Awesome experience! I love my new truck!
This was the quickest and smoothest car buy I have ever done. The vehicle was projected to be in, in a couple of days it was ready the next day.
The entire sales team gets a High Five from me. The Most Pleasant, Pressure-Free car buying experience I have gone thru in a bunch of years. Thank You All
I have never had a better car buying experience. Tremaine at the Fayetteville, NC office noted what I wanted, let me know what was available and had the car brought to the local office. It was a painless process from start to finish.
Fantastic experience! My sales guy, Elgin was wonderful. He answered every question I had, explaining everything thoroughly. He even didnt mind me texting him on his day off to ask questions. Everything was smooth from beginning to finish and I drove away with a beautiful car. Would definitely recommend to anyone looking for or thinking aboutpurchasing a vehicle!
Enterprise advertised car with 8831 actual miles when actually the mileage was much higher. Enterprise used the bait and switch mileage knowing that mileage was still being advertised at the low mileage even until closing when noted mileage was much higher and the lowest mileage was on paperwork that enterprise had me sign and when i asked about the difference asked if i would get a discount the sales man blew me OFF so here i am 2 hours from home and no way to get back unless i continue the sale so here i am chomping at the bit and enterprise not offering to assist me. enterprise needs to keep communication crystal clear and not muddy needs to fix the problem instead of pretending needs to show the customer that they have integrity and not dishonesty so handicap women please beware when you are far from home in a city that you are not familiar with enterprise care sales is not your friend you are just a faceless person
Terrible !!!! I came to them for a car for a price and when they credit me they did it for a higher price. Dishonest
I was happy Enterprise was able to get me into a car. My overall experience was okay. I would suggest Enterprise hire additional staff to ensure enough coverage is available at all locations.
Very knowledgeable and friendly atmosphere.Very helpful and very professional.Steve did a great job getting me into a car that fit my personality.I would recommend them to everyone and I will definitely use them again for my next vehicle Purchase when that time comes around again.Thanks again Everyone.
We had a great experience with Enterprise Car Sales. We were able to get just the car we were looking for. We enjoyed good communication with their sales team who made the process very easy.
So, I just spent almost two hours trying to purchase a van form this place! I came in with all my ducks in a row Already knowing which vehicle I wanted. I walked in to the lobby and that was it! Not one person spoke to me, Everyone looked up from there desk as I walked in but no one spoke!! What made it worse is there was a lady in the office on the left hand side that looked like she was doing homework but couldnt even be bother to say someone would be right with you! Then t top it off 5 employees walked right by me and didnt speak didnt ask if i needed help nothing!! There was a blonde lady who walked by me in a Black shirt nothing, A man in a grey shirt who walked into an office with what look like the left overs from his lunch he didnt speak.. then there were about 4 other people in green shirts not one spoke to me! I was ready to purchase today! I will go some where else as this was not what i was expecting, I understand there is staff shortages and such but even if your short staff a simple hello we will be right with you goes along way! Oh well Guess I am another Karen..
Stephen and the team was awesome! This was my second car from Enterprise and I will definitely keep coming back. They made the car buying process easy and stress free!
Out of all my car buying experience this was by far the best. Stephen was great. I didnt feel pressured and it didnt take all day. Im sure my next car will come from Enterprise. Thank you for a great experience!
Our experience with the Fayetteville NC Enterprise Sales Team has once again been excellent and very professional. John Hunter Szoka. Is a GREAT LEADER and shows much concern about his clients and staff.
This has been one of the best car buying experiences that I’ve had. The car salesman “Charles” was very helpful and patient when showing me cars. During the paperwork process he explained everything and did what he could to give me the best price. Enterprise has great warranties and a 7 day return option. I recommend them to anyone.
