Steven is a skilled professional who takes pride in his craft. In an industry often associated with dishonestly, NWA Mobile Auto is a true diamond in the rough! He delivers tremendous service and incredible knowledge and insight into mechanical issues, he speaks honestly and is straightforward. I would recommend him with the utmost praise to absolutely any and everyone! An Honest Mechanic worth his weight in Gold5/5
Came a few hours later than expected but completely replaced the fenders I needed on my car very professional and work was well done.
It was a super busy Saturday, and Stephen was still able to make it out to get my car working so I had it available for work tomorrow! I would highly recommend this service! I was in a pinch and Stephen saved the day!
Quick response but they are very pricey. They wanted almost a grand to replace my drum brakes. I did it myself for less than 150$
I definitely recommend this company to get you out of a bind! Stephen had an extremely busy schedule but still got my problem solved by the very next day. He was kind and professional, and extremely trustworthy.
Stephen was fast affordable and got me out of a sticky jam. Traveling from Houston compressor seized- Stephen worked out a solution that let me drive the car home. Cheers
He showed up I went and got my bank card in time I get almost back he was pretty much done whos awesome
Stephen was so professional and very kind. He sent David out to look at my Kia. They worked really well with my schedule and kept me updated on my appointment. David was on time and he worked really hard to figure out what issue I was having with my car. He was honest and told me my vehicle required more labor than he could do given the circumstances. He was very empathic and understanding as well. I highly recommend them. Thanks Stephen and David!
Stephen was very professional and such a well respectful man. When he came I thought it was our starter and when he checked it, it was my battery and he put it on his machine and it said battery needs replaced. So every since he put our new battery on I haven’t had no more problems thanks Stephen. We hope you have a wonderful and safe thanksgiving. Andrew & Elaine
If I could give these folks 10 stars I would. My daughter goes to U of A and works while going to school there, leaving her little availability of time to go see a mechanic. Her car needed some attention, so I looked up auto repair and mechanics in Fayetteville. I was shocked to see that almost all of the repair shops were closed on Saturday. I then looked up mobile auto repair and mobile mechanics. A few popped up, but Mobile Auto Repair Pros was the only company with good contact info (and for that matter) the only ones who answered the phone at 7:30 am on a Saturday morning. I spoke with Stephen and his customer service was world-class...better than any repair shop or dealership Ive every dealt with. He got me scheduled, had his mechanic to my daughters apartment on time and fixed the problem. The prices for the service were comparable to any auto repair shop you would go to. I would highly recommend that you call Stephen and Mobile Auto Repair Pros if you need a solid repair company that delivers on service and workmanship.
Though Stephen had a full day of other appointments when I called; he worked me into the schedule and took care of me the same day. My battery was changed and up and running in just a few minutes! The pricing is reasonable and well worth it—whether it’s convenience or necessity to have someone come to you. I’ll be passing their name on to anyone I know!
Stephen was prompt to respond and gave a total cost of replacing the starter. They arrived on time and brought the new starter with them. Within the hour they had the e350 ambulance up and running. I will use them again and recommend giving them a call. It was fixed for a little more than what a tow truck alone would have cost to tow it to a service mechanic.Thanks for your professional and great service!
Replaced serpentine belt, adjusted automatic shifter lever, saved me from having to buy a new one. Replaced u-joints. Very satisfied with their work. Didnt have to take off work to have it done. THANKS, WOULD USE YOU AGAIN. LARRY WICKS
Stephen and David have always been awesome. Ive used them quite a few times for my vehicles and they are reliable and do amazing work! I wont go to anyone else!
Thank you to the Owner Steve. We genuinely appreciate the hard work and dedication you put forth the work on her car. I know you’ve been a busy man today and you still managed to come here alone and in the dark to replace the part. Thank you again for everything.
We saw all the the bad reviews and was hesitant to call, but they were the only ones who answered their phone, they sounded nice and knowledgeable so we give them a try. We had to have our work van fixed, they came out to our auto detailing shop, he fixed it right there in the grass, weve had no problems what so ever. Its running great ever since, he was super nice and knowledgeable no problems at all and great price too. Thanks Guys!
Called for information, received request for issue and VIN and never heard back
They fixed the issue very quickly! The mechanic that helped me offered a lot of advice so I dont run into the same issues in the future. They were very fair and i would recommend anyone to use them!
Stephen has done several jobs of different kinds for me, with outstanding results. He definitely deserves all five stars--for accurate diagnosis, quaity work, and great customer service. I especially appreciate that he 100% stands behind his work.
This company is friendly and helpful. I will be using this company for now on.
Ive been to them three times now for three different issues theyve been on point every single time Ive never done mobile but they are well worth it!!
Everytime we have needed help they were there they were honest about what was wrong and fixed any problems. we have had and will continue to use them every time! Will recommend them to all our friends and family thank you guys so much! 6 stars in my book.
Dont let the low reviews fool you! Get Steven on the job and youll be more than satisfied. Was able to not only fix my car and give me a good price estimate, but walked me through every step of how to diagnose anything wrong on my car before I overpay at another place!
I had a wonderful experience with mobile Auto Repair Pros. They were very professional and efficient! So convenient to not have to take my car in and wait for to be finished!
He is always prompt, knowledgeable, and in my experience he has been efficient with the repairs. Great service !
So thankful for this place! Had my car up and running again in no time. Will be coming back.
Have an appointment and did not appear any call neither when called back did not answer I had to leave a message.
If youre into someone thats prompt, professional, competent and not going to screw you, call Stephen. I was having to deal with a students car issue from afar, and I was absolutely 100% satisfied with his service. I am not easily impressed...Thanks, Stephen!
I recently had a bad experience with a tire shop, and needed a mechanic to fix their mistakes, with little knowledge of mechanics around me, I was blessed to run into a Mobile mechanic that was near me!! The tire shop stripped on my my studs out, not allowing me to take the lug nut off or my tire, with the knowledge and concern for my well being and truck, he safely was able to get the stud out without damaging anything and the replacement of all 6 of my studs on my truck!! He was honest, positive, and concerned!! He cared about being safe with his tools and my car and was able to get the job done in no time!! He took his time to show me the damage and how it was a safety concern and even walked me thru the process of how he was going to fix the problem!! I will trust him with anything that comes up in the future!!!
Really deserve zero Stars never told me about a service fee and then kept telling me that he would be somewhere within two hours and then he never showed up and he then maybe sit somewhere for 4 hours and never showed up to the place that I was at and then is asking for a service fee when he never told me about the service fee total rip-off if you ask me and not worth your time or money I recommend going to the guy in Springdale if you have any questions feel free to message me this happens today
Horrible experience. This actually is 0 stars. Was mislead and ended up paying way more then I should have. They were not upfront about adding extra fees at the end, either. Although they did fix it, Wasn’t even given a receipt or warranty on work.Do homework before getting a mobile mechanic. Always make sure you can get receipts and warranty on work. Don’t let being broken down and desperate cloud judgment.
Outstanding service!! Super convenient, honest, and reasonably priced.
Misdiagnosed why my vehicle would not start. Also tried to charge a ridiculous amount for an unrelated issue. Never performed any work on my vehicle and still charged 55 for coming out to give a bid. Once I spoke to a qualified mechanic my vehicle started within minutes and no repair was needed. Not a good way to operate a buisness.
Courteous and thorough