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✅ Express Tires And Rims
6313 Yadkin Rd Suite #2, Fayetteville, NC 28303, United States
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✅ Express Tires And Rims
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Ro
Review №1

Ive lived in Fayetteville for about 2 years and Express tires and rims is the ONLY shop I have taken my car to and not experienced some sort of issue. This business is SUPER professional, affordable, prompt, friendly and personable! Tim is thorough and precise while engaging the task at hand. I would HIGHLY recommend Express tires and rims to everyone looking for quality work at a reasonable rate, completed quickly, even for last minute issues. Thank you to the whole crew! 5 stars WELL deserved!

Do
Review №2

Express Tires and Rims is my new place to look for Auto Service. I called them and despite their busy schedule the service representative Tim found time to squeeze me in. Tim was very professional and ensured that every need was meet. Tim the resourced the rims and tires and squared me away with great pricing. Tim had my SUV in and out in less than an hour and a half . A++++ service definitely recommending them to friends and family.

wi
Review №3

Had an issue with my truck vibrating after purchasing tires.( not from here) drove from Georgia to here to visit family with this issue. Tim knew exactly what the problem was and knocked it out the park!!! Best service and great explanation of what was done and why!! Price also was unbeatable!!! Wish I could give a 10 star review but I believe you get the idea !! Will recommend to everyone!! Thanks again Tim!!!!

Cy
Review №4

Went to get a tire plug. Was cheap already but the guy was nice enough to give it to me for free since there wasn’t a lot of damage. Good honest hard working business highly recommend. 14.99 oil changes too!

SA
Review №5

I usually give not less than 3 stars to anyone for any kind of a service I received. But Auto express is special that they will get just a star and if I have the option to give them negative stars I would have given them. So let me start, I found them from the true car and I thought I have got the right deal, but let me tell you they dont tell you the right condition of the vehicle. First, they have put the vehicle for sale at 52k miles on it and when I went there to see that car all the way from Raleigh, it has 57k miles on it with the same price tag. They said they used for their purpose and it runs fine, and I believed it. Moreover, they kept calling about the appointment. I took a test drive and paid for the car and told them the issues I have found and they said they will fix it before they deliver it to me. They fix NOTHING, after paying for my car, they DID NOTHING. NO Proper response. whenever you call they sound rude. After purchasing vehicle, within a month my all dashboard lights started flashing and I had to change its hybrid battery and start up regular battery which cost me $6400 from Toyota and when I asked them they said it was working fine when it was with me and they werent being honest about anything and they didnt do anything. Even they said they have done the recall on the vehicle they sold me but in fact, it was never been done. The sale girl is like dont call me and call to store. when I call there everyone is like talking to this and this person. In addition to that, they never send me my tag on time and I had to wait after my one-month registration expired and when I ask for the tag they said we will send it to me on Tuesday and they never send even though they got on Monday. They never are on their OWN WORDS and I will never ever rely on their stupid and slacking work what do they do. Basically, they arent trustworthy and reliable agency for buying any car. Being an honest man, I would never ever Recommend to go to this dishonest, not loyal and slacker people to buy a car. They just want to sale garbage thing and never respond to any of your questions. If you think it is a good deal, make sure you want to get your car checked with other mechanics before buying from this place.

Ta
Review №6

Best customer service Ive ever had. Quick to help me with anything I need and willing to answer any questions I may have. Ive been by plenty of times to have things put on my car and Ive never been disappointed. I recommend them to anyone who is trying to find the right parts for your vehicle.

An
Review №7

Came to get my tires fixed and the staff was extremely helpful! Got in quickly and had it fixed before we even came back from eating. Would highly recommend you come and get your auto repair needs here!

Cr
Review №8

Mr.Mike is the best, very friendly and helpful. The guys at the shop are knowledgeable and are always willing to help and find and solution. Around post thats the most helpful shop around town.

