Nothing like Kansas. Here they are slow. 15 minutes and no one else was in the store
I called 5 minutes before they closed and told them I was on my way.I walked in one minute before they locked the door and was glad to see they had my part on the counter, ready to go.They greeted me with enthusiasm and got me checked out in seconds and I was on my way.
Great customer service. Very friendly and professional.Recommend this shop 100%.
Great crew, appreciate them everytime I go
Excellent service inside the store. Its the phone that seems to be the problem. Was on hold for roughly 8 minutes. I called back and was immediately put back on hold once again. I waited an additional 5 minutes with zero results then hung up.
Very helpful and they had the part
Most excellent customer service! I needed a paint match done an the employee came out an did the test on my paint an mixed it an for a very good price. My vehicle looks like I just got a paint job. Perfect match!!
Was in a hurry to get an odd part. When I called the sales associate was very polite and helpful and the part was in. When I showed up to get the part the same woman who answered the phone was at the counter (I believe she said her name was Luanne) and had my part pulled up and at the counter super quick. I’m always appreciative when the staff at auto places are friendly and knowledgeable but that’s getting harder and harder to find these days. Much thanks to the store for having the part and the employee for being so helpful, knowledgeable, and friendly!
The employees are extremely helpful, understanding and resourceful.
With the wonderful team work from leeann,kurt,terry and Jon, they we able to help me out with getting my parts in a timely manner and with wonderful customer service, not to mention GREAT PRICES ! Great job guys .
Extremely unkind staff. I came in to get some paint mixed, and Marshall at the front told me they dont make single stage paint, and I told him I just made some two days prior here. So he went and asked someone else about it and they do, obviously, make it.Then, Marshall got extremely upset when he asked me the paint code. And obviously I dont know a paint code off the top of my head. I came in to look at the paint chips and pick a color, just like I did two days ago.No idea what his problem is, but he is an absolute jerk for no reason. I do not recommend that anyone comes here if they can help it.
Cheap and decent they mixed my car paint no problem
I went to get custom paint made for my car. Although they could not create the tricolor paint for my specific car, they gave me great advice and a way forward. I like that they did not try to make a quick buck knowing that they could not meet my needs. they were very kind and professional and I would definitely come back here.
Simple, Easy, trustworthy. Shout out to Kurt.
Great customer service!! Willing to help you in any way they can. Also very helpful in recommending mechanics that won’t rip you off
KURT, JOHN AND TERRY ARE AMAZING
Super helpful staff. Exchanged a part with zero hassles. They even let me borrow a socket wrench, re-ran the obd ii scanner, and let me wash my hands after exchanging it out for free. Even though its across town for me, Ill be buying all my parts here.
They had the part I need for my SUV and put it in for me. They were very nice and I appreciated the help. Will be back for all my SUV needs!
Very friendly people and good service
Good customer service. Limited items but clean environment
Easily the rudest gal I have dealt with at any of the Car Quest/ Advanced Auto Zone stores. I ordered on line with store pickup. I tell her my order and its contents and how it included an oil filter with the oil purchase. Even pulled up the sale on their website to show her as well as my order. But because her printout did not say filter she could not figure out how that my order could be right. So, I paid and I bent over backwards to be nice and I simply showed it to her in writing. She then rudely stuck the little printed sheet she had and responded rudely and was not friendly or willing to help at all. So, walked out and wont be back.
So before I went into the store I looked up the part online to see if they had it, which they did. So I drove down to the store with the old part that I needed replace. The lady up front looked at the part went to a section in the back and said the part wasnt there. She then proceeded to ask me what type of vehicle I had so she can look up the part to see if they had it in stock. She asked me the make and model and then said that they dont carry the part that I was looking for. Therefore, I told her that I looked online and saw that it was there. Then she said she would need the part number because they dont carry that part. Luckily another store employee look at the part walk to the back and came back with the part that I needed without even looking up anything.
100% Recommended
Every time I cant find a part I normally would call car quest and they would normally have it when no-one else would. The staff are very professional and for once they know what their talking about.
Friendly, convenient.
Great people at this location and quality parts!
Used to work there.
Best place in town to get BMW parts
Great customer service.
Extremely helpful and professional.
Great Service
Very knowledgeable
Great
Great service
Awesome
Awesome service!!!