They helped me out with some pictures of a friend that passed suddenly. I had to have pictures fast for funeral. Much appreciation to staff and owner for helping me out. Another benefit for supporting our locally owned business. Thank you so much
If you have any photo needs at all Bedford camera and video is the only place to go in Northwest Arkansas !! They are efficient, courteous, professional and Bruce is the one that helped me ....and they did an excellent job on four 8x10s that I had blown up from a carousel picture that I had years ago . So dont hesitate to use them at all... especially the one on North college avenue in Fayetteville Arkansas,,, thank you Bedford camera and video and thank you mostly to Bruce keep up the great work
Amazing selection of products, standard prices, and incredibly nice and helpful employees. Bedford also offers classes/educational resources for beginners or pros.
Great customer service and the product and price is amazing
I had no idea what how to use anything when I went in, but Roger was very helpful, answered all of my questions and provided excellent customer service!!
I went to this camera store looking for a backpack that would hold all of my equipment. I was helped by a young man by the name of Jessie, he was knowledgeable, friendly and patient. He asked what equipment I had and he did his best to help me find something that would fit my needs, rather than simply trying to make a sale. I was very pleased with the customer service he provided. At the end, I left with the backpack I needed along with a lens, and not because I was pushed into buying it. If Im ever around the area again, Ill definitely be stopping here! Thanks for your help Jessie!
My experience here was fantastic! I would give them 6 stars if I could. My experience was with Aron (store manager I think).Customer service is great. I had an issue with a purchase I had made. The issue was totally my fault not the store or the product itself. He went out of his way, above and beyond to resolve the issue and ensure I left happy. I highly recommend this place and will be back for sure. I will now be a loyal customer!
Absolutely awesome staff! As someone who shoots professionally i love knowing I can walk in on any day and leave with exactly what I need without a salesey atmosphere. They also always answer any questions I have when new equipment comes out, or one of my lenses or bodies is giving me issues! Plus after I dropped my camera in a toilet last year they were able to clean it the very next day at a great price! Love this store and highly recommend to anyone!
Every year I see great improvement in my photography. I owe much thanks to the Bedford team. They always carry the best product and services that helps keep me working. They are always available, kind and gives the best customer service I know. Thanks guys!
Everyone is very nice here. We got everything we needed. We also got advice from professionals
Every time I visit, I am met with knowledgeable, competent professionals who are in the business- and know the answers I’m looking for. 10/10 would recommend, have recommended, and will continue to. Thanks for all the help over the years!
I have a question for the staff! If I bring in an old Polaroid camera, would anyone working at the store be able to take a look at it and see if it still works? 😔 pls answer
Excellent customer service. Took a collection of family photos to be scanned, some over 100 years old, and not only did they do a good job of scanning they treated my un-replaceable photos with care. They have all my photo business for life. Thank you.
These folks do a great job of helping you find the gear you need! They also will price match some of their inventory if you find a cheaper price online. They want you to feel welcome in their store!
I love going to Bedford Camera and Video for all of my photography needs. The hands-on, helpful staff that work there are great. I have made numerous purchases from Bedford and their in-store warranty has saved my pocketbook more than once. If you have specific questions, be sure to ask for Aaron Dotson. He is super-helpful and really knows his stuff. In my opinion, you cant beat purchasing from a local store. Anytime I have a question or concern, it is handled promptly and efficiently. You just cant beat great customer service!
Way better service than the one in Bentonville. They are so approachable and knowledgeable. Dont waste your time going to Best Buy....
The Fayetteville location is by far one of the most friendliest businesses Ive ever met. The staff is knowledgeable, courteous and helpful. I highly recommend this store for all your camera & video needs.
I bought my Canon Mark III from here about a month ago. Aaron was my salesman and he was amazing! I seriously could not ask for a better person to take care of me. He showed me everything the camera has to offer, formatted my cards, etc. He took a lot of time to help me and made me feel comfortable asking questions. He also checked me out, and the transaction went completely smooth. Hes super nice and upbeat! When I go in there now, I look for him to deal with me and I advise you do too!
Great selection and prices. Aaron and team are always welcoming and are willing to answer any questions I have. I will continue to make Bedford’s my choice for printing and gear.
