Adam at Honda of Fayetteville did an exceptional job to get me a great deal on a new Honda Passport. His hard work and tenacity paid off. He alerted me as soon as the car I needed hit the lot. We did most of the negotiations via text which made the entire experience go smoothly for both of us. Go ask for Adam at Honda of Fayetteville, maybe you’ll get a great deal too!
Have to write a review for Adam at Honda of Fayetteville. Zach fantastic and professional to deal with as well. By far the best car buying experience for me so far. Whole outfit first class; great communication, straight forward pricing, no deception, clean showroom and condition of car flawless. Mostly done online until delivery and pickup day. No snafu’s with my trade in. Financing easy. Whole thing took and hour and a half which is fast in my experience. Adam in particular was personal, friendly, engaging and knowledgeable about all aspects of the process and the car itself…a new Pilot. I highly recommended him and Honda of Fayetteville to anyone in the market. I drove over 2 hours from Missouri….they had the best deal.
James Pierce made buying a new vehicle so easy! I will never go anywhere else for a car ever again. Thanks for making our experience great and smooth. They generally talk to you like they’ve known you their whole life. What outstanding caring service. We LOVE honda of Fayetteville!.
These guys are great! We purchased a crv in March, nice little car, 30.5 mpg. Decided we needed something a little bigger for the travel were having to do now. Didnt even look anywhere else. Went back, traded for a pilot, very satisfied. Thanks Zach and crew.
2021 is crazy and car buying has become a hard task! I traveled from Little Rock to Fayetteville to purchase my SUV and would do it again. Great and fast experience. Brandon even contacted me to make sure I got home okay and to see if I had any further questions about the vehicle. Best costumer experience!
I just want to say that I have dreaded buying a new car for a while as my vintage 2001 was showing its age, but the thought of walking into a new car dealership just terrified me. So, because of an accident that left the vintage vehicle in worse shape than myself, I had no choice. After looking endlessly online I called the Honda Dealership and spoke with Darrin, made an appointment, got up my courage and walked in the front door and met Darrin and Adam. Adam took me for test drive where he showed me all the bells and whistles that my vintage vehicle did not have and Darrin worked the numbers for my consideration. Because Adam and Darrin made the made walking into a new car dealership pleasant, I visited several others and came back to Honda and am now driving a 2021 Honda CRv. Would I recommend Honda of Fayetteville to friends and family, most certainly - everyone was very patient, kind, courteous - Thank you all Adam, Darrin and Jimmy and the others I met in my visits for a very delightful experience.
JACKSON! Really thats all you need to know. He was the best. He treated us well, he was kind, he was honest and he made sure that I was taken care of! Truly made buying a car 10x easier and less scary.
Had a great experience at Honda Fayetteville. Adam is our guy and he had made sure everything went smooth from start to finish. Also, he had answered all my questions explained each and every bit in detail with so much patience. I would also recommend my friends.
I had such a great experience buying my new car! Nemo Lopez, thank you for being so kind and obliging when I had questions. When you didn’t know the answer right away, you found out for me and that’s pretty wonderful customer service. I definitely recommend Fayetteville Autopark for your next vehicle purchase and ask for Nemo, you won’t be disappointed!!
I could not recommend them enough! Our car buying process was quick, easy, and painless! They were very helpful in answering all of our questions and making sure we knew exactly what it was we were doing and signing! We will recommend them to all of our friends buying cars and will purchase future vehicles from them, also!
We’ve now purchased to pre owned cars from Todd. He is honest and very pleasant to work with. Not pushy and cared about what our family need more than just pushing us to settle. We purposely went back to Fayetteville auto park because the first time we purchased with him was so smooth and pleasant.
I had an amazing experience here! Dom was great and took the time to really explain and show me all the different cars that they had! Will definitely go here agian!!
I had the best experience with Honda of Fayetteville! Both Brenden and Jonathan made sure I was well taken care of from start to finish. They worked with me and help build knowledge on areas that I was unsure about . Mike with financing was also heaven sent! 10/10 highly recommend!
