German auto house rocks. I bought a range rover there and it was a great experience. When I went to do a test drive and before we even went out to start the vehicle Javan disclosed to me that the instrument cluster intermittently cuts out which it did not do during the test drive. Total honesty on Javans part. He took care of getting the part pulled sent off and repaired and it works great now. If you are looking for a vehicle German auto house is where you should start. You will not be disappointed.
Great experience. Javan is great to work with. I bought an Audi Q7. Fair price and runs great. I would highly recommend you look here before buying elsewhere. Thanks Jacob!
Great buying experience, low pressure, honest owner. We got a very nice 2014 Tahoe in great shape, very satisfied with the truck and buying experience from start to finish. Glad we took a look, and were not disappointed! Thanks so much Javan! Patty and Robert👍😁
I just bought a Lexus 2011 here. The price and the service was outstanding from Javon! He took his time and showed me the different kinds of cars that was available. I made my decision and am very happy with my purchase. Thank you for such a wonderful experience. I will recommend this place to all my friends.
We purchased a 2015 Chev. Silverado truck in July 2020 from German Auto House and we are very happy with our purchase. The truck is very clean and rust free. It was honestly represented. We have recommended people that we know who are looking for a great deal on a truck.
Called them hoping for an appointment, wasnt able to get one, however the mechanic took the time to speak to me about the issue and suggested an alternative mechanic. He also invited me to call back if I have more questions.
My husband got a truck in this dealer and we are so happy ! They took the time to speak to my husband and his experience was wonderful! Very professional auto dealer! Javan is super attentive! His auto selection is the best we have seen in town!! Go see them they will take care of you !!!
I bought my new Cadillac from German Auto House 2 weeks ago. My experience was amazing. After many test drives, I choice what i wanted. No pushy sales at all. From the moment i entered the store, staff patiently helped me. All of my questions were answered. I have never received such hospitality and treatment from a sales representative before. Im going to refer every person I know looking to purchase a vehicle and return when Im in the market to purchase future vehicles. Great experience.
We found our 2013 VW Beetle TDI here and we just love it. Javan was very nice to deal with and made all the arrangements to have the car shipped as we were not able to pick it up in person. The car was in perfect condition!If you are looking for an honest used car dealership you dont have to look any further than right here!
I purchased a 2012 AudiQ7 TDI, and couldn’t be happier with my purchase. The vehicle has everything I was looking for and it was it was I. Excellent condition. I feel like I found the needle in the haystack. Javan was a pleasure to work with, no beating around the bush and very honest.
Bought a truck from them, has oil leak, air filter was crammed in and not put in correctly, broken sway bar end link. Do not buy from German auto haus.
Stopped in an hour before close on a Friday, test drove the car I had researched prior to scheduling my appointment, got approved for financing, and was on my way before they closed for the day.The dealership has been very responsive and accommodating from the beginning. Javan not only made buying a vehicle effortless, he was incredibly flexible with the trade-in process and has been great throughout the entire experience.Overall, great experience with a dealer Id recommend to anyone.
Went looking at pickups they had posted on their website on 10/9/20. What a waste of time. Major body damage to all three, that I was looking at. None of it pictured. I drove 85 miles, and was there less than 5 minutes. Sales man never did come over and talk to me, but did run over to some younger folks that pulled in after I got there.For some reason, I can reply to your reply, so I am stuck editing my original post. I had called earlier in the week and was told 2 pm would be a good time to stop by on Friday. Have whomever answered, my name and number.
Great experience. Very knowledgeable, no pressure, and quality cars!
I got my bmw 4 series from German Auto House in January and have been extremely happy with my purchase. I absolutely love the car and have had no problems with it so far. Javan was very easy to work with and listened to all my questions/concerns. It was a pleasant experience from start to finish. Great prices and inventory. Highly recommended.
Had a wonderful experience here! First time purchasing a car at a smaller place, as compared to a major dealership, and I have to say it was way less stressful. Javan was great to work with and never once made me feel pressured to buy or anything which most dealerships do. All around good experience and good people. Bought a 2017 VW Tiguan in perfect condition- it couldnt be better and I am very satisfied with my purchase!
