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MonkeyWrench Automotive
214 Cedar Creek Rd, Fayetteville, NC 28312, United States
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MonkeyWrench Automotive
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Mu
Review №1

The Office Tech Ashley was great at handling the seemingly reluctance, of my Warranty Company. She kept me informed and acted promptly to get my car serviced. The mechanics also did a great job, my A/C works great. The business as a whole is a 5 star experience.

Da
Review №2

I dont usually leave reviews but I felt I needed to in this case. I was having transmission issues and needed to find a shop to take care of my truck. I found MonkeyWrench online, read some reviews, went to speak with them and decided to carry my truck in. They notified me I needed a new transmission and transfer case and dealt with my warranty company for the work that needed to be done. They did the work in a timely manner and were upfront about everything they did. They even worked with me on lowering my out of pocket expenses. Thats a rare quality you see in businesses these days. I just wanted to say Thank You to Ashley and Josh for taking great care of me and I wont hesitate to bring any one of my vehicles to MonkeyWrench for service and repairs.

kr
Review №3

After a nightmare of having my car at the dealership for 6 weeks and my car still not being fixed, I brought it to MonkeyWrench. I needed someone I could trust. They were able to diagnose and fix my car in a timely manner, and a reasonable price. Thanks again yall!

Aa
Review №4

Quality, honest, efficient work from these guys. Wouldnt go anywhere else.

Li
Review №5

They did a great job on my car. It took a while but this was because parts had to be ordered and it took a while for parts to arrive. Delays on everything is quite common now and are to be expected. The staff is very friendly and their prices are fair. I will continue to take my car here and high recommend them to others needing services.

Re
Review №6

Didnt fix the issue, however they charged over $3000.00 for a repair and then said it was fine. Now after bringing the car to a different mechanic they said they did know that 2nd and 5th gear wasnt working, but it was not their problem..... Long story short, would not recommend them for repairs you may end up going elsewhere and paying to repair what should have been done in the first place.

Jo
Review №7

My BMW X6 was having some serious engine issues. Engine malfunction operating at reduced power errorcome on and my car was smoking with an unbearable fuel smell. They we able to diagnose and fix my vehicle in a couple days and I couldnt be happier. Honestly, this was the best experience that I have ever had with an auto mechanic. I am very grateful for everything that did for me and I will continue to use them for any future maintenance.

Ni
Review №8

The team at Monkeywrench Auto is amazing. It is my 1st choice for vehicle service because I can trust the mechanics are looking out for the best interest of my vehicle. They also have the best customer service!

gi
Review №9

I don’t write reviews, but wow! I had an issue pop up while traveling and I was near by. By the time I pulled into parking lot the car was no longer drive-able. Stopped in shortly before closing, they took care of me, ordered part, took me to a hotel down the road (and picked me up!!!) and got me done just after lunch the next day! If I lived here there is no question where I would get any car of mine serviced.

ja
Review №10

Everyone is very nice that works here

St
Review №11

It gives me such a piece of mind to have a professional and honest mechanic to provide every service repair and maintenance needed for our familys vehicles. They go above and beyond at MonkeyWrench and it begins when you walk in the door with great customer service from Ashley.

Bl
Review №12

Great staff and reasonable prices will definitely go their again

Ja
Review №13

Monkey Wrench Automotive is a business that provide excellent service. Their customers Service is great. If your car needs servicing, Monkey Wrench is the place to go for service.

Tr
Review №14

The staff at Monkey Wrench Automotive are courteous and professional. I have been a customer for a few years now and they take care of most if not all of my automotive needs. Highly recommend to anyone in need of a great mechanic.

Ti
Review №15

I loved the quickness and niceness of the business

Wi
Review №16

Quality work at a fair price. Recommend them highly.

Bi
Review №17

I’ve had great experiences with Monkey Wrench Automotive. Josh and the folks there are honest, courteous and knowledgeable about vehicles. They strive to give you the most for your money and do so in an efficient manner. Their waiting area is comfortable and restroom is clean. I strongly recommend their business!

