Great service Super nice and knowledgeable. I took my truck in with a stripped lug nut. Chris came out and was able to remove the lug nut so I could get a set of tires. I bought a set of Michelins with a $110.00 instant rebate. They were very busy but I was out in about 45 minutes. I highly recommend this store. Thanks you!
Great service! Treated my travel trailer like it was their own. This a very busy location but it is because they are the real deal in customer care.
My wife and I both have always been happy with the service here. We have been here for tire rotations, flat tires and most recently we bought rims and tires for our Jeep. The prices are always fair and less than expected. The staff are wonderfully helpful, knowledgeable and customer service is great. Cant see any reason to go anywhere else.
Awesome service! I was in and out within 45 minutes, with a 9am appointment time. They pulled her back within 15 minutes of my arriving. Whole new set of 4 tires that look and ride great. Hope they hold up and handle well. Thank you! 😀
Super quick and awesome ! Highly recommend. I only buy my tires from discount. They are very through and helpful.
Had the best experience here! Came in a little stressed/frazzled (just changed my flat tire in the rain) and on a bit of a time crunch (was going out of town in a few hours).The staff were so friendly and accommodating. They squeezed me in immediately and gave me an estimated one hour wait time. I was so grateful that they got me in, and couldn’t believe that they fixed my tire in less time than was quoted! After 30 minutes, I was headed out the door.Can’t thank them enough for their kindness and excellent customer service. They turned around my bad day and I got on the road to head out of town, without any delay! Based on my positive experience, I’ll be buying all my tires from here in the future. Thanks team!
Another outstanding job by the folks at Farragut DT. I had them mount special bias look radials on special alloy wheels for a 1934 Ford highboy I am building. It is a retro look style tire and wheel. They did a great job, even though the two larger size tires for the back gave them trouble in seating on the wheel to hold air. Beautiful job, not a mark on my alloy wheels. This is the third set of special wheels they have worked on for me....the first were on my 65 Corvette (knockoffs); the second were on my Mercury Marauder (alloy mag factory wheels) and then these. Highly recommend these folks, particularly if you are concerned about potential scratching or damage to expensive wheels. Special thanks to Scott and Chris for their good work.
We made our appointment online, everything went smooth. Staff was friendly & professional. We were in & out a lot quicker than expected for such a busy afternoon.
Chico is the man! Great Scott! Ordered tires a few days ago they came in and Scott greeted us by name as we were getting out of the car! Great service and people with quality installation.Did have one instance on another vehicle where lug nut was cross threaded during installation that I had to have fixed at my mechanics on my own dime. So only that one negative instance out of 8 sets of tires over multiple vehicles. I am willing to forgive that 😁
Jim is the best. Customer service at its finest
Always great service and will price match just about anyone.
Super quick stop, super nice employees. Took less than 45 min to change my tire with a nail sticking out of it. (I do have a warranty on the tires so maybe thats why it was so quick).But staff were super kind and helpful, the building was clean and everything about the experience was welcoming. 10 outta 10!!
It was very good experience the workers were very helpful and respectful
Extremely impressed! I called by accident trying to call a different tire shop. Christian asked what I was looking for and asked what I had been quoted. He found a better tire for a total of $100 less. Got me in same day too. When I arrived they realized thier inventory was off and didnt have the tire they quoted me. So, they upgraded me to an even better tire! Customer service was BEYOND amazing and you have earned my business and recommendation!
Amazing Service! I had bought an Infiniti QX80 last year and ended up buying new tires around July (which is another story). I have been having regular service done on the vehicle and they kept telling me that I needed new tires. But with them being new I kept an eye on them until this month. The webbing started showing through along with tread being very low. The original place I bought tires from said they wouldnt cover the warranty. When I asked why they said the 60,000 mile warranty the manufacture says on the paperwork really is not a warranty just a recommendation. That with the weight of the vehicle I would be lucky to get the miles out of the tires that I had. I told them that made no sense what so ever. This is were Discount Tires steps in - I called to get advise on what tires to buy moving forward so I wouldnt have to pay for new tires every year along with telling them the back story. They said that was not right - didnt need any service records that they would send the old tires back to the manufacture and get the credit honoring the warranty - EVEN THOUGH I DID NOT BUY THE TIRES FROM THEM!!! It was so good I almost didnt believe it until everything was done and I was out the door with 4 brand new tires with upgrading brand and warranty at 70% less than what the other shop was trying to get me to buy tires. Will recommend going here and I will be buying all my tires from Discount Tires moving forward. This is how you should treat a customer.
Chris and Paxton at the Farragut Discount Tire were super accommodating! I showed up at the wrong location and ended up late to my appointment, but they were super understanding and accommodating. They took great care of me while I was there. They also ordered a tire from another store and expedited the delivery. I HIGHLY recommend asking for these two if you want great customer service and a job well done! Thank you Chris and Paxton! Will definitely go back for any future tire purchases or questions.
