We discovered our tires were pretty low and high roller was the closest place. Staff was very friendly and helped us out no charge. They had a large assortment of bikes which was amazing given the supply issues. We purchased a really nice t-shirt for less than $20. Recommend

I’m a new bike owner and have forgotten everything that I knew about bicycles from when I was a kid. The guys at Highroller are amazing! Helpful, friendly and never made me feel like an idiot. I bought a used bike at a great price they checked it over showed me everything that I needed to know and didn’t try to push products or services that I didn’t need. I highly recommend them and appreciate their knowledge and expertise.

Amazing place! We had great service and great help selecting products for my sons Specialized road bike. Cant recommend them enough!

They fixed my Bike Friday and I am really happy with the repair but for some reason the service person insisted on complaining about it being a folding bike. He literally followed up a comment on how many miles it had on it by saying it will always be a problem and folding bikes arent that great. Well, Highroller Cyclery, your baby is ugly too!

They replaced my wheels and pedals for me really fast. Very knowledgeable and helpful when it came to servicing my Allez. Very good prices and top quality work.

Very friendly staff. Very helpful. Good advice. They have rentals so can try a bien before buying.

They have over 40 years of experience.I am no longer going to the closest bike shop, Im going to the more experienced. Theyre also really helpful and informative. Highly recommended.

The folks at Highroller always take care of us, no matter how busy they are. They always make sure we get exactly what we need. Service is also done in a timely manner.

Thank you Sam for lubing my chain... Seriously, you repaired my bike instantly because it was a simple fix, taught me how to repair my bike in the future and lubed the chain without being asked.

Should have most of what you need. I think the service is subpar or maybe a little arrogant sometimes. I went in looking for an item and kept getting somewhat of an argument why I shouldn’t put a kickstand on my mountain bike that I use for commuting and transporting my kid to the park.It’s a safety hazard for mountain biking but even after explaining what it’s use was still a little too much shade and personal arrogance opinion of leaving it on its side on the the ground vs a kickstand.

Very friendly and helpful, even for small stuff like installing a bike rack, and really cool gear and merch. I highly recommend them for anything you need!

The lady we spoke with was SUPER friendly and accommodating. We were visiting from out of town so we were window shopping, but I’d definitely purchase from this place.

Very knowledgeable and friendly staff. Great quality eBikes as well.

Unlike other bike shops. Small but have everything you need.

Best of the best.

Very thorough, willing to go above and beyond to make a customer happy.

I had a fantastic experience, and the employees were very helpful and knowledgeable. And very friendly, too! The pricing was very reasonable, and they definitely went above and beyond. I absolutely plan on coming back!

I honestly have never written an online review before but I could not let this go without saying something. I went in to simply get some air put into my rear shock because I dont have a shock pump, and right off the bat, they told me they would charge me for it. They were going to charge $4 to simply pump some air into the shock, ridiculous. The guy behind the counter immediately said that my shock needed servicing and they could do it for me. I politely said no, simply because I know that the shock needed only air, not servicing. Another one of the guys grabbed a shock pump and tried to pump it but only pressurized the tube because he didnt even realize that the pump wasnt screwed on all the way. Long story short, they told me that I was either going to have to let them service it, send it off to a company, or retire the bike completely. I left there fuming and decided to get a second opinion. I went to Phat Tire and they immediately pumped it up and answered all of my questions. They didnt try to sell me anything extra and when I asked the Phat Tire employee why they didnt charge me, he said, All I did was put air into your shock, why would I need you to pay me for that? EXACTLY. Please whatever you do, dont go to Highroller. Its not worth it. I am no bike expert but I look like a freaking genius compared to these chumps.

I love the guys at Highroller! They are always friendly and welcoming no matter what I need. My husband recently went in to get me new bike shoes for Christmas and I couldn’t have picked out a better pair myself!!In the past, I experienced frustrations about being able to get my tire back on after changing a flat, and they took the time to show me some techniques to make it easier. They always go above and beyond!

Always very helpful, even when they are busy. Make you feel like your business is important. Listen to your questions without making you feel like you are stupid, and offer you options on how to get what you are after. I have always been pleased with the quality of the work.

A place of Zen for the cycling addict. Youll find a great selection of parts and accessories here and good prices for services and installation. The staff working here are very friendly and fast and all around focused on making sure your ride is the best it can be. Thanks!

This is the classic Fayetteville bike shop. Over the years you see the Fayetteville biking family inhabit this place. Thanks for great service and friendly attitude. Biking is one of the greatest attributes of our city, and we have the bike shop that meets the peculiar character of our city.

Quick, knowledgeable, and accommodating.

Friendly service with no hidden fees. They will tell you straight up what you need.

Friendly service and professional attitude. Only minor gripe is the cost of rental bikes. At 27.50 for four hours including tax this is quite steep for budget level bikes (Altus comp) that have no bell, no lights and no lock. I can rent a Chevvy impala here for 36 dollars a DAY and it has a horn, lights and a lock... All bike shops charge too much for rentals in this area IMHO

They are now letting people inside if you have a mask

Super helpful! Fixed up my bike and educated me on all the fixings. Also bought a rack from them which they installed for me as well as educated me on the workings of it!

Awesome service friendly and thanks for getting me started again

Knowledgeable and friendly staff. Decent bike selection. Parking, not so great. Worth the walk.

Been around a long time and have seen it all. Excellent shop for bikes and service! Whatever part you need, they probably have it!

I went in with not much cash and little idea of what I wanted from a bike other than purpose. They got me a great bike for riding around campus up the hills and even discounted the ticket price $50! The staff didnt try to push a bunch of unnecessary accessories down my throat, but recommended some essentials. Gave me room to breathe while shopping for accessories and they gave me %10 off with the purchase of my bike. They even put the accessories on for me before I left and showed me how everything worked. Overall really great experience and the selection was much better than other bike shops I had visited. Would definitely recommend looking here before other shops in NWA.

They were so helpful and didnt try to sell me something I didnt need, even though I obviously dont know anything about bikes.

Gibby (sry I probably spelled it wrong) was very patient with me while I asked a lot of questions on hybrid bikes. Very good customer service and resourceful info.

Super friendly staff, came in for the first time with a small repair needed. They fixed it on the spot. Couldnt be happier.

First off it’s wayyyyyy overpriced, I’ve had better customer service at Walmart. If you’re wanting a chain or a tube replaced you’re looking at about a week wait save yourself the time and money just do it yourself. I definitely wouldn’t recommend this shop.

Passing through Fayetteville and wanted to look for a mountain bike. When I called this shop to ask about used bikes and any that might be in my budget the employee just hung up on me!!! Guess my bank account wasnt big enough for them!!

Staff is rude, condescending and not considerate of others. Would not go back.

Ive been a Highroller customer for nearly fifteen years now, and theyve always kept me and my bikes satisfied. Theres a reason why theyve been in business so long.

Super friendly and helpful! We rented a couple of bikes to check out the greenway and they couldnt have helped us have a better experience!

This is a nice shop with some good bikes, but the elitist attitudes of the staff here are a bit too much. Suffice to say that unless youre on a $2500+ bike theyll look down on you for your inadequate taste. It gets annoying really quickly when youre a college student looking for the best prices, and ive taken my business elsewhere. I know of two or three friends personally that have had the same experience. I guess the highroller name really does fit this shop...

Super quick turn around on my repair today. Very professional.

My favorite bike shop. The staff is very knowledgeable and can get you in and out quickly.

Smart staff but overpriced bikes.

Good