Aa
Review №9

Cant say enough good things about my experience with them. I was told to come here after another tire shop said they didnt want to try and put my tire on a brand new wheel I just got. (Work Meister S1R) I was very nervous about letting anyone attempt this but Tim assured me nothing would go wrong and even let me watch the whole process. Not as bad as the other shop made it out to be. If youre a car guy or girl this is the place to go to get your tires mounted.

ch
Review №10

Being active duty military, most places are out to get your money one way or another, these guys were quick to help, easy to work with and helped me find the vehicle of my dreams. Being a first time buyer they worked with me with little credit and got me a great deal, would recommend them to anyone looking for expert service and great vehicles.

Co
Review №11

Took a while on the negotiating, but in the end, we got a good deal, and they even helped me to take care of some service issues that the car had! I work in retail, so I always appreciate good customer service and theyve definitely impressed me on that front.Ask for Mark, hes the man, and hell make sure you get a good deal!

He
Review №12

I was recently referred to Express Tires and Rims by a friend. Everyone was very sweet to interact with. They got my car up and running in no time, all while keeping me updated throughout the whole process. I would definitely reccomend them to everyone know.

Ro
Review №13

Auto Express has such polite and informed staff who truly went out of their way to make sure we had the best deal on the car we were looking at. We absolutely love our first new car as a married couple and the experience buying it was very pleasant which made things even more worthwhile!

Ch
Review №14

Great sales staff, superb customer service. Best vehicles at the best prices anywhere around. Check these guys out for your next vehicle. And they also have a crazy $300 referral program, send someone in that buys a car and you get $300. They will show you the best way to buy a car

K
Review №15

John at the rim and tire shop helped me find a great set of Toyo tires for my F-350. I recently was hauling over 19000lbs in total weight and the tires they sold me proved their worth with showing no sign of stress from the weight. John makes sure customers invest in good products from the store and upgrades that are suitable for your type of vehicle. Very knowledgeable employee. Thanks John

Mi
Review №16

If your looking to purchase a vehicle I suggest Auto Express!! They went ABOVE AND BEYOND to get me in the vehicle I chose (my situation was a little complicated) When I gave up they didn’t!!! The staff is friendly and knowledgeable about the vehicles they sell. Believe me when I tell you NO other place could get me financed!! AUTO EXPRESS DID!!! 😁 To my fayetteville and surrounding county residents/visitors we have a GEM LOT that Means and does EXACTLY what they say no gimmicks, trickery or lies!! When they say they are going to do all they can...TRUST ME THEY ARE!! Friendly before, during and after the sale! I highly recommend Auto Express when looking for a vehicle, you won’t be disappointed ❤️

Ol
Review №17

Ive been going to Express for 3 years now and this time around was the best!!!! Tim and the crew wrapped some rubber around my rims that made my car stand way out!! If you ever need rims and tires go to Express and definitely ask for Tim, GREAT SERVICE!!

Mi
Review №18

Just picked up my truck from Auto Express and they did a fantastic job detailing the vehicle. The custom service was also exceptional as they made sure everything I needed was taken care of. I would recommend this dealership to others.

Li
Review №19

This place is awesome! First time car buyer and they helped me every step of the way and got me in the 06 Si that i wanted. You have to buy your next car from here and if you do speak with Chris Yates. He will get you in the vehicle you want.

Ch
Review №20

Just recently had a run and tire package installed on my car. Ask for Tim! He was nothing but professional and helped me choose the best set. Recommend this place if need rims anytime.

T
Review №21

I had came to the dealership about a year ago. Was not impressed to say the least. But a friend of mine Rita told me they were under new management and it definitely changed my mind about the place. Had what I wanted. She always kept me in the loop with what was going on and very courteous about information when I couldnt be there. Overall it was good a experience and thats also boom. Appreciate the experience. Thank you Rita and Mike Stone. Will be sending more customers your way.

Co
Review №22

Found what I needed with help. Store was clean. Employees pleasant. Prices reasonable.

Ty
Review №23

So this was my first car purchase. Normally your first time can be very difficult...Autoexpress made it easy and even went to extra lengths to make sure that I was fully set with a license which includes taking me to get it. Very friendly and welcoming as you walk through the door!! I highly recommend for a beautiful showcase and amazing prices!