Fastest Discount Tire in the country! In and out with a repaired flat tire in 20 minutes. Employees are super nice and car enthusiasts.
Called AAA to change my flat tire. The AAA guy told me Discount Tire would patch my flat tire for free. So I went over there, and not only did they patch the tire, they changed out my donut spare with the fixed tire. And they charged me nothing! I asked if this was part of AAA service, and they said no, its just what they do. Super nice folks! Next time I need tires, you know Im going to pay them a visit!
Great place to replace tires, wheels and to get great recommendations on either, love the price too.
A perfectly pleasant experience!In and out quickly for a free tire rotation on my most excellent purchase!
Mostly awesome people - great price…every now and then you catch someone on an off day. However, it happens.
Best customer service Ive had in years.
Excellent experience. I purchased the tires and made the appointment on line. They called to confirm that my tires were in stock and had been set aside as well as the time and location of my appointment. I showed up at the appointed hour, signed a work order, and less than 45 minutes later my car was ready. Those guys are customer focused, friendly, and quite capable. This is my second set of tires from this location and I will certainly be back for more.
Absolutely the best customer service in the tire industry Ive ever experienced thank you to Scott and his team
These folks understand customer service. Team is very knowledgeable about the different brands including off road which can be a coin toss. Their advice has proven to be spot on. I now have three cars with their tires and get nothing but top notch service every time I go to get tires rotated and balanced. Highly recommend.
Good price on a radial tire for my utility trailer. Also, they will install tires I bring in for my SUV, good price for lifetime rotation and balancing. Very friendly and customer-driven service. Prices are a little bit high for tires to be installed.
Was promptly greeted after parking. The staff was super helpful and so fast! I had a nail in each of my rear tires and they were able to patch one but unfortunately had to replace the other. My out of door price was extremely reasonable, and my salvageable tire was plugged for free. I was recommended this shop by my sister who also had nothing but praises to say about them and their customer service!
These guys are absolutely amazing.There are a few things I want you to know about this place. Youre going to get amazing customer service. Youre going to get the absolute best price and they are going to get you in and out as fast as they can.I am all about value but customer service is absolutely priceless. Trust me I used to train people on it for years. These guys are trained on how to treat people, appear that they care and appear that they want to do you right. In particular, Bryan is amazing.I will be a customer here for life.
Not sure how you do customer service better than this.Bought tires online and set an appointment to install them. Got to the appointment and the shipper hadnt delivered the tires. Before I could say anything, they offered to put on better tires they had for no additional charge. I dont have great trust in auto service companies as a general rule. I stood at the counter and pulled up the independent review site I use and looked up the better tires.They were better rated in every way. By a mile. And they were more expensive than the ones I ordered. I agreed to substitute the tires and they had them on the car in about 20 mins. Maybe I have low expectations, but that was an amazing experience by any standard. I highly recommend them.
Great deal on Goodyear tires! Expert service. Awesome experience. In and out in 45 minutes with a last minute visit there. Couldnt do anything to make my visit better. HIGHLY RECOMMEND!!
Fantastic service! Very friendly staff.
Great customer service!!!!! Friendly and god fearing people. They are my angels
1/06/2021Brian waited on me today and he’s awesome! This is the only place I’ll be going to for tires from now on- the service is always fast and friendly! Not today but another time they squeezed me in less than 30 minutes before closing to replace a tire that I flattened by running up too close to a curb (I was going on a long trip the next day and if it weren’t for that I’d have been driving on I-40 on a donut tire).Thanks again!Y’all are awesome as usual!-John...
This was the beat experience I have ever had buying tires. I didnt feel judged for being clueless and they were so helpful!!
The employees here are very nice and professional. Bryan was also very friendly and updated us about the progress of our appointment. This establishment has high quality of service, and I would highly recommend it!
Great place to get tires. At real good price. And great service.
Typically I have amazing service from quality to the customer service experience. The last time I was in I had my car tires rotated. I have two sets of continental tires slightly different with different treads. Very disappointed how they were rotated and right side valve stem covers were not replaced. They are the original metal ones that came with the car. First time ever to have a poor experience and I can’t do much about it since the car is away at school with my daughter.
We seek out Discount Tire for tire repair or replacement in city we live or visit. We have yet to be disappointed in the initial and followup services.
The employees are very nice and welcoming. Great place to purchase tires. I highly recommend this location.
These guys are friendly, fast and knowledgeable. Their prices are terrific. They educated me on the Yokohama which I bought for our minivan and has been fantastic. They replaced a blowout several months later for free. Apparently I had the road hazard coverage which I seldom tend to purchase but apparently I did that time. I like this place a lot. Highly recommend.
