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Baker Motorsports
3700 Sycamore Dairy Rd, Fayetteville, NC 28303, United States
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Baker Motorsports
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Ma
Review №1

I have a 2014 Triumph Thunderbird ABS with only 473 miles, red & sliver and added Triumph footboards, midsize windshield,, shifter, LED headlight, LED motor bars, thermal cover, 2 helmets, I was quoted a sale price from Dave Ritchie and he has failed poorly as a businessman and manager. I bought my bike in 2016 and it’s perfect. I wouldn’t recommend Baker Motorsports if this customer service is standard procedure.

Sh
Review №2

The people that work here are AWESOME! Maggie and Jay in the service section made me feel like I was at a best friends house while my bike was being serviced. They were extremely friendly and great to be around while all the while maintaining a professional attitude. Its very rare these days to find a place that provides exceptional service with a friendly and positive environment. Baker Motorsports on Sycamore Dairy in Fayetteville is one of those diamonds in the rough. They have earned my business and appreciation for a long as I can ride.

Jo
Review №3

I’ve never felt so welcomed at a dealership more in my life!! I came in to ask about some bikes. The entire sales staff that I dealt with treated me with the patience I needed in my life at this time. I’m new to riding and wasn’t sure about what bike to get but they guided me to the correct bike that I love!! Thanks Dave (General Manager) your team is the best. Must be great leadership guiding them. I can’t wait to buy my next bike here too.

To
Review №4

I first have to say the service and parts departments are beyond reproach. Service did all the upgrades on my ZX14R and tires, best bike service... PERIOD. Parts always delivered what I needed without fail........BUT, once again SALES allowed me to walk through their showroom, examine no less than 5 bikes and not ONE, 1, UNO person so much as gave me a sideways look. Apparently this is some kind of standard since its REPEATED. Maybe I should park my Audi S6 in front of the store, seemed to at Audi Cary whom Ill never do business with.EVER. its kind of dumb to allow potential customers to leave without ANYONE saying ANYTHING not so much as a basic GREETING. Baker SALES gets 1 star only because I cannot give ZERO STARS

Br
Review №5

Derek was absolutely amazing. I didn’t feel like he was a typical “salesman”, he was legit looking out for us not only money wise, but safety wise also. He wasn’t overbearing at all. Everyone was very nice and helpful.

Ro
Review №6

Maggie from Service Department was very courteous and knowledgeable. Signed me in and kept me informed about the process of the work on my bike. Thanks also to Jay for assisting with additional information. Very smooth experience with the service department. Will definitely return.

Co
Review №7

Dave is the Man! Bought a bike from him last year and just now getting around to writing the review. Awesome experience through and through. Took maybe an hour tops. I had limited credit and he made it happen. Couldn’t ask for a better experience! Will definitely be back

Ma
Review №8

The entire Baker staff is amazing. I recently sold my bike to Erik in Sales and it was the smoothest process ever. He even went above and beyond to send Luna the driver to pick up my bike. When Luna arrived he was extremely professional. He took care of my bike with grace and respect. Prior to selling my bike the parts department and service were very helpful with anything I needed for my bike. This place deserves more then five stars.

Ta
Review №9

First I want to start off by saying the staff is amazing especially the service staff. Love coming here they make you feel like family. Keep up the great job you guys.

Ja
Review №10

Best Customer experience around! Davis is extremely helpful in the parts department. Spent an exceptional amount of time helping me find parts for my zx14. No where or no one else compares!

Ro
Review №11

Great bunch of people at this store. Seem genuinely interested in making their customers happy and getting them what they need for their ride. If you need a new toy or a part for your current one, stop in and check them out.

Ja
Review №12

Jake was awesome to work with. He helped my wife and I understand all of the details of our bike and took me on a great test ride. Tony was also a great salesman. As a newer rider, he went out of his way to provide me with the right gear and tips to ride in the rain. Overall, this was a great experience and I highly recommend getting your next bike from Baker Motorsports.

Jo
Review №13

Tim went above and beyond to help me with my purchase over the phone, answering all my questions and even had the motorcycle delivered to me! Great experience and awesome Ducati. Will recommend Baker to all my friends and family.

Ne
Review №14

Both Derek and Erik are the ones to go talk to when buying a bike. They will work magic to get you a deal you like. Overall the experience with these two was smooth and painless. Thank you so much! I highly recommend this place.

br
Review №15

10 out 10 would always recommend great service and sales team. Parts house is on point even with the current state of the pandemic they always take the path of least resistance and get exactly what you need or want

Co
Review №16

Couldn’t have had a better experience! The Grom market is crazy right now but they helped me find my first new Grom! 10/10 would recommend to anyone in the motorcycle market!