I bought my 2014 m235i recently from German auto house and I had a very good experience. Very knowledgeable people. I will say when you first go to the dealership, it is small and kinda reminds you of those commercial where the owners is just in to make a buck, it’s not like that here. Even though that’s their job to make money, customers always come first in their eyes.
I would recommend buying from this dealership. Car was as advertised, they were very up-front with any issues and pricing. They were willing to work with me to take the old beater and made the entire process painless.
If you want to buy a car or a truck with no RUST. then go to German Auto House,they have the best cars and trucks in townthey dont sell you a car just to sell a car they make sure you are getting what you looking for and the best thing no rust!!
I absolutely love German Auto House and the service we receive from them. They are super professional and take the time to help you learn all the functions on your vehicle. We have bought two cars from them and I will be buying my third from them as well. I would go anywhere else other than them because of the service they provide to me and my husband.The owner is a great guy and very understanding and always tries his best to deliver exceptional service to all.Thanks JahvanBest,Shellie and David Meier
I went in to look at a Land Rover but the experience was not good. First thing when my husband and I pulled in we watched a guy back into a huge van. Then the guy that hit the van wouldn’t move forward so he blocked us in the driveway. I had an appointment but no one was helping us. Finally someone helped us and they were really rude. All of the people were rude. Went for a test drive and the guy couldn’t even tell us if the car was all wheel drive or 4 wheel drive. The sales person was not personable or helpful what so ever.
Well where to begin, they ride with you during the test drive and he tells you where to go, and you feel like you are in drivers education again, he rushed us, we wanted to look the car over, he was pushy, and when I pointed out things that were wrong, he was like what do expect, the car is used ! Instead of offering to fix it. Plus the car was dirty, sticky etc. Not at all like pictures, not very impressed. Just felt very rushed, and we couldn’t look it over and like he didn’t want us to look it over. So I passed on it. Very crowded Lot, gravel for driveway! What ever happened to good customer service !
I am very happy with my vehicle and customer service I received from German Auto House. Back in March, I ordered a newer Lexus IS 250 with certain features and German Auto House made the vehicle available in three days. The whole process was very easy and pressure free. It is clear to me that German Auto House cares about its customers and would like to secure a long-term customer loyalty. They provide first oil change for free and also affordable routine car maintenance services. I highly recommend German Auto House to anyone who is looking for a high-quality used vehicle in Madison area.
If youre looking to buy a car, definitely check out this place. They have a good variety of cars. I recently purchased a Subaru Forester from the German Auto House and the whole experience has been nothing but great. Sales reps were extremely nice and they answered all of my questions thoroughly. The owner was also very understanding and he helped me out greatly regarding some of my questions and concerns. Highly recommended!
Bought a 2011 BMW 5 Series from German Auto House about 3 months ago and the car has been great! Javan made the process easy and actually directed me to a less expensive car than I was initially looking at because he thought I would like it more and I’m happy he did! Highly recommend!
Bought my current vehicle from German Auto almost a year ago. I had been to almost all of the huge car dealerships around Madison before finding this lot and was feeling very run down and sick of hunting for an affordable vehicle. I got to the lot and initially did not feel great but the staff and boss stepped up and turned my attitude around. They already had the car I wanted on lot and worked with me (like really above and beyond) to get me into that car. The real defining part of this experience was how they did this though. I am young with little to no experience buying vehicles and had no one with me to advise. The boss took me under his wing in a way and made sure I was not only financed but that the conditions of the loan werent going to break a year or two down the road. I genuinely appreciate how the sale was handled from start to finish. I still love my vehicle as much as the day I drove it off the lot, and continue to recommend German Auto House to everyone searching for a car. Ditch the big sales floors and get with these guys. Seriously.
Awesome service. Everything was taken care of with no issues.
Great service. Great prices. Made purchasing my first vehicle super easy!
Javan was a joy to work with. He held to advertised number, negotiated trade in fairly. We made a deal in one visit. l drove in a 2001 Chevy pick-up and drove out in a 2015 Toyota Avalon. Love the car; couldnt be happier.
