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Subaru Service
Ferndale, MI 48220, United States
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Subaru Service

Comments
Br
Review №1

This facility doesnt deserve a one star very poor communication skills! So i send a car in for a second opinion and inspection! I have owned a shop myself for 8 years and never had service like this at any other dealership before! Very shady to say the least! So to start off I get a call 3 week later!They say its the wrong engine then its the wire harness then its a short in dash lol I guess its a guessing game last they needed 2 more hours inspection time so I tell them you had the car over a month Im coming to tow it out so they go behind my back contact my customer try telling him I declined further diag start gassing him up slandering my name telling him to keep vehicle there they will fix it...it needs a new engine but how do they know they needed more diag time lol so I get there with the tow truck they tell me they cant give me the car for 2 hours there isnt paperwork on the vehicle and Andrew isnt there so know Im to the point Ive had a nuff start to raise my voice and demand the car and asking questions about there so called inspection and very shady ways all the sudden they got paperwork and car is ready to be released customers beware they dont have a clue and there only motive is to keep juicing up the diag time look elsewhere these guys dont have a clue you will have way better luck at subaru troy these guys know nothing dont see how they stay in business and this isnt the last they gonna hear from me!!

Ma
Review №2

Salesman Patrick Tierney, a very pleasant young man, knowledgeable about all thingsSUBARU and enthusiastic about his job.We never felt pressured into options or extra services we did not want.I had one request to be able to drive the car alone home and see how well it fit into our garage. I had checked other Subaru dealers and they stayed that the sales person had to be in the car, for me that was a deal breaker.I am glad Patrick and his supervisor agreed readily to that.The car fit perfectly in the spot I used and I close the deal upon my return to the dealership.My mind was set on what car and color I wanted months before. Hodges Subaru agreed to such to such a simple customer request and that meant a lotWe ended up buying 2 cars that day

Ja
Review №3

Fast,reliable professional.

Ch
Review №4

Excellent service. Good prices. Knowledgeable staff.

Ca
Review №5

The staff is great waiting area is clean

An
Review №6

Always excellent service!

U'
Review №7

Excellent service.

Da
Review №8

Knowledgeable and friendly

CO
Review №9

👎😝

Information
3 Photos
9 Comments
1 Rating
  • Address:Ferndale, MI 48220, United States
  • Site:https://hodgessubaru.com/
Categories
  • Auto repair shop
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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