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Ph
Review №1

Very fast and efficient service and delivery. Probably the best Ive experienced in South Africa.

Ke
Review №2

Thank you Adnaan for your your superb service by providing me a wonderful alternate product at a good price. I also received my product timely as promised. Will definitely not hesitate to do business with you again.

Re
Review №3

I would like to thank Adnaan, for the proficient service I received from him and his team. Ordered and paid for my gas stove in the morning, as soon as they opened Adnaan contacted me saying that payment and ordered received. The stove will be delivered the following day, which it was in perfect condition. Their prices are cheaper than all other places. Thank you Adnaan to you and your team.

Gi
Review №4

The best and unique furniture

Ki
Review №5

Thank you to Masons for all their assistance with our appliances, Adnaan was a great help, provided unbeatable service and ensured that we had exactly what we wanted and needed, including our incredible stove. Can highly recommend them.

Ia
Review №6

Wow! Great online / retail experience. Well done Adnaan and team. From start to finish everything was super smooth and thoroughly professional.

Ce
Review №7

Masons is wonderful. From the moment we placed our order with Adnaan he was on it. We are very impressed with the customer service we received . Thank you, we love our new SamsungTV so much. I wouldnt hesitate to recommend this company. Well done!

Ed
Review №8

Great service, Adnaan went the extra mile to help me and make it a great experience. Super quick delivery.

Li
Review №9

Fantastic quick reliable from Adnaan!

Sc
Review №10

Thanks so much Adnaan. 3 Days delivery to a country area is brilliant. Hope my new stove give me the same brilliant service

Wo
Review №11

I am super impressed with the service I received from Adnaan. Not only did he attend to my query, he was also able to give me advice on the best product for my needs. I would gladly recommend Masons to anyone who needs appliances! This is my “go-to” store from now on!

Ta
Review №12

The service provided at Masons is second to Noone.Best place for all your appliances and furniture requirements.Any order placed countrywide will be delivered within 3 days topz 👌Loyal customer for life.

Ab
Review №13

Great store.Huge variety of goods and extremely helpful staff!

Xh
Review №14

Great service from Adnaan I ordered a Smag Gas Cooker and it arrived very fast from JHB to West Cape. You have a happy customer.

HO
Review №15

Absolutely awesome service received from Adnaan whom went out of his way to ensure I get what was ordered. I was kept up to date on each step of the process via WhatsApp directly from him. Well done Masons. Next time I order I will ask specifically for Adnaans service. thanks

No
Review №16

Thank you Adnaan for the best service. I received my SMEG toaster within 24hours of making an order and he never got tired of answering my one thousand and one questions. 🙌🏻🙌🏻🙌🏻You are the best

Et
Review №17

The service I received was second to none. Right after I placed the order I received a message from Adnaan, that my order was received and processed. Delivery was arranged for the following day. I will definitely use them again.

Jo
Review №18

As always, Masons exceeded my expectations, Imraan in particular has great value for customer satisfaction.

Ja
Review №19

Impressed with the service received from sales rep Adnaan. Professional service and timely delivery provided.

Zi
Review №20

Wow what an excellent service from MASONS, with masons you place your order anytime and you receive it in an less than 4 days, what an reliable and convenient online platform.Many thanks to you Adnaan for making sure your clients globally are happy and satisfied with what they have ordered, and Im looking forward to have a long relationship with Buddy😊😊😊...MANY THANKS TO YOU, your service is outstanding.

We
Review №21

Really great price and service especially from Adnaan and the delivery team. They communication regarding the order was really nice and the delivery was done with extra care, I would definitely buy from them again.

Vi
Review №22

I bought a refrigerator from Masons, I am impressed with the level of professionalism they have. Keep up the good work, you will surely make many happy customers like me. Thank you Adnaan.

Ts
Review №23

Greatest service received from Masons, particularly Adnaan(you are awesome), received the goods I ordered in record time. Will definitely use Masons from now on.👌🏽👌🏽👌🏽🔥

Cl
Review №24

I highly recommend this company. Fast, efficient & affordable - great service. A big thank you to Adnaan for his assistance.

Ja
Review №25

Great prices and the services is excellent!!!....best that Ive came in contact with

Ta
Review №26

I had a fantastic online shopping experience with Masons. I ordered an integrated dishwasher. Adnaan consulted me over the phone and whatsapp and made sure that I get the right dishwasher. I ordered on a Friday morning and the dishwasher was loaded on the truck the same day and arrived in Cape Town on Monday. Super service! Super communication! Very happy customer.