I really hate buying cars, but the staff at German Auto House actually made it fun and simple. They were kind, helpful and efficient. They also replaced my tires free of charge before I bought my car! I would definitely recommend this place to anyone looking for great service and an honest sales staff!
Hospitality, reliability and responsibility is what comes to mind when i think about this dealership, they always go above and beyond to fulfill the needs of the customer. Weve gotten few cars from them and so as our relative and every time the experience was outstanding. Theyre willing to listen and suggest as needed.
Lots of good quality vehicles to look at and at fair prices. I usually stay away from buying from a dealership but this time there was no pressure and Javan went above and beyond to get me financing as I had a difficult situation. I was ready to give up but Javan kept going on his end for me. Thanks!!
The owner, Javan, is a great guy and he does a fantastic job. His selection is always good and always changing. Id recommend German Auto House to anyone.
Excellent service, honest. Recommend checking them out.
A pleasure to work with and I got a good price on the car I was looking for. The owner gave me his personal cell to contact any time during working hours. They even covered $400+ worth of labor for a fix that wasnt covered by my warranty. They arent pushy salesman, just hardworking people. Would strongly recommend to anyone.
They took the time to answer our questions and were very knowledgeable. I would highly recommend to others.
Buying a car out of state is a hassle, plan and simple, but Javan was cool and worked with me throughout the process. They had MUCH better pricing than anywhere else within a few hundred miles so I made the trip and it was worth it. Everyone was friendly and there was no high pressure like other places Ive been. Id rather spend my money at a small dealership like this than go to the big box place and spend $3K more just to make sure they can pay for their 50,000 sq foot showroom. Check this place out, its worth the drive
Bought my first car here! I looked around many different car dealerships around Madison and German Auto House gives the best price!! Also, the people here are very pleasant and helpful. Love my new car (:
We shopped around quite a bit and found a great, reliable (so far :)) car at German Auto House. They were very friendly and everything went very well. Id definitely would buy a car there again.
We stopped at (2) large local dealerships and one national outlet. We didnt feel valued or that our business was appreciated. On our way to a 3rd dealership, we decided to give German Auto Haus a try. We are very, very happy with that decision. Javan was professional, welcoming and accommodating. No pressure, a great deal and great service! They had exactly the car for us. We will continue to give our business to this small local shop. Thank you for a great car buying experience.
We bought a Toyota Highlander from this place, and the experience was great! Javan gave us a great price, and talked to us at length on the things we needed. He also helped us with after market modifications and gave us an unbeatable price for great parts. It was easy to communicate with him. Thanks Javan and German Auto House for the experience! I highly recommend this place.
I highly recommend German Auto House! We have worked with Javon on few deals and have always been educated on the vehicle we are purchasing. They’re never pushy salesman and we would buy from him again!!!! Check out his business!!!!
Just purchased a 2016 Ford Transit cargo van for our business. All the staff at German Auto were extremely friendly and professional. The vehicle is just what we needed and Javan even worked with us after the deal was done to make sure we didnt have any issues with the van. He took the time to troubleshoot a couple issues over the phone when most other dealers wouldnt have bothered. Overall the vehicle is in pristine shape and we got a great deal. Much better than dealing with the other big dealerships in town when buying used. We will be back when we hopefully need another one for the business.
My wife was buying a used Outback from a nearby dealer and I was in the market for a used WRX so I was excited to see Germain Auto house had a 2010 on the lot for a good price. We drove to Madison and I had my wife drop me off while she picked up her car. There was only a woman in the office who was not a sales person but she was very nice, closed the office up and went on a test drive with me. Having come from a 2005 with the the 2.0L the 2.5l in the 2010 had me immediately hooked until I hit the highway and the car had a shake. I noticed the TPMS light was on so stopped the test drive right off the highway and the salesperson was in when we got there. We chatted for awhile and he was generally personable but not exactly helpful and when I mentioned the shake he did not offer to properly inflate the tires to prove it was that. Despite this I really liked the car but I realized that I did not have enough drivers to drive two new cars home if my wife and I both bought a car and we had to get the car we came in home also. No problem, they have a reasonably priced delivery service and the delivered price was still about blue book, but I would need to sign a purchase agreement with a refundable deposit while I was there if I wanted to go this route. I think everyone can guess what happened next. I was an idiot and signed the agreement and put down my credit card. When I got home and thought about it and shopped around for a while I realized I did not want to take a chance on a shaky car and I bought a 2017 WRX somewhere else. I remembered I had a $500 deposit on my credit card when I looked at my statement months later and called German auto house. He asked “Did I tell you it was refundable?” but took my card info and said he would look into it. The charge is still there of course. So yup, I’m stupid and let a few extra HP effect my judgement and this used car dealer is a bit shady.