Jo
Review №18

Always a pleasure having my vehicles service. by Monkey Wrench. Josh and staff goes above and beyond to make my vist enjoyable

Pa
Review №19

My experiences with Monley Wrench Automotive have always been positive. They are always plain-speaking, fair and make sure you are satisfied with what they have said they would do. They do great work and their customer service is excellent. One cant ask for more! I recently brought my vehicle in (by appointment) for state inspection. Their work was fast, friendly and I was on my way to my next meeting with time to spare! I would recommend them to anyone!

Kr
Review №20

Excellent customer service. Friendly atmosphere, first class diagnostic and service skills. Made us feel comfortable with leaving our car in his capable hands and confident that it would be fixed right the first time and it was. An overall experience of 10 out of 10! I will be returning with all of my European and other vehicles to this place because of my positive experience. Its good to know that someone honest like this still exists in an uncertain world that we live in.

Am
Review №21

Ive been going to MonkeyWrench for quite a while now for my vehicles needs. No matter who it is that helps you.. you will receive quality service. They have a friendly face as soon as you walk in who is very helpful. Josh is the owner and ensures you are taken care of. Its in a great location not too far from 95 for anyone traveling through the Fayetteville area. All the technicians are informative and detailed in their work. Its a very clean shop.. you can tell they take pride in their business. They always have fair prices and are the most trustworthy technicians I have ever met!

ed
Review №22

Work was done efficiently and on time. They do good work and are very friendly.

Cl
Review №23

I Dropped my van off to get a complete tune up and oil change done. They were nice enough to take me home while the work was done to my van so I wouldnt have to wait there with my 1 year old baby. They even checked to see why the replaced catalytic converter(done somewhere else) was still causing my check engine light to come on. They reset the light and it never came back on. They provide Great customer service and honest dependable service. I will be a regular customer for all my vehicles maintenance needs from now on.

Sa
Review №24

MonkeyWrench is the only place my husband and I bring our vehicles. They do honest work, get the repairs done on time and give a warranty on the work they do. The owner, techs and staff are all professional and friendly.

An
Review №25

Wonder people first classYou got to try them outPs Jesus loves you and so do IGoogle The Jesus loves you man

jc
Review №26

Josh and his team treat you just like they would like to be treated. They do good work for a fair price. I highly recommend that the next time you need some mechanical repairs you give Monkey Wrench a try. John C

Br
Review №27

Had a bit of a mystery on my hands with my truck. I was trying to juggle appointments for an upcoming surgery and figure out what was going on with the truck at the same time. Josh, Amber and the guys were so incredibly efficient, nice, accommodating and worked hard to track down my problem. Not only did they find it, they of course fixed it! A very good friend sent me to them and praised their knowledge and genuine desire to get people back on the road. He was right on the money, and Im glad to have found my new go-to for all my repair and maintenance needs. Highly recommend Josh and the crew. Thanks, guys!!

BR
Review №28

Great shop Joshua goes out of his way to help his customers

Wi
Review №29

This establishment was highly recommended by AAA and Mitchels Towing. On a late rainy night my serpentine belt slipped off my van. They opened at 8am and fixed my problem immediately. Reasonable fast and friendly mechanics on duty. It was 5 star experience.. I highly recommend Monkey Wrench Automotive..This will be my go to repair shop!!

Be
Review №30

I would highly recommend Josh and his team at Monkey Wrench Auto. I am single female and have been completely pleased with his honesty, real talk (which means he gave the cost upfront including labor so I could prepare), and fast service. My 2004 Toyota 4Runner was in need of some work, the problems were fixed and I will continue to use them. Very thankful.

bi
Review №31

Josh and his staff are friendly, honest and reliable. On a reference from a local auto parts store, I gave Monkey Wrench Automotive a try. Since my first visit, we continue to carry our vehicles there for preventative maintance and repairs. If I had only one word to describe this business, I would choose Integrity. I feel comfortable sending my teenage daughter to this garage by herself knowing she will be taken care of not taken advantage of. I am thankful I found Monkey Wrench Automotive and believe I get quality work at reasonable rates from people I trust.

