Fantastic customer service. Contacted me shortly after submitting a question and have been getting assisted in depth ever since. Great prices and friendly service. Would highly recommend.
What an amazing store the staff are extremely helpful and are very friendly, patient and willing to help as much as they can to fit within your budget. They have a very wide variety of parts thatll fit within what youre trying to buy, and theres a cool magic card shop next door the owner especially is super cool and cant wait to return to upgrade my computer
They did both me and my girls computer and offer great customer service and advice. Very fair prices too. Strongly recommended if you arent very adept with building a PC yourself.
First PC Build and I could not be more pleased. Ted (the Owner) and his team at Silver Knight PCs most definitely have the most professional and knowledgeable establishment in all of Fayetteville. For starters, Silver Knight PCs website has a quick form to dial in the type of PC you are looking for in order to allow their staff to find the most suitable part to match your budget. However, if you would like to provide your own parts you are more then welcome to do so. Furthermore, my PC took roughly around 3 weeks to build and I could not be more than happy with the results that have been presented to me. Thank you Silver Knight PCs and I hope you guys continue to get more business!
Best place ever with excellent service, and keeps their word. Will recommend this place to anyone who wants anything to do with PC parts. My
Very friendly staff, knows what they’re talking about and they don’t rip you off if you’re a beginner. Tommy did a good job. I highly recommend this place for any gaming pc parts, question. This will be my to go place every time. Thanks guys 💪🏽
Super Knowledgeable - Friendly - Outstanding Customer ServiceOriginally went in to check out the place as the Fayetteville are hasnt had anything quite like this in a while. Their knowledge of the products on their shelves is truly that of passion and they treat every system as if it is their own, going above and beyond to make it right. They also sell a variety of computer hardware, including the elusive nvidia Geforce RTX 3000 series GPUs, of which (at time of review) are extremely difficult to get at a decent price. They can also custom build a computer for you and laser-engrave a case side panel with high precision!
Over the last month Silver Knight PCs has helped me complete upgrade every component of my gaming PC. They were extremely helpful when helping pick out a new MOBO, GPU, CPU, cooler, and PSU. They walked me through every step of the process for my first build and I would highly recommend them to anyone for all computer needs.
They have a lot of options for custom computer parts. I priced out parts from a popular online retail store and they beat them hands down, plus you cant complain when they offer a 3 year warranty on their products and craftsmanship!!
This is the initiated gaming PC I ordered & after 2 weeks of using it for tasks such as 3-D animation, gaming & streaming, Ive been absolutely loving it so far. For the price I paid for this build, it packs a pretty huge punch & is very well build to boot.The only thing I wish this build had a little more of is storage space, but since that can easily be upgraded its really not an issue.Overall a great investment, customer service was awesome as well!
Honestly the guys were amazing. Owner was super nice, set me up with a sick build. Everything works great, and if it didnt I have an amazing 3 year warranty with the shop and wont even have to deal with the annoying corps. Super pleased so far, had my pc a week + so far. Runs everything way better than my old pc did thats for sure.
Came back 1year later and scored a 2070 super at retail price not mention these guys gave me a 2 year warranty on a used card yea that’s right a used card and also when buying a gpu from this store all software for the gpu is installed for free great group of guys actual gamers and computer lovers spend your money 💰 here
They fixed my sons xbox. Very knowledgeable and reasonably priced. Will recommend if you need anything dealing with computer or console. I will definitely do business again.
Thanks to these guys I finally got a new graphic card when it was out of stock everywhere. Super quick customer service and the checkout invoice process was quick and easy. Hoping they get an EVGA card in next to get that. Thank you again. A++++Update: Changed to 5 stars, not sure why phone put 4.
I purchased a gaming pc during the GPU shortage and he set me up to so that I could play as soon as it was built without waiting for a GPU to come in. I’d highly recommend
Came by for the first time today just to look around at PC parts and walked out with a good GPU. Customer service is great, the employees are super friendly and helpful and the prices are really good! Will definitely be recommended to all my PC friends!