I HAD a reservation and let me tell you never again Ive had bad experiences feom Enterprise before with in regards to professionalism, and customer service but I told myself to try and not let a previous bad experience cloud my prejudgement of a business but I should have stuck with my gut and went with someone else because 1 overpriced (and why because customer service is definitely not the reason why) 2 the deposit is also outrageous 3 their military discount is pretty invisible mind you my husband and I are both dual military connected they love to paint this beautiful picture but it is definitely not worth .. I tried to call and call and call this location to finalize everything .. did they answer? NOPE instead it eould ring twice someone would pick up then place it on hold for another second then go straight to voicemail.. so I called corporate customer service and they had the same thing with this location. So I went .. and no one tended to me I was ignored .. its fine though as easy as it was to make this reservation I ended up canceling my 1 week reservation and took my business elsewhere and glad I did I found about the same size vehicle (maybe slightly bigger for the same days same times for $280with hertz vs $480with enterprise. Without my military discount..) if you ask me thats a big enough difference to check other places before going with Enterprise
The whole process was great! Mr. Tramaine Dewitt took care of our purchase request very promptly. He made sure we were completely informed on every thing we needed to know about the vehicle. We are thankful for all the help and attention to our specific needs concerning our purchase. Thank you again Tramaine Dewitt!
Simple buying experience. Stephen was knowledgeable and made the process quick and easy. This is our 2nd car from them and definitely not our last.
Amazing service! I went in with low expectations, But, they worked with me on everything and were so confident that I would be in a car when I left, right when I walked in . All of them were amazing, and friendly . I will never go anywhere else for a car . Thank you so much ! Stephen Sparrow Was my salesman and he was awesome along with all the others who helped in the process ! Thanks again :)
Enterprise Car Sales is a great place to purchase a vehicle from. Searching for a vehicle on their website is really easy and the prices are a lot better compared to other sites and local dealerships that I have searched. This is the second time I’ve purchased a vehicle from Enterprise. This first time was in 2009 when I purchased my 2007 Mercury Mariner. That vehicle served me extremely well until I recently traded it in for my 2019 Expedition Max from Enterprise. Vehicles sale fast so if you see a vehicle you want, I recommend you move on it fast because it won’t stay on their site long. My customer service experience was pretty good as well.The only issue I would recommend looking out for is to ensure you have everything in your vehicle you are supposed to have. I didn’t notice until a few days later that all of the cup holder liners and the manual was missing. A new manual was ordered for me about a month ago. I also called a few times about the piece that covers the gap when you lower the third row. It was broke and I didn’t notice when I did my walkthrough. I’m still waiting to see their process of getting that repaired so I will update this review once that is complete. I wasn’t too happy about the dog hair left in the vehicle either. Overall, this is still a nice vehicle and I really enjoy driving it. I would buy another vehicle from them as long as their prices and process is still competitive.
Tramaine Dewitt is all I have to say!!! If you’re on the East coast of of the US and need a car I promise you it is totally worth the drive. Professionalism at it’s finest!!! I will be buying all my cars from enterprise car sales in Fayetteville as long as he is there! Ask for the big guy he’ll hook you up!
Very quick and easy experience buying a car from them. Definitely recommend.
Once I was ready to buy the process was quick and Johnathan W. is awesome along with his manager. I have already recommended Enterprise Car Sales to several of my friends and family.
**Highly Recommend** I had a great experience after shopping multiple dealerships. Casson my sales person was not pushy, listened to my needs, and went above and beyond in helping me find a car I liked. He was also very responsive after the sale in taking care of some minor needs I had. The buying process was painless, and didn’t try to pressure me in buying extra warranty, and other items I didn’t need.Enterprise also doesn’t have junk fees (dealer app, processing fee, etc). I would highly recommend Enterprise car sales and Casson if you are looking for a vehicle.
Very nice people go see Farrah. They have great cars at great prices. Was fast and easy. They found me the car I wanted.
Stephen was great and quick with my purchase! I will definitely be back here on my next vehicle purchase!
We had a great experience with Charles and Izzy. They are very personable. Even the staff members who didnt directly assist us were polite and aware of each customer. The attention to customer service is something I strive for myself as a business owner. I have already been referring you to others. The ability to search inventory from my phone is a great way to grab attention. I will be calling again!
