Ralph from Pukka has been so helpful and pleasant to work with! (also the designers!) We and our members LOVE the knit hats we purchased this past winter-- so much that we did ball caps this summer! The quality is top notch, the fabrics, the fit, etc. Nothing but great things to say! I look forward to ordering regularly for our gym. Also the prices are very reasonable!

AWESOME EMBROIDERY on our hats for a great price!!!

The whole concept of being able to create your own custom cap at a low quantity sounds great and it is... but having so many options and really no real help from customer service is where Pukka failed for me.I should have asked even more questions.They will just send you the catalogue and let you choose.Even their approval process is confusing and untrue to the real cap.The document I signed was not at all like the final product received.Lets just say that the caps I ordered and received ended up in the garbage.Every friend I want to give one to were refusing saying they wouldnt wear it.The colors were fine but the structure was just a mess. Looks like someone sat on the hat...I should have read the book on making a cap before ordering with Pukka.I just wasted 800$ and they never even tried to make it up.Just know that you are on your own building your cap.

Ive ordered beanies through Pukka for a variety of brands Ive worked with over the years including Shake Shack, Melt Shop and Vira Sun. The quality is top-notch and the customer service is always on point. Will definitely be ordering more hats in the future!

Angela is absolutely amazing!! From the moment I was connected with her through Pukkas extremely user friendly website, I have been beyond satisfied. Angela worked around the clock for my custom hat order and responded to me immediately every single time. We had multiple phone conversations and she was so informative and educated me on Pukkas products which I really appreciated! It made my entire experience with Pukka top notch! The designers Bianca and Andrea also provided great designs and files for me! I will definitely be using Pukka again to place a hat order!

Man thank you to everyone at Pukka. They made my dream of starting my own hat designs into a quick reality. Even during these crazy times they made my hats come to life. I appreciate everyones efforts at Pukka to making it happen. Thank you all so much and thank you Mariah for the support. 100% if you need hats done right and great quality, call Pukka first. Looking forward to the next design.

Ralph Palladio is second to no one! Our team is excited to build out our brand with his help.The FUTURE is bright and with Ralph’s expertise, it’s even brighter💥

Great hats, not so great customer service communication.I saw a couple of hats made by this business and started the process of designing and ordering for our business because I loved what I saw. Simply put, the rep was not helpful with providing enough initial information or assistance with design and the process became a waste of valuable time with no products. I couldn’t get a question answered with how much he kept talking in circles about how awesome their hats and company apparently are.Of course, our initial designs came out nothing like what we asked for. Revision suggestions were submitted and the specific changes asked for were not added in the second design. It was only at that time they tell me they cannot give us exactly what we are asking for unless a much larger order is made. Would have been nice to know before starting! Frustrating, but not my main issue for this review.The most disturbing part of this experience was when- upon cancelling the design process- I received a very unprofessional response via email that, instead of a sincere apology, came off as arrogant and accused the fault of their failure on me. Falsely accusing me of neglecting to respond to phone calls and emails that were never made by the rep. Why would you do business with someone like that?

Had a great experience with my hats and rep. Ralph hooked everything up in a timely fashion and made it very easy throughout the whole process to get exactly what we were looking for.

Weve been ordering hats since we opened. Great service from Ralph. Hats are highly customizable and really good quality. Great company to work with.

Ralph and team do a great job on design help, ordering, and getting the product shipped when they say they do. Weve had a lot of success selling the hats theyve made for us.

Ralph, our Pukka rep, is the best of the best. Knows when to be there for you, knows when to hang back. Best trait you can ask for in a rep.

Amazing.. where else can you build a truly custom hat from the ground up! just the best!

Coolest program ever. Total custom and minimums were low. !

Quality wholesale hats designed to your liking. Cant go wrong.

Truly Custom Hats! Endless Options. Superior Quality.

Professional service and quick turnaround times. Good selection, too.

Great company, and great sales rep Ralph Palladino - highly reccomend!

The best products and the best customer service!

The best hats ever. Pukka is the best to work with

Great hats, easy to work with and low minimum orders.

THE BEST COOLEST LIDS U CAN WEAR!!

The best custom hats around.

Very please with Pukka hats! Have been ordering every year and never been let down.

Great Program, Great customer service, Ralph Rules

Awesome hats

Customer service is unbelievable. The speed at which they reply to my emails is exceptional. The quality of product blew me away. If I could give them more stars, I would.