Best car buying experience of my life!! Everything was straight forward and easy. Marco Enriquez is a pleasure to work with. He was very patient and showed me every brand because I was not sure what car I wanted. I never felt rushed or pressured. Ive purchased 12 new cars in my lifetime. This was by far the best experience and I have never been happier with the car I purchased! 10 stars
Jarrett G was amazing and I didnt feel pressured at all. Jimmie was amazing at explaining all the financing stuff to me. The entire company made me and my girlfriend feel right at home and they were understanding about our concerns with the payment. They even told us that after 6 months, we can refinance the vehicle payment. Overall great experience.
Galberto was amazing. Very knowledgeable, honest and helpful. Thanks so much!
The car I bought is good, but not the buying experience.For reference:1. It took me about 3 hours to wait for the paper work when I decided to buy the car. 10 am to 2pm2. They just run my credit without asking me how much the down payment I want to put and how long do I want to do the finance, and give me a 72 month and a higher APR.3. When I find the car have an alignment problems, the steering wheel is not centered when driving straight on the road. I took my car to them, and they just make any excuse they can to waste my time.
Mike, in sales, did a great job! I’m disabled, he made sure I was comfortable. I had a great experience purchasing a used vehicle at Fayetteville Auto park, Used vehicles.
Brandon Burks and Ian Harkey are the nicest and the best guys to go to! Honda’s are also the best :)
Brian Hilgeman was our salesperson. He was very helpful, knowledgeable and kind. I would recommend him to anyone. Thanks Brian! My wife loves her Pilot! Haha. Mark A. Johnson
We are return customers of Honda of Fayetteville. There are a couple of reasons for this: 1) we are treated wonderfully from the buying experience to the ongoing care and service of our vehicles. 2) we trust the sales team and the service department. Cant go wrong with either. Thanks Galberto, Chris, Brian, and Eric.
One of the easiest car buying experiences I’ve had. No haggling over price! The car I purchased was priced well, the salesman (Ed) and Finance Manager (Jimmy) were easy going and no pressure type guys. 100% satisfied with my experience!!
Adam Harlan did an awesome job helping me with my vehicle purchase. He was patient, polite, knowledgeable, and professional. This process played out over a 4+ month long period of time and he hung in there. Let Adam assist you with your next car purchase.
What a wonderful experience at Honda of Fayetteville! Everybody here was so helpful with the entire process. Did not have to deal with any pushiness from the sales people. I could not recommend this place more for a friendly and productive experience when purchasing a vehicle. Galberto Monroy is your guy! He helped out so much and made it so easy for me to purchase my first vehicle. Answers all your questions and knows what hes doing. Would come back again for my next vehicle and would recommend to family and friends!
Jackson and the team took excellent care of us with our new purchase. Walked us through the new features and answered all our questions. They worked with the time-frame we had to get everything wrapped up. Thank you, Jackson! Look forward to working with you and Honda of Fayetteville again.
Got a brand new Honda from James Pierce and he was amazing such great personality and amazing energy. He was professional and enthusiastic, he was able to answer all my questions and assist me with whatever I needed. Would definitely recommend James to anyone looking for a new vehicle!
Adam and Zack went above and beyond to help me find the exact car I was looking for and were just super helpful during the whole process!
The best car buying experience I ever had. I got in and out very quickly, got a fair price for my trade and got great customer service while I was there.Ian was a great salesperson. He was very helpful and knowledgeable and also very friendly.Usually the words finance manager strike dread into every car buyer but Jim was very friendly and engaging while still doing an effective job of selling add ons.Also the paperwork process was done digitally on a desktop monitor. Impressive!Very impressed with this experience. Fayetteville Autopark has developed a long term customer in me.Thanks Ian and Jim.
Brian is a Great salesperson. He has been very helpful.
This is my third vehicle to buy from Fayetteville Autopark. No complaints on any purchase.They are very helpful, not pushy, and work to earn your purchase from them. Next time I go back to buy another I will ask for the same sales guy again - Kevin Wallace. Trayan was also very nice and great to work with.The guy at Honda of Fayetteville specifically, who did the loan papers, was probably one of the nicest “paperwork” guys I’ve been to.All around good experience.
