Dont support this place they prey on people stranded who leave their car & abuse hard working truckers that keep food on our tables and keep the country running

Exemplary auto service depot. The staff is top notch, Ms. Evelyn is an amazing service manager who puts in 200% ability into every situation. I can literally say that she changed my outlook and chances to get home as soon as possible.

Dont know who this tow truck came to see in my neighborhood but he drove through my wet yard and rutted it up. This is unsat. Didnt stop and say anything, just went on with his business. Called the number for the office but noone answered yet.

These people just want to steal and take advantage of the truckers that all they want is to spend time with their families, I hope that one day God will do justice to these people who only steal and harm other honest and good people. Justice sometimes takes time but it comes !! I hope they take advantage of the 1,200 dollars that they just stole from us.

I have nothing but rave reviews with regards to Soles Automotive. The Owner of this business establishment will unequivocally ensure that everything that can be feasible done will be done to return your vehicle back to you as expeditiously as possible. He will go the extra mile to see to it that you are treated as though you are a part of his family. He is an exceptional man, gentleman and Business Owner.

If I could give this place a 0 star I would. This place towed my sons car and never told a sole where it was being towed. We called the police to ask them first and they said nope no one has reported towing it. We had to drive 45 mins and pay $200 to get the car back after we had to investigate where the hell it went. Rude lady at the front said oh we put it in the vin system when we got it here. Thats not the way its supposed to be done as the police office told me that after I called him about to file charges on them. Which he told me I could take her to small class court because they didnt follow the law. Chalked it up as a lessoned learned but they are trash and law breakers!!

My truck broke down late on a Sunday night, they had a tow truck out in less than 30 minutes and were able to get it back to their shop, nothing but good things to say about Soles automotive, good pricing, quick turn around time for the repair, called me several times to check in and let me know how the repairs were going, they even put air in my tires. will definitely be going back for future repairs/services, would recommend to anyone

Listed as a 24/7 yet they towed my car in a place not labeled tow zone at 2am and didn’t open until 9am wish it was a zero star button

They did exactly what they said the would do and for a reasonable price got my truck from North Carolina to South Carolina in excellent time too. Thanks Bobby Gardner ! You have a good man there along with your driver Jack very friendly . You Will be me go to tow company from here on out and I will highly recommend to others.

Soles automotive is a reliable towing service, and they can tow anything. I had them drop of two part trucks off at my office for a very reasonable price. The part I needed alone was worth more than what they charged me for the two vehicles. This shop also repairs and can custom fabricate parts for your truck. They put a custom stack on my vehicle and sandblasted and rhino lined my front axle at a very affordable price. Also, if you need your vehicle state inspected they are the ones to do it.

The staff and automotive technicians were friendly, answered all my questions and squeezed me in at the last minute to get my truck inspected. I would recommend them to my family and friends.

They were very helpful.

This towing service is the BOTTOM FEEDER of the FAYETTEVILLE towing business. There are other better towing services in FAYETTEVILLE. Run from these guys.

Bunch of Methy looking people who take advantage of truck drivers just trying to spend some time with they’re family. 1200 dollars when they find our trucks and tow them. In the city of Fayetteville. I asked them how much to park on they’re lot these guys said 35 dollars a day. So 70 dollars to park in the worst part of Fayetteville for the weekend. Obviously that’s how they feel about us.Edit: I said what i said!!! 🖕🏿Yal!!!!!

My moms car was stolen Friday afternoon. An found in a ditch. Car was towed by this company Friday night.We called Saturday to get it out. An they told us we couldnt get till Monday morning.We then call Monday morning an was told it would be $400 to get out for the tow an storage fees EVEN THOUGH WE DIDNT NEED IT STORED. THEY SAID WE HAD TO LEAVE IT THETE TILL MONDAY.Bunch of crooks who knew the car was stolen an they care nothing except money. Worst business Ive ever ran across.

Basically stole my RV. Told 500 to get back then suddenly was 1500 when I went to get it back. The most disgusting people Ive ever delt with. These people arnt even on the bottom of the barrel, you have to lift it up to find this type of scum.

Great professional and courteous service!! Driver came within the time stated. Red beard guy I dont remember his name you rock!

They towed one of our company wreckers and were there in a very timely manner and we were charged a very reasonable price.

Great service very nice staff 😊

These guys are out here taking peoples property and then asking for randsom. They towed my truck from a place where I had permission to park from the managers and then charged me $1,100 to get it back. Oh but wait, at first it was less money, they just make up numbers as they please.

We recently had a vehicle towed and we called to confirm that they had it. The receptionist said they didnt so we called to GPS locate the vehicle before we reported it stolen. Youll never guess who had it. We called back and they were still swearing the vehicle wasnt in their system, which, OK, all things considered was plausible. So we drove down to the AAA towing location and guess what was sitting right off to the side of the building bigger than a green thumb on a pink hand? Really, through the office window, I could see it clearly. And here I though I was bad at communicating.

BEWARE! As everyone else has stated, these people are thieves. They towed away my husbands 53 foot trailer from behind a Food Lion where he had permission to park by the Manager named Mike! Also Food Lion doesn’t have ANY “tow away zone” signs in the area where he dropped [for only 24 hours] because that is their delivery area. My husband could have very well been delivering for Food Lion as far as they know. So basically they stole our trailer, broke all it’s seals and locks and charged us $900 in cash to return it. They did not allow us to pay with any other form but cash. We got to their yard at 7pm, white SUV pulls up and the lady says “it’s $900 cash for the trailer” didn’t even greet us. didn’t even open their office to hand us a proper receipt. When I asked if they’d give us our seals back the man beside her said, “we can but they’re broken”. $75 dollar seals. These people are completely worthless.