An
Review №27

Great service, personalised with a follow-up done via Whatsapp from Adnaan.Great deals too!

Da
Review №28

Well stocked store with all types of appliances and a full showroom.Parking outside is just scary.

Gl
Review №29

Excellent service from Masons especially Adnaan Timol from start to delivery!! Would highly recommend Masons and Adnaan. World class service that is greatly appreciated!

Li
Review №30

Amazing service and very quick delivery. Thanks Adnaan and team for a flawless online shopping experience.

Ab
Review №31

Scored an excellent deal with superb service .

ri
Review №32

Awesome, awesome service from Adnaan.Simply the best experience and communication by far from any online orders i have made,even when i made my order after 20:00 i received a personal response confirming my order and delivery date within minutes.

Br
Review №33

Fast to be attended. Keep it up, and they dont choose who you are.

Er
Review №34

Only one word - amazing! Great service, speedy delivery and fantastic prices!Adnaan - thanks so much for making this an amazing first experience using your store. Will definitely come back for more and bring some friends.

Li
Review №35

Had absolutely fantastic service from Adnaan. We ordered online, received confirmation of order, were contacted via Watsapp and email regarding shipment of our order and follow up. Great communication, great service. Will most definitely recommend.

Sc
Review №36

Superb communication & service giving myself the client a good experience! Adnaan was fantatic…

Me
Review №37

Impressed!At first I was scared to order from Masons as I never heard from them in Cape Town.Adnaan from Masons quickly helped me out and my order was deliverd in 3 days and kept me up to date with my order.I will def. buy again from Masons and refer others to order from him

St
Review №38

Excellent service by Adnaan and the Masons team, Adnaan always kept me up to date with the progress of my order. I will definitely be buying from them again and recommending them to my friends and family.

Su
Review №39

Excellent and prompt service. Adnaan immediately advised of receipt of the order and arranged for delivery. Very impressed, I will definitely recommend Masons and Adnaan. Thank you.

Ju
Review №40

Quick chat response from Adnaan. Order and delivery arranged in a simple online process. Thank you!

Mt
Review №41

Got an awesome deal for my place. Great and efficient service with quick delivery. Thanks, Adnaan

te
Review №42

Excellent service by Adnaan .Received my order on time. Highly recommend Masons. Thank you guys 😊

ro
Review №43

Great service from AdnaanSimply the best communication by far, I received a personal response confirming my order and delivery date within minutes. Order was delivered less than a week from ordering date. Thank you!

An
Review №44

Excellent buying experience! Placed my order on Friday and it was delivered on Monday. Thank you to Adnaan for the great communication. Product is exactly as advertised and the price was a bargain.

Dy
Review №45

Had a very good experience with Masons, had a fridge that just did not want to work (not Masons fault, but rather the manufactures) but Masons was so helpful and amazing and did everything they could to sort out my problem, whilst effectively communicating with me along the way. The result was that they completely solved my fridge problem. Very happy and would highly recommend Masons again.

Tr
Review №46

I would like to commend Masons for their speedy and excellent service provided. We often dont give credit where credit is due and its easier to find fault. In this case, im happy to give kudos to Masons... and in particular Adnaan. He has been a pleasure to deal with. I would recommend Masons and dealing with Adnaan.

Jo
Review №47

Awesome service and price from Adnaan and the guys at Masons,placed my order on Saturday,Tuesday 7am order was delivered,super quick and also kept me updated on whatsapp as to whereabouts...Excellent experience!! Highly recommended

Lu
Review №48

I should’ve done this review last year but as the saying goes, “Better late than never” - I would like to express my extreme pleasure and delight with the service and after service provided by Adnaan from Masons Appliance store in Benoni.From the time I placed my order to delivery -WOW I WAS IMPRESSED. I was impressed with the efficiency and ease of my transaction and the pleasant nature of Adnaan. My whole experience with you was easy and stress and problem free. Thank you – I shall ring your praises loud and clear to friends and family – it is wonderful in a time where customer service seems to be unheard of – to find and deal with such efficiency. You promised and you delivered – Well done. Thank you Masons and Adnaan.

Fr
Review №49

Good service and expert advice on almost any household appliances and electronics available in there store. Prices are also some of the best.

