I thoroughly enjoyed my experience. They were easy to work with, fast, and very pleasant. My salesman, LOVELL CLARK, was GREAT. Made buying a new car easy and enjoyable. Very knowledgeable about the process of purchasing and the vehicles that he sales. He will definitely get my business in the future.

I would love to give this location a 5-star rating, but their service department communication between the provider and the customer is horrible, and needs much improvement. I normally do not leave reviews for any company, but ever since I have been bringing my vehicle to them (since 2015), the communication has not improved. Being that this is the only GMC in my area, I am somewhat either forced to bring it here for service or drive over an hour to Raleigh. If driving to Raleigh is not too inconveniencing for you, Id definitely recommend taking your GMC to Thompson GMC (Raleigh) over Flow GMC in Fayetteville, NC. The managers really need to do a better job at talking to their employees on ways to improve the communication between the service provider and the customer. Do BETTER!

Was an amazing experience. A big thank you to Alyssa planer for not giving up on finding our car that fits our family. Thank you so much.

If I could give less then 1 star I would. Any crackhead at Walmart could do better than these guys. I wouldnt trust them if I were you.

Please shop for and service your vehicle elsewhere.I purchased another 2021 GMC Sierra in late December - I’ve always purchased vehicles from Leith but with low inventory, I had to find a dealership receiving a suitable truck and close the deal before year end.The sales manager Marty was knowledgeable and helpful, however the sales rep I worked with was absolutely clueless about the vehicle. They didn’t understand what options were included in which package, and repeatedly had to refer to managers for basic answers (8 speed vs 10 speed, adaptive cruise being included or not, which interior color was which etc. etc.). On top of this, the sales process took over 6 hours and all of the paperwork was filled out with pen and paper, which is absolutely absurd in today’s environment.The truck had a door dent upon delivery which was written on the the ‘We Owe’ ticket to be repaired when I brought the truck in for it’s first service (oil change, tire rotation etc.). I scheduled this appointment two weeks in advance. The service department then proceeded to keep the vehicle for an additional two weeks - I continuously checked in and was told the dent guy couldn’t fix it and it needed to go to a body shop, which was scheduled for the next day. Upon following back up a few days later I was informed it wasn’t in the shop yet but would be by Friday. Come Monday I called again, and was told it was going to the body shop that day - long story short, the scheduling and communication was abysmal and the truck just sat there. The truck finally made it to the body shop and was ready for pickup on 3/31.I arrived to pick it up near closing, and while the dent had been repaired, the service wasn’t completed. The original oil filter is still on the truck, no fluids touched, tires not rotated etc etc.The whole experience, from purchase to service, felt like an afterthought. It’s clear the dealership is severely understaffed and/or under trained.The service manager (Judy?) and sales manager Marty both demonstrated competence, however the rest of the staff I worked with just seamed lost.I’ve purchased two other vehicles from other dealerships since this purchase and dozens of vehicles for our business over the years, and the difference in the processes is night and day.Avoid the headaches and shop elsewhere.

This experience was absolutely refreshing. Customer satisfaction was at its finest especially while working Joshua Kavalry whos an amazing cars salesman. Hes given us everything we asked for and made this car buying experience seamlessly and easy for me and my wife. There was no pushback with anything that we requested. Theyre rebates/discounts were advertised with integrity. We walked away feeling like this group was helping us save the most money we couldve possibly saved. Joshua met us at every point during this process and was incredible to work with. We really appreciate this experience. I highly recommend giving flow GMC a try. Josh is the man!!

Very grateful for the excellent service at Flow Buick. We were passing through Fayetteville while traveling and were desperate after having 2 flat tires. This could have been a very stressful situation, but the service department at Flow was able to repair our Buick timely. A transparent, kind, and flexible team!

Excellent Service from Judy, Marty, & Their team with my truck! Thank you!!! Definitely recommend Flow!!!

Alyssa was a great sales person