I really enjoy this location. Great customer service. Knowledgeable. Good selection on hand.
Bedfords is a rare gem in todays consumer culture. Even though theyre the only camera store in NWA, they dont take that for granted. They know there is a ton of competition online, and do everything they can to incentivize people to shop in their store (or on their site). They have great classes, great customer service, give great advice, match prices when they can, and are a great place to go test out gear. most of the people working there are photographers themselves, and if you ask for help, theyll help -- so, a big fat five stars from me.
Thank you for helping me! Great staff and so friendly
I have had the pleasure of working with Bedfords terrific Fayetteville staff for the past eight years. I just traded in my Nikon D810 for a D850; received an incredible trade-in value. They are the epitome of outstanding customer service! Each of them is extremely knowledgeable and helpful. I can call them up with any how to question and receive the best answer. This kind of personal service is so rare. Please take advantage of this gem and run to this store!
Ive been going to Bedford Camera & Video for the past 10 years for everything from 35mm film and photo paper to digital camera bodies and lens. My past two purchases have been with Aaron. He was very helpful in choosing my newest camera body. Although I no longer live in Arkansas, I will always trust and come back to Bedford when making camera and accessory purchases. Mina
Extremely knowledgeable and patient salesmen. Aaron was the best. Very friendly and remembered the many times I have visited the store.
Bedford Camera has impressed me with every single visit! Aaron and Bruce are especially knowledgable and kind and will do everything they can to get you taken care of. They sold me my Nikon D810, a speedlight, several extra batteries, memory cards, and lenses, and film, when I get around to shooting it. I recently went in to see if they could fix my speedlight after having a problem with it and they took immediate care of it. Better than ever now. Thanks Bedford team!
Very helpful staff. Nice selection of products. They will order something for you if they dont have it in stock.
I dont trust the outsourcing of my photo printing to distant, online vendors and always try to support local businesses first. Bedford has met or exceeded my expectations in delivering quality prints and their staff are friendly and knowledgeable. They also have a large supply of commonly needed camera gear which beats having to wait for a few days after ordering something online.
Helpful staff. Good place to check out cameras. Prices are a bit high, but they offer classes for noobs to help them actually learn to use the high end cameras sold there.
I love bedford! This is my one stop print shop. The quality in print is amazing. If you are wanting beautiful colors and crisp print this is the place. I have printed a other places like Walmart for example and you can see a major difference.
Good, helpful information when I made a $500 purchase. Plus they threw in great extras.
Bedford, thank you for your generosity during a difficult time. Those moments in time were seen and enjoyed by many family and friends. Thank you.
Shopping at Bedfords has always been a great experience. Friendly staff, eager to help when I came in to upgrade my camera. They got me the right camera for what I needed and were super helpful to guide me through in getting started. Definitely recommend for someone looking for camera gear or wanting to learn more about photography.
I got some of my daughter’s photos printed off there with no difficulties. Outstanding customer service.
I have been a customer of the Fayetteville Bedfords for many years. The staff has always been helpful and has a wealth of knowledge. I will continue being a long time customer. Thanks!
This isnt my first time at the Fayetteville Bedford, and it will definitely not be my last. Each time Ive been in Ive felt so invested in by the team here wanting to help in any possible way they could! Whether it was answering my endless questions about a purchase or helping fix a problem on my camera, they were eager to help. Highly recommend visiting!
I dont know what all the negative reviews are all about! I have had nothing but an excellent experience at Bedford Camera and Video in over five years of doing business with them.I have bought three camera bodies, numerous lenses, and other camera equipment from them because I know that they will stand by what they sell. Very few days go by that I am not in the store to have images processed or pick them up after processing - which by the way, is done in an excellent manner.The staff is knowledgeable, friendly, and eager to help. I consider several of them to be personal friends of mine after dealing with them in a highly satisfactory manner for so long.This store will get my business for as long as I continue to live in northwest Arkansas.
Very helpful and kind, pricing needs work. I dont want to spend twice as much on something that I could have delivered to my door.