Ma
Review №17

Great customer service very friendly and got me on the road with my new four wheeler and even took time out of their day on Labor Day so I could come pick it up when it was their day off.

we
Review №18

The service department at Bakers Motorsports is first class. They truly take care of you and make you feel like family.

sh
Review №19

Very kind service staff. Super helpful. I appreciate you all and keep up the great job.

na
Review №20

I had an amazing experience Because of Ashley’s help. I would definitely buy another bike with her help!!😁

Mi
Review №21

Cody is the MAN!! This is a crazy time where nobody can get parts, but THE MAN can!! He goes the extra mile to find what you need, and won’t take no for an answer when other dealerships are being stingy about giving up their parts!! This Bud is for you Cody!!

Ch
Review №22

Derek at Baker’s Motorsports was professional, thorough, and made my purchase seamless. He worked on his day off to ensure everything was ready for me to pick up. Literally took 20 minutes in store to pay, load up etc he thought of everything! Will definitely purchase from Baker’s in the future!

Jo
Review №23

Baker’s service department is awesome! Make sure to ask for Maggie she will take awesome care of you and knows her s$&@!

ja
Review №24

I have always received superior customer service at Baker Motorsports. Dave has been the best, go see him!

Du
Review №25

From the first call, down to when I walked out the door, the team at Baker did not disappoint, in particularly Derek! He made sure I didn’t leave until I was 1000% satisfied in all aspects of my purchase!

Ka
Review №26

Great place to buy a bike. Everyone here is super friendly and they make the process a breeze.

Je
Review №27

Dave made everything easy and understandable! I’m old school so if he can make things easy for me than he can for anyone!

Jo
Review №28

My son just recently purchased a brand new 2021 CRF250RX from these guys. I was on the phone with several dealers before finding what I was looking for, I dealt with Tim directly, he was referred to me from the Honda shop in Wilmington which I am pleased to find that the same owners of Bakers in Fayetteville has purchased and will be taking over! Overall my buying experience was awesome, they eased me through the purchase swiftly and were very professional. I even brought my dog in and everyone was very nice. EVERYONE.. The service department was spot on and all very professional, Tim even helped me load the bike and strap it down in my truck! Keep up the great work guys!

As
Review №29

This review is long overdue but we came in about a month ago casually looking for a new bike as a first time rider and chose to buy from Baker. Joseph was extremely nice and knowledgeable which helped with making decisions on the bike and which helmet to buy. He never pushed us on the sale but he made sure that it was most important that all my questions were answered appropriately. Thanks for making us so comfortable, Joseph!

Jo
Review №30

Wow! Dave is awesome to work with. He hand delivered my unit to my house while I was at work and helped my wife get in the garage for me. Thanks Baker Motorsports!

Ch
Review №31

Tonya Beasley knows her stuff and is great to work with. I highly recommend her.

Re
Review №32

Unbelievably awesome place!!! We traveled 4 hours to buy our KRX 1000!!!! Trevon was our sales guy and was absolutely the best guy to deal with!!! Literally the fastest purchase we ever made and he made it such a great experience!! I’ll travel here from now on for all our outdoor fun stuff!!!! Thanks again!!!

Lu
Review №33

Got maself one them there Kawasaki ninjers and it was overall a good esperience, hellz ya Ashley

Ri
Review №34

I was referred here from a friend that spoke highly of this Motorcycle dealership in order to purchase a complete set of rear peg assemblys for a 2017 Yamaha R1. After going in and ordering what I thought was a full assembly, a month had passed of not getting any phone calls that the product had arrived, so I return to see if they had come in. Sadly the whole assembly was not ordered like I had thought (only one arm and peg was ordered), none of the washers or bolts either which somehow came to over $250), so I had him order the rest of the parts (another $80 plus) to which I returned at a later date after not receiving any phone calls for the parts arriving. The parts I needed were still not all ordered and said when I came to pick up the rest I would need to pay again! I said I will take a refund because at this point 5 months had passed for this whole transaction. I ended up having to pay a (restocking fee) of $80 just because of their incompetence. I was looking forward to this place being top notch as I had been told, unfortunately it did not live up to any expectation I had set for it. I hope others have a better experience here than I did, I wont be able to recommend Baker Motorsports to anyone I know.

G
Review №35

Great staff, inventory of Can Am low like all bike shops. Will be checking regularly.

