Ho
Honda Service Center
Ferndale, MI 48220, United States
Comments
Jo
Review β„–1

Many thanks to these folks... they helped me out with an emergency with great care and attention. πŸš—

Kr
Review β„–2

Absolutely the best service center, staff is very friendly very knowledgeable and very helpful, techs did a great job, super fast, I was kept up date

Sh
Review β„–3

Not my first time here but when i do get service Cliff is usually the person that greet me for service. Cliff does and awesome job, makes sure all my needs are met and does it with a smile and pleasant attitude.

Ma
Review β„–4

The staff was polite, helpful, and transparent about the services and costs of services. Will definitely go here in the future to get my Honda serviced.

Da
Review β„–5

The staff is polite and cordial. But the prices are high as Giraffe eyeballs, theyre too high and without reason. I took my car ( a 2000 Honda) for an oil change, they couldnt open the hood. I was past due on the oil change so I needed it done. The guy said the latch was broken and it will be $125 to look at it but if I get the work done there he wouldnt charge that just the cost of the job, which at the end of the day was $768 for the latch! I said to him, last year you said $500 (which was also too high in my opinion), his response, that was a year ago. What could I do, I needed the oil changed, I felt so foolish. Total out the door for the latch, oil change, and a tire rotation $869.13.

wi
Review β„–6

Great customer service, very professional and knowledgeable. I will be back for other needs.

An
Review β„–7

I had given my car for servicing, when I got it back my entire windshield was cracked and they said it was not their fault. I had to get it replaced with my own money somewhere else. I had given a negative review and it has been deleted now!!

Mi
Review β„–8

It was a wonderful experience from the time I pulled in until I pulled out an hour and a half later. The young man that worked with me was patient, knowledgeable and seemed genuinely interested in helping me resolve my issues. I thought the receptionist went above and beyond her duties to help me. I felt respected and valued. I look forward to working with this team again

Je
Review β„–9

Great service! Everyone was extremely friendly and answered all questions thoroughly. Id definitely give this location my business again. Ive been to some other locations and the difference is noticeable. Glad to have tried out this location!

De
Review β„–10

Dunning consistently has the friendliest, most efficient staff! All work is completed in a timely manner, they update you if there is anything to be done. I trust them implicitly with my car, and they have never let me down.

Mi
Review β„–11

My comment was deleted. Interest. I wonder how many others had their comments deleted.

Da
Review β„–12

Very efficient, effective, honest, forthright and professional. I have always had my vehicles maintained here without issues. They let you know exactly what maintenance is required and why. All the while standing behind what they sell and service.

Ma
Review β„–13

Cliff, Is my favorite Service Tech with his excellent customer service & professionalism!

Br
Review β„–14

Very happy to meet and be taken care of by Service Advisor Cliff. Terrific gentleman.

Bo
Review β„–15

Great buying process. Couldnt be more satisfied.

El
Review β„–16

I bought my CRV here in 2004. It has 217,000 miles. The service department has always provided excellant, fast service for me.

Pa
Review β„–17

Always dependable, courteous. Competitive pricing.

Fa
Review β„–18

Way over priced for oil change for my Honda Accord. Had a coupon for oil change but does not qualify for my car... I rather taken it to Jeffery Honda in Roseville for oil change. This dealership service department just wants to get you in and take your money and kick you out.

Yv
Review β„–19

The staff were very friendly and professional.

Ms
Review β„–20

NOT WELCOMING. Stood outside my car in the garage for several minutes as an associate walk passed me several times without greeting me, and NO ONE told me: some1 will be with you shortly.The cashier at checkout also was not warm and pleasant...seems she was just doing a job.Returning to my car, I sanitized my car handles, steering wheel, seat belt, knobs - since obviously, they didnt - considering there was not even a paper mat on the floor.I had the Winterization Special.Nice Waiting Room.I dont plan to return there, spending my money.

Er
Review β„–21

Good friendly people, and service.

Al
Review β„–22

Had to go twice for two different issues with my 2020 Honda Odyssey which I brought from here on July 2020. First the horn was not working and it took 1 day to solve the problem. Second time went there for check engine sign which took two days to figure out the problem. Fair enough for the process time and getting a loaner car, BUT SURPRISINGLY they did not even do a courtesy car wash or vacuum for any of those visits. I guess they will do it only when you will pay them for a service.

Ju
Review β„–23

Very likeable and professional staff! Just bought my Honda Accord there and love it! They are too notch! Nice inventory too. Highly recommend.

Di
Review β„–24

Morris took great care of me. Fast and thorough service! Thank you Morris!

Tr
Review β„–25

Nehemiah was very nice and my service was quick.

Li
Review β„–26

Very friendly staff, they will work with you. Make sure you use the coupons that come to your email. Like any place of service ask questions to avoid confusion.

Sl
Review β„–27

Had to check my cars electric connections because autozone said something wrong. But according to Honda dealer, it was actually the battery. Great service and was finished in less than half hour. Great prices too.

Jo
Review β„–28

Why was my previous comment removed? Guys, beware of this dealership....

au
Review β„–29

Great service.

K
Review β„–30

Customer friendly and efficient

Sh
Review β„–31

Very nice environment and all staffs are friendly. Thanks 😊

An
Review β„–32

Fast, friendly, professional, clean.

Ri
Review β„–33

Will go to this dealership again

Ti
Review β„–34

The Parts guys are great and fast!

As
Review β„–35

The castle of crooks

Jo
Review β„–36

Fast and friendly. Cliff is great!

Ri
Review β„–37

Very accommodating even with small of needs

Ka
Review β„–38

Not recommended

J
Review β„–39

Very accommodating.

Ka
Review β„–40

Good service and friendly service

En
Review β„–41

The worst, go anywhere else

jo
Review β„–42

Conscientios service manager

Na
Review β„–43

Very special services

CL
Review β„–44

Efficient

Ro
Review β„–45

Friendly ppl

Ye
Review β„–46

Unprofessional.

Information
46 Comments
4.3 Rating
  • Address:Ferndale, MI 48220, United States
  • Site:https://dunninghonda.com/
Categories
  • Auto repair shop
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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