Ro
Review №24

DO NOT BUY A VEHICLE FROM THIS PLACE. THEY SELL LEMONS!! EVEN IF THE CAR LOOKS GOOD AND HAS LOW MILES DONT DO IT, THATS HOW THEY GET YOU AND THEIR PROMISES TO FIX MINOR ISSUES ARE COMPLETE LIES.. DONT FALL FOR THE BS

Ke
Review №25

Totally awesome experience, got it done quick and did a great job. Was literally zero hassle. Personable people running the shop, really wanted to help you out, and were excited about the work they did. Would and will reccomend to everyone i can.

Co
Review №26

Stopped in for a quick tire swap and Tim took my truck right back, changed it out and even fixed my AC. No extra charge, just took care of everything and got me back on the road, no questions asked. Great stop for any of your auto maintenance needs or accessories!

SR
Review №27

Great staff. Great environment. Very knowledgeable group of people. Outstanding prices. They go above and beyond for you. Really appriatce it guys.

Ji
Review №28

Just wanted to drop by and say that these guys are the absolute best in Fayetteville for getting the job done and doing it in a professional manner. Everyone can claim that theyre the best but the gang at Express Tires And Rims go the distance to make sure their customers are happy. I wouldnt go anywhere else except for these guys for work on my trucks or hot rod chevy. Keep up the great work guys!

Do
Review №29

Awesome job! Tim helped match up the right size wheels and tires for my wifes 2017 jeep...great people to work with...

El
Review №30

The new management is fantastic. When I first showed up to this dealership I met Amber the sales rep and she introduced me to Stephen the make-it-happen guy. I knew exactly what I wanted and was not walking out with anything less. I was upside down on a car by 2x the actual value of the car. Stephen worked hard and tried to make every demand I was throwing at him possible. I ended up 3 days later leaving with 2 cars; the same one I showed up with and a new one better sized for my family. I started with a 14% interest on a car worth half what I owed and ended up with 2 cars, 1 at 4% and the other at 3%. Now I am happy to enjoy 2 cars for the price of 1 and was able to save my credit because I was pending a decision to get my 14% interest 2x upside down car voluntarily repossessed. Amber was a delight to talk with and helped choose the right vehicle for our family and in doing so greatly impacted our experience at Auto Express. I would absolutely recommend this dealership to anyone.

aj
Review №31

WILL CONTINUE TO COME BRING MY CAR HERE. Good work takes care of your car like it’s there’s I recommend to anyone

Ri
Review №32

They went above and beyond to help me get my first car!! Great environment with amazing people! I highly recommend going here for first time buyers and in general!!

Me
Review №33

Great experience here at Auto Express. This was such a stress-free purchase! I bought a GMC Terrain, and I absolutely love it. I’ve had the car almost a month now with no issues (knock on wood lol), they even let me take the car to get looked at before I purchased. From beginning to end I didn’t have any bad feelings or red flags. I would suggest this business to ANYONE looking for a great priced vehicle, and don’t want to worry about shady car salesmen. Kudos to you guys!

Pa
Review №34

DO NOT BUY ANYTHING FROM THIS COMPANYI would rate this place with 0 stars if I could. First off theyre under new management because they had been doing shady things as far as deals go about 8-12 months ago and fired their old mechanics.Back in February of this year I bought 4x rims, 4x mud tires and labor for a lift from this company. There was a vibration issue that has been occurring ever since they put the lift and wheels/tires on that they assured me was due to a wear-in time for the shocks, etc from the lift. I left for deployment 2 months later with the same vibration issue.. I recently returned home and decided to bring the truck into a local mechanic in my area who informed me that all 4 tires that I had purchased were not round. After taking me back and showing me on the balance calibrator that all 4 tires had obvious hop in them I decided to return to Express Tire and show them the issue (which has been causing the vibration at higher speeds, for obvious reasons). The manager there took it out for a test drive before returning and taking the wheels off to but them on the calibration machine, where when manually spun, you could see the hop in the tires. The mechanic and him both then rebalanced all 4 tires and took it out for another test drive to see if that was the issue, which I told them was not the case because I had obviously tried that several time already. He returned saying that it drove fine and for me to take it out to see that they had fixed the issue. Upon taking it out on the freeway I again experienced the heavy vibration in the wheel and whole truck and took a video to prove it. Upon my return I stated that they did not fix the issue and showed him the video. He insisted that there was no problem, even after the visual evidence I had just shown him, and stated that there is no warranty on mud tires and they would not replace them or refund me since they were being driven on the road and there was no way he could re-sale them... To add to his incompetence he then stated that if I wanted to GET ANY SORT OF REFUND (????) for the tires I could take it down to his buddys mechanic shop and if HE said the tires were out of round then he would refund them, completely contradicting what he had just told me about how he could not refund or replace the defective tires.DO NOT go to this company for ANY sort of tire/wheel/lift needs as they do not provide for the customer and have no loyalty towards purchases made. To reiterate, they gave me the tires in the defective state and WOULD NOT replace them. DO NOT GO!!!!!