Great people to deal with. Very happy with my new car. I would suggest to anyone looking for a BMW to check this place out.
Looking to buy a nice used car ? Do not hesitate to give German Auto House LLC a try. Javan will make your car buying experience hassle free and help you finance your new ride in minutes.Thank you for all you did for me, when I need another vehicle for my son I will definitely call Javan and see how he can help me again..Thanks German Auto House LLC...
Ive been doing business with German Auto House for over 2 years. I always get great, friendly service and at the best prices you can find in the area. Ive saved alot of money that the big dealerships would have way overcharged me for. I recently purchased a car and so far very happy:)
I could not recommend this business enough! They are reliable, fast, professional, trust worthy, transparent, and affordable. Javan went out of his way to help me get new tires for my car and I couldnt be more pleased. He explained everything, went over all my options, and was very transparent about the process and pricing. I could not recommend him enough and I will be returning (and referring all my friends) to him with any future problem.
Good prices on good vehicles.Scooped a 2014 Tacoma from their lot to replace my old truck.Would recommend giving them a shot if youre car hunting.
After doing research online, I basically knew what I wanted and the price range to expect. Found a 2014 Subaru Forester well below market price in great condition! Javan is very straight forward and easy to work with. He and his staff provide terrific service and value. They were even willing to trouble-shoot some minor issues beyond my expectations.No high pressure sales pitch or wheeling and dealing, just matter-of-fact info and great customer service. If you are looking for a used vehicle, I highly recommend you stop in and check out their inventory. You wont be disappointed!
Couldnt be any better. Friendly, honest, trustworthy dealer and the mechanic. If you dont know much about the cars and looking for a reliable place to purchase a dependable car or have your car fixed, LOOK NO FURTHER!
German Auto House did a great job guiding me through the car buying process. Javan was incredibly friendly and answered all of my questions without pressuring me or over selling the vehicle I ended up purchasing. Fantastic experience!
Had a fabulous purchase experience . Drove in from Minneapolis to look at a car, was given an honest assessment of the vehicle and a realistic purchase price. Javan was a pleasure to work with and I highly recommend you check out this dealership as they are honest and fair.
Great place to have dream car in our bugdet 😍 and the best customer service is being provided. I highly recommend this place had a awesome experience thank u for your service👍🏻
German Auto was an excellent dealership to work with! Javan, the owner, was fair, attentive to details and wonderful to work with. My purchase also included 2 oil changes and a tank of gas! I have regained faith in doing business with car dealerships! Thank you Javan and Alex!
I got a good deal on a used 2014 F150 pickup. Javan will take your phone calls and deal with you personally. I was able to get a better deal here than at the Ford dealerships. You dont have to play the let me speak to my manager game for three hours like you would at the big dealerships.
Made the car buying process super easy and pain free! Highly recommend!
Conscientious auto repair shop! Car dealerships told me to replace my break pads, so I came to this auto shop to replace them. German auto house conscientiously told me that I had enough room left on my pads that break pad replacement was not recommended. I am glad that I did not get ripped off by the car dealerships!
I had my 2014 corolla scratched seriously. I went several body shops to request quotes. This shop has quoted least price and I decided to repair my car here. After repair, I was fully satisfied with the work. The car become fresh just before the scratch. Still, there is no problem on the scratched spot since six month have passed. I highly recommend this place because of cheap price and excellent work.
Provided excellent insight and industry knowledge, helping me to choose the right AWD sedan.I highly recommend!