Adam and Zach made our last car buying experience a breeze! Won’t hesitate to buy another vehicle through them in the future!
From start to finish it was a very nice experience! The salesman, Gerbaldo was very informative and explained all my questions. It seemed he really liked his job, never hesitant to wait on us as soon as we got there until the sale was complete! Thank you sir!
Jonatan Reyes was fantastic! I have been considering trading in my vehicle for a newer version for over a year now. I was watching the market and Jonathan was very patient with me. Every time I would reach out he was responsive and answered all my questions. When I was finally ready to make a deal he made it so easy. There was no pressure, obviously, I took over a year to make a decision. He worked with my schedule to have the paperwork ready to go. He reduced all of my workload to make the experience as smooth and seamless as possible. The finance department did their part responsibly and efficiently, and now I have an updated version of the car I love
Recently visited this location to purchase a new vehicle. Gordon was really helpful in answering any questions I had about the car or the quote I was provided. Mike in the financial department helped us seal the deal and answered any questions I had there. A great team to work with and look forward to working with them more in the future!
Walked into Honda of Fayetteville knowing what I wanted. James Pierce greeted me and we immediately test drove on car. Saw the car that I wanted and was in and out in less than 2 hours. I usually dread car shopping but this experience was the best.
Was purchasing a used car from Honda of Fayetteville while being out of state, sight unseen, from Ed Bayles (salesman, sorry if spelling of the last name is wrong). He had the car inspected by Brian, a service manager there. Brian Avra. Brian gave an honest inspection on the car and, unfortunately, some issues were found. I had a few challenges with another issue but Ed and Brian helped iron things out for me quickly. Ed even checked in on me twice while he was on vacation. Great treatment from these guys!
We have purchased new Hondas from Fayetteville Auto Park exclusively for over 30 years now. Gordon always provides professional assistance and answers all of our questions without us feeling any pressure. Our most recent purchase continued the tradition of both Gordons service as well as the dealerships. We can also highly recommend the service dept. there as well. In short, the quality of the people who work in a business drive the experience of the customer. In the case of Fayetteville Honda, we are highly satisfied.
Amazing customer service! The easiest car I’ve ever bought and I will 100% return in the future, my salesman Brain hooked it up and made the process super easy!
Great experience, fast an easy! Our sales guy Jackson was knowledgeable and not pushy.
All were very professional, kind, and friendly. I will definitely do business with them in the future when I am ready for my next car, but for now I will enjoy my new shiny car! :)
Gordy was terrific. He went above and beyond to make me feel comfortable with my purchase. He took extra time to show me how to work all of the bells and whistles on my new Honda Pilot:)
We joined the Honda family a few days ago and had a very positive experience. We live in Tahlequah so we called before driving over to make sure a CRV EX-L was on the lot. James Pierce answered the phone and sent us pics of what he had. He pulled them to the front and had them ready for us to look at when we drove in. He honored his word from the start, answered questions, got to know us and what our needs were and set up the electronics before we rolled out. We are thankful and blessed to meet James and the Honda team of Fayetteville.
I had a great experience at Honda of Fayetteville. Brendan was very helpful with our new van purchase without being a high pressure salesman. We are very happy with our van and we feel like we got a good deal!
Jonatan and Adam were awesome. They got me exactly what I wanted and at a great price! Highly recommend!
Been shopping with the since 2009 and have never had a bad experience. Gordon was our sales associate this time and he was fantastic! Knowledgeable, courteous and quick (we where on a time crunch). Our whole experience at this location was top notch, like always, with polite people from start to finish, quick and efficient as well. Any Honda needs, go see them, it’s worth the 40 minute drive to be treated great, with respect and in a timely manner.
