Worst experience. I have been here a few times and the guy is always on his phone talking away. Instead of listening and paying attention to customers he was just on his own phone talking away.

I would give it 1/2 a star if possible. I arrived on a Sat afternoon and when I walked inside there was nobody inside. Through the front window, I could see a male out front smoking a cigarette. He clearly saw me looking at him, as he looked at me. I thought...no way this is an employee, watching me stand and pace through the store, while he smoked a cigarette. Same male then reappeared inside and said he didn’t see me. I let that slide. He then went to the back of the store, claiming to search for some merchandise, shut the door and never returned. After standing and waiting...again, I eventually walked out and drove to another location. Highly recommend NOT using this location. Highly recommend some QC for hired staff.

Alcatel the worst phones ever n cricket the worst company ever

Joshua was very helpful and a valuable employee keep up the good work !

Business bureau need to invest this store talk to multiple people and they said cricket did them the same way took money off their card and they did not authorize it.....Theres no point in talking to the manager at this location everything its your fault versus his employees. Well you slide your card twice cause the Mexican girl told me to she should have said first purchase is for phone second purchase is for auto payment. Now I walk in the store this mix boy mixed with white and black is laughing whats funny I paid for a brand new phone that I cannot use......

Definitely need more help. We waiting on average 2 and a half hours. During our purchase we did not get direct attention either by any means. She was helping others and we were literally pushed out of the way during our purchase. I was extremely upset. In fact while waiting she was actually flirting with one customer who was actually after us but got served before us about how he looked like guy on Bachelor show. She even took time to look it up on her phone to show him while supposedly helping us too. Extremely bad customer service skills. During time to transfer info from on phone to another she seemed Not to know much info either. Previous experience at this particular Cricket with another associate was able to fully help and transfer all data and apps everything. This was not he case this time. My spouse did most the work. While I like my service as far as phone goes Customer Service has tons of room for improvement.

Needed more storage for smartphone... Service was great... Cant to upgrade to iPhone...

Customer Service Representative Grenely was awesome. I actually paid my bill did an upgrade and bought accessories...she does extra to make sure u are satisfied! Excellent Customer Service! Thank You! Happy Holidays!

I have been to three other Cricket Stores in Fayetteville and theyre rude or incompetent. The young hispanic female who took care of me on 04/23/20 was amazing! She was fast, informative, friendly and welcoming, give her a raise! From now on I will go to this store for all my Cricket needs.

Really good place unlike the one one Ramsey Street its the best place to go to if you wont someone professional.

My experience at Cricket has always been great until today. I ordered my son a phone that was shipped to the store and I was told that when the phone came in I would receive a call. Days passed and no call so I decided to call and inquire about the phone I purchased and I was told the phone was delivered a day ago but the store was closing so I had to pick it up the next day. No problem! The next day I go to pick up my phone and the staff on duty was very rude, gave me the run around, and acted as if she really didn’t want to be bothered. So I kindly asked her “do I need to come back when a new staff member is on duty that enjoys doing his/her job and she looked surprised! I refuse to spend my money in exchange for horrible customer service!

Quick polite customer service. I went in here on multiple occasions but one time there was only one representative available and there was 3 customers. She handled herself & her job like a pro!! Polite & fast and was able to help more than one customer at a time while using multiple computers AND she was doing a phone sale & start up! She never broke a sweat..👏👏 great job!

I came here to get help after another Cricket store was rude and unhelpful to me. The person working here was very nice and helpful. I only wish I would have gone to this location to begin with.

I went in to pay my bill and the attendant (Joshua) patiently helped me get back into my account and walked me through how I can now pay online. His suggested it to help me save money.I told him I tried, but failed. He was right there to helo me.I recommend Cricket service to anyone. Service all in the country too!!! Cricket ROC!!The Bragg Blvd employees are FIRE!! (Meaning...the best). ☺Lol. Thank you Cricket!

Ms Norma at the Bragg Blvd Fayetteviile NC Cricket is highly professional and she also provides service. Also Jacob and Brandon.

I switched from metro and i received great, fast and very polite service from the girls that work here! Great customer service!!

Wonderful staff, always welcome me and answer all my questions. They go beyond to help m with my no skills about technology.Give five to them!!!!!😃💕

I just want to say that everyone here at this location is so helpful and very friendly and I really appreciate that and I will be back for all my cricket needs.

Excellent and highly professional customer service representative especially the utaw center location

Ive been with Cricket now going on two years, switched from Metro PCS, its the best thing i ever done, Cricket has been there since day one of service, and i was introduced to Bridge Pay and i like it bcuz sometime i dont have the full amount for my bill, and Bridge pay allows you to pay part of it and still have you phone on, cricket is the way, *****

Free phone offer for new customers only 😐

Was not at all pleased with the managers attitude nor arrogance in handling the issue.

The service was the best experience I had sense my moving to Fayetteville, NC. The representative was of the most knowledgeable, patient and kind. Ms. Zuri representation of Cricket was of the most professional and she extended the highest respect and curtisy.

My favorite store and my favorite worker is Zuri!! Come see her for your phone needs.

Great service helped me out big time. Above and beyond what was expected

Excellent customer service! Itzamar, Kelcey and Zuri are the best!

Excellent Customer Service!😜

Norma, she is great

Friendly and professional staff who are always willing to help

They are friendly and love my service here

It was a good phone company but cut off my phone on payday and shame

Friendly, helpful, slow...

Great service and staff ❤

Great wireless service, and awesome helpful representatives!!

Great service! Great customer service!!

Awesome customer service and great deals!

My experience in this place it was terrible. I went to switch my phone and they messed everything up. They dont know what theyre doing. I wont never go again ever!!!!

Good people gr8 service always

Great customer service. Great service.

Excellent customer service!

Great customer service!

Great!.

Great people an service

??? why does this show up when you google metro pcs

Great customer service

Great service!!

Awesome Customer service

My cellphone provider

Great services

All ya need

Good

Great deals

Rude

Cricket

A place where you find cheap cell phone and activate it there very easy and cheap and all unlimited

Good services very friendly

Very slow