Fantastic shop! Friendly and super knowledgeable staff. I brought in my computer for what I thought was a catastrophic issue, and they fixed it within two hours at a very reasonable cost. Will definitely use again!
Terrible service I took my pc half complete to this place and the only reason I took my pc here was for them to put the cooling and organized the cables of the fans, they literally took 5 days for them to do that work, funny part is that when I came in the first day they were all playing cards. This place is not professional at all.DON’T WASTED YOUR MONEY AND TIME WITH THIS PEOPLE!!
I came here shopping for a GPU, staff was very kind in explaining that they didnt have any available. I instead purchased a good 1 tb ssd and enjoyed conversation with the.
Really appreciate what they are doing with GPUs to try to get them to the gaming community.
Great service as always. Knowledgeable group of guys that love what they do.
I had a great experience and love my new computer, they did a really great job! I don’t feel as sad selling my MacBook anymore and have fully converted to PC. Very helpful, knowledgable and cool people. I’m glad there is a shop nearby I can go to for all my computer needs.
These guys were great. They helped my brother get the parts he needed for a pc and saved us a bunch of money. And a 3 year warranty on everything.
Amazing staff! Extremely knowledgeable.They have amazing prices and stock.Would highly recommend to anyone looking to buy a PC.5 star experience
I placed an order for a ARCTIC P12 PWM PST Value Pack from Silver Knight PCs since they had a great price compared to other retailers. I should also note that they are an Official ARCTIC Reseller too!I ended up having a small issue with my order, but Silver Knight PCs went above and beyond and worked with me to fix it. I can confirm that the staff are fantastic and very helpful like the other reviews have stated. Amazing customer service!I can highly recommend Silver Knight PCs to others looking for PC related products. I extend my thanks to Ted, Jacob, and the rest of the crew!
Extremely professional and knowledgeable owner and staff. I recommend this local business to anyone needing computer support or parts. Thanks!
The people who work here are fantastic and will work with you every step of the way until you get your perfect build! The custom build process is easy yet flexible, you suggest as many requirements and customization options you want, its great!My PC came overclocked, and is extremely fast and reliable. Ive not run into any software issues at all. Best of all is the no bs 3-year warranty and the ability to trade back parts if you ever decide to upgrade in the future.
I call and I talked to Ted, the owner. He was extremely helpful with telling me what shipping to use to get a cooler before christmas and he was super helpful! He even went into their storage to check what other options they had in stock and he verified everything was in the box! Highly Recommend!
Great experience! It was so refreshing to deal with people that not only know their product but have an amazing peoples skills! Very professional, very knowledgeable and very reasonable prices. The store alone is worth visiting for the creative and unique atmosphere. Would recommend this place to anyone who is looking for quality service, great product and good prices. Everyone there deserves to be mentioned from the owner Ted to his stuff.Thank you so much silver night pc for taking such a good care of your customers!
I brought in my Laptop for water damage and these guys were quick in telling me the damage and repairs it would take to fix it.I also Built my replacement PC since I totally fried my laptop with them and these guys were very helpful and communicative through the process. I am very happy with the way my computer is preforming and recommend them if you ever need similar services.
Great store, always like going over there. Nice always a good talk
Bought a gtx 1660 super for my brothers pc build about a month ago and was worth it. I decided to trade in my old gtx 1050ti to upgrade to a newer graphics card but after I received the in-store credit and tried calling two days later( and several days in a row) and they keep saying we are not accepting pre-orders or do not have any instock except for their customers pc builds. They also said to check their twitter and Facebook page for pre-order drops but the last pre-order drop was the 24th of March and its May now. Currently cant use my pc right now cause of no graphics card due to the situation and dont feel like spending over 1.2k for a RTX 3070 online(scalpers).Update: They contacted me and had one available rtx 3060 graphics card in the back of their warehouse and were very helpful. I now have a pc to use and game on.