James Pearce was the salesman we worked with. Ill start by saying our initial interactions were pleasant. We even excused driving around for nearly an hour looking for a car he said he had, and never found. However, he quickly began to aggressively push my partner and I in any direction he could to sell a car. He started our conversation talking about how he couldnt believe horror stories of pushy sales people; he became the salesman that people hate dealing with. He went as far as pushing a balloon loan, which is obviously not ideal for a student; he broke the federal Truth in Lending act when he refused to answer the terms in which the loan would work, and lied about the final balloon payment, until eventually bringing in the finance manager to explain it accurately. We went to Honda in Rogers, got what we wanted at the budget we could work with, and left multiple times to talk about it, with absolutely no pressure - if you must go to Fayetteville Honda, avoid James unless you want to be pressured into less than ideal situations. If you dont want pressure, go to Bentonville Honda.
We had the best experience at Honda of Fayetteville!! Jackson was our salesman and he couldn’t have made the process any smoother! We drove from out of state to pick up the car and he had the key in hand and the car all ready when we pulled up. We had the pleasure of working with him on the financial part and he was very helpful and honest. We were in and out in just a few hours. We were very pleased with the buy process.
Gordon and Zach were great to work-with. You should give them a call for your next Honda purchase.
I had a wonderful purchase experience with the staff at Honda of Fayetteville. No pressure. Transparent Purchase and Financing.Their Service Department staff is great too.I highly recommend visiting them if you are considering a new car or truck.
Eric in service was very helpful and knowledgeable! He explained everything that was done to my car in perfect detail. The whole staff was welcoming and friendly!
Great selection of cars, great service and great prices. Steve was amazing.
After my girlfriend left her car here for service, she was unable to get her key back because a manager said it was locked at the service desk, despite the fact that the manager said the service desk would be able to pick up the key at that time. Fortunately, we had a spare key.A week later, we drove back from Fort Smith to pick up the key. Again, the service desk was locked — again, despite the fact that a manager said we would be able to pick up the key at that time.
I had a GREAT experience here! I did extensive online research and Bubba was very helpful in explaining the model differences so that I would be well informed when I got there. He ended up being with another customer but Jackson was available and Bubba assured me we would be in good hands. We sure were! Jackson was patient and showed us the models we had researched and explained all features to us thoroughly. Thank you, gentlemen, for making this purchase the right one for our family!
Barry Coburn helped make our car buying experience go smoothly starting before I even got there. I e-mailed him ahead of time on which cars I wanted to view and he had them together waiting for me when I arrived. I would give him 5 stars but since they could not come down on price at all, It’s a 4. Maybe next time!
I went looking for a used vehicle and left with a new 2021Honda HRV. Nemo was very helpful and extremely knowledgeable. He wasnt pushy and didnt stress me out. He made this whole ordeal painless!
Great people, easy transaction and a pleasure to work with. Highly recommend
Our entire truck buying experience at Honda of Fayetteville was exceptional! Zack, Kevin and Michael were amazing to work with throughout the entire process. They went above and beyond to be sure we got the best truck for our needs at a price we could comfortably afford. Without a doubt, it was our most enjoyable car purchase! We appreciate and highly recommend them! Thank you so much!
Tara was fantastic. I dont like shopping for cars and she made the experience easy and fast. After paper work was signed she jumped back in the car to show me how it all worked! Thanks I will be sending people your way!!!
Tara and Darin (sales consultants) were excellent, they have a great depth of knowledge and were exceptionally helpful and attentive. The whole process of selecting and taking delivery of my new Honda was a smooth and enjoyable experience. I believe it was a fair deal all around, feel good about it in hindsight and am thoroughly enjoying my brand new Honda!
Perry was very knowledgeable and helpful, the whole process of selecting and taking delivery of my new Honda CRV was a smooth and good experience. Perry explained about the car features and patiently clarified all the questions i had. Overall had a good experience with Honda of Fayetteville and i highly recommend it for others.
Roy was a wonderful advisor who helped get my van serviced. Very knowledgeable, not pushy and willing to listen. We will definitely be back and I highly recommend him If you need a Honda service in the future!
