Polite clerk. I only needed a brake light bulb and the clerk looked it up in the computer to confirm I was getting the right one before tearing it all apart. Only gripe would be theyre closed early Saturday and all day Sunday.
The young lady at the counter put her skills to work. She had no idea that I was a novice at car repair and ultimately knew nothing of the process to replace brakes. She made necessary recommendations and even took the time to warn me of certain (costly) pitfalls! She never made me feel ignorant nor was she ever condescending. I highly recommend this location over every one in Fayetteville!This location being an Ex-military owned business is a huge plus!
Right around the corner.Love the counter staff always .Prices are fair
DO NOT SPEND YOUR MONEY HERE ‼️ I’m warning you‼️ This is a awful place of business the employees are absolutely disrespectful plz do not come here GO TO ADVANCE AUTO plz save your time money and headache ‼️
This is by far the worst car quest‼️ They sell you the wrong part then say they can’t find it in the system when u try to return it. Employee was rude and rushing me as if I meant nothing
The management is terrible, and needs to be completely redone, they treat their employees like garbage, and they treat their customers even worse !!!! DO NOT GO HERE.
Awesome auto parts store. Great customer service!!
Employee came out the shop mean mugging at me, i asked if there was a problem, he became ill, I did as well,,, Note im a customer and ive spent hundreds of dollars there, .... Quick to take my money though..
Called in to ask about a battery, and to see if it could be ordered. Got my question answered, and a lot of sass. Will be taking my business to somewhere more professional.
Two star is for customer service from Mr Lynn, i went in there last week to get a battery and gave an attitude for the two questions I asked so i just left without saying anything because I know I could get better customer service elsewhere. Went to one stop auto in Emeryville they helped me out with taking the battery out and changed it for me, with the help from the shop next door. And cheaper. Thanks for giving me bad customer service, or else I would have never found this other place
Clean and quiet
I called this place to make sure they have the part I need before I drive here. Lady told me that they have it. And I asked them what time they close she said 6pm. I drove all the way here for 10 miles, was here at 5:50pm. They are closed now.
Ive been to this local store several times and been pleased every time. The gal there knows her stuff and will go the extra mile to find what you need. She asks all the right questions on model, year, engine size etc to ensure the parts fit. Ill keep going there.
Im embarrassed to admit that Ive been here a few times, primarily because I think supporting local businesses is a good idea. But these guys have got to be either incredibly misinformed or incredibly dishonest, not that it makes much difference if youre expecting to buy the right parts for your car. Ill find some other local businesses support
Inexperienced staff
Pretty good counter service only not as big an inventory as NAPA in Oakland.
The staff was amazing and helped me get my battery swapped out and got me back on the road. Location is next to a good brewery and street parking was plentiful.
Called a day before i was to pick up parts then i show up to get them and the guy told me a few times they would fit .. Well i get to the mechanics shop and drop off parts and car. I get a call back about 30 mins after i droped it off and mechanic says wrong parts .. Waste of time here and now having to return parts and wait for a refund. Just a waste of time .
The people are super helpful, and knowledgable helped me find the right part, wish id gone there first wouldve saved me a lot of time and headache.
Auto parts in Berkeley. It is hard to believe it is so close to 4th street. This shop is a comercial outlet providing wholesale parts to local shops. They will sell parts ro us noncommercial folks. It is just a favor to us, so we need to be patient when dealing with them. It is nice to not have to drive to elcerrito. The prices are good and they can get anything . these folks are great.
The ladies behind the counter are knowledgeable Friendly, Good prices, well stocked
Not a very good selection of parts. But, good people behind the counter.
Very helpful staff. Easy purchase.
Great people, fast service, and amazing prices. I will be shopping here more often.
Excellent service for parts.
Very helpful good price
Sat in traffic during rush hour to pick up a part before they close at 6pm. Made it here at 5:24pm and theyre closed.... I guess they decided it was ok to close before the time posted.
Great service but nobody smiles anymore
No greeting upon walking in. Employee with glasses attitude is unprofessional. Will not be returning.
Maps directed me to the location but that location has gone out of business.
Stood outside waiting for it to open. Never did. When I called them later that day,they told me they open sometime between 8 and 830. Very unprofessional.
Terrible customer service,The worse I have ever had.They just dont care.I wish I could talk to their owner.From The 2 employees, they both will win the lazy awards.Not recommended at all.
Closed permanently, nothing mentioned anywhere but a sign on the door
The place to go when the limited stock of the mainstream shops dont pass muster which they often dont.
Feels like a warehouse with a sales counter, but if all you want and need are car parts, they will probably have them.
Very helpful and friendly
An auto parts store that doesnt sell tools? Really? Id rate it 0 stars if that was possible
Place has terrible parts ladies
Everything all high raters said
Old school auto supply
It was, great !!!!
They help you in what you need for your car 🚗