Gr
Review №50

Excellent service received from Adnaan, He kept me up to date on all details on my order and after delivery he contacted me about the delivery etc,Would recommend them to anyone looking for great products and customer service.

Wa
Review №51

Wow what a great service from Masons Appliances, Thank you Adnaan for excellent service and great communication 👏 👌 👍 ❤.

ni
Review №52

Very fast delivery.. amazing service from adnaan. Did not think there was still such good service out there.Very happy customer.

Le
Review №53

Excellent service received from Adnaan, keep up the good work, impressed indeed.

Le
Review №54

Best service,always ready to serve...

An
Review №55

Wow, fast, friendly service, thank you very much Adnaan. Bought, paid and delivery, all within a couple of hours.!!!

Ts
Review №56

I bought my fridge from Masons online and received excellent service from Adnaan. The delivery was done very quickly and exceeded my expectations.

Ra
Review №57

Thank you so much to Masons for the speedy delivery and thank you to Adnan keeping us in the loop from order confirmation to delivery, best service from the best company.

Ar
Review №58

I had a fantastic shopping experience with Masons. Adnaan went out of his way to ensure I got my product in record breaking time! I’m so impressed with the great communication right from the start all the way to the last phone call to see if I I received my product and if all is in order. Thanks Adnaan for proving such fantastic service on behalf of Masons!

Br
Review №59

Was going to buy a dishwasher there. Then I noticed an apostrophe error in their marketing and tried to help them out with that; instead got an argument. For the record, THIS WEEKS DEALS actually has an apostrophe. There is no if, and, or but about it.

Ma
Review №60

A big thank you to Adnaan. I ordered a fridge/ freezer for a loved one and it was delivered less than 48 hours later. Will recommend them and will definitely use them again.

Ph
Review №61

Friendly, helpful staff. Had a free coffee as well.

Li
Review №62

Great service I could not be any happier. My product came literally a day later after I ordered and it was perfectly packaged. Thank you so much Adnaan for good service. You literally communicated with me every process. I highly recommend you, you are the best.

Ad
Review №63

Excellent customer service from Adnaan - same day delivery! Highly recommended

JO
Review №64

The best service that I have ever experienced! Thank you Adnaan for the quick turnaround time, from placing the order to receiving the order in Phalaborwa, Limpopo. Honestly, I have never received such great service. Thank you once again and keep up the good work!

Co
Review №65

Wonderful service, quick delivery. Thank you Adnaan and team.

Ho
Review №66

I purchased a washing machine, it was delivered the next day, with a fantastic free gift. Excellent customer service from Adnaan, will definitely purchase from Masons again.

Am
Review №67

Marketing people have big heads

Ke
Review №68

Adnaan was available to answer all questions I had. My delivery came before the scheduled date, which was awesome😁😁!!

Ma
Review №69

Thank you Adnaan for all your assistance . I ordered my Stove at 20:40 on Tuesday and My Fridge on Thursday at 22:00 and received both my items on Saturday. Masons has a wonderful full range of products at great prices. Thank you for the amazing customer service.

Na
Review №70

I contacted at least five businesses looking for the best deal & good communication. Adnaan at Masons was a stand-out. Other businesses were not willing to have a personal conversation with me to work out a deal, whereas Adnaan was in contact with me over phone, WhatsApp and email, keeping me up to date with invoices and tracking numbers. My item arrived at my door in 2 business days. I highly recommend Masons to everyone.

Pa
Review №71

Awesome service from Masons. First time that we used Masons and am very impressed with their service and communication. Good prices and delivery on time. Thanks Adnaan for keeping us updated at all times.

Jo
Review №72

I ordered an oven and microwave to be delivered to Cape Town from Masons. The service was brilliant from Adnaan, from ordering until delivery. And they were price competitive even including the delivery fee.

Je
Review №73

Excellent service, quick and easy. Adnan was on the ball. Messaged me when order was received and to let me know when it was out for delivery and again to find out if I was happy. I will definitely shop there again, not often I receive such great service. THANKS Adnaan @Masons

Lu
Review №74

Prompt response, great delivery time! Thanks Adnaan!

Jo
Review №75

Dude, this was a pleasurable experience.Order / Pay / Get a whatsapp with waybill / track / 2 days later delivery in Stellies!Great job!

JO
Review №76

Thank you for your flexible and friendly service ! Your website is also easy to navigate and clutter-free. I appreciate that you answered my question late at night, even when I expected an answer only in a day or two.My next appliance will definitely not be ordered from any other store than Masons-Benoni. Thank you Adnaan. Johan.

