I wouldn’t normally waste my time giving a bad review however. when the employee is extremely rude I feel compelled to. There were sunglasses priced at $0.01 when I politely asked her if she would honor the price. She rudely said no I’m not selling anything for a penny clearly that’s a mistake. I said OK and took a picture of the price tag. To me it was done then she rudely starts spelling out her name for me. I didn’t ask her, her name I didn’t say anything. I just spent over $100 on other stuff. I was extremely tempted to just walk away and let her put it all away. N I C O L E Nicole is the reason I will not be going back.
Tried asking 2 employees standing outside if my dog could come in with me. Both wearing headphones. Looked at me. Ignored me. Walked in and got yelled that my dog couldnt come in with me. I had to walk here because I dont have a car. My dog is an emotional support animal. Not a service animal, but most stores still let me in when I walk with him and explain. Seriously. Educate your employees.
Why the One-Star --> Store Lead, Greg, told me when I called in to ask a question, THIS IS A 100% SCAM and HUNG. UP. THE PHONE!!Well, GREG, before I come to discuss 1000 ways you couldve handled that differently, Im going to share the reason with all of Google-land why I called you to begin with...The back story is, I had an employee that was out of gas, and didnt have money until payday, but was able to make it to this Kwik Trip. I just needed to get him money or gas, so he could get home. I wasnt able to physically drive across town for a few hours, so I started thinking....I went online, and bought a digital visa gift card, but my guy was told, No, We Cant Take That because they needed a barcode or physical card. Fine. I didnt realize that when I bought it, because I specifically bought it to use anywhere visa is accepted but whatever. I know not all things are compatible when it comes to sales systems, so fine. I get it. Thinking about the next option...So, without spending more time than I already have on a $10 in fing gas, I thought, Just call KT. They prolly know if theres an easy way to do this - this is 2021. We just went thru this massive upswing in having food bought to our doorstep with the push of a button in faster time than light travels...Im SURE Kwiktrip has a way to make something come together. Just Call Them...Greg, Greg, Greg....what a bonehead.I got him on the phone and started from the top -Employee was in the parking lot...I was trying to get him gas or money...can I go online, pay by phone, what are my options,...??His first response was that Im a scammer?? HUH?Wait..what?? The hang up was the point of boiling over...LISTEN KAREN, if I was trying to scam YOU, I wouldnt be giving you MY card number for $10 in gas, with a person waving at the gas pump, thats been there for almost an hour, and local information easily verified because Im CALLING FROM A LOCAL BUSINESS.I get the whole not over the phone, etc, but Ive GOT. A. BUSINESS.Businesses Invoice and have accounts -- tell me to sign up for an account and invoice me! Duhhhh. Any other approach wouldve been better... ANY other way..Seriously, Karen. Do better.
Always great
One of the best Kwik Trips, I have ever had the chance of stopping at! When my sister and I worked around the area, we stopped in almost every other day.The staff was amazing and warm. So helpful and were always asking how we were doing, especially they could tell it was a bad day. Even if it was busy they would still take a minute to check-up on us. It is a great stop.
First time visiting this Kwik Trip location early this morning. I went in with hopes of receiving my free Karuba Gold latte from the reward program, but was upset when the loyalty network was unavailable upon checkout. I understand this may be of no fault to this specific location, but it was somewhat of an inconvenience.Customer service was also delayed as the only person in the store as I waited a few minutes before the cashier acknowledged me with my arms full waiting to checkout. The fact that the bakery case was stock full of goodies at 4:00 am was a definite plus, and the store appeared clean. Would return if in the area.
Had a really good morning today. Gentlemen named Wess was very helpful, kind, & very good customer service overall. Thanks for the Hot Chocolate!
This particular Kwik Trip is new and clean. They had everything we needed to pick up a healthy, quick lunch very accessible and easy to find. I recommend this place any time you are looking for a quick, nummy snack or even just picking up milk quick and easy, on your way home.
I love PDQ more than on any any other Mini Mart! They are always clean, well stocked, the restrooms are usually spotless, and most have a car wash! The staff is well trained and friendly, and the gasoline prices are fair. What more can one ask?
Great prices on necessities milk, butter, eggs. Get in and out quickly. One stop.
The food is the best you will find at a gas station.I spend way too much time and money at these places.Kwik Trip is the best thing to ever happen to PDQ!