Je
Review №36

The crew at Baker Motorsports were amazing! I drove almost 3 hours to get my new ATV, and they made it fun and painless. They make you feel like family, and I will definitely do business at Bakers in the future.

La
Review №37

Go see Dave he is amazing at Baker motor sports! He makes the whole buying experience personable and easy!! I would give them 10 stars if I could!

Si
Review №38

If I could have chosen the perfect vehicle buying experience then this would be it! Ashley was fantastic, knowledgeable and closed the transaction quickly. It was such a enjoyable experience, I would recommend that if anyone is in the market for a new motorcycle check out Baker Motorsports before you go anywhere else!

Qi
Review №39

The people at Baker Motorsports are very nice and friendly. Erik and Derek helped me go through the whole process smoothly to get my dream bike. I highly recommend come by and check them out.

An
Review №40

Tonya Beasley was very helpful answering all my questions. Thank you Tonya!

Ch
Review №41

I bought a motorcycle from Baker Motorsports last week. I live about 250 miles from Fayetteville, but they were able to get what I wanted. The whole process of placing a deposit, working through details remotely with Tim, to actually picking up my Tenere 700 was easier than I could have hoped for. Everything was smooth and fast once I got down there. I highly recommend Baker Motorsports.

Cu
Review №42

I am happy to announce that I am an owner of this beautiful 2020 Vulcan S. Thanks to the help of Ashley we found the perfect bike. She was more than meeting the standards and making the overall experience worth coming back for. To be honest, Ashley is the most kind, knowledgeable, and genuinely a good person Ive ever met in sales. She wasnt rushing for a sale but making sure that I got what I wanted and needed. I was in and out thanks to her. My friends are coming to purchase only from her! Thank you so much for everything, hopefully I see you again when its time for services!!

Je
Review №43

Dave and the entire baker staff are awesome! Great experience!

Wi
Review №44

Tanya Beasley answered each question I had in detail without hesitation. One of the raisiny people to talk to in the business.

Be
Review №45

Very professional. Asked questions and got me what I needed. I have never had a problem at this place. Its where I bought my ATV from and would highly recommend anyone to come there.

Tr
Review №46

Davis in the parts department is the man! Very helpful and didnt mind helping me put together the electric bike I bought there.

Ha
Review №47

Go see Dave at Baker! He was awesome! Such a chill buying environment!

Mi
Review №48

This is my second purchase and the people there are great they treat you like family they take care of you they provide you with the best customer service. They have great products and great prices with great service and they are always willing to help.

Ha
Review №49

Davis in the parts department was really great and helpful. Above and beyond.

Je
Review №50

Went in to look for a bike. Derek was a big help and very personable. He was able to answer all my questions and there was no pressure at all.

Os
Review №51

Excellent service, Maggie was awesome, she got me in and out before I could get comfortable, Very Knowledge and professional, Very Happy with My service

Ch
Review №52

Go see Dave here! Excellent guy and very knowledgeable! Will work with you for the best deal.

Ra
Review №53

I called every dealership in NC looking for the new Kawasaki KLR-650. Even though other dealerships advertise it, no-body had it. Not only did they not have it, they didnt even know when they could expect one in. Not only could they not say when they could expect ANY Dual-Sport in, they were less than pleasant to speak with, arrogant. Then I called Baker Motorsports. Holy Cow,.. I could not believe the professionalism, courtesy and positive attitude I received on the phone. I live 180 miles away from Fayetteville, Ashley gave me some simple instructions over the phone on how to apply for financing via their website (extremely easy), once it was filled out their finance department was on the ball, Ashley called me back with good news (approved) and in just a couple hours I was headed to Baker Motorsports to pick up the bike NO-ONE else had and in the process received the service, professionalism and courtesy that other dealership in North Carolina could even come close to comparing to. As far as the Kawasaki KLR-650 I purchased, after the 180 mile trip back home (100 miles of which on I-95) I have got to say WELL DONE KAWASAKI, solid, smooth and stable as a rock and more comfortable to ride on back home than in the car getting there. I would have driven twice that far for the service I received. THANK YOU BAKER MOTORSPORTS, you have just earned a customer for life and I will refer any and everybody I know to you for their motorcycle purchases in the future.

ma
Review №54

Gotta say that the environment at Bakers is very relaxed. I’ve been looking for a Ryker rally for over a month now and finally found one in stock here. From the time my wife and I arrived EVERYONE was super friendly, and willing to help us out with anything that we needed. Worked with Thomas who made the entire process a breeze. From financing, to accessories he made sure that there was zero pressure. Hard to find good customer service these days, but Bakers really delivered!! Thanks for everything and looking forward to my first Can-Am!!!

