Words cant quite explain how well these people are they take very good care of their customers they will show you everything about the vehicle you are buying very nice guys had me in-and-out in about 20 minutes! Couldnt ask for more, salesman reached out to me the day after checking on us wanting to know how we like to be vehicle..Customer service is hard to come by these days... Fayetteville Ford definitely has The professionalism and customer care that you are looking for! I knew what I wanted and Steve Gucci gave me exactly that! Great guys and Mark Hopkins was also a pleasure meeting and getting me back on the road! Cannot speak high enough for these guys! They still fill your new car full of fuel! Such a small gesture that goes a LONG way! Have I mentioned how Gorgeous the new Bronco Sport is!!!!

Called to schedule recall service, left my number & was told I’d get a call back. After 2 weeks with no call & a door strapped closed I went in and was scheduled immediately. Awesome! When I asked the advisor he said it was his plan to have it done in a day, which is great because I live 30 miles away & was having it done while I was at work. Dropped my car off at 5:30am, and when I called in the afternoon to get an update on progress they didn’t know anything about it, said my advisor wasn’t there and that the car would not be done that day, as it wasn’t even brought into the garage yet. Currently in the process of going to pick it back up, because loaners aren’t a thing & I’m not paying for a rental. 1/10 would not recommend

Im going to give these folks 5 stars, but probably not for the typical reason you would give a dealership such a rating. I do own a certified used Ford, but I purchased that vehicle from another dealer a year ago. Im writing this review because we purchased an old, used (non-Ford) vehicle from them, which they acquired from another customer during a trade-in. Prior to our purchase, we were assured that the car was in good mechanical condition, and it seemed so at the time. When we got it home, within a matter of days, a brake fluid leak appeared. Although the sale was as is, I was obviously upset that we had an issue with the car so soon. I sent a rather curt message to the general manager and the sales team, letting them know our disappointment. This car is my teenage sons first vehicle, and he just loves it. The general manager, Chris Chitwood, immediately contacted me and arranged to pick up the car (we live an hour away) and look it over, leaving a loaner car in its stead. They fixed it and returned it to us, cost free. They went above and beyond what I really could require of them. This is how you do business with people. I really appreciate it.

My 2021 Ford F150 with only 7,000 miles got towed in because it was failing to start and speed up. It took a month for me to receive it back because they were waiting for a part for like 3 weeks. This was already frustrating to me because I was without a work vehicle for several weeks and they could not provide a truck rental. When I received my truck back the bumper is damaged. They are not taking responsibility for it and tell instead to check with the tow truck company . I have given them the benefit of the doubt while my truck was being repaired but I am extremely disappointed that after my truck was sitting there for a month and received it back damage they are not taking responsibility and the manager has not called me once even after i have called the manager and left voice mail. I regret not taking my truck else where.

My last 3 cars have all been Ford and I always had any maintenance and repairs done at my local dealership. Since moving to Peachtree City I have been lucky enough to find Fayetteville Ford where I have my regular maintenance done. Last week I had a problem with my cars computer. First time in eight years. Fayetteville Ford had it diagnosed and fixed in record time. Fast and efficient. Everyone is professional, friendly and extremely courteous. Fayetteville Ford is my lifetime dealership for all my repairs, maintenance and purchases. I highly recommend them.

A sincere thank you to John, Chris, Cal, Nick & everyone at Fayetteville Ford. A family environment where everyone was extremely friendly and helpful.

Very pleasant dealings with Dave Burnette & his team. Received great trade-in price on my car to purchase a 2021 Escape. Great customer service. Sales Consultant, Jose Nieves, sat patiently with me throughout the buying process & answered all my questions. I highly recommend this dealership.

If you are looking for a vehicle, this is the place to go. We arrived late and they stayed way after closing to get the deal done. From start to finish was amazing. Even came back 2 days later for a detail service. DAVID MILLER YOU ROCK!!!!

This dealership is awesome! From the time I stepped out of the car to the time I drove off the lot in my new Mustang was a great experience. Jared was a joy to work with. He was not pushy and didnt waste time but answered all of my questions. I met the owner and had a great conversation. The staff members were very nice and welcoming. I even received a phone call as a follow up. I am still on cloud nine with my purchase and I am a loyal customer of Fayetteville Ford.

