My car looks better than before the accident! Mike and his team are true professionals that really treated my car like it was there own. They fixed my car and detailed the inside of my car so it would look new inside and out. Im very happy with their service and prices. Ferndale Collision is the only shop I will go to now.
This place is horrible. The manager was very nice initially, until he called my girlfriend yelling at her about not giving some small piece of info. He assumed we had different insurance than we had, and then proceeded to threaten us with hundreds of dollars in fees for our car being on their lot. I would avoid this place at all costs, very sketchy business practices.
Upon arrival I was greeted with a smile and a warm welcome. Brenda was everything that any company should have, excellent customer service. She is a jewel. Management was professional from the beginning to the end. Ferndale Collision is a business to be duplicated throughout. To top that off they detailed my car and I know that was a feat.Thank you guys. I am a waliking billboard for Ferndale Collision.Yvette Bey-Beyah6custimer sever
Would absolutely come back for work in the future. Shop Manager Michael Law went above and beyond with literally everything. The quality of work was 10/10. Better price than Suburban Collision by at least double and way more knowledgeable. Everyone and everything at the shop was super professional and my car ended up being done earlier than expected. Cant say enough good things about this place and the staff!
This place is amazing 10/10 you will not be disappointed!
You can’t go wrong with this place! These folks are meticulous! They treat your vehicle like it’s their own...no kidding! They made my work truck look brand new. I’m taking my whip to get the hood painted soon. You won’t be disappointed with Ferndale Collision!
I have been taking my vehicles here for a while for minor repairs and even sending others here. This time I needed them for a collision. They were fast, efficient, pleasant and we even laughed a bit. They made an inconvenience a nice experience. They went above and beyond by detailing my suv inside and out. They even fixed a tire that had a nail in it. I cannot recommend them enough.
Unbelievably kind and professional. Everyone needs a good shop for their cars, very thankful for this place! Highly recommend.
Finished ahead of schedule, excellent work and great communication. By far the best experience I’ve had at a collision shop. Mike is awesome. Can’t recommend enough!
Impressed is an understatement. The team at FC is extremely professional, kept me updated on the status of my vehicle, and just went above and beyond. I plan on using them for all of my future vehicle needs. My car looks brand new and I couldnt be happier with the service.
You cant put a price on an honest auto body shop that handles your vehicle with care and thats what Ferndale Collision does.I have taken my vehicle there twice within the last year. They are always willing to hear out your concerns and will be realistic and transparent on what kind of work is needed. Experienced, easy to work with and they order quality parts too!
I recently had a minor accident with my Jeep Wrangler and took it to Ferndale Collision for repairs. While I also inquired at another shop about similar service, Ferndale Collision ended up being my final choice. The initial impression with them was very good, the shop was clean, staff friendly, and they gave me a quick and thorough estimate. Since getting my vehicle back, I’m pleased with the result and would highly recommend Ferndale Collision to others.
Just amazing! Was backed into last weekend, Mike + the team at Ferndale Collision not only worked with me on the time frame and pricing for the repairs, but helped coordinate a rental car for me, AND detailed the entire inside of my car! I am so thankful for this business and their hard work. Definitely recommend for anyone with anxiety involving your vehicle. 10/10
Very friendly, did a great job swapping out my tires
Mike and Ferndale Collision exemplify professionalism and quality. From my first phone call, to the date I picked up my vehicle, Ferndale Collision and its staff took care of all of my issues, including dealing with my insurance agency, and did everything necessary to get my vehicle back to me with a turnaround of only a few days. The quality of the work is seamless, as if I was never involved in an accident. I will return with any and all auto related issues!
They were fast and efficient. Very friendly. I would recommend them.
Every time I bring my car to this shop, it comes back so much better than before. Mike Law is an outstanding technician. He is incredibly knowledgeable, and communicates impeccably throughout the process each time. Don’t take your vehicle *anywhere else*!