te
Review №35

My name is Teya I came to Auto Express with Little expectation But when I came in I met Mark the ISM for Auto Express he help me with a larger selections of their vast inventory. Diamond Jim was my sales person help me too. i never bought a car before but they made me fill like family. Very great prices and I had no credit, two months on the job and they sold me a car Thank you Auto Express.i would HIGHLY recommend my family and friends to come see Diamond Jim at Auto express

Ia
Review №36

John hooked my 2010 Mustang up! Walked in with nothing, walked out with brand new 20 AG wheels and brand new toyo tires for a great and affordable price and very next day John and his mechanics had new springs so that I could lower my car. They were all just as excited as I was to get what I wanted done and were helpful through every step. You need help, advice, or looking to upgrade your car this is the place.

Mb
Review №37

Got my tire repaired today free of charge! I had originally purchased my tires here and got the fastest, most helpful and friendly service EVER! Now this is the ONLY place I ever go for tires or rims!

J
Review №38

Great service, pricing and all of the above ask for TIM he will get you situated quick and easy!

Ri
Review №39

Overheard management talking negatively about an employee who was actually doing a great job and helping me. The guy up front seems like a smoke blower that mechanic should find a better place to work for.

Lu
Review №40

I came in for a flat repair, Tim handled my tire quickly and expertly I was in and out in less than 10 minutes. Great experience, great business, overall amazing.

ca
Review №41

Tim the fast and know his craft. Car looks amazing and happy with his great service.

Jo
Review №42

The shopping experience was great, in and out in a timely manner. But I was out of town from Ohio paid cash on spot and was told the title wld be mailed to me in a few weeks. Coming up to the 8th week waiting. Temp tags are expired and unable to get tags without a title. As a millwright I travel a lot and jobs dont wait for tags hope I dont get caught as imo it wld be their fault for a ticket.

Bi
Review №43

Great shop for wheel & tire needs they Mount and balance my 30 inch rims and tires😳 Ask for Tim

GJ
Review №44

Needed at set of tires switched out and Tim was very helpful and cool. I recommend this place to anyone!

De
Review №45

Went for a flat, key somehow inserted they fixed it put air, even air in my flat put my spare in the back put my tire on it was quick easy and cheap only 17!

Da
Review №46

Awesome place to it a vehicle. They helped me get financed into a car with 2 bankruptcies. Coldnt have asked fer,a,nicer and friendlier staff

Jo
Review №47

Tim in the service department is great. Most quality shop Ive found in Fayettville

Jo
Review №48

Fast and very professional... Customer satisfaction was first..smiles and hand shakes as I came in..recommend to anyone looking for a vehicle

Da
Review №49

My experience was awesome they were too good to me, and very professional, Highly recommended.James Gaston, Stephen Jackson were a great help. THUMBS UP!!

Br
Review №50

Go see TIM! Any needs or wants you may need . I’ve been in Fayetteville 15+ years . I have to say Tim is the best in town ! Hands down !

Ke
Review №51

Thanks to Tim for the excellent and speedy service. Will definitely return

Br
Review №52

Easily the best car buying experience Ive ever had. From Trandon to the owners they worked with me harder than they had to so I could leave in the car I wanted. I would seriously travel across several states just to have the same experience again.