Shout out to Ted Melkoumov, and Silver Knights PCs! Im ecstatic with the rig that was built for me. These guys are the definition of a 5 star bussiness, through and through.Very professional and knowledgeable, the best PC store in the state and its not even close! I will be doing business with them again in the future without a doubt :)Highly recommend for all your PC needs!
This place claims shipping but does not actually do shipping. The owner or mod for the store should take shipping of parts off as an option. During covid restrictions some people will not be able to come into the store. This is very misleading and wasted my time even calling. They claim they do shipping....I tried to pay for a part and have it shipped to me. The sales rep told me they do not do that and he is unable to help me with the parts I am looking for, even though they had them in stock.
Traded in a combo of cpu, motherboard, and ram for a pretty good discount on a upgrade. Only thing cooler than my new CPU cooler was Teds glasses. Very easy to work with, highly recommend.
Seriously? These guys are awesome. Worked with me and answered my many questions. Veteran owned. Will for sure return there when it’s time to upgrade.
Seriously great customer service! They took a radiator out the box for me while on the phone just to check if it fits my case. 10/10 guys, not even micro center would do that for someone.
I’ve been shopping around pc parts places for a while. Silver Knights by FAR is the most prestigious of the latter. Ted and everyone else who works there are extremely intelligent when it comes to hardware/software knowledge, and to top it off they’re extremely friendly and very helpful. I recommend them %120 for any questions or business you bring to them. The great prices are hard to beat, and the fact they have warranties for refurbished merch is insane! Love them, great help, thank you Silver Knights!
These guys are great. Best PC store in the Fayetteville/Fort Bragg area. They have everything you need, and if they don’t.. they’ll find it. With GPU prices being so high right now, it was impossible to buy individual parts for a custom build. You don’t have to worry about that with this place. I was able to get a TufGaming GeForce RTX 3060 thrown into my build for an amazing price. Their website is easy to navigate, and allows you to select your budget and they’ll email you with all the specs. They are very open to changes and their customer service is overall top-notch, they know what they’re talking about. Their turnaround time for a custom build right now is 2-3 weeks, and they got it done right on time! The best part.. all the parts come with a 3 year warranty! Overall, there is nothing bad I could say about this store. If you’re in the area and looking for a custom build, pc parts, or computer repairs... this place has your back. Thank you guys for the new build, I will definitely be seeing you all in the future!
U want the true experience go inside, they have rtx 30 series only local place I know that carries a 30 series gpu. The dudes know what they are doing and they are super cool and post hella cool videos and pictures of their work. They built my streaming pc and yea we had some issues but top notch customer support that pc was fixed and I’m back streaming. I also purchased a 3070ftw3 here for a buddy and wasnt scalped to bad. I think they made $100 profit which is awesome. Better then paying $1600 for a 3070ftw3 on ebay.
Absolute best place in fayetteville for anything pc related you need or want. Ted is one of the best people you can find and always goes above and beyond to help me out when i come see him.honestly can’t say enough about them, and definitely worth the travel if you’re not in fay. go see him, you’ll be glad you did.
The guys at silver knights are knowledgeable, friendly, and helpful. Ive had interactions and help from Ted, Austin and Andrew all of which have been very patient and helpful. They all took their time to explain computer terms to me and teach me how certain things work. They gave good recommendations for a first build after hearing what I wanted to accomplish and I was very pleased with their suggestions. They work hard to make sure you are happy and satisfied. Thank you Silver Knight PCs for your service!
These guys are awesome. I got a custom built PC from them about 2 weeks ago. The process is really simple and the customer service is great! My PC runs all my games with zero problems, super fast and responsive. Can’t forget to mention the systems comes with a 3 year warranty. Would highly recommend these guys to anyone looking to upgrade their pc or get a new gaming rig altogether.
Great experience. They know their business
I was able to pre-order a GPU and the staff was fast and professional. I will likely buy more parts here instead of online in the future.
Great experience and knowledgeable employers and employees. Overall a must go to place with all your computer needs:)
Ted (apparently the owner) messaged me on Facebook looking for a video card and was rude
Has inventory on popular CPUs and graphics cards that I couldnt find at major retailers. Got a great price for my trade in.