I have owned over 150 or so cars, Never once bought one from a dealership before Javan made the process easy and fast. It was great to find someone in sales who is also extremely mechanically inclined to answer all my questions. Not only was the car he sold me in excellent shape but he was there for me a year later when the car needed some maintenance. Was able to locate oem parts for half of what the dealer quoted me.I will continue to buy cars from German Auto House and recommend friends and family to them.
Gave me a very good deal, well below market price, on a new car. Well, ew to me! And kicked in several bonuses, including 5 free oil changes. Javan is a nice guy who will answer all of your questions and help you find the best deal. Highly recommend!
I had an excellent experience purchasing and having my car serviced at German Auto Haus. Javan was incredibly patient and never pushy when I was shopping for a car. He listened carefully to what I needed and make several good suggestions, one of which I purchased and greatly enjoy. I was particularly impressed with Javans knowledge of cars, especially german cars. If you want to talk to someone who truly knows cars and is honest about them, shop here.
All communications ended when I asked for Carfax report. Be aware!
Javan was extremely easy to work with and someone I look forward to seeing! Extremely knowledgeable, friendly and fair. If youre looking for a vehicle check here first. This experience was so different and much better than the usual car search! Thanks Javan for being so wonderful and I look forward to working with you again soon
I had been looking for a truck for sometime by the time I got to German Auto House. My experience with Javan was phenomenal!! Leveled with me on every aspect and went above and beyond to give me the best deal and best service he could. 11/10 would recommend GAH!!
We bought a Lexus LS430 from Javan over 6 months ago & we love it. He was great to deal with...honest & no pressure to buy. We were trying to decide between a few cars & he told us his opinion on what the pros & cons of each were. My husband is now looking for a truck & Javan was the first person he thought to contact. Wonderful local business.
I bought my car a while back from Javan and it has been the most reliable car I have purchased to date. Especially with the extreme cold winter we are currently having as 2019 begun, my car was in top shape and I did not run into any issues. I definately recommend to check out German Auto House and give Javan a call, you will not regret it!
I bought an Audi A4 from them in 2014. It was a good deal. I use my car almost every day. No problem so far.
Big boss seemed to be too bussy. Lose his interest when found out I am preapproved for a car loan. Sales people are much better and stay with you and answer all your question.
First off Javan took the time to come in and show me the car even though he wasnt feeling well. Even sat with me past closing time since I work crazy hours. Got me qualified for financing and called the bank to get the rate lower. Not to mention the car is absolutely beautiful. Javan has a customer for life.
Test drove a vehicle here. When asked to pop the hood to take a look at the engine he acted weird. Stood there with me all awkward and quiet while I looked at the engine. Vehicle way overpriced vs. KBB and other sources. Mentioned this to owner and he was dismissive, rude, and wouldnt even look me in the eye or get up from his desk to come out to talk to me about it. Seems like your typical shady used car salesman to me.RESPONSE: No thanks, buddy. I learned everything about you and your dealership that I need to know on my first visit. The vehicle was priced several thousand above KBB, CarGurus, and NADA. One of the doors wouldnt even open. Then you were waaaaay more smarmy in person than your response here seems to show.
Stopped on a Saturday to look at a QX56. Drove 2 hours. No one would come outside so I left and bought one from a different dealership. Staff was outside smoking around the back but still no one would come talk to us. Seemed shady anyway. I wouldn’t recommend this dealership.