St
Review №53

These guys are GREAT!!! After having one well known dealership to completely sterotype me and my family and another to allow us to put a down payment on a car and ride it for 4 weeks to only take it back... these great people really got us back on track. Not only did they listen to our situation they addressed our needs. There is a young lady there and i apologize i cannot remember her name but she is awesome. She listened to the fact that me and my husband have kids as well as the fact that we need space and got us a really really nice jeep!!! If your in the market to look for a car with no strings attached and looking to work with a group of people that put your needs over their own this is the place to go!!! Dont believe the hype about the commercials that you see about these big dealerships they want youe money and thats simply it!!!! Give these guys a go they have a very nice selection of vehicles and will definitely make you feel apart of their family!!!!! Thank you so much Auto Express words could not describe what you have done for our family!!!!!!!! You guys are thr BEST...... Check them out if your looking to buy.... you wont be disappointed!!!

Ly
Review №54

Got my rims here but bought tires some where else. Had a shakey bouncing problem brought it back here to John n Justin and they fixed the problem in no time. My car is riding nice n smooth now. Need rims and expert auto advice come to Express Tires and Rims.

Ni
Review №55

Went in last week to see if I could get a tired plugged. The service was very quick, and Tim was a great help.

Ch
Review №56

I bought my first car from auto express and these guys gave me the best of service. They were the first place in Fayetteville that did not seem as if they were ripping me off. I feel Ive gotten a great deal and love my car. I would not hesitate to refer them to a friend and get another car. Thanks guys much love and thanks to you too Trandon youre the man

Da
Review №57

I bought some new rims and tires for my car, it was a great experience, John help me out to choose the best rims and tires for my car, he did an excellent job also putting my coilovers on my car looks amazing. Great experience great costumer service, I definitely recommend it

Ro
Review №58

Awesome customer service, very quick response, friendly and knowledgeable. Would definitely recommend to a friend.

Ca
Review №59

Would give less than one star if possible. Bought my car from them about a month ago and everything just went down hill from their... Before even buying the car there were some minor issues they were supposed to fix for me: A new tire and working speakers. Took me over 2 weeks to get them to put the tire on and install the speakers and it was like pulling teeth to get it done, not only this, but I get home and notice that one of the lug nuts on the car was poking out from the rim more than the others, 2 of the 5 lugs on the car were finger tight... Not only that, but the speaker on the passenger side was not working at all. Took it back to them a week later to fix the HID lights that were out (the first week I bought the car) bought a brand new kit from them and paid them to install it, 2 weeks later the HIDs are out and they dont know how to fix them. ...To continue... I get the car back from them wiring the new stereo and there are screws missing from the bottom of the door, the driver side air vent is missing and the door lock for the driver side does not work anymore. They will not take accountability for anything that has happened to the car and I am now going to have to spend hundreds if not thousands of dollars to fix the things that they should have fixed or that they have damaged on the car. Not only that, the aftermarket doors on the car that they told me theyd put the original hinges in with the car purchase and I could swap them back whenever I wanted were improperly installed and will cost over a thousand dollars to fix... All I have gotten from the staff is (Im sorrys and well...s) Would gladly take this car back for a refund and be glad to put them in my rear view and never look back. Wouldnt recommend this place to my worst enemy!

Br
Review №60

These guys took care of me pretty well. They worked hard to get me in the truck I wanted, and did not screw me over on my trade in. The salesman was helpful, but most of all the Finance man was the best, he was a very professional man Intrested in your personal welfare. The GM was pretty cool too, and I can gladly say as a solider I wouldnt feel wrong sending my brothers and sisters your way. Also a way to get around buying a bad vehicle, as I saw in one of these bad reviews, get it Inspected right down the street at meineke and have peace of mind. All over good experience.Bradly Burton

Vi
Review №61

My family is relocating in next several months, and typically, I research businesses in community and read up on reviews so that I am informed about an organization before I reach my destination. I am happy to see so many positive reviews i.e. that is an automatic 3 stars in my book. I am interested in purchasing either a Chrysler P. T. Cruiser and /or 2012 Cadillac Escalade and would like to get information on prices. Thank you in advance for your response.

Lu
Review №62

Bought a mustang from them and greatly appreciated the generosity and overall professionalism of the dealership. Down to earth guys who didnt try and pull a fast one like most people say would happen while shopping for a car in Fayetteville.