My sales person Kathleen was wonderful. I love my car. We were in and out quickly. Those were all positives. However, the sales manager was rude, and the job done on detailing and taking care of the car was ABISMAL. no effort done to clean the car, wr had to make them replace loose weather stripping, etc. As stated, I love my car and the lady we dealt with was great but I would not recommend the dealership.

Everyone working there is super nice. Met the owner and he thanked us for our business. Staff very friendly. Made us feel right at home immediately. Did not try to oversell. Answered all questions professionally.

Found the truck we wanted. Lesa is the best. Drive an hour to see her!

My salesman Jared was awesome!! I was an out of state person making a purchase over the phone and with text messages. Jared was polite took a video for me answered all my questions, made my transaction smooth as could be with buying a van. He even helped set up having a company deliver the van to my house in NC. You want a nice smooth no pressure car buying experience go to Fayetteville Ford and see Jared. Happy Car buying.

After calling several area Ford Dealerships to have some warrantee work done, being told the next available appointment was over a month away, I found Fayetteville Ford. Their service department had decent reviews, so I gave them a call. I booked an appointment within the week, and the problem was fixed and the car was ready for pickup the next day. Every person of contact was friendly. Keith was personable and informative, and took time to answer my questions. And I have my mustang back. Too bad my local Ford Dealerships haven’t figured it out yet, but this team was worth the extra miles.

My wife and I bought a 2020 Ford Escape last weekend. We knew what we wanted but having a salesman that understands your needs is more than a necessity. We dealt with Keith Messer. He went above and beyond to make sure we had the best experience possible. He makes car buying fun. He doesn’t mess around and always shoots you straight. Thank you Keith for making us comfortable and at home. The whole staff at Fayetteville Ford was more than inviting. We love our new Ford Escape.

Chris and Angi made my truck buying one of the best Ive ever had,very professional and extremely efficient,they get you in and out in no time.I constantly buy commercial trucks for my business,and from now on I wont even bother to try anyone else,not to mention the amazing price they gave me,thank you again for your help,if anyone needs a vehicle,search no further,youve found your dealership!

I recently had a WONDERFUL experience with the team at Fayetteville Ford. Salesman Evan was quick to reach out to me after I had sent a request for more info about a certain car. He was friendly and went above and beyond to get me the car I wanted at the price I had in mind. There was no haggling and I definitely didn’t feel taken advantage of like I had been at other dealerships. The process was quick and painless. I would 1000% recommend Evan at Fayetteville Ford to anyone looking for a great car buying experience!

My service needs were handled quickly without any hassle. My service advisor was friendly and professional, also able to answer my question and satisfied the things I did not know.I will go back again if needed. Great and friendly service. Bethany was great.

Bethany has always been super professional and attentive to when I have ever shown up with another issue! She’s very dear in what needs to happen and have the answer for the next question all the time. Recommend coming here!

Had a slow leak and went here to get service done under tire warranty. At first inspection was told nothing was found. Overnight the tire went flat. Return the next day a nail was found on the inside side wall; didnt have matching tire and they had to order replacement and didnt want to put the spare on but they did; it took three days to get the replacement. Can you imagine driving for three days with that nail in the tire??

Great family type of atmosphere at this dealership. Always stocked and very friendly staff! Very good Service Department as well...

Fayetteville Ford was wonderful to do business with while searching for a new car. Thank you, John Nieber, Mark Hopkins and David Burnett for giving me the time and support to think about my purchase. Everyone at this dealership was so great to work with and very respectful! Happy with my new car and glad the service is local!