I normally dont write reviews but my experience with the folks at Enterprise Cars Sales in Fayetteville deserve one.This was my first time making a purchase with Enterprise Car Sales so I wasnt sure what to expect. However, from the very first call with Farrah, I knew it was going to be a good experience. Farrah was just as professional and pleasant as she could be. I had a few questions that she answered right away. She also did a great job staying in touch with me as the my truck was be processed for delivery.One day I called in a got Hunter (the sale manager) who was incredible. I explained that my mother-in-law had recently had surgery after breaking her hip and if my wife drove me to Fayetteville, there wouldnt be anyone home to look after her. Without missing a beat, he said for me not to worry and made arrangements to have the vehicle delivered to me personally.Wow, they made the entire process as easy and stress free as any vehicle purchase Ive ever made.Thank you very much to the entire staff at Enterprise in Fayetteville you guys rock!
Great Experience !! Overall... Highly Satisfied and my expectations were exceeded! Thanks to Tramaine at Enterprise car sales, Fayetteville ! I’ll refer friends and family.
Farrah Richardson was amazing as my sales representative...when I went in I wasnt planning on purchasing a vehicle that day but Farrah was very informative about the process and made it very easy and I ended up purchasing my vehicle that same day. Farrah also made sure that my vehicle was transferred to Fayetteville before I was scheduled to return my rental which kept me from having to pay for an additional day. I would recommend Farrah Richardson to anyone looking to purchase a vehicle.
I was specific with what I needed and they delivered without pressuring me into a sale that I didn’t understand. Everything was explained and made transparent. I’d most definitely purchase from this location again in the further, as well as recommend family and friends.
Charles was phenomenal to work with. We couldn’t ask for a better car buying experience. The entire team jumped in. The process was quick, and easy. We love our new to us car.
Got a good vehicle at a fair price and $1000 over KBB for my old junker! Great guys to work with!
Cason is a very hard worker and a delight to deal with him at enterprise may he continue to be blessed
Best experience!!!! Tremane helped in all aspects of my car shopping. I love my new car... I have told everyone I know how great Enterprise car sales is.
Casson was awesome. Low pressure and honest car sales. Purchased a 2019 Nissan Sentra.
Great experience with no issues. In fact, Enterprise assisted in acquiring a lower interest rate. Customer service was very professionnal, but informal.I appreciate the entire process and I will recommend this service to friends and family members.
The place was rude an ungreat full an thier was a guy that use a greendot card an it was not a bank card...well i felt like they didnt let me cause im not BLack.....i had everything except 1 more utilty bill.....
Nice folks go do business with them 👍
Great customer service. Give tall guy a bonus, can’t remember his name but he the tallest in there. He had 3 different offices with clients and kept going back and fourth, very hard working man.
Me and husband just purchased our third vehicle from this Enterprise location and like always it was a wonderful experience!!!! Our salesman was Vincent Hollingsworth and he’s awesome. He was very professional and straight forward the whole time. I told him what I wanted and this man made it happen. The whole team is amazing and I highly recommend them for any of your car needs!!
Easy to deal with. Steven was great.
Farrah was extremely experienced and helpful through my car buying experience. From start to finish with financing from my bank, everything went fluently. I got catered attention and felt like I was actually cared about at enterprise: Hunter was also extremely polite and speedy when it came down to signing paperwork. My car was ready, cleaned and gassed. I loved my car buying experience and will definitely use them again in the future.
My daughter rented a car there for a week
I went in thinking that I was going to get turned down for a car AGAIN. However, I left with a great car. Charles, Izzy, and Casson are the best and I would recommend anyone to them. I actually have a few friends who are now going to see them. They are so professional and full of life that I wasnt nervous around them. Thank yall so much for helping me get into the car that I wanted.
Enterprise provided me with an excellent car buying experience. The staff is very friendly and they work very hard to accommodate all credit situations. I highly recommend Enterprise Car Sales for your car buying experience. My sales representative was Casson Jones, my approval was done before I arrived at the establishment which made for a quick buying experience, I willdefinitely contact Casson for my next vehicle purchase. Excellent dealership with a welcoming and friendly atmosphere.
This was my second vehicle purchased at this location, and it is always a easy and pleasant transaction, I told Charles Futrell that I will be back in a couple years.