Br
Review №63

Trandon Dugan kept me up to date constantly on all the information to do with purchasing my new vehicle. Very informative and very helpful along the way. Kept in contact and always let me know what my next step was. Auto Express is a wonderful car dealership.

ch
Review №64

Very easy and nice to deal with didnt push to buy at all. Would definitely recomend to friends

Ri
Review №65

My husband and I recently bought a car from them and we had an amazing experience. They will get you the car you want and get it within ur price range. Such good people that really look out for you. Also ask for Trandon !

Au
Review №66

Staff is very knowledgeable and confident with their work, was able to help some when others would not. I will be going here from now on for tire needs.

Ch
Review №67

I had a great experience helped me in my bad situation and put me on a car that was I wanted and I came in for. Trandon could helped me. And was straight forward.

Jo
Review №68

Transon was an absolute professional. It was the best buying experience. They work for the customer. Would recommend

Ho
Review №69

Angelo just got us a Jeep Commander first time car owner the people there where great and worked there best to help us be able to drive off the lot love the service plan on telling more people about it

Da
Review №70

Me and my husband are first buyer and military. Trandon is amazing, he helped us find a car we love. if your a first time buyer go here

Tr
Review №71

Great place needed one specific wheel and they had the one I needed only one left, very cool and helpful guys there too, I would definitely come back.

Bi
Review №72

Great staff and very good service!Prices lowest around.

Go
Review №73

Tim was friendly and quick... Ill be a repeat customer

Ma
Review №74

Yesterday (2017Feb24) was my second time to vist these guys for my second set of tires for my other truck. John is awesome!! Found Nitto Terra Grappler G2s online for a good price with military discount and John beat the price. Not to mention he was fast and efficient on getting them mounted, balanced, and back out the door on the road. I would suggest Express all day long, HANDS DOWN!! Its a great atmosphere there.

Ri
Review №75

Trandon Dugan and Steve were very helpful and made it really easy for me. They dont try to bullshit you and theyre honest

An
Review №76

Love this place I am always happy with the service and customer service great job guys

ty
Review №77

I loved how they where patent and allowed me to hold the car for a week and trandon and Ricky helped me get everything together and where very helpful and great to work with while purchase this car

Em
Review №78

This was the best experience I have ever experienced with a vehicle sales person. Trandon Dugan helped me so much and made something happen that I never would have thought would have been possible while talking to other dealerships. Trandon turned out to be a very cool guy and is very friendly and made me feel comfortable and safe buying the vehicle. He went through a lot of trouble to help me out but in the end all was possible and I love the vehicle and I believe I made a great decision.

Br
Review №79

Amazing people help me and my family out when we needed them.

Is
Review №80

Really helpful, everyone was nice and didnt try to cheat you at all!! Recommend comming here for anything vehicle related

Si
Review №81

Trandon was really awesome with helping me get the SUV I wanted the cars on the lot are in really good shape to great customers service and with family

Jo
Review №82

I have an 1999 F350 got a lift, tires, and rims for cheap great place to go!

SX
Review №83

Trandon did an awesome job at getting me in the car I wanted at a great price and I would buy from here again

Ge
Review №84

STAY AWAY FROM THIS BUSINESS!!!!!Not so long ago, I say about a week no more than 2, a friend of mine, Jeremy Harmon, purchased a vehicle from this location. 2 or 3 days later after purchasing the vehicle he went to get his sensors fixed only to find out that the vehicle had a broken spring on his rear left tire. In other words this location sold him a messed up unsafe to drive vehicle. They knew it had a broken spring and still sold it to him in that condition. When he brought it to their attention they only offered to pay $200-$400 for the repair. To repair the spring it cost $1,200 . Ladies, gentleman and soldiers STAY AWAY FROM THIS LOCATION. I REPEAT STAY AWAY FROM THIS LOCATION.

Vi
Review №85

I had a good experience and great deal for my car. I knew I couldnt pass on a deal like this especially for the car I got. Thanks to Trandon Dugan

St
Review №86

They had every thing we needed in a pinch and very knowledgeable

St
Review №87

Best place in Fayetteville to buy a car!!! Trandon was amazing & beyond helpful with everything. Ill never go to any other place!!