The manager Bobby is a horrible person. Very unprofessional. Curses at you and speculates about your personal life without having even met anyone. I wouldnt use their services if they were the only tow company in town. Stole my vehicle from my house!!

If I could give this place a half star I would. They towed and repaired my car and left all of the saw dust inside and out. When I called to complain the woman said if I went back they would clean it (knowing I was from out of state). When I told her she could pay for the cleaning bill she then tried to deny it was there fault whateversoever and changed her tune saying it was pollen. Completely unprofessional, never returned my phone calls the entire time my car was there. AVOID AT ALL COSTS!!

This company is a fraud ran by crooks and thieves DO NOT DO BUSINESS WITH THEM, run away. Taking them to court to get every penny they stole from me back. One star is too much, not only are they a band of crooks but they are rude!!! Lawsuit on their way

An excellent place to get your car or your big rig serviced also has towing services for all vehicles

Went to a City Sponsored event (Zombie Walk) parked my car in a vacant lot (no current business, for rent sign in window and NO VISIBLE sign saying you cant park there) around 8:15 by the time I got back to my car at 9:30 my car was gone. My father in law walked around the building and found a washed out white sign that you could only read if you lit it up at a certain angle. Called the number and found out that it was going to be $250. an exorbitant amount, yes for only 2.9 miles from where I parked at 102 Robeson Street to 608 Dunn Road. The lady Brandy Soles Locklear who answered the phone and outright lied to me on the phone. I asked her if there was someone there because I was there to get my car and she said no the guys would be back in less than 5 minutes, then when they pull up she walks out the door. Brandy also told me that the owner of the building is who called. The owner of the building is Kirby and John Tyson of Tyson Commercial Properties and I have reached out to them for clarification on this issue. Not only was this a city sponsored event and the morally you should have been able to park there, thats not the issue, the issue is the fact that the two gentleman Bobby and whoever else, who towed, were lying in wait, knowing full well that the towing enforced sign was completely illegible, also the fact that Brandy just straight up lied about being there to let anyone in, AND lied about who made the call. Not only did they charge $175 to tow the car, but another $75 for a gate fee, and made the numerous people (all from the same parking lot) wait and charge them $75 for each time they opened the gate. They absolutely knew that they were about to RAPE people the night of a City Sponsored Function. Shame. Multiple complaints were lodged against Soles Automotive October 27th and the cops also had to come out, multiple people tried to explain the extenuating circumstances and no help whatsoever, not only were multiple people towed UNLAWFULLY (even showed pictures of the whited out tow sign) but nobody gave a rats ass either. YAY, There is also a review from a man named Bob Gardner on here, please pay no mind as he is an employee and biased, proof is in the picture I provided, he is who towed my car.

My car was stolen and I reported it stolen on the 11th. It was found abandoned and towed by them on the 12th. They waited almost a week to file it to the dmv to drive up storage fees. I was called about a hit on my car through the dmv on the 18th. Dont deal with these clowns.Edit: Theres nothing to clear up. You got your $500 for my vehicle that got stolen and ransacked.

I recently had the pleasure of my motorhome being towed twice by Soles within a three week period. Once on my way to Myrtle Beach and then on my way up tp Wake Forest. They found what was wrong both times and repaired the problems. Although they arent fast and you dont know who is working specifically on the motorhome, they get the job done. Evelyn is a sweetheart but watch out for her coffee. The guys are all pleasent but if you want information as to what is going on with your repairs, you have to ask.

This company is a fraud and will try to steal you vehicle! I’m currently suing Soles Auto and do not recommend anyone do business with this company.

Never use them they are very rude and unprofessional!!! Calling the BBB and reporting them.

They troll parking lots in the middle of the night and charge exorbitant prices to retrieve your vehicle.... BEWARE!

Wow, $145 to hook the car up! Mind you I have a small Volkswagen golf. She said.it will still cost me $145 to hook it up and $5 a mile. These people are robbing people blind. I would never use this tow company, ever.

Great place to buy used parts for your automobile

Angela is the best customer service representative ever!

If you want to be ripped off and pay for things you didnt need to replace nor fixed than go to them, but dont complain if they scammed you after that. I am so serous they are scammers!

Even the local Fayetteville Police Department referered to them as Racketeers. The police officers words: I dont know how they look themselves in the mirror each day!What they did and how they did it, was beyond anything I have ever witnessed. Highly uneducated and unethical service!

DO NOT USE THIS COMPANY. ALL IT IS IS A MONEY SCAM. THEY WILL BREAK INTO YOUR VEHICLES TO JUST TOW IT WITHIN JUST A FEW MINS OF BEING PARKED WHILE YOU GO INTO THE STORE. VERY RUDE. VERY UN CALLED FOR. VERY UNPROFESSIONAL.

Good professional business conduct!

Fast response, polite, helpful, reasonably priced!

Very polite and professional company.

No concern for the customer at all all about the money

Rip off DONT GO!!!

For its excellent service