Ja
Review №55

The parts department was extremely patient and helped me find all the parts I needed. Mr. Davis was super helpful and I definitely recommend.

Jo
Review №56

Tonya Beasley was very helpful answering all my questions

Sh
Review №57

Excellent service friendly knowledgeable helpful feels like family

Jo
Review №58

Got my raptor 700 here definitely will be buying future toys from them great service

Mi
Review №59

I went in to Baker Motorsports yesterday a little unsure of what I was looking for or if I was ready to buy. Thomas, my sales rep, allowed me to look around on my own time and was readily available for all of my questions. He was very knowledgeable and helpful, which made me feel comfortable about buying my first motorcycle. I’ve bought many vehicles before and dealt with many sales reps, but Thomas was by far the best I’ve ever dealt with!

Me
Review №60

Dave at Baker Motor Sports is so friendly and kind and helpful! I am so thankful to have had such a wonderful buying experience!

Da
Review №61

The service department has THE best customer service!! It is the only place my husband and I take our bikes for maintenance and service. Just upgraded my pipes and it was it done within a couple of days. Jay, the service advisor, was just as excited as I was! He has always been professional with a smile, and he really knows his customers. Thank you for another great service experience!

ja
Review №62

Not alot of stock...

Yo
Review №63

I got my brand new 2022 Honda Grom easy with the help of Ashley. She is an awesome person. And they are so nice. Thank you guys so much! It rides perfect!

De
Review №64

Ashley was extremely helpful with my purchase. She let me know all the products and services that Baker offers without being pushy or trying too hard to upsell me on things I didnt want. I walked away with my new ride without ever feeling like I got robbed or exploited and I am enjoying my new baby to the fullest!! Will definitely be back in the future.

fr
Review №65

Great people with great attitudes they are fast and good fixing units they have won my vote and business. Thanks I appreciate your service

Fr
Review №66

Great place. My girlfriend purchased her first motorcycle there, great experience. Nick is an awesome guy and made the whole thing easy and painless. The service department saw that the tire was a little worn and immediately put a new one on for her. I will definitely be back to see them when its time for me to buy another machine. Cody in service was a great help in another matter.

Ke
Review №67

Badass bike dealership with great customer service. Derek Davis walked me thru all the paperwork and handled any questions I had professionally. Recommended to anyone🤘

G
Review №68

I purchased 2 headsets for my Honda Goldwing. Cody in parts was very professional and knowledgeable of all their products. He gave me the pros and cons of several headsets which allowed me to make my decision. Im very happy with my purchase! Thanks Cody!

Jo
Review №69

The people are very nice in sales and parts helped me get my first bike and gear definitely recommend this place

do
Review №70

Love the customer service 1000% love this place takes care of me every time I come I leave rolling with what I wanted not my second option 2nd purchase from them highly recommended

Ja
Review №71

My husband loves to get his bikes from here. They have great service, fast service, and always have great customer service.

Ch
Review №72

Awesome people and service all the way around. I used Baker Motorsports 5X while I was riding the East Coast over the summer. Their parts and service department did everything they could to take care of my Ducati and Africa Twin while I focused on travel.Thanks for everything, much appreciated.-CFH166

Sh
Review №73

Bought my daughter a 4wheeler for her 18th birthday. It was quick and easy and the puppy they have up there is so adorable

Je
Review №74

Great place!!!! They new I was coming in from out of town and open their doors early for me. Jake was my sells guy! He did a stand up job!

Sa
Review №75

Sales folks were very professional, listened to what I was interested in, and then provided me with all the details of performance. Sales manager, Erik, was especially helpful in finding the best financing available. Great group of people and will definitely recommend to all my friends!

Je
Review №76

Outstanding customer service. Went to look at trading in my Harley for a bigger one. I was not bothered by a salesperson on a mission. They waited for me to come back to one bike a couple of time before they approached. Salesperson was not pushing me to buy. Really interested in what I was looking for.

Vi
Review №77

Great place my man Derek Davis was really cool had a great experience and would recommend anybody looking for a bike this is the place

Ja
Review №78

Very helpful both in the sales and parts department! Would recommend to anyone, first time buyer or experienced rider!

Jo
Review №79

Just bought another unit from these boys !! Tony and Erik got it done in a very fast paced deal. I bought a 4 wheeler 2 years ago. Had great service then and great service now ! Don’t buy anything from anyone besides these guys ! Get you riding today is what they say and they don’t lie about it either !

sc
Review №80

Tim and the entire Bakers staff did a fantastic job helping me purchase my new Ryker Rally. From my first phone call all the way through delivery, Tim took care of everything and followed through like a true professional. Baker Motorsports makes you feel like a valued customer and having knowledgeable and professional salesmen like Tim sets the miles ahead of the other stores in customer service. I recommend Tim and Bakers to anyone looking for great service.

