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Flow Automotive Family
Fayetteville, NC 28314, United States
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Flow Automotive Family
Comments
Br
Review №1

Carmen White was awesome with customer service and working with us with the car. She was very knowledgeable on the vehicle and we enjoyed that.

Cl
Review №2

Great staff. Very helpful and very courteous. Cars are the heat!

Ka
Review №3

Eddie was great. Bought my Mazda from him. Best salesman ever

De
Review №4

Im thankful for Mr.Shaw to give me the knowledge on trading in my vehicle for something new. I came in to just look and left with a car. Thank you! I am aSatisfied!

ma
Review №5

I got the best 👌 treatment from Jenni Koch and Jordan . They made everything so easy. Thanks guys. You guys reallybwork hard for the customers 💪

Br
Review №6

I dont hate this place.ive purchase 2 automobiles from them.i got A+ service.they made sure I walk away with my new 2019 GMC Terrain. They really gave me the best deal on it.Ask 4 Mr Paul McCoy. He makes dream come true.😃😉

Wi
Review №7

Heather is professional and very attentive to customers needs. She makes sure you are informed throughout the repair process.

De
Review №8

Jenni was very helpful in teaching us the functions on our new CX9.

Wa
Review №9

My experience with Flow Mazda was awesome!!!! Ryan was very very comfortable to work with. They are giving max Kelly blue book for trade in right now!!!! I love my 2021 Mazda CX-30

Je
Review №10

Quick and fast service with my truck today. All within an hour time frame.

Ja
Review №11

Awesome customer service Rebecca Spencer is awesome

Br
Review №12

I have purchased my last two new vehicles (GMC Sierra trucks) from Flow in 2014 and 2020. They the sales staff is knowledgeable, they do not apply pressure, trickery or unfair business practices the automotive sales industry is known for. The haggling is minimal, the finance team always advises and leaves the decisions up to you, like the salesmen with no pressure, just the facts. They have always been fair with trades, take care of the customer after the sale and have an excellent service department. On one occasion when a mistake was made and a problem with my 14 wasnt fixed right, they acknowledged, apologized and took the right corrective measures in a very timely fashion, expediting the correct parts and finishing the job without adding to a frustrating situation.Thats why we continue to go back to Flow in a town with so many options.

gl
Review №13

Flow Mazda is remodeling right now but Jenni was the best sales person Ive ever had at a car lot...you wont regret shopping here + the service dept. staff are very courteous and helpful!

Bl
Review №14

Very helpful. But being 21 I cant get a rental and they dont have rentals available very often. Services are quick and they do offer transportation on and off post.

Di
Review №15

Flows customer service representatives provided excellent service that no doubt influenced my purchase of the vehicle. Eddie provided great feedback and assistance throughout the buying process which compared to other dealerships, was simply top notch. Big thanks goes out to these guys

Am
Review №16

Jason is AMAZING. My husband and I needed to upgrade our cars and we looked around at a couple other dealerships, but were not happy with the service at all. As soon as we got to Flow Mazda, Jason greeted us and talked to us about what we were looking for in a car and then he showed us some. Throughout the entire process he was funny and joking around, which we definitely appreciated. He explained everything very clearly, and was always willing to help us. It took 2 days for us to do both cars, but that’s only because I had to go to work and couldn’t stay any longer. I’ve bought a few cars in the past and this was by far the best car buying experience I have ever had. Not to mention this dealership bought our cars at a much more reasonable price than the other dealers offered us. I’m a little sad that Jason is moving over work in the service department and won’t be able to help other people in the way he helped us, but I do look forward to seeing him over there when we take our cars in. Throughout the process we had some help from Chris, who helped make things quicker for us, which was greatly appreciated. Glenn and Rob helped us with the finance stuff and were also great. This is the only place I will trust with my cars/car buying from now on. And to be honest, this review doesn’t do them justice.

Be
Review №17

🎉🎈 Congrats To my Baby girl on her new Toyota Corolla & my sales person Jessica Underwood For going Going out her way on her Day off!!!♥ Coming Back to Flow Nissan of Fayetteville to meet me & my daughter her other to sale us another vehicle our family Appreciate you you Jessica for being here for the family. Love you so much Jessica!!🎊🎉♥

An
Review №18

We took our 07 GMC Denali XL here to get some work done. Took it in Friday expecting to get our car back that day. Did not hear back from Heather until the end of the day when I called her. She informed me that my car would need to stay in the shop because the mechanic needed more time. And that he wouldnt be in over the weekend and could not work on it until Monday! We ended up renting a car for the whole weekend . Monday came around. We got a call saying the negative battery cable was the issue. We gave the okay to have it fixed and our bill was $326? Tuesday morning came. Got a call, said it was test driven and is running great! Awesome. Returned the car rental which was $247. Found a ride to pickup my car. And we left for Ashville! The car ran horrible and had the same issues. It broke down on us on the way home! I have tried to call Heather, left her a message and have yet to hear back from her! I will no longer bring my car here to get oil changes or work done!