Ru
Review №77

A lot of appliances and electronics at reasonable prices

an
Review №78

Wide variety of appliances. Staff helpful.

Kg
Review №79

Great service and support. Bought a stove and got it delivered in a timely fashion. Adnaan was also there to answer questions and put us in touch with the stove manufacture to iron out all issues while installing. Highly recommend.

kh
Review №80

The best appliance shop in greater JHB. I got all my 3 SMEG products here - dishwasher, gas stove and eye level oven to kit my new house. The prices are competitive, with free delivery as standard. Online transacting is very easy and very useful. The shop has lots of variety of brands to choose from. Thank you Adnaan and Vickram.

Li
Review №81

I ordered a tumble dryer online on Saturday morning. Within 5 minutes of placing the order Adnaan from Mansons Whatsapped me, thanking me for my order. He then phoned me and asked if they could deliver my tumble dryer the same day 🤗They phoned me when they left the store for delivery and the delivery staff was very professional and kind. Keeping to all the COVID protocolsAdnaan contacted me later to confirm if I was happy with the deliveryExcellent service and great staff

La
Review №82

Masons was able to supply the dishwasher we wanted when most other stores had no stock, and added to that it was at a great price. Adnaan was in contact with us shortly after we placed the online order, and kept us up to date with progress regarding delivery - and even followed up after delivery. We are very impressed with their service.

Jo
Review №83

I thought their price was great, turns out their services is even better, what a pleasure. I received a personal whatsapp from Adnaan, within an hour of placing my order, which by the way was after hours. Then another in the morning asking if they could deliver, thats less than 24 hours later! In fact I had the stove at my house in under 20 hours with a follow up from Adnaan to ensure all ran smoothly. I was going to rate this as great service for South Africa but this is great service anywhere in the world!

Ja
Review №84

Great customer service from Adnaan!

Hu
Review №85

I required the items in my order urgently and Adnaan in the online orders department was extremely helpful. He dispatched my order swiftly and even followed up to find out if I had received it. Great service, highly recommended.

xo
Review №86

Stuff Very Friendly Always Giving Excellent Customer Service and Onpoint Needs Analysis

PO
Review №87

Highly recommended, absolutely excellent service from Adnaan! I changed my order at the last minute and he was super helpful in sourcing the new order. Delivery was in record time.

No
Review №88

We received excellent services from Adnan at Masons he ensured that we received our order the same day. He kept us informed of the status, sent us copies of the invoices electronically and checked in after delivery as well, he was always reachable. Thanks Adnan for the exceptional service rendered.

ad
Review №89

Used their online site. Confirmed stock through their WhatsApp channel and it arrived the next day. Lovely!

Th
Review №90

Just bought a TV there, excellent service, way better than all your other appliance stores.

Co
Review №91

Amazing online service, fast and effective from Adnaan at Masons! Delivery to Northern Cape at little cost in 2 working days.

An
Review №92

Awesome service from Adnaan. He gave me exactly what I needed, and got my TV delivered in the Western Cape within a few days.Ask for Adnaan for great service.

Ba
Review №93

Excellent and speedy service, thank you Adnaan.

Si
Review №94

I placed an order online and it was delivered in 3 days. I was pleasantly surprised by the regular updates that I received from Adnaan, he even queried whether I received my order after delivery. Great service is hard to come by in South Africa but Masons and Adnaan definitely stand out from the rest. I had a fantastic all round experience and the prices are very competitive. Thank you Masons!

Lo
Review №95

Thank you for the speedy service, I did not imagine I would receive my goods within a day of ordering it. Thank you Adnaan

To
Review №96

Eddie is the man, Great deals, great service

Iq
Review №97

Cheaper to buy electronic over here

Yo
Review №98

We ordered a Smeg oven and extractor fan on Thursday, and received it on Monday, and we stay in the Nortwest province! Excellent service from Adnaan. We will definitely order online from Masons soon!

kh
Review №99

The service is out of this world, employees are very professional, got prompt response to my questions and didnt expect to receive my order this fast....Thank you Adnaan for assisting me throughout the whole process Im definitely returning for more products

D
Review №100

Excellent service from Adnaan. Good communication and delivery time would be hard to beat. Placed order on Sunday, delivered lunchtime Wednesday in Cape Town.

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