Ma
Review №32

Josh and his staff always give great service .

sc
Review №33

Monkey wrench automotive is a top tier repair facility. I know the level of knowledge these guys have and display is second to none. Go and get your car serviced from Josh and his men here with confidence. Highly recommend!

Jo
Review №34

Extremely professional and honest! Originally my car had broken down and I took it to auto zone. They wanted to charge me over $800 to replace my alternator and my belt and I couldn’t afford that price. I then had my car towed to his shop and he was able to diagnose for me the real problem and fixed my car for a very reasonable price. He pinpointed the problem for what it was. My car has been running GREAT ever since. He runs a very trustworthy business that isn’t out just make money and break your wallet but is interested in helping you fix the real problem! He then did a full diagnostic of the car and let me know somethings to possibly watch out for in the future. Great guy. Great business!

Bu
Review №35

Josh discussed what he was going to do and we agreed on the approximate price. He had the work done in a timely manner and completed as promised at the price quoted. Very pleased with the work and would recommend which I have and will use again.

Mo
Review №36

I had the pleasure of doing business with Josh and his staff. He is very knowledgeable, detailed, honest and fair in pricing. He was very thorough in explaining the services that my vehicle required. This is my new go-to spot for all of my car’s needs! So thankful that I was referred to this establishment!

pa
Review №37

Josh worked on my wife’s van after an accident and got it back drivable in no time. He was very courteous and friendly. Pricing is very competitive and I have already recommended him to others. I will definitely use him again every time the need arises!

Mi
Review №38

Owner and staff were very friendly and people oriented; Service and repair was very quick with quality workmanship. Repair costs were very reasonable. I will do business here again!Thanks for the Quality Service

Ca
Review №39

Owner is very professional and offers many years of experience. Very understanding towards the military understanding the need to get the work done quickly without compromising quality of work and integrity. Always willing to help veterans and those that continue to serve. They will not steer in the wrong directions. I trust them for all vehicle related maintenance..

Ra
Review №40

Thank you Josh for working on my Audi A4 you did excellent work and my check engine light still has not come back on. And your prices were affordable and your customer service was amazing, felt safe with my kids. I will be back for all my automotive needs and will recommend you to all my friends.

Be
Review №41

Great guy, fair prices, outstanding mechanic knowledge equals the entire package. He knows his stuff when you talk to him and hes not just trying to sell you parts that your vehicle might not need. He gives you the honest answer up front the first time. I can honestly say that he is the best in the area hands down and I will never go anywhere else

Wi
Review №42

Was very pleased with the service I received.It has now been several monthes since I received service and I have had no issues with the work they provided.Thanks again guys, keep the quality, and do right by your customers and they will be back.

Ma
Review №43

Excellent customer service. Josh and everyone there are always nice to everybody that comes in. They dont make the prices ridiculous like other places, and are very fair. They try to get you taken care of as quick as possible and dont waste time. Id recommend everybody to come here for all their automotive needs 10/10.

pe
Review №44

I’ve been using MonkeyWrench Automotive for almost a year now. Josh is friendly and very knowledgeable on foreign or domestic vehicles. I’ve had him do several major jobs for me and they’re always on time and the price is what he quoted me! He has worked on my two Ford vehicles and also my Honda vehicles and he stands by his work . I am a satisfied customer and will be bringing all my automotive repair work to him. Thank you Josh at MonkeyWrench Automotive forgetting my vehicles repaired on time and quality work !!

Be
Review №45

Ive used Josh and his shop since 2014 and I can tell u that besides being fully ASE certified and extremely knowledgeable in Honda, he has hands down repaired my trust in honest and loyal hard working mechanics. He has my business now and forever. You wont be disappointed.