Ch
Review №19

Very good,fast

Ra
Review №20

I started bringing my Tarrain here since I purchased it back in May. Their appointments fill up fast so if you know your gonna need an oil change or service make sure you make an appointment at least 2 weeks in advance. Service was prompt and pricing was fair. The waiting room have drinks and snacks and restrooms for convenience.

vi
Review №21

We love Flow because the staff is super nice and helpful and we have bought 3 vehicles from them for that plus GMC vehicles are very reliable

Qu
Review №22

Chiyene was my saleslady! My first time buying my own brand new car. She was very helpful with the process and still checks on me from time to time. Flow Mazda dealership becomes family.

Gr
Review №23

Took a long time to fix my car and sort of expensive, but the fixed my car in a satisfactory manner.

Ma
Review №24

The staff is extremely courteous and the service took absolutely no time.

CA
Review №25

Very thorough, professional staff. Pleasant environment to wait for your vehicle.

El
Review №26

Found a car Online. Was able to make an appt to test drive. Paul McCoy was right there to help. He was great. Walked out with a deal on a 2017 Chevy Cruze!

Ch
Review №27

We have purchased two cars from Flow Mazda in Fayetteville. In both cases, over ten years apart, the process was pleasant and we felt the deal offered was quite fair. If you want a Mazda there is no reason to look outside Fayetteville.

Di
Review №28

Good

T
Review №29

New 2019 GMC Sierra purchased here. Very friendly and helpful staff.

Ni
Review №30

Excellent customer service and great service

Le
Review №31

Great job with my vehicle and great customer service

Be
Review №32

Very friendly staff! Heather in the service department was awesome!

Va
Review №33

Thank you Kenny for making this area and no stress. We appreciate you.

FR
Review №34

Good service, great staff. Good deal on a new Nissan

Ry
Review №35

As always Flow provides a great car buying experience and they continue with their great customer service

An
Review №36

Very helpful people! Their customer service is good!!

Mi
Review №37

Staff were very helpful, clean and comfortable area.

Ke
Review №38

So my process here at flow of nissan was pleasant i worked with Sr.Sales Agent Shawn Farmer who worked with me to find the right vehicle. The orginal car I wanted was in burlington nc and he made sure I obtained it at low cost. The only down side throughout this process was the financial department i was told that my credit was only going to be ran by one bank and although I was told it wasn’t on their end i felt like the financial manager could’ve informed me of the possibility. Although i do have mixed feelings about the finance department I really do recommend seeing and doing business with shawn farmer. He kept me informed about different car possibilities and kept me informed about the car in burlington nc. He made it happened!!

te
Review №39

The people that helped me was very good to me

Da
Review №40

Bought car there and service dept is great

Tr
Review №41

Great place to get what you want.

So
Review №42

Very poor customer service, the people that work there they dont care about the nothing at all, the are very incompetent the worst place to buy a car.

La
Review №43

Great employees!

Jo
Review №44

Very professional and I was in and out in minutes

Am
Review №45

They replaced my dashboard for free and provided shuttle service.

La
Review №46

Its where I only go to buy a new car or truck. The service speaks for itself.

Ch
Review №47

Great service! But pricey$$$.

To
Review №48

Excellent assistance from Isaiah.

An
Review №49

Friendly, courteous, professional services.

Al
Review №50

Decent car prices, but their admin fee for buying cars is ridiculous

La
Review №51

Josh was great

An
Review №52

Thank you for being so thorough!

Ma
Review №53

Changed my oil and washed my car even vacuumed the inside. 👍

Mi
Review №54

Disorganized, too many people running around not sure what to do

ar
Review №55

I will have to take my vehicle back and leave it for a other whole day, because of the poor brake job, that has the same problem with pulsing brakes after they replaced the rotors and pads; very expensive for the poor job.

Ma
Review №56

Repair air conditioning

La
Review №57

NOW HAVE NEW PEOPLE..STILL GENERAL MANAGER ALOOF OR OUT OF TOUCH.

Ro
Review №58

Good job

Gi
Review №59

Good Service

Sh
Review №60

Great! 😃

D
Review №61

On top of it!

An
Review №62

Nick is the best

ke
Review №63

Very recommended

Al
Review №64

Nothing special.

Ka
Review №65

Wont deal

Ka
Review №66

Friendly staff

Li
Review №67

Friendly,

Vi
Review №68

Good service

Information
58 Photos
68 Comments
4.4 Rating
  • Address:Fayetteville, NC 28314, United States
  • Site:http://flowauto.com/
Categories
  • Car dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:Closed
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
Offerings
  • Oil change:Yes
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