I had a great experience at Enterprise Car Sales. I actually picked a car online, next, my local store had it transferred to my town without charging me. The sales process was made so timely by the knowledgeable salesman that made the experience very easy.
Amazing service, much better than going to any dealership. Bought a car the same day and it didnt take all day. Big ups to Tramaine!
Ahmad was amazing. He made sure the experience was as smooth as can be. Thank you Ahmad.
The salesman Charles was knowledgeable and most helpful. Easy process.
Without a doubt this was one of the best car buying experiences Ive ever had. Right from the start our sales rep, Marie Lopez (Izzy), kept in contact with us to help locate our desired vehicle. We drove a rented Enterprise Ford Fusion hybrid from out of state and wanted the same model. Unfortunately, the cars we wanted were sold before we were ready and none were on the lot. They brought another from 80 miles away at no charge. When I arrived at the lot Izzy was ready for an immediate test drive. I liked it and said I wanted it. I already had financing in hand so the closing took mere minutes (under 30) after I declined the extended warranty offer part way through the finance guys presentation.Prices are fixed at Enterprise and they only sell accident free vehicles. All are checked thoroughly before being sold. They even threw in brand new car mats.Way to go Izzy and Enterprise!
I had a great experience with the local Enterprise Car sales representatives. They were friendly and they worked diligently to make my dream of owning a car a reality. They washed the car for me and filled it with fuel and I was soon on my way out. I would recommend them to anybody who is considering buying a car. They were awesome!
The staff at Raeford Road branch are very kind, honest, and professional. They make sure customers are always right☺. The rental fees are affordable. Very satisfied👏👏👏
I really loved how everyone in the office is attentive to my needs. Everything went smoothly and I got a good deal. I will definitely buy from them again.
We needed a used car and I chose to research possibilities on enterprise.com. While searching I was able to chat online with someone who helped give me access to SUV’s of interest and locate a local dealer. The same day I was then contacted by Farrah Richardson from Fayetteville Enterprise Car Sales via email and phone call. She was very helpful in narrowing down my search. I set up an appointment on that Saturday to go and look at the SUV’s and the rest is history. Farrah was delightful and the no pressure, no haggle price made it very straightforward too. The Nissan Rogue we purchased was in excellent condition and below the Kelly Blue book price by several thousand dollars. I feel we got a good deal and being Enterprise certified also gives me peace of mind. Enjoyed the experience and would recommend Enterprise Car Sales to anyone needing to purchase a used car.
The whole team at Enterprise Car Sales was amazing truly the best car buying experience I’ve had. I’m a busy person so we handled most thing through email and phone calls. It was pretty mich arrive, sign, and drive. I got an amazing vehicle at an amazing price.
They made buying a car a great experience. The whole staff is amazing..Izzy is there to explain everything to you. Vincent and Dominique are the best sales representatives..If you need a car or truck go see them.Thank you for helping us get our car
Incredible staff. Found exactly what we requested, and gave us a very fair price on our trade.I would highly recommend Enterprise Car Sales of Fayetteville.
My sales guy was Tramaine I think i spelled his name correct. He was very patient and quick to helping me get what I needed. Thank you all for all the help. You guys rock at Enterprise Car Sales in Fayetteville
Vincent our sales rep was great. He came in on his day off to get the job done. Izzy the finance manager went above and beyond to get our financing taken care of. I would buy my next car or truck from Enterprise Car Sales and I have already recommended people to you sales lot.
2nd vehicle i have purchased from them. I love they treat you like family. Vincent and Dominique are there to help you find your perfect vehicle.Izzy and Hunter make sure you are totally satisfied and understand everything with your purchase. If you need a vehicle stop by you wont regret it..
The staff were amazing and as soon as I walked in I was greeted. The sales person I was working with was unavailable but they were able to get me with someone else to help me. I ended up looking at another vehicle other then what I had in mind and had me in my new SUV within 2 hours and driving home. I bought a car from Enterprise before and would never go anywhere else. Good cars, Low mileage, great prices, and Amazing staff. Couldnt ask for anything better! THANK YOU! I love my new 2018 Ford Edge Titanium!