We had a great experience at Honda of Fayetteville. We shopped and shopped for a new Pilot and with the low inventory, it was difficult to find a fair deal. Everyone wanted to mark the vehicles up, waste our time, etc. Car shopping was feeling like a full time job. We went to the lot to see what they had and ran into Galberto. He was upfront and honest. He and his manager Joseph worked up a deal we felt was fair and we took it home to think overnight. They went ahead and marked the vehicle as sold for us which was great, two other people inquired about it that day. This is my 6th Honda and I’ll definitely be back to Honda of Fayetteville and to see my new friend Galberto for my Ridgeline in a year or two!
I had been looking for car and was new to the whole process. Honda of Fayetteville provided great service and was very open about the different types of cars that were available. Each person there was very helpful, kind, and knowledgeable about vehicles. Yohan helped me a lot in looking at different options and narrowing down the best car for me. I ended up leaving with my car a few hours later. If you are looking for great service, reasonable prices, and good vehicles go to Honda of Fayettteville.10/10 would recommend.
Todd was an excellent sales man! No hassle to get buying and out of the way, everything was freshly looked over without a problem!
Jonaten was great to work with, very knowledgeable and helpful. Price was what was on the sticker no added expenses when doing paperwork. Would highly recommend Honda of Fayetteville if you or your family are looking for a vehicle.
Everything about my experience was top notch!! Barry Coburn went above and beyond what a car salesman normally does!! He was three steps ahead of everything through the whole process and it just made it that much smoother!! EVERYONE should ask for Barry!!
Amazing service. They were able to get us in for a service appointment within a short window of time, without an appointment time. Prompt, courteous, and reasonable pricing. Would highly recommend!
Not honest. And very rude. Go to Fort Smith or Springdale. You’ll be happy you didn’t pay more for far less when it comes to customer service, product knowledge & overall experience.
This is Aryana Crowson writing this review.I got the best customer service at Honda of Fayetteville from the general manager, Chris Everett. He was extremely understanding and I am forever grateful.I will return to this dealership when purchasing another car and I would recommend this dealership to anyone looking to purchase a car.In fact, a family member saw the exceptional service Chris provided and has decided to purchase his next family car from Honda of Fayetteville.
Darin Keen and his crew at Honda of Fayetteville never disappoint and always deliver!! Thank you guys so much for everything!
My car shopping experience with salesman Jonatan Reyes was hands down the best experience I have had with a car salesman. He was extremely professional and courteous throughout the entire process and was understanding when I had to leave after the test drive but would come back to finish up the process. The whole team that I dealt with at Honda of Fayetteville treated my family with so much sincerity and respect, even with our 19 month old running around the office and 3 month old getting impatient.
Eric was great to work with throughout the process of getting my vehicle serviced. He was very polite and respectful which made the experience even better.
The service there was awesome. Galberto really helped us out finding the perfect car and how to work the cars features and other stuff. Great experience with them on getting our first car!
Every time I visit Honda of Fayetteville I have a great buying experience. The staff is very friendly and I highly recommend using Jonatan Reyes as your salesman!
Gilberto helped me out when buying my first car! He was really helpful when looking for the specific car i wanted and talked me through how the cars features worked! I would recommend getting your car with him.
I am very impressed with Honda of Fayetteville, especially with my dealings with service advisor Matt Jordan. His expertise and depth of knowledge has helped me tremendously in making the right decisions in getting the right service performed on my vehicle. A very valuable employee! I’m certain that the mechanics that perform the needed work are also highly trained which goes along with the quality and excellence associated with Honda. I’ve been a happy Odyssey van owner for over 15 years. Thank you for your dedication to excellence.
Tara Davis was very nice and professional. She was very knowledgeable and helped me through the car buying experience. Tara spent a lot of time helping me learn features of my new Accord Sport. Go see her when you are ready for a new ride.
I had a fantastic experience with Honda of Fayetteville. Brendan and Zach took great care of me and got me in the car I wanted.
Just bought new Odyssey from this dealership and our sales person Mr. Gordon made this experience out of this world. From start to finish he was always their to help us and negotiated the best deal.He even called us one day later to make sure everything was OK and if we need any help or service.I will never buy any car from any other dealer and specifically from any other sales person.
