I was greeted at the door by an employee who asked if I needed help finding something. I told him what I went there to buy, & he took me right to the item! Checking out was great, the employee ringing me up was very pleasant, he always is!I’ve never had a bad experience there at the Fitchburg MA store. All staff I’ve ever interacted with since I moved here a year ago have been wonderfully helpful & pleasant.

The entire Aubuchon staff is always helpful and the store and selection are convenient. A great business to have handy.

I purchased a flexible toilet braided stainless steel inlet hose at the Fitchburg Parkhill store yesterday. The sticker on the hose wall said $8.99. However, when I got to the checkout, it rang in at $9.49. I questioned the sales associate about the price. In response, the clerk dismissed my question and told me it’s $9.49. I challenged him to follow me to the wall in the plumbing department. Reluctantly, he came with me to see for himself that there was a discrepancy between the electronic price and the printed sticker price. Although he ultimately charged me the lower price, I was disappointed by his attitude.

Convenient hardware store with most of the things you will need, what they don’t have they try to get for you. Friendly people, clean store, good value and good selection.By local and support local!Try out Aubuchon Hardware, you will be glad you did.

I went into the store with an idea of what I needed but the young man was quick to help me when he caught me wandering around. He escorted me to the product he suggested for me and even asked if I needed ancillary accessories like an extension cord. Full line of products and great service!

I came in looking for a couple things for a project, and left with much more! I love using Mrs. Meyers products and like to buy in bulk, but those items are hard to find in-store. Today, I went to Aubuchons, browsed around, and was so surprised to find so many Mrs. Meyers items- some items I didnt even know existed! They have everything from dishwasher pods to dryer sheets to hand soap refills. This is the place to go for all your needs, from a closet renovation to stocking up on house cleaning supplies.... and more!Also, the staff was welcoming, friendly, attentive, and knowledgable. Great store!

Excellent Store!

Fast friendly service. knowledgeable too

Great customer service!!!

Always great service and selection.

I shop at the Park Hill store and the customer service there is exceptional.

Always friendly and hel o-o ful

Easy to order online and pick up was a breeze. The only complaint is if you wanted to cancel and order, there is only and email address that know body seems to answer.

Kind, courteous, and knowledge staff are a joy to do business with.

They are super help and very personable and knowledgeable. Great people .

I am very pleased with this store. The personnel are friendly and very knowledgeable. They also help to take my heavier purchases to my car. The personal service is very important to me. I highly recommend this store, plus the bonus received after purchases meet a certain dollar figure is very appreciated.

Wonderful people. Professional service. Always willing to be helpful, to make suggestions and to guide you through whatever project you’re attempting to do. Kind of service that you never get in a big box store! Highly recommended, five stars.

I love this store. The staff is this stores most valuable asset. They genuinely seem to enjoy working with each other and servicing customers. Gian DiFrancesco is always willing to go above and beyond for his customers.

The very best thing left in life in the way of a hardware store: a real hardware store! Not a big chain store that just has a hardware department. A store owned and run by people who live and breathe Hardware. It even smells like a hardware store...😸😸😸

Extremely helpful and courteous staff. This store has a little bit of everything. And if they dont have it in stock, they will suggest a place to find it, even if its a competitor. They have a paint department, lights and hardware, garden tools and more.

Glad to be able to run down to our local Aubochon store to get whatever we need; seasonal supplies, hardware, plumbing, paints, stains. - Always working on a project and this local convenience cannot be beat. Lucky to have an Aubuchon in the neighborhood! Thank you.

Good location for unexpected repair parts. Employees are friendly and helpful. Better than big box orange or blue. Plus you can park close to entry.

Excellent service!

Its no Home Depot or Lowes, but theyve got you covered for all the normal stuff and small projects. Friendly and helpful staff and a clean store.

Paulie, Tom and everyone in this Fitchburg store off of Electric Ave are always so great with me. I have been shopping at this store for years! Thank you Paulie and Tom! So Pleasant!

Nice little store with very helpful and friendly staff.

Everytime I go into the store, Im greeted in a friendly fashion, asked if I need help finding anything and if I need help putting things in the car, someones always there to help. Ive been there so often in the past year that some of the employees even recognize me. Love this store! :)

Aubuchon is a great, local hardware store and they usually have everything I need to complete projects around the house. The staff is very nice and I feel like they are friends.

Great staff, prices arent the lowest but when your on a pinch they will have it.

I have been shopping there for awhile and the store is well stocked and the associates always helpful.

Our neighborhood hardware store. Great location and smart workers.

People are always pleasant and at least one if not more knowledgeable people are available for questions.

I drive to this store from the next town( about 20min) even though there are 2 “box stores” 5 mins away.They are always very helpful and polite and the store itself is well organized and clean.

Helpful and friendly people at this store.

Super helpful and friendly staff. Had just what I needed.

Excellent service,great local hardware store

Right-sized store with good prices and good service. My first stop for hardware.

I get great service with getting my paint mixed

They are very nice and friendly 👍

Great store for all your hardware needs

Helpful, friendly folks that can knowledgeably answer questions.

The best hardware store in town!!

In stock!

Always helpful great service

Two employees sitting at the front desk chatting had no interest in helping me find what I needed. Get better service at the box stores.

A great local hardware store

Has everything one would need!

Good selection of hardware

Good service

Always has what I need.

Very friendly employees

I like it

Customer service was not very good