Best car buying experience by far. Vincent was a great help, very professional. Would most definitely go back again.
My sales person was Mr. Hollingsworth. His professionalism n courtesy was second to none. He showed the utmost patience along with Mr. Hunt. I purchased my car n am very pleased. Everyone I came into contact with was pleasant n polite. I’m enjoying my 2017 Camry for much less! The place to go!
Best place IMO to get a vehicle. We were pre-approved from usaa for a great interest rate, but the sales manager at Enterprise said he can do better so we trusted him, as we have gotten three vehicles from here already. Sure enough, he got us a 3% lower rate. The salesman was also wonderful, listened to what I needed and found a great fit. No pressure, and amazing service.
First time purchasing a vehicle and I was shocked at how easy it was with enterprise. Each visit I wasn’t in there for more than an hour. Everything thing was straight forward. There was a short delay in getting my vehicle but it was understandable. Will definitely be doing business with them again!
Purchased my 2014 RAV4 in 2016, with 39,900 miles on it...Still going strong with 107,693 on the dash! Thanks for a great vehicle and and the easy purchasing process!
I had some difficulties in the vehicle being transferred from another location .The salesman was friendly and professional. Overall it was a good experience.
We had a very pleasant experience with our purchase. there was no pressure sales involved at all. All of our questions were answered and the sales people all did their jobs exceptionally well. We were not aware that we could add on a bumper to bumper 5 year warranty. That makes is very close to buying a brand new one and saving all that money. This purchase was our second from Enterprise Car Sales. We highly recommend it.We are now done with our days of buying brand new cars.
I brought a car from here.i a strongly recommend this b place. U wont b sorry.they will go the extra mile 2 help find u a car from there other Iocation,in town,out of town and out of state,if the car isnt there.I love this place.
I had no idea that Enterprise sold cars. They were a best kept secret. I was able to find just what I wanted. The SUV I picked out was perfect for me. The price was amazing; very affordable. The sales rep was so nice and helpful. She had so much positive energy. She made car buying stress free. I recommend enterprise sales to anyone!
The best experience for shopping for a car. The associates are fantastic, especially Dominique. If you are looking to buy a car you must go here.
I love you all!! My husband and I purchased a 2018 Silverado and a 2019 impala!!! Great prices and like new. My impala still had plastic on the floors. I will be back very soon!! Thanks Izzy JT and Vincent!!!
I been getting car rentals from them for years but this time i decided to take the next step !!! I work with a Excellent woman name Dominique Womack ... She was kind and Patient she took her time she asked me what i wanted and what i was looking for and Boom she got me what i want and at the price i wanted for little to nothing down Versus these dealerships were asking me for 2500 down for cars that had a lot of miles on them !!! I’m thankful for these folks and praises to Most high god !! Thank you Dominique and your manager Mr Hunt was awesome as well 😘😘😘
The car buying experience was awesome at enterprise car sales. Big thanks to casson j. and look forward to seeing ya soon
Going to Enterprise was a great experience. The Sales person was AWESOME!!!!! The staff was friendly and professional. I will definitely be referring friends and family.
In and out ☺️
My 3rd time buying a car from this enterprise and this was by far the easiest experience, way better then my last experience but I chose them because of pricing. We ordered a black Chevy Malibu and it came in green I was already under lots of stress from the accident and went ahead to buy it. The wheels are also not up to par but with timing and having to return the rental back to Hertz I was over it and settled. The workers were nice I just wish I had a male figure to come with me who I knew would look out for me while under pressure.
Great friendly staff who helps you choose within your budget. Sales persons are great.
I had gone to a couple other places prior to coming here. The service here was great. Friendly staff and Izzy is now a new family member. Daniel (smooth) was very polite and professional. They made sure my 2016 was clean and ready to go. If you want a great used car, I suggest you go here. Thanks guys!!
Awesome service! I was directed to another rental company and the service was overall horrible. After informing my insurance company on the competitors service, I was redirected to this Enterprise. They were very nice, efficient, and caring about my prior engagement. They looked out for me and made sure I would have a pleasant rental.I would recommend this Enterprise to anyone. I also would not recommend the competitor that is visually seen from Enterprises door step.