This is concerning my service experience with Fayetteville Ford!I was able to receive Exceptional and outstanding customer service from Mr. Jared Roussin!Jared made me feel very comfortable every step of my servicing of a new vehicle that I purchased two weeks before, from this dealership.I needed to get several items repaired and he made it as painless as I’ve ever had done in the beginning mileage of any new vehicle I’ve ever bought before. Jared is not only awesome but he’s tenacious and a most valuable team player of any dealership that I’ve had experience with after purchasing a new vehicle. I used to purchase several vehicles with the prior owner of this dealership and receive good service but never excellent and over the above accommodations like Jared so willingly afforded me and my wife. Not only was Jared conscientious in procuring a hard to fine new tire from eight different sources but he kept me abreast of the ETA and as soon as it arrived called me made it sweatless and I certainly appreciate such a dynamic individual as him and would recommend that he be promoted and accelerate it through the executive echelon without delay!I seriously believe that Jared has been the reason why I will give for survey concerning my procuring of the new vehicle five stars mainly because of his amicable no nonsense spirit of excellence that gives your Ford Fayetteville dealership attention from me loyal customer. I think the owners that hired him because he made otherwise difficult repairs seamless I recommend that Jared be promoted ahead of his contemporaries and that he be given the best retention package that anyone could have because he sure made me a permanent lifelong customer due to his diligence! I can’t say enough good things about his awesome support and customer service skills! I would do anything if I owned this dealership in my power to make sure that this individual has the incentive to stay happy with whatever he needed because he’s the best that I’ve encountered in 30 years! Hats off for hiring such a dynamic sales consultant and in my book above and in my summation the very best customer service skills managerial type person that can fill in every spot since I initially met him on the other side when I was buying the vehicle two weeks ago and had initially been blessed to meet him there!He seems to fit everywhere and make your awesome dealership look so so awesome thanks for hiring him. I truly appreciate the experience that I’ve had with him for the past Several firmware updates procuring a hard to find tire which was an exact match and his honesty and integrity it’s rare to find these days God bless you and you’ve made a customer completely happy!Sincerely Yours,Mr. & Mrs. Emmett S. Tucker, IIIIf you have any questions at all feel free to call me because this is only a small synopsis of all that guy did for me and was such a pleasant attitude I can’t thank you guys enough hats off to Jared he deserves a bonus he’s exponentially the best associate I believe you all have here what an agent thanks again!

Fayetteville Ford exceed my expectations both in service and ease of doing business. The level of honesty and upfront dealings signals the trust that is earned rarely in the automotive industry. The family like atmosphere extended from my sales professional, Kieth Messer, and the owner, David Burnett, exemplifies how a dealership should be like. From start to driving home my experience was excellent.

I was looking at an F450 they had posted on there website for 87,705 called up there to ask if it was available and I was told it was. I made the drive over an hour to come get it only to see they add 10k on to the price and would not honor the price they posted on the internet. Would not recommend to anyone. Why post a price on the website when you wont honor it.

I had a great experience with Fayetteville Ford, everyone there was courteous and they made the car buying experience easy! Steve Gallucci was great so was Chris Chitwood! Would definitely recommend buying your next car here!!

Had a service issue, was resolved satisfactorily. Owner is great, made me feel appreciated.

Don’t take your vehicle to the service department at this dealership. My vehicle was serviced here and the part that was replaced was identified as the problem. Then after getting my vehicle home it had the same symptom. After having a friend that works at a Ford dealership check the etching numbers on the part that It was confirmed that the part came out a vehicle three years older that my vehicle. Still have the part sitting in my garage. I was told the PTU was the problem, but it was not the problem with my vehicle.

Great employees and they fix my issue within 1 busienss day and I appreciate that

An enjoyable sales experience. Called showroom yesterday afternoon. Met salesman this morning and drove my new vehicle off the lot shortly after lunchtime.My last new car purchased was a 1980 Honda. Owned several used cars in the intervening years. But the experience today could draw us back when my wife needs to replace her vehicle in 2021.Hats off to Mr Burnett and Mr Chitwood!

I went to get an oil change that took 2hours then when I got my car finally Im driving off I hear a knocking sound coming from my car so I had to turn around to take my car back and wait another 30 minutes for them fix the problem. First and last time going there was not happy at ALL!!!

I did not buy my escape here. I was in Fayetteville so I decided to go in and see if they would put my license plate bracket on the front of my car. I had all the parts All they had to do was drill the two holes for the screws and put the bracket on. They charged me $69 for that. had they gave me some kind of idea of a price I would have never let them do to the job.

This place is the WORST!!! How does Allan Vigil have so many stars??? Dropped my car off to have an airbag recall replaced, and an oil change, picked it up, drive away only to get home and find they didn’t put the oil cap on. The incompetence of this quick lane does not stop there. Several times we have taken our car in for a routine oil change and tire rotation, only to have them never rotate the tires. We know because one of our tires has green paint on it and the other has a small gash. How am I supposed to have any faith that these “mechanics” are actually doing what they say. Allan Vigil did more harm than good.

