Excellent experience with purchase and delivery of my new GV80. Awesome car and dealership. Hats off to Mike M and Dylan Way for making this happen. Service over and above expectations.
There customer service is 2nd to none. Great ppl and great service department! They will be my first and last stop everytime!
Loved the vehicle, staff was ok...but wanted $8,000 over sticker! (Not good business practice, drive off the lot in the hole as far as value of the vehicle - not sure insurance would cover) Would not go there and would not recommend ANYONE to them, friend or foe.
Great guys work here, they are thoughtful and attentive!!
I gave the dealer $500.00 to hold an incoming vehicle for me. When the vehicle arrived, it was just what I wanted. While doing the final paperwork I discovered they were attempting to charge me almost $8,000.00 over MSRP / sticker price. When I questioned them on it they replied it was market pricing and they were charging over MSRP for high demand vehicles. They told me that price would be the best price I could find anywhere in the country. I declined to purchase the vehicle for their market price. I was subsequently able to find 2 other dealers more than happy to sell me the same vehicle for MSRP, almost $8000.00 less than Crains market price. In my opinion this unethical practice should not be allowed by Genesis. Placing a customer in a large negative equity position from day one on a vehicle purchase is just bad business. If Genesis wants to be considered a serious player in the luxury car market, they will have to clean up this type dealer behavior.
Bought a Genesis G80 from here, very friendly nice staff.