Called to clarify how the process works being that I have only had to get a repair done to a vehicle one other time. Person who answered the phone was very arrogant and got an attitude with me. At this point I decided to go somewhere else and told her so; she hung-up on me. All I was trying to clarify was if they do a thorough inspection to make sure non-performance based parts arent broken and got a response of we can just tell. Would not ever recommend this place.

Person answering phones is very rude. Not a good sign on their values.

Very friendly and courteous staff, excellent work, love the job they did on my vehicle

My dealings with Findlay quality collision in Findlay was spectacular Bill was courteous and truthful and everything was aboveboard it was a great experience and we got the car back when he said we would. I would recommend this business for anybody who needs car body work done it was professionally well done.The work we had done was on a brand new 3 week old Hyundai and when we got it back it look just like it did off the dealers lot

Went there because it was a preferred shop and when we received our vehicle back it wasnt right. Took it back to them about the issues and they said they would order parts and call us to fix it. It has been almost 2 months and no phone calls.

They did a horrible job on the body work .clearly body and door didnt line up so we gave them a second chance to fix and they called and said its much better but when we looked at it didnt look like they did anything to it missing interior parts for my door they just lost it .lady was very rude up front and I wouldnt take my car there ever again. they push for that quick money and if you owe alot on your car make sure its done right .

Can not stick to a timeline or call a customer if the timeline changed. Expect them to have your car longer than they tell you.

The repairs were excellent

Best body shop around

Hay my wife was in a car wreck on May 4th 2020 it was back we all was thinking the car be ready for junk yard but no this place saved it and got my looking like new and drives good I must say thank you all for what u all did for us words cant even say it but wow wow nice any one say this place is no good thay full of BS Im telling u this is the best ever in town I will naver go no else but here thanks u all are nice and friendly too u saved are car and got us back to life again I can only rate 5 stars but is I could I do 100 stars thanks ever one so vary much

Great service, good price! Loved that I could drop my rental off with them, saved me a trip across town!

Bill, Todd and the whole team have been nothing short of fantastic with every visit. Unfortunately it’s been more than 1, but they are reliable, honest, and take time to value each customer.

Dropped off my 16 cruze with some dents and scratches down the side, was given an estimate of 2000 dollars, after I dropped off the car, someone from here called me and said they had to adjust the estimate because the damage wasnt as bad as originally thought. Saved me 500 dollars, most places wouldnt do that. Very nice 10/10 would reccomend

If possible, take your vehicle elsewhere. Absolute joke.

Someone rear ended me while I was on the road for work. I took my car to Findlay Quality Collision and they handled everything flawlessly. Not only did they repair my car back to its original condition but they also drove me to the nearby Enterprise so that I could rent a car and get home. My day was an absolute nightmare until I took my car here. Great work and friendly staff!

Have them my car for insurance work. They had it ready the same day. Excellent work and very friendly.

After I received my vehicle back from the accident it was making noises. I called them and they said it was nothing they did and argued with me on the phone as if I was stupid. I will never go back there again. They try and take advantage of you because they think you wont know or understand.

Bill was very helpful in hiding me through the process of handling my accident and working with the insurance company. Thank you!

Dont take your car to this place. The lady up front is something else!!!! The customer service is horrible. Got the car back and it was filthy on the inside, scratches on the rear quarter they replaced and there reply was it happens. Bad buissnes here!!!!! DO NOT GO HERE!!!!!!!!!!!!!! Very POOR work...

Save your self the trouble. Look elsewhere! Brought van in to be fixed and left with a damaged back bumper. They claimed that the tow truck did it. The one they sent to get it. NEVER AGAIN.

Agreed on other reviews, they did good work for us in the past but when I called this time the secretary was rude and didnt help at all. I needed to get the car towed and was trying to choose a place to have the insurance company tow it too, and they said they needed an estimate first. No duh, thats why I needed it brought in to get looked at.Do yourselves a favor - look elsewhere. Bad customer service at the front desk is always a bad sign of things to come.

I had my Cadillac in for a hood and grill fix last fall, the paint job on my hood I wasnt happy with it, they buffed it a bit and it looked better.

They were very very good and friendly people

Very friendly and helpful

Very helpful and friendly.

Worst company ever. I would never recommend anyone to use this place. Employee are extremely rude and they do poor work.

Secretary was extremely rude and would even deny that anything was wrong with the car. The car was fixed and was not even close to be cleaned on the inside. My windshield was shattered and glass was everywhere even after they fixed it. Customer service was very poor.

Did every thing right.

Excellent work!!