Greatest Auto buying I have ever had.Young salesperson Jared was very knowledgeable incredibly helpful I recommend him highly

As usual great service with great folks...recommend to anyone

Went in for the Works Oil change. The lady in the service area who helped us was fantastic. She was friendly and had a warm personality. They did a thorough job on the car. Thank you!!

Words cannot describe how happy I am with Fayetteville Ford. My wife was driving back to Florida when she had a tire problem. The guys in the service department treated her like family. She was told it would be a moment while the tire was fixed. The bill was fair and she was on her way. It is a good feeling to know that there are people who still care and take the extra step out there. Thank you to your team and keep it up!

Not much inventory, but the salesman was very nice and not pushy.

Fayetteville Ford is hands down the best place!!!! Everyone was so nice. They did everything to get me in a new car! If you are in the marked for new Ford, this is place! They definitely made a new repeat customer today.

Service guys were nice and very hilarious! They told me that I was supposed to bring the donuts and I was empty handed lol

I bought my 14th vehicle from Keith Messer he always make sure everything goes smoothly and fast its always great doing business with him.

Grateful for honest service representatives! Chris caught an error that would have cost me lots of money. I sincerely appreciate his efforts to save me money while providing exceptional care for my vehicle. Thanks to a great team member!

I would have given a five star if the service lady was professional. Allan Vigil Ford if you want to save money you dont need her she didnt know anything about where my truck was didnt know when it was going to be done and doesnt know her own co-workers probably on her phone all day. Plus she snapped at me for asking a couple of questions if ya do record the calls verify it. I had to call sales and the guy who answered was able to get me answers so thank you but ya dont need that lady.

Sam ..Great Customer Service!!✌

My experience with purchasing my car through Allan Vigil Ford was all five stars!I met the service manager which was my initial point of contact.Once I arrived the dealer who was expecting me met me on the lot to usher me inside.He is very considerate to have asked if I need to use the restroom or any water before we for started.The test drive experience was break-taking because I was able to learn all the details about my car before I sealed the deal.The finance manager was very nice. He explained everything I needed to know about my financing details.Everything went very smoothly!From 5 🌟download to négative ratingUpdate:I had my car towed into the service department because the car would not crank and my 2019 dashboard is still cracked from someone making an attempt to check the starter perhaps. Its a longer story than this after 4 visits to a car with less than 15,000 miles.My headlight is still bad.Transmission revs up periodically as told before.The service department service is poor.I have an ongoing issue with my car and Im afraid to take it back there for a fifth time. I called to get the service manager and no call back yet.

My wife has been getting our Mustang serviced there and they have been very fair with prices and extremely respectful to my wife. That respect to a woman at a car repair place is a refreshing change from experience of the past. Good hearted folks running that Ford Dealership!

I’m all the way in Kiln, Ms but I travel to wherever Keith Messer is to buy all my vehicles. He is always honest & up front . Keith goes out of his way to ensure my families needs are met without any pressure. He is a Christian, a family man & a veteran . Go see Keith Messer at Fayetteville Ford you will make a friend & he will make sure you get the vehicle your after.

I’ve bought two used cars here. The first was 5/21/16. We have had absolutely NO issues with this car. The second was 5/21/20. It was listed $500 MORE than another dealer was selling a car for. After all the fees, it came out $2500 LESS than the other dealer’s car. No bogus fees here. I highly recommend!

Went to go look and buy a car, my sales man Jared Roussin was awesome very helpful.such a super nice guy.

I had a great experience buying my new Ford Mustang from. They were friendly and helpful without being pushy. Jared & Stacey were great. I love that they dont charge all the additional dealer fees and processing fees. I would definitely recommend them and will absolutely buy from them again. Well worth the 1 1/2 hour drive.

Got me new mustang from these good folks last weekend. I flew in from Texas and drove it home the next day. Herb and Kyle were fantastic and even took me to my first Dwarf House restaurant which was fantastic. Thanks so much for everything and I am really loving my new car.

Ive only dealt with the parts department and theyve always been great

I drove to the dealer from over a hour away. The owner spoke to me personally and still runs his business with pride and honesty.