This was the best car buying experience! I would definitely recommend. I have the several credit issues and they were still able to get me a great deal with excellent warranties. The staff is friendly and extremely helpful.
The recent car buying experience I had was decent...it was just that. No haggling no dealing. Either you want it or you dont. The vehicle was clean and affordable. Enterprise is selling cars...not service. If you want a nice vehicle and not all the frills and fluff...this option is a strong contender.
Great overall experience. Would use Enterprise again.
Everyone very friendly and strait forward. Everyone took great care of my family while we were there doing the paperwork. Thank you.
Over all it was fine. I visited a few times and everything was great. Finally made the choice to buy and all was going well, but I knew my credit was weak so I had my sister come along in case we needed her. Turns out, we did. Due to some credit issues from divorce, a move, a voluntary surrender of a Harley, etc., my credit was not good enough. My sister was to CO-SIGN for me, which she did. We asked several times she is just a co-signer, right, she is only co-signing the note, RIGHT. Got every assurance that was the case. All the papers had her name first. All the financing docs had her first. When I questioned it, they said thats just how the bank listed the names. B.S. Turns out, they put the car AND financing in her name with me as secondary. Now EVERY call and email comes to her. I feel as if they did what ever they needed to do to close a sale on the LAST DAY OF THE MONTH when I was there.Overall, still mostly happy with the experience and the car. I just wish they were more honest and up front about how they were doing the paperwork.
Enterprise car sales in Fayetteville is awesome! Everyone there is super nice. Tramaine is great! He made the process so easy and took care of me, keeping me informed of everything and making sure I understood the process. He made everything so easy. Lizzy the office manager was great! I appreciate the time and effort she put into financing and the final details! Will definitely go back and reccomend them to everyone!!
If you are looking to buy a nearly new car with great savings, consider working with the Salespeople and Staff at Enterprise Car Sales in Fayetteville, NC (this is the dealership I purchased from, but there are many more in the USA).Having been in retail sales for 40 years, I was very impressed with the efficiency, teamwork, and response time of this group. They answered calls and emails quickly, and ensured that our bank had all the information necessary to prepare the paperwork.I definitely recommend them, you wont be sorry!Peggy F BowkerCoastal Floors of Wilmington, Inc.
My saleswoman was Izzy. She was fun, smart, bubbly and really seemed to like her jobHunter was the finance manager and he was knowledge, enthusiastic and friendly. My only complaint would be how long the process took. Despite the time i would definitely use them again and would recommend my friends and family who are looking to buy a car.
I have never had such a great experience buying a car in my life. Everyone was so nice and went out of their way to make sure they helped me with anything I need. I will buy from Enterprise again, great prices and the best customer service!
Very pleased with this office, we saw what we liked gave it a test drive and with in a couple of hours we were driving home with our new Armada! They were very friendly and efficient at this location, and we will definitely recommend our friends here!
I have gained a clear understanding of the car buying process that’s written in the contract I signed from The Enterprise agent, rather than the dealers sneaky bait and switch tactics. I have owned 3 new vehicles and paid them off, but I can truly say, “Enterprise was the best business I’ve dealt with this far,”
I can write at least two pages about the excellent experience I just had with Enterprise Car Sales, from the selection all the way to the finance and signing for the car I want. The staff is great specially Dominique, she was very helpful and detail about everything. The General Manager took his time to explain the finance part and get me a better rate of what I already had been approved, the selling price of the vehicle was just right there was no need for negotiation, all straight forward, no hassle no drama, and probably took me about 45 minutes to get the keys to my car. My girlfriend who is very skeptical about buying used cars was astonished about the service the, quality if the car, and the entire process. I can say we are very please with Enterprise.
Awesome service and very friendly.
Very much Appreciate the Service,Iwas Great!!!!
Easy and fast. No haggle. Great staff! Considering going back to Enterprise for my daughters car. I dont know why I didnt consider this before.
Just purchased my second car from here. Great experience buying a car. Need any help see Casson. He goes above and beyond to help you?