A Wisconsin company that treats it employees well and offers good off brand products. The membership Rewards program is a good one as well.
Great customer service, quality gas, and amazing that I can run into a gas station and get my family and I a healthy snack for the road!
They really go all out at as a chain. Corporate has done a good job of lowering prices on some staple food items to get you in the door to buy some of their higher-margin items while youre there. They really do, do a pretty good job.
Kwik trip always has a friendly staff, great service, great pricing on food staples and gas prices always seem to be the cheapest in the area. We will always choose the kwik trip over others!
Jeff and his team is amazing the best customer service I have got. you know how people have their favorite store this is my favorite gas station
Great employees, with a good variety of food items and snacks and hot sandwiches and more
Havent been inside yet but Im sure its lovely
Decent gas station. I think it is better than PDQ
The same as every Kwik Trip clean, staff great, restroom very clean but not much hot food out. I will still stop when in the area. Thank you Keith
I have been to a few kwik trips and I have to say they are impressive like a Caseys but clean and on an energy drink!
Kwik Trip is always great and has wonderful staff.
Glad Kwik Trip bought them out, they have a better selection and pricing now
Great customer service. Good store and car wash.
Clean bathrooms with helpful employees. There is a good selection of snacks and drinks.
A good place to gas up and remember to get some onions and bananas!
An employee owned location with decent coffee and great service plus ethanol free gas too.
Theyre ok with ok products. PDQ had better bakery items and normal name brand snacks and soda. Im not ok with them becoming a monopoly in our area.
Good service & decent selection
Very good convenience store gas station reasonable prices friendly service
Great customer service! Very friendly. Clean. Great location!!
No service station is perfect yet but my one visit wasnt bad at all. It is a Kwik Star but the employees were very kind and inviting.
Hands down the best gas station there is in the North!
Its a Kwik Trip so that makes it a 5 star
Stopped in at PDQ 131 today to make a purchase.. The cashier Cristal was too busy talking with her coworker commenting about her phone was going off all the time. Poor customer service plus she couldnt even say please or thank you.
Great service and selection of items, staff always friendly!
Love Kwik Trip. Everything you need and fast service.
Excellent service; per my usual Kwik trip experience
QuikTrip in Mount Horeb is anywhere from 6 to $0.10 more than Madison so fill up before you come to Mount Horeb
The store is so clean and the staff is very helpful.
Easy to get to from the highway, employees are friendly, prices arent too high.
At PDG with is now Kwik Trip... cant beleive there are no hot food items yet... they promised me that they would have them in here by January, its January..... I was hoping for the chicken basket today for 3.99, ended up with a cold sandwich instead.... I know it takes time to turn these things over but they did tell me that this store would be transformed by now.
Just got gas and was quick
Convenient gas station.
As always! Friendly service!
Very convenient
Good selection of hot food and snacks.
Nice people, clean and newly renovated.
Like kwik trip for lots of reasons. The convienant of getting it there instead of somewhere.
Good place to grab eggs and milk on the cheap
Soon to be Kwik Trip, a very nice store!
Fast & Friendly and first to lower gas prices in our neighborhood.
Nice variety of cold drinks.
Very clean, workers very nice
Under construction will be nice once construction is over
Friendly staff...but making it into a kwik trip...sigh. Kwik trips taking over Wisconsin.
Good gas station, usually cheap.
Just fine with gas...prices could be a little lower bit the one I go to is open on Christmas day.
Great value.
The lady was very polite.
Fast place to stop
The people here are very nice
Great service and respectful personal.
Best gas station to go to .
Great place to poop
Best gas station in Wisconsin
Best gas station ever
Good food, gas always more expensive here tho
Its now a kwik trip woooo
Under construction. A mess nothing in stock. Gas ok
Conveniently located.
They have almost anything you need,fruit,chips,breakfast pizza, etc.....
Kwik trip is always good.
Pretty decent burgers and sandwiches
Great coffee at awesome price
Always a great Kwik Trip experience!
Great gas prices.
Love everything about Kwik Trip!
Friendliest gas station ever
Always great service
Did not have siggn that said credit only
Nice transition from PDQ
U can get everything
Always clean
Great place
👌
Excellent always
Good gas price
Its a gas station, nothing exciting...
Quick and easy
Can usually find what I need.
Bbq sandwich
Ok, average customer service.
Good gas.
Typical kwik trip
😁
No gas station around beats Kwik Trip
Always low price for gas