Allan Vigil Ford handled my recall items correctly and appropriately for my F150. I have recently moved to GA so I am in search of a dealership and the recalls needed to be completed. I scheduled accordingly in advance and dropped my vehicle off as needed. During the service, Allan Vigil Ford discovered an additional recall on the tailgate and completed that service. My only suggestion for improvement would be communication, the second recall could have been identified during the 2 weeks prior to drop off and been completed all in one day rather than having to leave for 2 days. It would have been nice if the dealership had offered a vehicle for day 2, for me it was a non issue because I have a second vehicle to use. I would go back to Allan Vigil for service and consider them for purchase of a new or used vehicle. Thank you.

Got my second The Works Service. Vinnie M. was a great help getting my truck in and out!

Thanks for making my purchase so painless :)Maurice and Ken made the process pleasant and painless which I was not expecting. I will definitely come back to you guys in the future. You were wonderful. Thanks so much!!!

Excellent service, my salesman, William Shiver was very attentive to my needs and requests. My purchase was strictly online and this was my first time buying a car without ever seeing it in person. The car looked just like the pictures online. The financing, and delivery was exceptional as well. I am very happy with my experience.

I have been taking my car here for a few years and have had nothing but outstanding service. I appreciate knowing the staff provide up-to-date and accurate information. When they say its going to take an hour....it takes an hour...not 90 minutes or two hours. Ive known Sam for almost 20 years, and used to have him service my personal and work vehicles when he was at a shop in Atlanta...and hes always been trustworthy...and just an all-around good person. With my most recent service need, both Bethany & Lisa provided really good service...and with an issue that was not your typical one. All in all...Im truly impressed and appreciative of the level of service Ive gotten.

If you like good to ok customer service wait until you come here... Be prepared to be blown away. Been coming here for 15 years the wait time may be long thats because you are treated right and everybody comes here....

The worst Ford Dealer in the world. Very incompetent in workmanship while working on your NEW vehicle during service. Very rude Finance man... Service department was terrible... My experience was to take my vehicle out of town for service.. Enjoy the ride with knowing your vehicle will be fixed and service correctly and have a customer service greeting with a smile instead of a sour frown from Allan Vigil Ford of Fayetteville, So glad these people sold out.

Great people, great inventory

If I could pick zero stars, I would. My cooling fans kept turning on in my F150, so I took my truck to Fayetteville Ford. Eventhough there ws no water leaking, they said my waterpump needed to be replaced. I was quoted over $900 to replace the water pump. I took the truck to another shop and they said nothing was wrong with water pump. They flushed the radiator and the problem was solved. My water pump is still working 2 months later. Im thankful for avoiding this rip off attempt.

Just an FYI, this is now Fayetteville Ford.I went in for an oil change today and actually got to meet both of the new owners who were greeting customers and getting opinions. They were both incredibly polite.As far as the oil change (The Works), it took a little bit longer than expected. However, without me asking, they gave me a discount on my service, which made it all better in my book. Customer service goes a long way for me.I did not buy my truck from this dealership, however, after meeting the owners and employees here, I will definitely be talking to them first, when I make my next purchase.Well done Fayetteville Ford.

Great experience!! had the car i wanted in stock found it easily online great price wonderful staff!! would highly recommend to anyone looking for a great car buying experience very happy !!

Just stop by To ask a couple of questions and they were very helpful and very informative.

I brought my vehicle in to have the keyless remote system serviced. I was informed that there would be a diagnostic fee after which the service would be performed on my approval. I got a call later advising me that everything was working and I found that the charge was not that much more than the diagnostic. I had been concerned the repair would work out to be too costly. This was a pleasant surprise. They have definitely earned a thumbs up and they make it apparent they want the business.

I ended up having to go to this dealership which was out of my way because I did not get the service I expected at another dealership. They were incredible and I will continue to go to them from now on for the life of my vehicle. The service staff was amazing and they won me over as soon as I stepped onto the lot

Even though I had some initial challenges in getting a recall repair done, and I hastily posted a negative review. I received a call from the Service Department Manager, and he immediately took ownership of my issues and began to address my repair immediately. I appreciate the level of professional customer service that I received. Thank you.