I had a slow leak in a tire. My regular mechanic was booked up so I went to Discount. (Ive always been happy with them.). They took my truck right in and found a nail in the sidewall. Cant be fixed. Okay. I was discussing buying a tire from them and they mentioned they had mine in stock and could add road hazard insurance. Thats when I remembered the tires were bought at Sams Club and had road hazard insurance. Okay! They looked at my paperwork. Sales person said to take the tire to Sams and save the money. They put my spare on for me... No charge. Also told me they would price match (wish Id known when we got these tires at Sams) (Sams was great too, but another story) and I could still buy their tire insurance for tires I didnt buy there. Next year our other car will probably need tires. Discount gets the first shot at our business.Just wish there were locations closer to us. This location is 45 minutes away.
Awesome customer service! Spoke to Andrew on the phone, he took care of everything. All my info was in the system when I arrived. All I had to do was pay. My car was taken back immediately and I was out of there in no time. Will definitely be back!
Great service but very busy 2 hour wait
Quick in and out.So far so good on the tires.
What a great experience! We are traveling and had a blowout. We called Sam at the Farragut Discount Tire and he let us know he had our tire in stock. He met us outside to get us set up and we were ready to go in less than 20 minutes. The best experience ever!! Thank you so much!
Always very helpful and professional
I spend a lot a money at this place do not take your car there they sell bad tires after four or five months you need new tires
Hands down, the best tire shop around. Quick and professional service.
Fast, friendly and appreciative!
They are always so friendly, professional helpful. I will never go anywhere else for new tires or repairs.
The deal was okay but everytime I go there I am never happy about a perfect balanced tire. When I buy new tires I expect this. I enjoy driving a nice car with zero vibrations. The last thing I want to do is drive 30 min back to their shop and sit for an hour and back home 30 more min with kids on my day off. You would think the technicians would do it right the 1st time seeing how I just gave them over $800 for tires
Christian was very helpful in explaining the issues with my tires and very informative about any and all solutions. They’re very helpful and willing to help in any way they can!
Fast service. Knowledgeable technicians. Purchase performance tires for a sports car and they buffed out corrosion on the rims, swabbed on bead sealer, and mounted the tires with the yellow dot at the valve stem. Have found very few that even know what the yellow dot and red dot on performance tires are there for. Prices are as good as any retail dealer.
They are so friendly & knowledgable! Also fast!
Having to go to the tire store is never a fun and exciting event. That being said, a nationwide chain with convenient locations almost everywhere offering complete tire service and backing up their warranties with action.They make it as painless as possible.Unless your family owns a tire shop, this is where to go.
Great place and freak staff. They are fast and the price matched Firestone.
Managers scream at employees nonstop, Constant degrading talk going on.
Fast and good service
Always fast service and they dont try to tell you you need a new engine and or transmission every time you go in. They only worry about tires/wheels and theyre good at it!
Love this place... they do tire repairs and rotations for free for everyone. They are knowledgeable and very friendly. They also have good recommendations for places for services they dont do.
In addition to their usually good prizes, what makes me come back to this store is the friendly, professional, and knowledgeable staff that will take the extra 5 minutes to help out when they can. Yesterday, I was looking for options to take care of a slowly leaking tire after a screw embedded itself in an inopportune location. Easy mark, for sure. This store was the only one that not only offered multiple well-explained options, called around to see if another store had my tire size available right now, but also didnt try to pressure or up-sell me. This is how you earn and keep customers! My new tires arrived and were installed today and I couldnt be happier.
Amazing. I called to check on tire availability, yet had them in stock. I drove on down, they meet me outside and had my ticket and was pulling the tires as I pulled in. They installed them and I was back on the road from the time of the phone call in less than 1 hour. Im amazed. While I was there, I planned on getting another set for my truck. These guys and gal really done a great job and won another customer. Thank you!!!!!!! Highly recommended
These people treat you with the utmost care! I feel like Im walking into my own personal tire shop every time I shop with these guys are doing any kind of business. it doesnt matter if its conditional business or if its just a checkup or tire rotation.having that consistency makes you want to come back there more and more even if they dont have the absolute best price in the city, which as a note they usually do.it was my 5000 Mile tire rotation change... the guy let me know hey were going to change it but just to let you know everything is still even, everything is still good, and just gave me an overwhelming array of information which I will always take and appreciate rather than underwhelming feedback. Shop with them and only them, God speed.
Best deal and people
My wife and I brought our poor old 2006 Honda Civic in today (a rainy Thursday afternoon) to have a flat tire repaired. The passenger side rear tire had met a bolt somewhere along the road. The staff treated us very courteously and repaired the tire very quickly. We were both extremely impressed with the customer service. They treated us as though we were big deal people driving a luxury vehicle.