Ti
Review №81

Most excellent service! Took them my tires got same day service done at an excellent price

me
Review №82

Ashley was extremely helpful in helping me pick out a new bike! She has a lot of knowledge and knew what would be best for me at my current skill level. I high recommend this place. Both the atmosphere and customer service is great.

Da
Review №83

I was very pleased when I walked in the door and was immediately greeted by Ashley. She asked if I had anything I was looking for in particular. She was very knowledgeable on the motorcycles I was looking at and what motorcycle fit me. She worked with me to get a reasonable payment that I was good with. Overall great customer attention and service.

Gr
Review №84

Derek was really helpful and a cool guy with getting me secured on a new bike 💪

Jo
Review №85

Tim and the Baker Motorsports team made my trade-in and buying experience seamless. They didnt hassle with me about prices, gave me a fair value for my bike, and worked with me to get the bike that I wanted. They even set me up with some maintenance and security options too! I highly recommend Tim and team for all your motorsports needs.

K
Review №86

From the moment I inquired about the Can Am Ryker online Tim has been with me throughout this whole process. Tim is very knowledgeable and willing to go above and beyond for the customer.Throughout the entire process from the inquiry up to the delivery of my bike I felt like the Bakers Motorsports team valued me as a customer. Anytime I had questions or if there Wes questions for me the line of communication was always available.I would recommend any one looking for a bike in the Fayetteville area to check Bakers out, you will be very satisfied with the process and the professional staff.Thanks, Tim and John for taking care of my needs and giving me everything I would need to get going.Isaiah 43:2. The Kings Daughter

Ha
Review №87

Very pleased with the service received. The staff is extremely helpful and easy to talk to! Not only was the staff knowledgeable, it was extremely clean and well-kept. Keep up the good work!

Da
Review №88

Great experience buying from Baker Motorsports. Ashley helped me pick out and purchase my new ZX6, she communicated very well and made the entire process so smooth and painless! I highly recommend going here if you’re interested in a new bike.

Ro
Review №89

Great service aways the great est Erik is always top notch.

Pa
Review №90

Im went to Baker Motorsports for a new Kawasaki and Ashley made it happen! Shes super friendly, and willing to help you in any way she can! Overall I had a great experience and would recommend Baker Motorsports to anyone in the market for a motorcycle.

Co
Review №91

I cant give a good enough review. Tim was a pleasure to deal with. The whole Bakers Motorsports team was friendly and made the experience awesome. I will do business with again!

To
Review №92

Thank you Baker MotorSports and Tim for being helpful in my buying experience.

Ca
Review №93

Erik has always been phenomenal with helping me find the right bike, even parts. Ive been going to Baker since 2015 and it will always be the first place Ill buy from. The team here treats you like family!

Do
Review №94

This is a courteous and professional team with a great selection. I would highly recommend! They will definitely provide an outstanding customer experience.

Ch
Review №95

Bought a bike from this place today and had been looking at it a day prior. Jake was super cool and took the time to find out anything I wanted to know and play around with numbers as far as the financing went. There was no pressure they all seemed energetic and just made the vibe around the shop cool. Great experience. Id even come to one of their events just to hang out. Recommended

Sh
Review №96

Best place to buy a bike in Fayetteville! Had a dope experience with Jake,Tony, and Trevon.Great vibes & customer service in the shop.

Be
Review №97

I usually just come in to the Service department for my Motorcycle Inspection and they have always been polite and courteous. Ill continue my no hassle service with them 👍🏾.

je
Review №98

Worked out great deal fastest service ever received out of a dealer

An
Review №99

I love the customer service I receive whenever I’m dealing with Baker! They make everything simple for you. I had the pleasure of speaking with Liz who was extremely helpful and nice to talk to. I will be returning again and again!

Jo
Review №100

Ashley was very kind, knowledgeable, and patient with me and my 10,000 questions. She was great to hold a conversation with. There were no high pressure sales tactics. I highly recommend.

Information
100 Photos
100 Comments
4.2 Rating
  • Address:3700 Sycamore Dairy Rd, Fayetteville, NC 28303, United States
  • Site:https://bakermotorsports.com/
  • Phone:+1 910-920-1510
Categories
  • Motorcycle dealer
  • Motorsports store
Working hours
  • Monday:Closed
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9AM–4PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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