This is the 3rd vehicle I have purchased from Allan Vigil. The folks there are so nice. William Shiver, Maurice West, and Mark Hawkins all made the sale go SO smoothly. They listen to the customer, and are simply there to help you with the sale. Great experience!

It was very easy to get my service appointment on the date and time I wanted. Service advisor (Keith Slappey) was very helpful and professional and service was completed in timely manner.

Very friendly sales staff and stress free negotiating. I spent less than 1 hour at the dealership and walked away with a new Raptor. Steve is very knowledgeable and is highly recommended to support your next Ford purchase.

Sam took great care of me and went above and beyond. I know they had a lot on their plate, but handled everything great. I will use Allan Vigil Ford again and highly recommend them.

Absolutely loved the service department!! Sam Davies was a life saver. He accepted my Ford and ran the diagnostics, saw it was under recall and got me into a rental and fixed my car all in a days time. I wont go any where else for ANYTHING that needs to be done to my Ford

The guys in the parts department are always very helpful!

This is the only place I will take my mustang too. Their customer service is the best. They make sure to communicate with you efficiently about issues, prices, and time frames. If you want a great team and honestly take your ford to Allan Vigil in Fayetteville. It is well worth it.

I have been going to Allan Vigil for 8 years with my car. I recently had to get all four tires replaced and Allan Vigil has the best deal in town. Even cheaper than TireRack.com!

The service was exceptional, they truly take care of their customers. Working hard to ensure you leave happy and satisfied with your purchase. #Customerforlife.

The team at Allan Vigil made the buying experience simple, hassle free and enjoyable! Keep doing what you are doing—I, as a military veteran, enjoyed the military discount as well as the “KISS” principle applied to buying! HooaH!

Great and Friendly people, love doing business at my hometown gealership. We be sending all friends and Family to ourchase the vehicles from there....

My truck has been serviced at Allan Vigil almost since I bought it (at another dealership). I choose Allan Vigil because they are located close to me and theyve always provided good service.I recently took my 2012 F-150 in for its 100,000 mile service. The Service Rep didnt try to upsell me on stuff I didnt need, which Im extremely pleased about. They took care of the tune-up, oil change, tire rotation and cooling system flush quickly and all for under $500.So why only 4 stars? Well, I give honest reviews and nobody is perfect. If I could have given 4.5 stars I would have. But, you gotta leave room for improvement. Overall Ive always found Allan Vigils service department to be great, and Ill keep taking my truck there!

I recently got a camaro from here and the headlight is led strip is out. Which means the whole headlight unit has to be replace. Yes they were nice but I feel like it was a bad deal and I was told with the warranty it should be covered but it’s not. I been putting money in the car since I got it, new tire but the rim is an issue. My note is already high and yet I still have to put more money in and they say they can not help me at all. I wouldn’t recommend anyone to come there. They do bad business.

I was very pleased with how they handled my services. Very nice and professional compared to my previous dealership.

I brought my 2006 Ford 500 in last Thursday for an oil change and other problems I was having. Mark Alvarado took great care of me. He is the absolute best. I greatly appreciated the great service he gave me. My car was having problems in several areas. Mark gave me a ride home and I had to leave the car overnight. I received a text from Mark in Friday at 12:30 and my car was ready. A young man came to my house and picked me up. I just can’t say enough about the service at Ford Service Center. It is just great and they explain everything to you about your car. My car is driving so much better and I thank Mark and all of the men who worked on my car. I would never take my car anywhere else to be serviced and I have recommended them to friends. Thank you again Mark and the service department for a job well done.

Very prompt and friendly service advisors. Took care of my car in timely manner and kept communication channels open if needed. Called immediately after car was finished. I’m always at comfort knowing the people in the shop are professional and friendly.

This was one of the most pleasant experiences I have had in any car dealership ever!! Jared TheAutoGeek was the BEST sales person ever! He is very efficient and knowledgeable about vehicles & what is the best options for anyone. See him for the best car buying experience!

I was looking to buy a car and I had been searching for a few weeks. I definitely was getting discouraged with the process, especially with this being my first time purchasing a newer vehicle. Mr. Michael Bridges was the first person that greeted me when I pulled into the parking space. From me just browsing, test driving, and finally purchasing a car, Mr. Bridges made the process so much easier. He brought a sense of peace, laughter, wisdom, and encouragement to the car buying process and I am grateful for him! !Thank you Mr. Michael Bridges for all you did for me!