Al
Review №46

MonkeyWrench automotive is the place to take your vehicle for all of its mechanical needs. Josh is honest, reliable, and great at what he does. No matter the issue or where you’re at, Josh will bend over backwards to get you right. I can’t say enough good things and if I could rate higher than 5 stars I would.

Ph
Review №47

When the hood latch on my Audi A8 broke, Josh and his staff went the extra mile to repair my vehicle without damaging any other parts and saving me big on the repair cost. He has done superior work on my wife’s Mercedes GLK 350 and on my previous Owned Audi A6. Their customer service is A+ And friendly and honest!!

Ka
Review №48

Josh and his crew are awesome! They do great work. We take all of our cars here, and always leave happy! Thanks guys!

Ma
Review №49

I have been VERY satisfied with the work that Josh and his staff have done on my vehicles. They are fast and professional. I would highly recommend them for any work you need done.

Sa
Review №50

The best auto shop I have been to. Super professional and really was personable! And fixed up my car faster than what I expected (put a new rack and pinion) HIGHLY RECOMMENDED!

Jo
Review №51

Monkey wrench Automotive receives 5 out of 5 stars for performing at an exceptional level in analysis and decision-making, functional expertise, customer service and results focus.Analysis and decision-making:When my vehicle was at Monkey Wrench Automotive Josh had clear knowledge of what was going on and was able to deliver an understandable explanation for what was wrong and the solution to repair it.Functional expertise:As mentioned above Josh has an exceptional working knowledge in the automotive industry. He demonstrated the ability to repair my vehicle using the proper specifications and standards that are set by the industry by using Alldata pro as his source.Customer service:Josh was very good at calling me with every new thing that he found going on with my vehicle. He also used clear language when giving the explanation of the diagnostics, required parts and pricing of the repairs on my vehicle. There were also no hidden costs or fine print to hassle with.Results Focus:Monkey wrench Automotive was busy at times when my vehicle was there and still Josh was able to successfully complete my car on time and correctly with no shortcuts for which I am grateful. My car is still running great today thanks to his hard work, correct diagnostics and exceptional repairs.I would highly recommend Monkey Wrench Automotive to anyone who is looking for an honest, knowledgeable, professional and fast Automotive technician, which by the way is a very hard thing to find these days.

Ti
Review №52

I take my vehicles to Josh at Monkey Wrench for all of my service needs. Every job that Josh has performed, has been extremely high quality service. Josh is an expert in his field. He is the only person I trust to do any minor or major jobs. He’s honest, fair, genuine, trustworthy and reliable. I’m truly blessed to have crossed paths with you Josh. You’ve earned a lifetime customer in me. Thank you so very much for taking care of my vehicle needs. It’s time for me to get another service. See you soon!!

Jo
Review №53

I would highly suggest MonkeyWrench Automotive. Josh’s work reflects the way he lives his life, full of honesty, integrity, and a drive to do the job in the best way possible! He is the first one I call when i have issues with my vehicles, and he has always given me solid advice on how to get it taken care of; even going the extra mile to explain the different pieces of the parts and the vehicle to help me understand my vehicle better (which is great for people like me who aren’t mechanical savvy!) He is definitely our go to automotive professional, and we will highly suggest him to anyone who asks us!

Jo
Review №54

Used a bunch of different shops over the years for personal and business and don’t need to look any further. Josh is a excellent mechanic and has his own towing. The price is more then reasonable and fair. I’d highly recommend him to anyone.

Ra
Review №55

I cant say enough good things about this place. I drove in right when the shop opened with the front wheel of my truck basically falling off. They dropped me off at a nearby hotel where I had a prior engagement and got to work on my truck right away. Repairs were done by the end of the day and the price was reasonable too. Id recommend this place to anyone.

Hi
Review №56

Great shop very knowledgeable and professional. Super friendly atmosphere.

Ke
Review №57

I had a great experience at this shop. I was able to set up an appointment for my brakes to be changed. This helped us out with wait time. It was fast and priced affordably. This will certainly be our home shop!

