Called to get a date when an alternator was purchased and the the lady whom answered the phone name starts with a J stated that she couldn’t without a receipt. This is not true because I do business with Several locations and they always pull it right up for me. I’m a rewards member as well. So disappointed that this location which is closer to home wasn’t eager to help. I called a different location and was able to get what I needed. Please be more helpful and not rush people off the phone it comes off like you’re being rude.

Customer service is non existent. Walk in and no one speaks to you. You walk to the counter they dont even recognize your presence. Also it took 10 min for me to check out when I already paid for it online. What are you looking up in the computer that takes that long. Workers here are unmotivated and dont seem to want to be at work. My first and last time coming here.

Pleased that the staff we encountered was friendly and helpful

Might as well say whites only on the door. Went in and the guys working just looked at me and pretended I didn’t exist until I left. What a humiliating experience.

Very customer service oriented!

With today’s rush and today’s lack of concern for the consumer and customer Service that I was very surprised to enter your store and be received by Shaina with a smile and a willingness to help that I have not seen it Eddie store in the last few years. Not only did she put herself in my place but was courteous very night and had a great smile and assisted me until I was satisfied. With employees like this your purchase of this auto store is going to be a very successful one I would like to thank you

The short blonde lady in here was very rude, this place lost our business today!

Made wait ten minutes was only custumer in store didnt even say be with in a minute instead answered three phone calls. Then made no effort to help with refund parts where unused.

They have a honest and hardworking mechanic there !

If you expect to have good quality parts for your car Napa is to place to purchase them!!!

Good knowledgeable folks to deal with. Be careful on pricing as sometimes they can be a little high but the have a good stock.

Great service most parts in stock

I went to this store and stood at the counter for 4 minutes without even someone looking at me. The one guy behind the counter was complaining about That f-ing jagged-a%$ed hose cut the s*&t out of my hand. Another employee was on the phone, seemingly with another store talking about there should be a little b&*ch a%$ed gasket in the box. 5 more employees were standing there in awe of the guy digging a splinter out of his palm. I stood there with cash in hand, as a paying customer and they had no interest in taking my money. When I silently turned around to walk away, the didnt even try to find out what I needed. I understand that most of Napas business comes from local deliveries to mechanics, but if you dont want to serve the cash paying walk-in customers you need to close your doors to walk-in business. Their loss . . . I will send my money elsewhere!

Always quick with great customer service

Very friendly, helpful, and knowledgeable staff

Top notch customer service

Very knowledgeable and great customer service

Great customer service!!

They sell the best golf cart batteries

Had trouble finding correct part, NAPA got it right the first time.

Very friendly staff and lots of parts

Very helpful and informative...

The prices are not too high

Well stocked, informative clerks

Very helpful

Great staff

Very helpful staff

Great prices