They were awesome
The absolute best tire service around!!!
This location is off the charts amazing for their customer service! Although I have received great service from many different locations in many different states. I have been buying tires from Discount for all my cars for the past 13 years. I have spent thousands of dollars and hours of my time at several locations and have never regretted it once. Their free tire rotation, tire repair service and warranty are the best. The best thing is that they have locations all over the US and you can get all that service at any of them no questions asked.
Discount Tire- Farragut is awesome! I highly recommend and Im a repeat customer! They will take care of you!
Great service, and most affordable new tires around. I check almoat everywhere! The greatest thing about place I had a screw in my tire and they pached it for free!!! Thank you Discount tire you guys are amazing.
I called around looking for a lower price on a tire. They offered the best price. So I went and dealt with Corey, who has a fantastic personality. In fact, everyone there does. I had a screw in the tire. I said if they couldnt fix it, then I would buy a new tire. They came back 30 minutes later and said they fixed it. And free of charge! Most places, when they see a senior woman alone would try to pressure her into buying a high price tire. NONE of that went on. They were polite, personable, and efficient. Needless to say, when the time comes to replace any tires, they will be my 1st choice. So highly recommend.
Very impressed with discount tire in Farragut. And Demitrius our salesman was awesome. His courtesy is unrivaled. Something you dont find anymore. I would recommend anyone looking for tires to go see Discount Tire in Farragut.
Discount tires will be my new go to from now on! Everyone was extremely helpful and very friendly from helping me select the best tires and best bang for my buck for my vehicle, guiding me through the rebate form and getting me in and out very quickly and efficiently! I had a great experience with them and have already recommended them to my family/friends! Thanks discount tires!
Great staff. Fast service
This was my first experience with DT and it wont be my last. The sales team met me at the door with a smile and treated me royally. During my experience I spoke with all the staff and each one showed great professionalism and knowledge. Im a shopper by nature but in the near future my only stop will DT in Farragut.
Always have had a great experience there. They are quick and all staff is knowledgeable. I have to give a call out to the store manager for his help today (6.2.20). Very much appreciated!! Would recommend this location for all of your tire needs.
Excellent service!! These peopleKnow what they are doing! they were able to work us in when the front tires on my husbands truck started vibrating pretty bad pulling the RV. They did a terrific job! Thank you guys! Highly recommend them!
Great service. Corey helped me as soon as i walked in the door and was efficient in taking care of me. I would definitely recommend this location! Decently priced as well which is always a plus
Way to long of a wait today. So I just left
Great place to buy tires from the price matched no hassle and I was done within probably 25 minutes
Arrived near noon, without an appt. Wait was short. Service was very fast. Staff was friendly and accomodated Covid precautions. One tire had a wood screw in it. Hole was patched.
Wont go to any other company for tires or repairs. Theyre always kind, professional, and rather quick!
Very disappointed in the tires we have bought here! We replaced existing tires in January 2020 and was given a 70000 mile warranty and 25000 miles later we are replacing the two rear tires with a supposedly better tire(this was what we were told in January when we upgraded at that time). This upgrade was nearly $400 dollars. 😵😵
Alcoa location had a 3 hr wait. Kingston Pike 45 mins & excellent customer service. Alcoa is good too but very happy with my experience at Kingston. Thanks guys!
Brain, Brock and Bre helped me out with some Nitto Ridge Grapplers, awesome service as always, super fast. I also recommend people to come to discount tire for all there tire needs. These tires I purchased are all terrain tire which can be hard to balance. At 80 mph they are smooth with no issues. Thanks again!
These guys not only had the best prices out of everyone including The private membership warehouse clubs, They absolutely killed it on customer service.
Simply outstanding service.
Just bought tires at the Farragut locationWow fast service, best price by far, and friendly service😊 I sat in the car and watched this well oiled business do it’s worked. I was impressed with all the team members working on my car. Christian, and a lovely blonde young lady and Alex. He was s man of many talents and he also sold me my tires. They all get 5 stars from me😏😊 the lord bless them all😊
We have bought several sets of tires from this location for our truck and our sedan. Each experience has been pleasant, efficient and the staff are always working hard to make us happy! Nick and I will continue to use and recommend Discount Tire in Farragut .
Discount tire is fast and efficient every time I go in no matter what issue I might have with my vehicle. Corey has helped me multiple times, he is very friendly and happy to help with any questions.
Always a great price and awesome customer service.
Always efficient and professional. Thank you!
Great team and customer service
My husband and I had never bought tires from this place before and we were pleasantly surprised. Other places take forever so we were prepared to wait even with an appointment. We arrived at our appointment time and it was busy, but we were immediately taken care of and got our tires on quickly. The customer service was great and they all work together as a team. I will only buy tires from here from now on.
Great and honorable service.