user
Archer Auto Repair
5380 King James Way, Fitchburg, WI 53719, United States
Appearance
Archer Auto Repair

Comments
Le
Review №1

I have always been very satisfied with the work done at Archer. Theyre quick, reasonably priced, and professional.

Ti
Review №2

Didn’t fix properly did call him right after to tell him and he lied about fixing the next day I took my truck somewhere else they fixed the problem would never go back

Pa
Review №3

Relatively new customer to Archer Auto but they have offered excellent service for the last two fixes needed for my familys vehicles

Ba
Review №4

Been using Archer for over 20 yrs honest, fair and reasonable.

Al
Review №5

Ive been using Joe for many years. His location is not as close to me as it once was due to my life changes so Ive tried other mechanics. Trying others always reminds me of what I like about Joe: (1) His prices are reasonable, and (2) He evaluates the vehicle early in the day to determine if anything additional is needed, then contacts me with a cost, if he can do it today, and an assessment of if it is needed or can wait. I cant tell you how many either wait until late in the day to look at a vehicle initially to come back with a list of things needed that they will need your car for another day or you will have to come back for (how inconvenient).I trust Joe to evaluate my vehicle and let me know what is needed (for safety or to prevent further problems), and what can wait or is coming up (to allow me to make choices to shift the timing of what will be costly work). As I mentioned, using Joe is not as convenient for me as it was years ago, but I continue to return because I appreciate the service and value he and his team offer.

Ni
Review №6

Brought my 84 rabbit convertible in for a alignment after installing struts and shocks myself. They were really great to deal with on the phone even when I had to change the date of the appointment. Went over what they did and what they couldnt do because of the way car was manufactured. Would do business with them again!

Ch
Review №7

Super fast work and excellent service!

Ra
Review №8

Ive had routine maintenance and large repairs handled by Archer Auto. The first time was when I had been given a notice by the dealer that I needed an expensive repair done. I contacted Joe, they did the repair with factory parts but at much reduced cost. Since then Ive had all my routine repair work done. Joe the owner is always willing to work with me and my schedule. He explains what is needed, calls when done, explains the work completed and always at a fair price, less than what I used to get charged at the dealer.

Ky
Review №9

Joe allowed me to swing in at 4 on a Friday to fix up my muffler before they left for the weekend. The service was fast and the prices reasonable to get my vehicle fixed ASAP. Definitely will come back here!

Ma
Review №10

Took my truck in for a repair and every interaction I had was positive. The repair was quick and I had my vehicle back the same day. I would take my vehicle here in the future.

Wi
Review №11

Although I can not comment on the quality of work, I can comment on the attitude and environment when I went in to have an estimate done. I waited at counter for a few minutes as the man that helped me, mozied his way over to the counter in no big hurry at all. When greeted by this man the only thing he could do is constantly look down at my tattoos (I have 3 total) on my arms and seemed more concerned with that, than the work I needed on my car. He seemed as if he hated being there and didnt really care if I chose to use their business or not. I asked several questions about prices, and got no really answer. I know whats wrong with my car, and I asked how much to fix it. He said he wouldnt give me a price because there could be other stuff wrong too. I didnt come in for a full work over, and I dont want someone looking at my car and all of a sudden telling me a need 2000 of work done. Ive done everything from brakes to engine swaps on my own vehicles so I know what im talking about, but I just recently moved into he city and have nowhere to work on my vehicles anymore. This sounded to me like I was going to pay for stuff I didnt want to get done, and pay people that didnt enjoy what they do for a living to work on it. It took me no more than 5 minutes to have prices and an appointment scheduled from the auto repair facility down the road after I left this place.Like i said before, I cant comment on quality because I didnt, and never will have any work done on my vehicles here, but if your a person who values good customer service, and a positive attitude I would highly advise you to shop elsewhere..

Fr
Review №12

Good job and they do not rush to finish a job

Mi
Review №13

I went in earlier today for a simple problem. They were very friendly and explained carefully what they did.

Pe
Review №14

Terrible customer service. Owner acts like a moron.

Ty
Review №15

Never got serviced...was told they are to busy...I had a very simple issue, they didnt have the time

Da
Review №16

The best mechanic

Ba
Review №17

Nothing. When I called, the mechanic I spoke with didnt tell me his name. All he said was its gonna cost a hundred dollars to look at your car.

Information
1 Photos
17 Comments
4.2 Rating
  • Address:5380 King James Way, Fitchburg, WI 53719, United States
  • Site:http://archerautomadison.com/
  • Phone:+1 608-271-1101
Categories
  • Auto repair shop
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
Similar organizations