I used Bedford for the first time to get a a Photoshop project printed for a gift. Their online system was super easy, and the print came out great!I tried to get it printed at Scott Frame and Art (I wanted it printed professionally) and they suggested going to Walgreens! 😤I will definitely be using Bedford again!
One of the best camera stores in NWA. Highly recommend.
Always friendly and helpful staff. Very knowledgable. Thanks for being so great.
Great place to shop if you are not 100% sure what you need lens-wise. They sure know their stuff!
Excellent service and knowledgeable staff. 10/10 would buy their next camera here.
My family has gone to them ever since 1989 when we moved out here. Great photo graphs, cameras etc.
Staff was able to find what I needed quickly and were very accommodating, but some basic items like batteries and care products are a bit pricy.
Great friendly and honest service. Never and pressure to buy.
I dont go anywhere else. If we need gear, its through Bedfords. If someone in our company sends me an Amazon link, I send them to Bedfords. Besides supporting local businesses, Bedfords staff is extremely knowledgeable, and I lean on them for most of my photography questions. Recently, we bought all new video gear at the office. They were super patient as we learned the ins and outs, and didnt rush us to a sale. We were comfortable in taking our time to make the right decision, and the recommendations were much needed and appreciated. Thanks so much, Bedfords!! Yall are the best camera shop in town.
I took my wife in to pick out her first DSLR. Im typically an online shopper but with this purchase I wanted her to be able to ask questions and get a feel for the different camera bodies. Great choice deciding to hit Bedfords. Bruce was our salesman and he was great. He answered all her questions, made her feel comfortable and was very patient with us as we put together her first starter package. Id highly recommend these folks to anyone looking at a new DSLR, the staff is great and their prices are good too. We also plan to take their classes starting early next year.Thanks!
The best camera shop in the area! Always awesome customer service and amazing selection of equipment and drones.
Im always pleased with the services provided at Bedford! I will definitely be coming back.
The best camera shop in the area! Always awesome customer service!! Thank you Christie
Wonderful customer service! Will always use Bedford Camera & Video in the future! I submitted an online order for my child’s birthday invitations to another photo print shop, I received a confirmation and when I arrived to pick up my order, their system was down and they did not intend to have it up and running for a few days. Well, in a panic, I stopped by Bedford’s drive thru to ask if they could quickly print my order, I showed them an email with the photo attachment. Bedford’s employee saved the attachment onto my phone and asked me to come into the store to upload the photo and they could have it printed that day. I told her I was a little nervous coming in with my 2 and 4 year old, which is why we used the drive-thru. She said it would be quick. When we walked in, she had already turned on the movie Finding Nemo for the kids, they sat in a very comfy chair and happily watched the movie while she uploaded the invitation from my phone, submitted the order, check out, etc…. She also recommended a pre-paid card that saved me money on my order. 2 hours later I picked up the invitations, they were perfect! Thank you Becky and Bedford Camera and Video!
I went in to Bedfords to buy my first DSLR and was pretty sure when I came in that I was going to buy a Canon because that was what I was familiar with. The store manager, Sean, came to help me and was very knowledgeable about all the cameras and extremely patient with my endless stream of questions. An hour later I walked out with a mirrorless Sony ILCE-6000, a telephoto lens and everything else I needed to get back into the hobby I have missed. I love the camera but I was most impressed by this store and its personnel. The store was very busy at that time but Sean treated me like I was the most important person there! Everyone was pleasant and I noticed that if a customer couldnt be waited on right at that moment, at least the store personnel acknowledged them and generally they didnt have to wait very long for service. Thanks to everyone at Bedfords and Ill be back for more equipment! ~~Garland Roberts
My family and I have been going to Bedfords for all of our print needs since I could remember. Recently I have been elected as the Arkansas FFA State Reporter and I needed a camera for my year of service. Bedfords was so willing to help me find the perfect one! I got to try out numerous cameras with different lenses on site and they also made sure I had everything that I would need to help with the life of my camera such as a filter, carrying bag and cleaning supplies. I was impressed with the friendliness of Bedfords employees and Im sure I will be seeing them again!
Very good help but very pricy
Very knowledgeable and friendly staff!
Aaron
Employees are very helpful!
Great Deals and service!
Great camera store