful and equally priced

Jo
Review №8

Excellent parts & service

Bl
Review №9

Absolutely great! Had the exact part I needed to fix my old stihl weedeater

Ru
Review №10

As long as you have a model number and a serial number, they can find any part that you want. Very nice people working there.

wo
Review №11

Didnt have any thing l needed also price to high

Ri
Review №12

They waited on me very quickly they got my part the price with the same as I was quoted I was in and out very quickly great job Napa and Oakleys

Ka
Review №13

They are awesome. Very willing to help. I always go there because you just cant beat the 1st class Service.

Bu
Review №14

Napa repaired my weed eater and generator excellent job thank you

Mo
Review №15

The only store ANYWHERE that had the part that I was looking for!!! They went above and beyond with providing EXCELLENT customer service!!!! Well worth the drive from over an hour away!!!

Al
Review №16

Good service and friendly staff.

Er
Review №17

Great customer service, Jason was very helpful with a tricky parts list I brought in, and competitive prices to boot. Great local store!

De
Review №18

Good

Ja
Review №19

Love this hometown small business. Always buy my stihl equipment from them. Friendly service and knowledgeable about their products. I will continue to give them my business.

br
Review №20

I needed to replace my wind shield wipers cause I was about to be a bad rain storm while driving from Florida to North Carolina. They are conveniently located off the 95, which made it so easy. I had no clue how to install them on my vehicle and the gentleman who was behind the counter he was very helpful and offered to install them for me, great job to the napa team, another happy safe driver here is hitting the road.

De
Review №21

Counter person didnt know much about mowers on the floor

Ja
Review №22

Every time I try to go here they are closed. Ive even taken off to try to make it but they seem to close for any and every minor weather event or holiday. Ill just keep shopping at OReilly.EDIT: Yeah I took that picture you included in your reply the first time I tried to go over there because the hours werent on Google Maps. I dont have Facebook or any of that garbage.

Ke
Review №23

Napa parts are the best

Sh
Review №24

Steap on prices but if they dont have what you need they can get it for ya

Ly
Review №25

Very helpful staff. Theres a repair shop on the premises. If they dont have it, theyll direct you to whomever does.

B
Review №26

A pretty good place for auto parts however I personally prefer Advance Auto,more friendly and more knowledgeable staff.

Ch
Review №27

Great store I get my Stihl parts and supplies there as well as parts for my Cub Cadet for my side job and I get auto parts there for my 7-5 job as well there good people to deal with just wish I could get Kubota stuff there but its all good cant have everything

DG
Review №28

Helpful staff friendly you can ask them to read error code.

Ca
Review №29

Had exactly what I needed without having to wait on them or order

Bi
Review №30

Fantastic auto parts store with many other tools, good service, excellent inventory and solutions

Jo
Review №31

Good store. Helpful people.

La
Review №32

They were very help full and had what you need

Ol
Review №33

Great customer service nice management skills...

Ga
Review №34

WILL NOT STAND behind their products I paid $400 for a lawn mower clutch. The end of last season and it came apart the first of this season AVOID OAKLEY NAPA

Ti
Review №35

Fast service on rider repairs

Ph
Review №36

Not very helpful sometimes nice.

Jo
Review №37

Have mixed feelings, not a huge fan of repair on the saw end.

Br
Review №38

Very professional and knew the exactly the parts,I,needed

La
Review №39

Great staff, eager to help, very knowledgeable

Ja
Review №40

Friendly and helpful staff.

Dw
Review №41

All the parts you need and open on Saturday

Ri
Review №42

Almost any Auto on hand

KE
Review №43

Great help

th
Review №44

Because its awesome

Ed
Review №45

Helpful staff!

Me
Review №46

Knowledgeable staff

Ca
Review №47

Too high

Information
10 Photos
47 Comments
4.3 Rating
  • Address:4990 AL-157, Florence, AL 35633, United States
  • Site:https://napaonline.com/en/al/florence/store/28689?cid=pl_yext_jobber_OakleyEnterprises_28689
  • Phone:+1 256-764-9899
Categories
  • Auto parts store
  • Trailer supply store
  • Truck accessories store
Working hours
  • Monday:Closed
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:7AM–6PM
  • Sunday:7AM–4PM
Service options
  • In-store pickup:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
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