He
Review №58

Josh has worked on several of our vehicles over the last year or so. He is always professional, very knowledgeable, and flexible with scheduling. I would highly recommend MonkeyWrench automotive to everyone!

Mi
Review №59

Josh is great to work with. He lets you know everything hes doing, sent pictures Of what he was fixing or replacing and why, and informed me of any additional repairs that needed to be made prior to doing them and made sure I was OK with it before he did them instead of just doing it and hitting me with hidden charges on the back end, which is rarit in that line of work. On top of that, he polished my headlights for free and warranties his work. And if your not sure about the cost, you can always ask because he emails you an invoice of all the parts and prices needed to fix it if you were to have any questions about the price. Someone trying to screw you wouldnt do that. Id recommend him and Ill be taking my vehicle back to him in the future.

Le
Review №60

This is the best auto shop I have ever been to

Je
Review №61

Josh is the only mechanic I will let work on my vehicles. I trust his knowledge and professionalism. If you are looking for qualityI would highly recommend MonkeyWrench Automotive.

Ja
Review №62

I have had the privilege of having Joshua Walters working on my cars for over 10 years. Hes as honest and hard-working as they come, and I know he will take great care of your car as well. Monkey Wrench Automotive is the only shop you need!

C
Review №63

Monkey Wrench Automotive is the place to go if you need work on your vehicle. Great customer service, very informative and integrity. I highly recommend this place to anyone.

El
Review №64

Josh the owner has done many repairs on my vehicle from small to big hes always very polite and gets the job done right the first time at a reasonable price . Thanks josh your the best ..

Ha
Review №65

Monkey Wrench is quick, professionall, and detailed. They will only do what is necessary and advise you on options. No better place in Fayetteville!! I recommend them to everyone I know who have any vehicle issues or questions! They are the “Go to” here !!

Jo
Review №66

Quick turnaround. MonkeyWrench Automotive is always fast and professional from minor maintenance to full repairs. Their shop is always clean and friendly.

Jo
Review №67

Josh and James worked in my BMW Diesel X5. They changed the oil and ran the fault codes. Very professional and honest. Will be back!

Ra
Review №68

MonkeyWrench is one of those places you drive 30 minutes to get to because they are the best around. I had a dead battery so I drove my 2015 Acura RDX out to them.. dropped it off so I could get back to work. Amber is extremely helpful and called me to let me know I needed a battery. They also did a multi-point inspection on my vehicle so I now know my brakes are low and am having them replaced. They take care of their customers and watch out for them. The prices are always fair and I plan on coming to them as long as I’m in Fayetteville!

Ch
Review №69

Highly recommend this place! I recently had my Jeep fixed here and received great service and the prices were very reasonable!

Pa
Review №70

Josh is a pro at what he does. He does excellent work and has excellent customer service. I will recommend him to my freinds

To
Review №71

Went into get brakes done and a alignment the alignment was just as bad and now my wheels are wobbling a little bit when I hit the brakes they seem to make everything worse than it was

Ta
Review №72

This is a great place to go. They fixed my VW Tiquan SUV. Done a great job, done everything they said theyll do. I would highly recommend them to anyone.😊

Er
Review №73

Monkey Wrench Automotive is very knowledgeable about many makes of vehicles from Fords, Chevys, Toyota, Nissan, Europeans, and the like. Great service at very affordable prices!

Ja
Review №74

Great work! Friendly and professional service. I highly recommend MonkeyWrench Auto!

La
Review №75

Super fast, fixed our brakes on short notice with excellent work.

Jo
Review №76

Awesome! I was really concerned about what was wrong with my car, but Josh took the time to listen. When it was time to order a battery, he called to qoute the prices giving me the option of what I wanted to pay for the battery. He looked for the most affordable ones. He called me and kept me updated with the whole process and the car was ready earlier than what I was told. #repeatcustomer

Mi
Review №77

This is an awesome place. Josh is my mechanic and is very thorough. I would not go anywhere else he services my trucks.