I found out about Silver Knight PCs while looking to get the gorilla glass replaced on my wifes HP Envy laptop. Everyone else around town were charging rates that almost equaled the price of new laptop itself. After reading some google reviews, I figured Id give Silver Knight PCs a shot. Thank God I did. Ted is VERY knowledgeable about all things computer. He explains everything clearly, is thorough in diagnosis, and makes appropriate suggestions in order to give the best possible options. He saved me roughly $150 on my wifes computer fix.He has since resurrected my slow Mac Mini, correctly diagnosed a glitch in my old TurboGrafx-16 multi-tap, and served as a place to pick up computer accessories when I need them. I dont write google reviews, but Silver Knight PCs deserves this one. Keep up the good work!
The owner is very nice and I went in there not knowing a thing about PCs but he was Great and explained everything to me and boi and went out of there the same day with a great price on a PC. I would recommend everyone to that place great for military too, the owner is ex military and he gives military discounts, he is also willing to give u deals on items that are normally more expensive, great experience!!!!
I must be the crazy one- with all of these other positive reviews, the problem has to be with me right? Ordered Kryonaut thermal paste on December 19, and received an order confirmation the same day. Was a little worried about ordering from some random online business I never heard of, but they were one of the few authorized resellers of Kryonaut the manufacturer lists, so I figured I would take the risk.A week went by with no update at all. I tried contacting them about it, but their online contact form banned me from actually sending a message. Apparently “I was wondering about the status of order number XXXX” is spam that they would prefer not to receive. Ok fine. I responded back to the email I got the order confirmation from. No response. Days later I searched for another email contact and asked there about an order status. No response. I called the business. After going through their weird google voice thing, there was no answer. Tried calling another time or two with no success. Called Monday January 4th. Someone actually picked up, but they said they had a customer in front of them and put me on hold. I waited for a few minutes and was HUNG UP on. I called back about 10 minutes later but they did not pick up. Called back again yesterday, 1/8 and finally got someone and they said there are sometimes back orders, but it was unusual that there would be absolutely no information on an order for three weeks.He said the owner would call me back and I made a note that there was a PayPal complaint I had lodged against this order, and that he really would need to get back to me that day or else I would have to escalate this as a matter of fraud since the period to do so will be expiring soon since it has been so ridiculously long since the order was placed. Do you think the owner actually did call me back that day?Before you claim you never had a customer of this name, the order number is (removed), and the PayPal complaint is (removed). I thought they might have been closed over the holiday or that could have been why my shipment was slow, but nope, they were posting all through the holidays about the great shipments of graphics cards they got so business was moving right along. They may be great guys and you might have an awesome experience if you buy your parts from them in person, but for the love of god do not expect any kind of service if you order online from them. If there’s a backlog- tell me about it. But there has been absolutely no communication.I’ll make this easy- ***Ship me my Kryonaut on Monday, or refund my money.*** PayPal will make you refund my money one way or the other. Perhaps this review will shame the owner to take some kind of action, or maybe the complete lack of communication will continue. Who knows. All I know I’m over it at this point and just want my damn thermal paste, wherever it comes from.Update: Owner FINALLY contacted me yesterday, after 3 weeks of me trying to get information about my order. Will consider updating review if I actually receive my item.
I brought to them my first PC build because it wouldnt boot. They fix it the next day for a fair price and even let me trade in parts of the build I didnt use for a good price. They were very professional and provide excellent costumer service. I will definitely be coming back for future issues and to buy parts.
Ted was awesome to work with! Got things going on some trades as quick as USPS would let him go. I appreciate the knowledge and service provided! Even as an out of stater, Ted was willing to work with me. Thanks for everything and keep up the great work!
Ive been dealing with the owner a couple years before he opened this shop, and man he is an awesome guy. This is one solid guy and possess some of the best qualities I find which are rare in us as human beings. He has never done me wrong and this dude has Milestones set he has met one of them by opening this beautiful place which matches their profile . This Guy is my go to for any PC parts when i need to order something from now on, and Im the Owner of Care-iT in Sanford a neighboring city to Silver Knight PCs. Keep the amazing work up guys!!