El
Review №88

They are very helpful! Chris gave us an amazing deal:)

Jo
Review №89

Im in the military an this is a great place for a first time buyer ..

Fa
Review №90

Im in the army and trandon Dugan here helped me get the best deal I could with my age

Fr
Review №91

Best place hands down!!!! Customer service was the best!!! Thank you guys for everything. John from NY!!! Thank you Hun my wheels are everything!!!

Da
Review №92

I went to express tires and rims .it was the closest place to me that my finance company used upon arrival met John and his team they went right to work on changing my tires and i tell you these guys are customer friendly and do a grt job. John selected my tires via over a phone call he couldnt have made a better choice for my truck they look good and ride grt for a A/T tire they are a grt group of people. I will be going back soon.

Ju
Review №93

Friendly 🌟 staff, had a new tire install done. Price is affordable, look for john, very knowledgeable mechanic looking forward doing business again in the future

Do
Review №94

Great experience in the office. Very honest and calm environment. My salesman Trandon Dugan was a great representative of the company! Helped me purchase my first my car, and was honest about every price, opportunity and decision that going to be made. #1 recommendation. If you are looking for a good place that wont beat you, go to Auto Express and ask for Trandon Dugan.

Ja
Review №95

Trandon was very helpful in getting me into a great reliable truck expecially as a first time buyer. I recomend them as a great place to get a great vehicle

So
Review №96

Trandon Dugan was a great help to me and my wife in helping with purchasing a truck. Excellent customer service. I would highly recommend him for anyones vehicle purchases. He takes your needs into consideration and helps answer your questions to the best of his abilities. He is fun and easy to work with. He loves Jesus and his job! So blessed to have met him. If you need a vehicle please use me as a referral and trandon is your man!

Ro
Review №97

They hook me up with a nice honda civic, and im military

Da
Review №98

Trandon Dugan was my consultant he was very respectful and he was very straight forward. Not once did he try to make me do anything that i did not feel comfortable buying. He got me exactly what i wanted, everyone was very nice the finance representative will do everything possible to get the best price for you. The owner was also very helpful. Thank you Auto express..Loved my big bow on my new red truck thanks for that great surprise always wanted one, best present i got for my birthday..... Thanks again.(Trandon Dugan)

Is
Review №99

If I could give negative stars to this company I would. First off I had bad credit. No biggie, when faced with no car I had to act fast. I went to Auto Express expecting no luck, they quickly quieted that fear with a vehicle they believed I could easily get accepted for. At no time during the discussion at all would they tell me the price of the vehicle. KBB had this vehicle a 2011 VW Jetta Se set at 12k for excellent condition. So as time went on I was asked to make a down payment of 2k which seemed easy enough. They then told me that would go to the principal balance of the car, it did not that down payment was pocketed because apparently they had the vehicle set at 14k. The reason they did this was to tell my loan agency the vehicle was in excellent condition. So my loan office believed the vehicle to be worth 12k. Lets fast forward a bit to today, feeling confident a year and a half later that my credit is In much better shape, I go to trade in said vw Jetta. Which is now and apparently always has been around 4k... They did the research on my vw and found it to be at best worth 8k at the dealership. I couldnt even trade it in, they would literally lose about 10 thousand dollars. So now here I am stuck with a car that I bought from what I thought to be a respectful business for another 5 years. These people are con artists that prey on soldiers. Also when I wrote my initial review of the car dealership, which is a requirement by them, they told me I could get a better interest rate on my vehicle if I wrote a positive review. So the 77 other reviews for this business are most likely bought reviews. Im not slandering this low life con artist of a business, but I absolutely believe if you are going to buy a car, do not do it anywhere near Ft. Bragg. Or have fun paying off a car that you are more than 8 thousand dollars upside down on.

Jo
Review №100

Great customer service and prices on specialty tire sizes! Will return!

Information
100 Photos
100 Comments
4.6 Rating
  • Address:6313 Yadkin Rd Suite #2, Fayetteville, NC 28303, United States
  • Phone:+1 910-868-5190
Categories
  • Auto repair shop
  • Tire shop
  • Wheel store
Working hours
  • Monday:9:30AM–6PM
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–6PM
  • Saturday:10AM–4PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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