My brother went there to get his chain repaired. They had them come back 3 to 4 days later to pick it up. Decent service. Very nice store inside a mall.

If I could give hem a 0 I would times 2!!! I use to love purchasing from them until today. The lady that I dealt with had the worst attitude and instead of offering a different piece of jewelry due to her ordering the wrong item... she instead told me that they can offer me a refund and that’s all they can do. Will not return.

Awesome customer service, they made the process quick and painless.

Karen at the Kiosk has the worst attitude. I felt completely humiliated. Because I was returning a necklace and charm due to personal reasons she stated that I just shouldnt buy anything. Then stated that I not come back as I walked away and held up an X with her fingers. Id give this review a 1 star but the other girls are absolutely amazing and always so pleasant and helpful but Karens bad attitude and poor customer service skills overshadow the experience. I really dont believe anyone with such poor people skills should be working with the public. I pray whatever is making her so bitter towards people gets better.

Honestly amazing employees!! thank you ladies for the kindness and care yall took into my piercings! Stay safe! Highly recommend

Great service and good pricing. I will definitely be going back to them for my next purchase

Piecring pagoda was amazing!! I received excellent and fast service!! Thank you!!

My 7 yr old daughter got her ears pierced today. The ladies were beyond amazing with my daughter! I highly recommend Piercing Pagoda by H&M!

Great!!! Had a awesome sale buy 1 get 2 50% off!!

500%Recommended, Thanks

500% Recommended, Thanks

Need better customer service

Just a rude company

I went and got my nose pierced for the first time the nose ring fell out and i went back to tell them about it and they said come back in two how r yall going to be open erryday and cant pierce noones nose or ears..just saying..

Great prices

Go see Shannon! She is the best consultant :)

Has lost of great jewelry for kids.

Gentle and professional!

14k gold earring back is plated. Cause serious irritation for my infant. Very very furious.

Very well

Nice place and there are nice things