Buyer beware! I bought an 8 year, 125,000 warranty when i bought my Expedition. After 6 years and 111,000 miles the sunroof started leaking. The repair was over $2900. Alan Vigil said the warranty had expired despite the fact that my contract stated that it would expire on 2021. Alan Vigil refused to honor their contract that they wrote. River Bend Ford, the dealership that did the repair, contacted Ford and they paid for a little more than half, but Alan Vigil refused to honor the rest. I have bought many vehicles from Alan Vigil and this is the way they treat their customers. I am a lifetime Ford supporter and currently drive a 2020 Explorer and a 2018 F-150 which I love. Pick your Ford Dealerships carefully!

Exceptional customer service and of course great work on our vehicle, we love the fact that they check before servicing parts that are an extra cost, and I trust them not to do unnecessary work. They have a quick turnaround and I’m never waiting too long, highly recommend!

I made a call, talked to Michael and made the deal over the phone. Upon arriving my wife were treated to a test drive while they checked over our trade in. We were very pleased with Cheryl who worked the paperwork and delivered the car.Everyone there was great. We will go back for more hands on instructions on the new Explorer but it was raining and we needed to go.They gave five star service.

Visit was for routine preventative maintenance. Easy to schedule; friendly, halpful staff, managers and mechanics; listened to and acted on the two or three issues we brought up like Check Brakes and Tire Pressure Low lights; and completed the other oil change related inspections in a timely manner. I chose to wait and was in and out in an hour and a half max. Cost was as expected and experienced from previous visits, very reasonable.

Bought my Edge in 2012...Great experience!! Have only had it serviced there--NO complaints!! Mark Alvarado makes sure that my car is well taken care of and that its done in a timely fashion. Keith Slappey is also most helpful. I count on them to keep my Edge running!!! Awesome service department!!! Thank you*

This was my second purchase with Allan Vigil. They are always very courteous, knowledgeable, and professional. I could not be more pleased with my experiences with this dealership. Curtis Parker is my salesmen and he is awesome. He goes the extra mile for sure. Even helping me transfer some extremely heavy tool boxes over to my new F250. I will return, and I would recommend Allan Vigil to anyone looking for a smooth vehicle purchase.

My salesman was very good. Always kept in contact with me, helped me in everything he could as I was purchasing the car from out of state. If it wasnt for Jared this sale wouldnt have happened. As for the financing man it was kinda of difficult to deal with him. It was like pulling teeth, he could have been much friendlier. Didnt like the fact that one day he would give me a number and it would change the next. I wanted the car so thats why I continued with the purchase.

Had a wonderful experience at Allan Vigil. Sam was very friendly and helpful. It is nice to have someone that thoroughly explains the work that is being done,in great detail. No surprises.

They did everything possible to get me into a car. They are the best

Poor service from Salesmen Michael bridges.Purchasing a truck was a smooth process, with only one hitch.The only request was to have two keys for the truck, seemingly not an absurd request. But 45 days later plenty of bickering, excuses and a $300 fee to have a key made.Leaves the impression that they want the sale, will say anything to get it then give you the runaround and bill you.

This location got 4 stars from me b/c I do not like the way customer service sits there as you pull up for service. Its like you dont know what to do b/c no one says anything to you. So maybe if those guys were a little friendlier, this place would be great.

My wife Brandy and I just bought a used car from Allan Vigil Ford in Fayetteville. CW and Kathleen went well above and beyond the call of duty. They were very patient, very professional, and very courteous. Great job and thank you. My wife loves the car. We would not be enjoying it now if you had not done what you did. You earned our trust.

Pleasantly surprised all the way around. I had both a recall and a separate repair. Both were done to my satisfaction first time and quicker than promised at the quoted price for the non-recall repair. There was no effort to up sell me a bunch of other things and everyone was friendly and helpful. Well done!

Well everything went well with my service. The customer service representative I am used to working With was not available . So The new person was just as helpful. I recommend you receive their package plan. Ask for Keith.Ill be back next time for my services or purchase of a new car .