Te
Review №78

Came into the office last week to find the engine in one of my work vans had blown. Monkey Wrench had a brand new engine as well as new suspension and ball joints installed and back on the road 8 days later. Without Josh and his crews dedication and quick work, my business would have been severely behind schedule. Monkey Wrench is the only shop I will be using for my business as well as my personal vehicles from now on! Highly recommend!

De
Review №79

Monkey Wrench Automotive is an excellent place to take your vehicle! Every time I have an maintenance question or issue with my vehicles I take them straight to Josh. He has the best timely and quality service in Fayetteville if not the entire Peidmont area. If you’re considering getting any work done I would gladly Recommend Monkey Wrench Automotive!!!

La
Review №80

Phenomenal Service! I have dealt with dealerships & auto shops around the Fayetteville/Hope Mills area for the past 12 years, hands down the best customer service and service for the price. Mr. Walters has helped me with my Ram 1500 (2009), Dodge Charger SRT (2008), Toyota Camry (2009) Highlander (2011/2013), Corolla (2012/2015) Ford Escape (2013), lots of cars, lots of problems, even some performance upgrades, wont take my vehicles anywhere else!!!

Mi
Review №81

He has worked on 3 of my cars, by far the BEST place to take your car. Super Affordable and the quality of work is even better, I cannot thank them enough!

Cu
Review №82

I was referred here by a friend and the entire staff definitely did not disappoint. Josh and the entire service department at monkeywrench was phenomenal whenever I needed my car repaired. Everything was handled in a very timely manner from the time I dropped it off and until the time I picked it up. I was updated every step of the way as to what was going on, how much things would cost so I could budget appropriately and I was asked to approve additional things that needed done before they did them. Amber at the front was extremely sweet and graciously put up with all of my questions that I had along the way. everyone that I encountered there was professionail and I felt like they took my car repairs seriously and understood the need for me to get my car back as soon as possible with having three kids. Josh went above and beyond calling around to different people to get the parts that were needed for my vehicle as soon as possible instead of waiting on backordered things to come in. We will definitely be coming here for all of our car needs in the future.

An
Review №83

Josh and the tech are so amazing keep up the good work God bless.😎

Br
Review №84

Excellent Service!.. Answered every question professionally in a way I could understand.

Ka
Review №85

Very professional, approachable, and explains things in normal English rather than mechanic talk - would recommend to everyone!

jo
Review №86

Monkeywrench Automotive is THE BEST place to take your vehicle for all your service needs. Josh is very professional, knowledgable and honest person. He has worked on several of my vehicles over the years past. He tells you what is wrong and how much it will really cost. I HIGHLY RECOMMEND Monkeywrench Automotive !!!

DE
Review №87

Josh was great to work with & made the entire process easy & quick.

Pa
Review №88

The guys do get excellent work,highly recommend for auto repair work .

Ja
Review №89

I have had nothing but good experiences with all of the work Josh has done for me on my vehicles. I highly recommend his shop.

Je
Review №90

Got my car in and out quickly.

Ge
Review №91

Very friendly, professional; my car was repaired ahead of time promised. It was great.

br
Review №92

Great place to have your vehicle service!!

Wo
Review №93

Fast, courteous, local, and very professional. Would recommend.

An
Review №94

Polite and friendly and honest mechanics!

Di
Review №95

Saved us when we broke down when we were traveling back home

As
Review №96

Was traveling to Florida and had car problems and money wrench automotive got our car in and fixed and got us back on the road, really good services and very friendly place.

K
Review №97

Thank you James!

Jo
Review №98

Do good work

Jo
Review №99

Great mechanic.

Ch
Review №100

The place was very nice and they treated me well and they grabbed my car well.

Information
15 Photos
100 Comments
4.9 Rating
  • Address:214 Cedar Creek Rd, Fayetteville, NC 28312, United States
  • Site:http://mwautoservices.com/
  • Phone:+1 910-433-2299
Categories
  • Auto repair shop
  • Mechanic
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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