I had an amazing experience with this dealer - I like to give the full details below to help others shopping for a car. First, I must admit that I have had a very negative opinion about car dealers, especially after another very well-known dealer in town had tried to cheat me for my previous car purchase 5-6 years ago, I ran away and never considered buying from a dealer again. However, when you want to buy a $20K+ and relatively low mileage not very old car, you have to go with dealers as craigslist does not have any such cars sold by owner.German Autohouse eliminated all of my prejudices on dealers. The owner is very honest and is not trying to cheat you. Below are my experiences:- I was originally planning to buy a Lexus (2015+ GS350/ES350/LS460) for about $30K. He had a newer model LS and GS on lot but the owner (to my great surprise) listened to my needs and expectations from a car, and he literally suggested to me to consider buying the cheaper option (2010 LS very low mileage) around $21K. Woow- the guy could have made more money because I was so obsessed to buy the expensive/newer one but he noticed that I did not really need the more expensive car. To me, this is the most important thing for anyone in business who wants to stay long-term, try to listen to customers and respond to their needs.- The prices at German Autohouse were very reasonable. I compared the price of the car that I got from them and it was at least $2000 cheaper compared to other similar cars and it was in excellent shape. They got some great cars, low mileage and in excellent shape.- The owner is unbelievably knowledgeable on cars, I have never met/seen anyone like him - he knows pretty much everything about the cars and that makes you very comfortable about buing. For Lexus, I read many websites, car forums, and in 15 minute conversation with him, I noticed that he knew pretty much everything i read for days if not weeks and again he never tried to deceive me, he frankly told most potential problems that could occur with the car and what would be repair cost.- Trade-in: Another good experience, he paid a fair price for my old car, in fact, I dont think that I would be able to make the same money that he offered me for trade-in if i sold it myself. This is another place where dealers often make a lot of money but the owner was very fair.- There is a 90-day warranty, I did not need it so far (and i hope not) but it is good to know that. i think this is standard for all dealers so nothing special here.- I was told that they also have a repair shop (I havent seen it) and if I have any major issues, I could contact them and they can help me with repairs. this was a pleasant surprise to me I did not need it yet but woow, in Nextdoor forums, many neighbors ask for mechanic suggestions. I suggest go ahead and buy your car from this place and dont worry about Lexus/BMW/Mercedes dealer ripping you off for simple repairs.In summary, I had an amazing experience with German AutoHouse, literally transformed my opinion about dealers. And by the way, after 2 weeks of driving the 2010 Lexus LS, I am glad that he made me change my mind - this car is really great and perfect for my needs.
Javan is absolutely amazing! After talking with him for a few brief moments, it becomes abundantly clear that Javan has a passion for vehicles, and knows them like the back of his hand.
Once you leave the lot they will NOT take care of any issues. Do not go here. Dishonest.We purchased a vehicle November 12, 2018 from Javon,The owner. The vehicle has a broken taillight cover full of condensation. Upon discussing this safety concern with the owner before purchase he stated that he would fix the problem. This was reiterated the day of pick up as he was not there and problem not fixed. No return call. We stopped in 11/14 to speak directly. Not there. Showed to staff who was present at the sale. No return call. 11/16 we sent an email directly to time stamp. Call back from Javon he stated he already gave us “such a good” deal that he would not repair or replace the cover. We spoke during negotiation that he said he would “of course” fix this safety concern. However, now would not. I could not believe my ears...the repair was never negotiated in the final sale price. Javon stated that once I drove it off the lot he would not honor his word.I am a Husband, Father, Madisonian and now advocate to ensure you, the car buyer, do not make the same mistake.This is my first and only experience with this type of crookery in any vehicle purchase.Once you leave the lot they will NOT take care of you.Respectfully,DC
They were pretty rude at first but after they knew we could afford they car they became really nice.
Purchased an Acura MDX in the Spring of 2017. I was astonished at how knowledgeable Javan is about cars! Add to it, that he is friendly, honest, easy to work with, and strives for customer satisfaction. His cars are fairly priced, and did I mention he genuinely wants his customers to be happy with their purchase and his business. This is the only dealer that I will go to for my car buying needs.
We purchased a vehicle from German Auto Haus in November 2016. Javan was extremely knowledgeable about the pros and cons of the different models we were considering. We would recommend that anyone looking for a quality used vehicle shop German Auto Haus. In addition to their sales lot, they are extremely helpful when it comes to maintenance and we really like the great service we receive here. We will shop with them again when looking for another vehicle.
Very friendly people, great car, very happy with the service. Worth the 2+ hour drive
The owner was very kind and easy to deal with.Honest and straight up. All in all a good experience
Positive and a good businessman.
Fast and Easy! Everyone was so nice! THANKS!
Javan provided excellent service on our 2006 Audi A4 over the years and when it was time to trade up we happily returned to German Auto House to purchase an excellently maintained late model Mercedes C-300 4MaticJavan has a passion for quality cars and enjoys sharing his deep knowledge.