These guys know what theyre stuff. Great prices and 10/10 service. If youre looking to build a PC, definitely recommend.
Very helpful with my situation awesome experience overall!
I love this place. Staff is really knowledgeable, very friendly, and super easy to talk to. I was buying a used video card for my sons gaming PC, and what I ended up choosing had some strange thermal workload issues. I took it back and they tested it and had some trouble duplicating the problem, but they took it in good faith since ALL of their used graphics cards are under warranty. I left there with a different graphics card that has since then given me and my son TONS of enjoyment! Plus they have a MILITARY DISCOUNT! Ill definitely continue to be a proud and satisfied customer for my PC building needs! Thanks guys!
My husband and I searched multiple stores all over town for a PC power supply this week, this was the only place that not only had them, they had options. Everyone working was friendly and very knowledgeable about their products and what we needed. The next time we need parts for our PCs we will go here before anywhere else local or online.
Ok, first of all, the place looks awesome( I really liked that stack of proccesers ). Jacob was really helpful in helping me find parts for my build, and even recommended parts to me, (I didnt know a clue about what components I needed.
Local place. Worked with the younger brother of the owner. Helped me fix a problem with some fans and took the time to go through my many questions. They do customs which were pretty sweet.
Let me start off by saying, I Absolutely love customer service here! The patience they have is amazing, Would Recommend this store to anyone in the world, they built my PC in a timely manner answered so many questions i had and it wasnt just 1 or 2 questions it was 10 or 20... They showed the how to maintenance my computer and showed me stats on what ran better with other parts! The owner of this place has a awesome team with great positive attitudes! 5/5 STARS WELL DESERVED!- Thanks for my build ICESHARD!
Had my PC built by Ted at Silver Knight, and i am extremely happy. He got me better prices than every single big box and online store. Not only that but he installed, overclocked, and gave a warranty on all his work..Would HIGHLY recommend to anyone looking to build a new or first time rig.
Great people even better service, will recommend.
Outstanding customer service
If you don’t know how to or don’t want to build your PC, literally go here best service, friendly, quick and fast, understanding people legit can not go wrong here. 10/10
I cant use enough good words when talking about Silver Knight PCs. I had a USB port that was not operating. Needed repair ASAP. They are fast, efficient, knowledgeable, polite, honest. In and Out same day. Issue resolved! I will always use them and recommend them highly!
Always informative, helpful, and friendly. I could recommend them to anyone.
Look, if youre looking for a gaming PC and know nothing about computers. Ted can explain all these nerd terms to you in English and really help you understand what everything is.All jokes aside, very helpful and showed me the correct path for my budget and it wasnt much, Yet the parts we chose were explained so even I can understand them and Im a beginner.Generous military discountTrade insMost importantly LAYAWAY if youre on a budget like I am but can make payments for a computer I highly suggest coming here.We all know how sketch Fayetteville is . . . . Dont make a mistake wasting gas just come here first.10/10 will be purchasing parts and having them shipped from here when I ETS
When I say this is one of the best pc places in Fayetteville I am serious the service is great as well as the location. 10/10
Hands down the best place to buy a custom built PC and get it serviced. All builds come with a 3 year warranty and parts can be traded in and up when the time comes! Ive been coming back for over a year now and will continue to do so as Ted and the crew are great knowledgeable guys on all things computers! Check em out!
Very nice and extremely helpful staff, ensures you get what you need
Dudes are the best in town when it comes to building a computer, the owner and his brother are cool people. Ive known them for a couple years now.
Very trustworthy and knowledgable staff. Easy people to work with and great prices.Got my build upgraded and have no complaints with their service.
