Call to see if they had a gun in stock. Salesman answer the phone and proceeded to rush me off the phone because he had other calls coming in and I was on the phone for maybe 1 to 2 minutes with the salesman. This tells me that they don’t care about their clients. Would had bought a gun today but it left a bad enough taste in my mouth where I would never buy from the store. It’s sad I couldn’t get availability and pricing without being rushed off the phone immediately after getting on the phone.

A great place to visit weekly.....if not daily! Good selection of firearms, knives, supplies and everything else! Best selection of patches I have ever seen with custom available also. The staff is welcoming, knowledgeable and ready to assist.

Very knowledgeable staff. Good selection of products. Clean store, with easy to see items. Good signage directing you to the sections of the store you want to shop in. Recommended.

Excellent holsters, friendly knowledgeable staff, ethical and professional firearms display and retail environment. One of the top three gun stores in the Tri cities that receive my business. Many thanks, will refer friends. ~ Sir Jesse Jacques of Buckhead

Bad experience. With this store. Won’t be back.

Owner is very helpful and extremely knowledgeable. Always willing to go the extra mile

Very helpful knowledgeable, helpful, and most of all patient with customers. Will definitely be back again.

Great place. Owner is honest

This store has a great selection of firearms and a great and friendly staff to help you! I’ve been to several gun stores and I can say that their customer service is top notch!

Have been a long time multi purchase customer. SDS will steer you right Everytime!

Best and most knowledgeable staff in the area...

Knowledgeable, great prices.

All their merchandise is way over priced. Their sales practices are misleading; By that I mean they will sell you things and promise you that items not in the store will be ordered right away (they arent) and when you special order something custom (done in house) they promise a time frame of delivery and then stall or make excuses for lack of delivery. So, the product and the service are not received and they refuse to return the money or give an exact time of delivery for the promised items and service. Be sure you want to make a purchase, because if anything is wrong with your purchase, THEY ABSOLUTELY WILL NOT give you a refund. They will only offer excuses or let you use the purchase for other items in the store (I hope they have something else you really want or need). The service is slow and very lack luster in a desire to provide good customer service. Good luck if you give them your time or money. EDIT: I tried to make a response to Southern Defense Supply after they posted a response to this review, but for some reason, the review is locked. So here it is in an edit. You response is misleading and outright lies. I was always able to be reached, so much so that I was stopping by your shop weekly to check on my items. The time frame quoted was exactly 2 weeks as I discussed that at length because I didnt want to make the order as I would be leaving on a vacation and wanted the order before I left. I was assured it would be ready. Not only was it not ready, but a month later when I returned from vacation (a total of 3 weeks past the date promised), it still wasnt ready. I kept coming back for an additional 3 weeks before I finally gave up and asked for a refund because I did not receive the items or services I was promised and paid for. Either conduct business or get out of business. Stop stealing peoples money.

Great service and a great selection. We have only purchased accessories here but, have no problem with purchasing our next gun here. They also have other items. They can also ship!***also great place for women to purchase guns and accessories. I have never felt uncomfortable...they have always been friendly.

Great place!

Friendly service and made sure I was very satisfied with my purchases would recommend them to anyone

Have a good amount of merchandise in store. Also a decent size selection in firearms, and if they dont have it in stock they can order it, typically in a very timely manner. Bought my G19 Gen 5 from them, I will be doing business here again.

Recently bought a pistol from Southern Defense and was treated very well. They went out of their way to make me happy and they did not hesitate to price match a local competitor and even gave me a discount on a holster I decided to buy. Will continue doing business with them.

Great products you cant find anywhere else areound here and the staff has great customer service and very knowledgeable. Out of all the times i have been, i have never had an issue or a question go unanswered.

Good selection of ideas to choose from and staff is knowledgeable of what they’re doing. Not always the friendliest people but helpful.

Have done several transactions with Ryan, Joe and the rest of the Southern Defense Supply team. I expect a retail store to charge a fair price for the goods they sell and they do exactly that. Southern Defense provides great services, superb selection of difficult to find merchandise and service after the sale. I trust their advice and input on firearms and related technology, a real rarity in this business.

Great group of people, friendly service.

Went to the store and bought some ammo. The guys are nice and helpful. Recommended!!

I have bought several guns from theses guys and they are great to deal with completely over the top.

Nice selection but way above retail prices on everything. No need for me to go there.

Knowledgeable staff and great selection! Ill be back for my next purchase as well!

Awsome, love it in there, caught some good deals on things i couldnt live without and the place just keeps getting better with more inventory, every time i go in there, there is something new, would like to see some targets or other things to shoot at but im sure that will come sooner or later, pretty good prices on ammo too.

Poor service, elitist attitude from the workers behind the counter, no recognition and overpriced.

Interesting stock

Fair and friendly