I highly recommend German Auto House for car maintenance and repairs. I took my 2009 Acura MDX to Javon for tires and full maintenance inspection. Javon found me the best tires. He showed and explained to me all about the tires. Im 52 and never knew how important tire maintenance is! Javons mechanic did an amazing job with needed repairs. I cant tell you enough how much I appreciate their kindness and flexibility with my schedule as well. See you again German Auto House!
Great advise from the owner, also very professional, Im not looking forward on any breakdowns on my Q7 but when it happens I know the right place to take it to.Thanks Javan.
Javan runs the business, and is the business: He knows cars, deeply. Most any place you go to see cars, you find out as soon as you try to learn something about them that nobody in the whole dealership really knows anything, or cares. Javan does know, from the details of luxury cars you wont find in the manual, to useful insights on what car issues matter, and the best way to fix them, such as he has for me when working on a trade-in, and on a purchased car. You wind up saving a lot of money, getting the job done right, and being very happy you met Javan.I have a great mechanic, and I like him a lot. Ive known him for ten years, and hes owned his own shop for much longer. But Javan and his mechanic are every bit as on the ball, even more clever when it comes to smart fixes, and cost less. Much less.When you go to German Auto House, there is no pressure. You are presented with every option, so that you can make a fully informed decision, but your decision belongs to just you. You can look at many cars, or only two or three, drive them, look at their complete CarFax, even take them to your mechanic. If you are serious, Javan is serious, and just as good at doing business as he is with the cars themselves. Better, even -- I dont know how he gets such good cars, with such a great ownership history, and in so many in such excellent condition!You look around for used cars, and you discover some things. One large used car outlet, which rhymes with CarFax, seems to sell only cars that have a lien against them, and have very poor maintenance histories (those two seem to go together). Dealers may have good finds, but they charge too dang much for what they offer. Craigslist is interesting, but full of crazy people, and you never really know what youre getting. Javan, interestingly, can tell you something about the history of every car, and can back it up with documentation. I dont think he makes much on a given sale, but I think he makes it back in loyalty and word-of-mouth. Which has got to mean hard work, but that is what he does. I have never seen anyone do it better.Javans style is plainspoken -- what a relief! Hell answer your question with the actual answer. And, it is the truth; when you work with him you find out that the only way he does business is truthfully, because nothing else makes sense. If you are in the market to actually buy a car, well, it is hard to imagine anyone better to do business with.I have traded in, and I have purchased, and I am now on the way to a second purchase from German Auto House. I have had bad times and good times at a dozen car dealerships over the years, but except for my mechanic and for Javan, I have never worked with anyone on a car or car purchase who I ever came to truly respect. This is why I am buying from Javan, again.
3 years ago I found these guys from Craigslist. I bought 2007 Acura TL S from them. It was a great vehicle. It served me well for 3 years. This year I went to back to them to get a different car. They did not carry what i wanted so the owner Javan,very friendly guy, told me that he can find whatever i need in two weeks. Finally last week I just got my 2013 Lexus GS with 30k miles on it for very good price. Also they helped me with financing. Its great to deal with the owner of business directly. There is no sales person, there is no pushy middle man who tries to sell you something which you dont like. Also he gave me 90 days no payment option, which means that my payments will start after 3 months. Overall I am very satisfied with German Auto House.
I have been a customer of German Auto House for 4 years now. I have purchased my two vehicles from them and referred a family member to purchase their vehicle. When I purchased my first vehicle from them (a 2007 VW Passat) they made sure this was the right car for my needs and I really appreciated that coming from the owner. The owner genuinely, took my requests into consideration and made sure I was satisfied with my purchase. Most recently, I needed to buy a vehicle for my wife and purchased a 2011 VW Jetta that runs like new. I decided to go back to them because of the great experience I had when I bought my first car. The owned knows a lot about all kinds of vehicles, specially Imported ones and takes great care of the cars before putting them up for sale. The fact that these guys sell only quality imports, gave me and my wife peace of mind that we were getting a very good car that can last for a long time, even though is a used car. As long as this guys are in business, I will continue to refer my family and friends to them because of the great experience I have had with them.
Seems like a nice guy to work with !
Entire building reeked of cigarettes. Would never be able to sit through signing paperwork.
Beautiful