I absolutely love my PC. From the start, Ted was highly attentive to my needs/wants and custom designed a PC exactly for me and my budget. Ted was incredibly flexibly throughout the entire process, and kept me in the loop. The PC itself was shipped very securely and ready to roll right out of the box. Afterwards, Ted was very attentive and made sure I was absolutely satisfied.Overall, the experience was incredibly. For the price I paid, I easily got a PC that would cost 3x as much from a big box retailer or manufacturer. I will never buy a computer from anywhere else except from Silver Knight PCs.Highly recommend.
Amazing help ! All the parts are working perfectly and had help getting everything built and put int my new pc build. It runs amazingly! Special thanks to Austin who helped me. Was very helpful and super nice would recommend these guys for any pc needs.
Great service, Great team, looking forward to visit again.
Attention to detail. Great service overall. Took the time to make me feel like a real customer, not knowing much about PCs, I walked out of there with a masterpiece of a beast. Well worth the money spent, no comparison to anything at a store, you will not regret anything with this guy!
Ordered the parts for my new build here. Great service, knowledgeable owner, and will work hard to hook you up with the best parts for your budget. Also does trade in, which is phenomenal. Hit them up, whether youre building it yourself, or you want the best pre built for your money.
Very cool place to getbcomouter repaired
Lets just say that promises is not their strongest side.Would give less then a star if possible
I could not be happier with the overall experience I had with Ted at Silver Knight PCs!!!!! Hands down the absolute best value you will find. On top of that, the customer service is top notch. Silver Knight PCs stand behind their product 100%. If you choose to purchase a computer from here, you absolutely will not be disappointed.
Nice place with friendly and knowledgeable staff
Ted built my computer both efficiently and with speed, helped me pick out every part I needed and also recommended other parts that would help me get a faster build. All parts he gave me a great deal on and delivered in two days. Great customer service, highly recommended!
Not only do they build custom gaming computers, they can make websites, help you with your computer issues, or help you with your commercial IT services. Staff is friendly and knowledgeable. Check them out!
Amazing service, had a few builds made here, best warranty. Advice was given based on budget and type of PC use and not selling me the most expensive parts.
Great and very knowledgeable guys.
The service here is top class. Ted is very friendly and he knows everything about PCs. He suggested different parts for my build and he even got me some discounts on parts. Im glad that I found him and I will come to him for all my Computer needs, since he sells hardware for cheap as well.
First let me state that Fayettenam has a VERY limited selection of PC-oriented places. With that being said Silver Knights is definitely a godsend to this sorry town. Ted the owner and that other guy who had longer hair (and I feel bad for forgetting his name, I think it is Austin?) were very helpful and courteous. They dont try to upsell and overcharge. They sell the customer WHAT THEY ACTUALLY NEED. Great price points overall. They even let me trade in my ancient GTX 670 for a good price. The veteran discount is great as well. I will definitely come back to do more upgrades on my PC in the next few months and get my child a brand new upgrade through them in 2 years when he starts streaming. I wish Ted more success with his PC business and for his vision of having a VR demo room and a PC nostalgia area to come true soon.
I hardly know anything about computers but I needed an upgrade for school and Silver Knight PCs knew exactly what questions to ask me to get the right computer for me and my needs. Ill only use them from now on they are the best!
Ted is an amazing guy to work with. From start to finish of my build he kept me informed and up to date, I highly recommend this company for your pc needs, youll be in great hands.
Great people. Rebuilt my computer fast and great priced
Met Austin on discord while playing world of warcraft pretty good dude. He mentioned that he worked at a shop called silver knight PCs, I was in need of a computer that was not a potatoe the company took me right in and offered great service as well as a badass computer for a fair price. Will definitely come back to this shop for future upgrades.
What can I say about Ted that hasnt been said already, treats his customers like they are long time friends, pays the upmost attention to detail from start to finish on each and every component. Knows these PCs like the back of his hand and will explain each and every stop through the process and will give you recommendations for the correct way to do things. Also sells parts for extremely fair prices. Master of his craft. Only person that will be touching my PCs! Do yourself a favor and talk to Ted for anything you need, you will be happy you did.
Great customer service!
Great experience as always. Helpful in answering questions about compatibility, Fast shipping and great prices.
Very professional will support buisness