Solo was very helpful and they got me in my new car quickly!
If you are looking for a family kind of service, this is your place. Gordon Danylchuk was great and help put me in a brand new car for a payment less than my old car. The Honda team is by far my favorite group to work with and I will continue to use.
I am 66 years old and have bought many vehicles This was the most pain free and the quickest car buying experience of my life
Galberto took our phone call, asked a couple of questions and listened to what Kaylee was looking for in a car. Within 10 minutes he returned her call with 2 options. Galberto took the time to explain key features of the car and listened to Kaylee to ensure she was comfortable in her decision. Overall it was a wonderful first new car purchase experience - the dealership and Galberto made the whole process efficient and enjoyable. While the dealership was not the closest Honda dealer, it was the professionalism, value and customer service shown by the Honda of Fayetteville team that ultimately won her business.
Galalberto was our salesman, we came in from Austin just for a manual Civic. Galalberto was patient and detailed with my buying experience. He has been the first pleasant and not pushing salesman I have met. Awesome Galalberto, you have a ten in my book. I am so please of how you came in on your day off to take care of me and how you patiently went through the car with me even though it was closing time, I was observing to see if I would be rush and that NEVER happen. Thank you so much!
Jonatan made my car buying experience quick & easy! He was very knowledgeable & professional you won’t be disappointed!
James was awesome and really took care of us. He got us a great deal!
This is the third vehicle I have bought here. Always helpful and always friendly. They truly listen to your needs and dont try to pressure you in to something that wont ultimately work for you or your budget. They are amazing! Will always do my car shopping here!
I was very satisfied with my experience. I felt I was treated like an intelligent human being. I asked for opptions and they made me feel like I made the final decision not them. Paperwork was explained to me so I understood all. Will recommend them to all my friends. I will go back when I need another vehicle. I still feel the same good fast service.
Had not planned on purchasing a Honda CR-V that day but after seeing it I loved it. Adam, the young man who worked with me, was very knowledgeable, kind and very helpful! When he asked what my price range was I told him and he talk to the General Manager and made the deal for me! I would definitely recommend Honda of Fayetteville Auto Park, especially Adam Harlan as your sales person. Everyone at Fayetteville Honda was very kind!
Easy to schedule appointment. Attentive and patient sales person (Adam Harlan). Overall experience of purchase was good. This is the second time I am purchasing from them and they always make sure all my concerns are taken care of.
Mr. Matt Jordan did an excellent job of keeping me updated on my car and everything that it needed. He was courteous and polite and also straight forward, no nonsense or trying to tell me I needed things I didn’t. Service was amazing across the board!
Thank you to Dominique Nunez and Darin Keen for making my car buying experience so easy and enjoyable! Excellent customer service from beginning to end. I never felt pressured like you would expect to when buying a car! They went above and beyond to make sure I got exactly what I wanted. Couldn’t have asked for anything more! 10/10 recommend. Fayetteville Auto Park will be my go-to from now on!
Tara Davis made purchasing my son’s first car my easiest vehicle purchase! She was extremely knowledgeable about the vehicle, and answered all of our questions. She does not have a high pressure sales pitch, and I really appreciated that. Thanks, Tara! We are loving the car!
Very professional staff, it made our experience fun 😀 definitely recommend 👌
Great service!! Personnel friendly and kept me informed
James Pierce and Zach Taylor are fantastic. They always work hard to get me what I want and get me a good deal.
Had a dead battery and while being short handed, they got me in and out quickly. Great customer service!
Called about my a/c not working properly. Was afraid they were going to say like we always here and that they would have to replace my entire system. But, they called and said it was just a relay. Works great now!! Dealt with Brian and he kept me informed along the way and was very helpful. First experience here and I will say that these guys are top notch. Brian was fantastic and was a great pleasure dealing with him. Great job guys! I would highly recommend. I promise I will be back.
I tried to schedule an oil change online but the soonest was over a week and not appointments pass 3:00pm. Fletcher Honda made it very convenient same day appointment plus 5:00pm appointment.