Hands down one of the best shops in te metro Detroit area
Best place to go to 1 out 10 11
Flawless customer service and Body work on my car. Mike kept me in the loop every step of the way. I hope I don’t ever have to go back but if there is ever another crash I will absolutely be going there.
I couldnt be happier with the service I received at Ferndale Collision. I have been here a few times for different cars. I am always delighted with the customer service. Dennis treats everyone amazingly. Mike and the crew know their work and dont cut corners. Mike is beyond professional and patient. Work is always done timey and they always keep their promises. Best part is - they detailed my car upon delivery! It was like picking up a brand new car after a few days. Thanks Ferndale Collision!!
I rarely leave reviews but I feel this place deserves it. I called and inquired about getting a spare tire I owned placed on a rim Barbara (I believe her name was) took care of me immediately. I had a few other places tell me they wont put my own tire on a rim because they dont make enough off the transaction but Ferndale Collision came to the rescue. I told Barbara I would be up there immediately and they got my new tire placed on my rim within 30 minutes. Will be revisiting when I need anything. Shop was immaculate, and thats rare these days.
The only repair shop I trust to work on my car.I was greeted with a smile when I walked in, the staff was friendly, shop was clean.My car was fixed quickly and is handling better than I could ever remember.Awesome service, Mike also helped me diagnose my vehicle as well any other existing issues that need to be aware of.
Called, asked about a repair I needed and if they would do said repair, towed the car, waited 24 hours, got a call back saying they wouldn’t do the job and refused to assist me in any way aside from a recommendation, and then a few days after I realized they put a branded license plate frame on my car and got rid of the original, had the shop recommended by a former employee of the business and he was baffled at their response to my car, won’t be returning.
Fast and efficient service. Worked with me to find the best solution at the most affordable price. Absolutely thrilled that I was able to find this shop!
Very courteous & professional.
Been going here over 30yrs.love my girl Brenda there.
I had my car fixed there after a minor accident. They went out of their way to do she job well. Some minor issues, due to the battery being disconnected during the repaisr, were dealt with swiftly and to my complete satisfaction. Im definitely using them if (when?) I need body work again.
Highly recommend! Honest, fair, and friendly. The only mechanic I will ever go to.
I was only there for a few minutes, but the facility was clean and the staff was friendly. They fixed my issue quickly and with ease and didnt make my problem out to be bigger than it was.
My car muffler just broke behind this place and they were already closed but opened to help me to make sure I could drive to another shop since they dont work with mufflers. They fixed what they could and didnt charge me. Very nice people great customer service. I would have to tow my car if wasnt for their help. Thank you.
Absolutely amazing place, great customer service. Was entirely transparent about the process and worked with me patiently.
I had an excellent experience here. They answered my questions without treating me like a dumb girl. Great detailing job when the car was ready for pickup too!
Great Shop and Great Service, ask for Mike and hell treat you right. Only place we take our cars.
I worked at 9 and Woodward for almost 10 years and always knew about Ferndale Collision. During that time I was fortunate to have never had a car accident to have to pay them a visit. This past December my wife’s car was damaged in a collision and we needed A repair. From the first call to the last visit to pick up our fixed car the staff was incredibly helpful and professional. They provided an estimate for the insurance company in minutes. They worked with our budget and even got some additional repairs done that had needed to be completed. Big shout out to Brenda and Mike and the rest of the staff for being friendly and going the extra mile.
Very nice people, great customer service and a great job making the car look like new again!
Their work is top notch, cost is reasonable, friendly and knowledgeable staff
Always take good care I f the customer
Kind staff, clean place! Great prices! They work fast!
Great place, and great staff! The mechanics really know their stuff.
This place is great! they do wonderful work.
Been to a lot of collision spot never had service like this .did some work to my van looks perfect they did a great job. Thank you Dennis !
Great work, insulting service
Clean friendly good prices!!
Excellent service,very friendly staff.Will go the extra mile to help with any problem.Pleaserecommend your family and friends.
Nice place great work and professional
Terrible experience - awful. Never again. Only gave 1 star because there is no option to give 0.
These guys are great!
Very good
Best services